# Remote for RokuTV, Smart TV — user reviews > 56 indexed App Store user reviews of Remote for RokuTV, Smart TV by InnoCore Limited, rated 1.80/5 from 114 ratings. - Source: https://appshunter.io/ios/app/remote-for-rokutv-smart-tv/id6456797662/reviews - App overview in markdown: https://appshunter.io/ios/app/remote-for-rokutv-smart-tv/id6456797662.md - Rating breakdown: 5★ 19 · 4★ 2 · 3★ 3 · 2★ 3 · 1★ 87 ## What do users think of Remote for RokuTV, Smart TV? Overall sentiment: negative **Pros** - 🔒 Respects user privacy without intrusive ads - 👍 Clean interface without unnecessary permissions **Cons** - 💰 Excessive subscription costs ($6.99-$10 weekly, $28/month) - 🚫 Misleading as unofficial app masquerading as official Roku app - 🐛 App frequently fails to connect to devices - ⚠️ Deceptive subscription enrollment during setup - ❌ Limited functionality compared to free official Roku app - 🔌 Cannot control volume or power TV on/off - 😤 Poor customer service and refund handling - 💳 Unauthorized charges and difficult cancellation - 🎯 Misleading free trial that charges immediately **Commonly reported bugs** - App fails to detect or connect to TV devices - Button presses trigger unwanted 'Full Access' popups - Cannot press 'OK' button to navigate menu options - App charges users without proper consent or warning - Subscription charges persist even after cancellation **Most requested features** - One-time purchase option instead of recurring subscription - Lower subscription pricing ($2-5/month maximum) - Volume and power control functionality - Universal remote capabilities for all devices - Clearer app branding to distinguish from official Roku app ## Newest reviews (20 of 56) ### 1/5 — Robbed *2025-04-20, version 1.4.1* It charged me 6.99 without asking and I want my refund right now before I take legal action. ### 1/5 — Why am I paying weekly for a remote? *2025-04-19, version 1.4.1* I downloaded this app as a backup in case I lose my remote. The app was free to download but to use it you have to pay $6.99 a week. That’s absolutely ridiculous. ### 1/5 — Worthless *2025-04-13, version 1.4.1* I lost my actual remote while moving and tried this app. Every time I press a button, a popup about “Full Access” comes up. I figured out that theres a built in free remote on the main Roku app, but this one was the first result. Dont waste your money, just get the free one. ### 1/5 — Trash *2025-04-08, version 1.4.1* Trash to the 100th power ### 1/5 — Why pay??? *2025-04-05, version 1.4.1* Why the sigma do you have to pay when the official Roku app lets you use for free, don’t get this. just get the official Roku app is free and cool… this a scam ### 1/5 — Get the official free app please. *2025-04-03, version 1.4.1* You could pay for it but I didn’t! ### 1/5 — NOT Free!! Not Free! *2025-03-31, version 1.4.1* This app is NOT! Free! I’m not sure how I made the mistake of subscribing to this because I would have never! Subscribed to a remote! There was no warning or anything! ### 1/5 — Money *2025-03-26, version 1.4.1* I was clicking through the confirmation in the beginning and accidentally bought the 7 dollar subscription. My card is locked but 7 dollars was still taken out of my account. I have emailed you guys 2 times already nothing has happened ### 1/5 — THE ABSOLUTE WORST *2025-03-21, version 1.4.1* Get it if you want to be conned, literally!!!! ### 1/5 — What is this? *2025-03-19, version 1.4.1* It doesn’t even connect to my tv.BECAUSE ITS A RIP OFF IT SHOULDN'T EVEN BE IN THE APP STORE!!Get the official App ### 1/5 — Scam! *2025-03-16, version 1.4.1* This app is a scam trying to charge you a monthly subscription. The REAL Roku app does not do this ### 1/5 — This app is a scam *2025-03-11, version 1.4.1* If you are looking for the remote control for roku tvs you’ve landed in the wrong place. This app does not work at all, even after you give them your money (which is the only way to interact with the app). The official roku app is free, DO NOT DOWNLOAD THIS ### 1/5 — Do not pay for this! The "Roku" App is free to use . *2025-03-09, version 1.4.1* This app makes you pay to use the remote, when you can use it for free on the actual Roku app. Yes this app works, but its a scam, no need for it. Please dont fall for it ### 1/5 — I WANT A REFUND *2025-03-01, version 1.4.1* IT MADE PAY WHEN I DIDNT EVEN CLICK ANYTHING AND IT DOESNT EVEN WORK REFUND ME!!! ### 1/5 — scam artist (pls download official roku app as these ppl are not affiliated with roku) *2025-02-21, version 1.4.1* Paid a 6.99 subscription just for the remote not to work and a friend of mine showed me the correct app which is free to use. Guys pls don’t make the same mistake i did. although it was just 7$ imagine how much money these a**holes made taking from the many people who thought this was the correct app. I will be reporting this app as fraudulent ### 1/5 — Scam, portraits as Roku app *2025-02-16, version 1.4.1* Screenshots appears to be Roku app, same colors, pictures but right after installing ask you to pay for use, then you read and notice this is a shame app masquerading as the brand one. To the company, if you ability to create good apps what to use this practice? ### 1/5 — Scam app *2025-02-07, version 1.4.1* Do not download this. This is a scam app pretending to be the official Roku app which is free. I can’t believe Apple allows this garbage on their platform. ### 1/5 — Not worth it *2025-01-21, version 1.4.1* i’m not paying for something that doesn’t work ### 1/5 — rip off *2025-01-17, version 1.4.1* This app is a rip off It doesn’t connect at all and when your going through the set up is done in away that you click okay and agree to 10$ a WEEK!!! Do not download this app it’s a waste of time ! And money!! This should be removed from App Store! ### 1/5 — Request a refund *2025-01-16, version 1.4.1* This app took money from me and I don’t even have it installed. And they are trying not to give me a refund. ## Most critical reviews (10 lowest-rated) ### 1/5 — Please don’t buy *2025-09-14, version 1.4.1* Why do I need to pay every week for seven dollars just because I lost a remote I ain’t paying that. ### 1/5 — Pay for what!? *2025-07-20, version 1.4.1* Id rather charge my remote than to buy this!!! Forget that! ### 1/5 — Stupid subscription rip off *2025-07-13, version 1.4.1* Screw you developer no one needs to pay for this ### 1/5 — Scam *2025-06-13, version 1.4.1* This is a scam ### 1/5 — Doesn’t work *2025-06-07, version 1.4.1* Forces you to sign up for a subscription just for it to not work at all ### 1/5 — $28/Month for a Remote *2025-05-16* Why am I paying that much just to use a remote? I understand paying one time, or at the very least $2-$5 a month but $28?! That’s almost the price of 2 subscriptions to Netflix/Disney+ **Developer response:** Dear user, we appreciate your feedback.We understand your questions about subscription pricing and would like to provide you with more information. Our app is offered through a paid subscription model, which means we can provide updates, improvements and support to our users on an ongoing basis. The subscription fee covers the development, maintenance and improvement costs our team has invested in, as well as the resources needed to provide you with excellent service. We strive to ensure that our pricing is fair and reasonable and matches the market. We will also continue to pay attention to user feedback and needs, and adjust according to market competition. If you have any specific questions or need more information about our subscription pricing strategy, please feel free to contact us. We are happy to answer any questions you may have and help you make the best choice. Thank you very much for your interest in our application. ### 1/5 — 7 dollars a week *2025-05-06, version 1.4.1* Ridiculous subscription cost. ### 1/5 — Misleading *2025-05-05, version 1.4.1* Ben- I appreciate that you responded to the other review-but the financial model you are using is remarkably unattractive to almost anyone who would want to explore using this app. I canceled immediately- money should be fully refunded. ### 1/5 — SCAM *2025-05-01, version 1.4.1* I thought this was the official app! Made me pay 6.99 for nothing! Don’t buy this app! ### 1/5 — Paid for nothing *2025-04-20, version 1.4.1* Paid to use because I lost my remote I’m connected to my WiFi and it can’t find no devices been trying for a hour not worth it ## Most praised reviews (1 highest-rated) ### 5/5 — Nice experience *2023-12-18, version 1.3* I appreciate that the app doesn’t bombard me with ads or require unnecessary permissions. Security and privacy are important to me, and “TV Remote” respects that while still delivering an exceptional experience. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-03.*