# Remote Security Manager (RSM) — Control B & G Series Panels > Remote control and management for B & G Series intrusion alarm panels. (iPhone/iPad app by Radionix B.V..) - Source: https://appshunter.io/ios/app/remote-security-manager-rsm/id1329072932 (this page in markdown: same URL + `.md`) - Developer: [Radionix B.V.](https://appshunter.io/developer/1858301346) - Category: Utilities, Business - Price: Free - Rating: 1.80/5 from 14 App Store ratings · 25 written reviews indexed - Age rating: 4+ - Requires: iOS 13.0 · 131 MB - Released: 2021-07-18 - Data updated: 2026-07-06 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/remote-security-manager-rsm/id1329072932/reviews.md ## What is Remote Security Manager (RSM)? Remote Security Manager (RSM) – Secure Control from Anywhere The Radionix Remote Security Manager (RSM) app puts complete control of your B and G Series intrusion panels in the palm of your hand. From your iPhone or iPad, you can manage your system, users, and notifications—anytime, anywhere. Whether you're a business owner, admin, or homeowner, RSM makes security management simple and secure. ________________________________________ With the RSM app, you can: • Log in to access panels linked to your email on any Apple device • Arm or disarm your security system remotely • Control specific areas and bypass points as needed • Add, edit, or remove users with ease • Invite new users to your panels through the app • Receive push notifications for Alarms, Arming, Access, and System events • View full event history • Control doors, outputs, points, and custom functions • Watch live video from cameras configured on your B & G Series panels • Silence active alarms • Assign friendly names to each panel • Access in-app tutorials to get started quickly ________________________________________ Getting Started To use RSM, you’ll need a Keenfinity Single Sign-On (SSO) login. This secure authentication service is free and easy to set up. Ask your installing dealer or an existing admin user to invite your email address. Once invited, just log in—and your linked panels will appear automatically. ________________________________________ Requirements & Compatibility • Compatible with B and G Series panels running firmware 3.09 and above • Full feature support requires firmware 3.10 or later • Uses TLS 1.2 encryption and enhanced security checks for added protection • Requires iOS 17 or later (iOS 18 recommended for latest security enhancements) ________________________________________ What’s New in Version 2.0 We’ve completely redesigned the Remote Security Manager (RSM) app for a faster, simpler, and more modern experience. New features include: • A refreshed user interface with improved usability and a modern look • Invite other users to the app when adding them as Panel Users • Simplified login process with secure session retention for up to 30 days • Customize each panel with your own friendly names • Silence active alarms directly from your mobile device ## Key features - Remote arm/disarm - User management - Push notifications - Live video streaming - Event history - Alarm silencing ## Recent user reviews (10 of 25) All indexed reviews: https://appshunter.io/ios/app/remote-security-manager-rsm/id1329072932/reviews.md ### 1/5 — Push Notifications *2026-01-21* It has been at least 6 months since I have had this issue. I receive push notifications, but there is no sound with them. My ringer is on, notifications are on, I have tried restarting my device, disconnecting from the panel, and deleting and redownloading, but still receive no sound. I know multiple people with this issue and they all have Apple devices. Android users seem to not be affected **Developer response:** Hello Allen, Sorry that we did not get back sooner. The sound for Push Notifications on iOS were updated in the last week. It was the backend infrastructure that needed some changed, which is hosted by a third party. We are working to move this into our control in the next few months and will have more improvements then. Watch for those updates when they come out. ### 1/5 — Getting ZERO Notifications *2026-01-16* App was better before. Had an issue on old iPhone 11 Pro Max where it wouldn’t log in after new app. Was about to purchase a new phone and after it didn’t do it any more. Does sound like that was fixed but now I am getting ZERO notifications. Everything on app and settings on phone shows it is set up to receive notifications but nothing. New iPhone 17 Pro Max. **Developer response:** Hello Chris, Notifications should be working fine, also Sound on iOS Notifications was recently updated in the cloud in the last week. If there are no Notifications, please select the Panel that you want them from, select the Notification Filters and toggle them Off, if they show On, save them, and then go back and toggle them On and save. If they are On, it should be that the account is not clear and if the device has been changed, the Notifications are linked to the Device ID, not the login. This is how the current Push system works. ### 1/5 — About to give up on Bosch *2026-01-05* This app and backend is ridiculous. Bosch has great panels but has failed miserably at a cloud platform to manage them. I no longer receive push notifications as of a week ago. This is random and goes for both me and my coworkers. **Developer response:** Hello TJP240, Please let us know if they are not working. Note that it is linked to the Device, not the login. Be sure to check the Notification Filters for the Panel on that Device. Is they show On, toggle them Off, save, and then back On and save. They should work fine. Also note that Sound Notifications are now working as of a week or so ago. The third-party service that provides that was updated. ### 1/5 — This app is nothing but issues. Zero Stars. *2025-12-11* Ever since I started using this app to access alarms it’s been one bloody headache after another. The features and connectivity are trash, and non of the problems ever seem to get fixed. **Developer response:** Hello AppUser1371, We would be interesting in talking with you about what the problems are. You can reach our support, or if you have an Installing Dealer, have them contact us to arrange a call to gather more information. ### 1/5 — Zero Stars if possible *2025-12-06, version 2.0.385* If I could give this app negative stars - I would. I’ve tried deleting it and reinstalling it NUMEROUS times. Nothing works! This has been going on for more than two months. Why am I paying for a that doesn’t work?! I tried contacting my alarm company… even they could not help me. ### 1/5 — Can rarely connect to panel without hard reboot *2025-11-29* I too would give a zero if possible. Traveling and for the umpteenth time can (log in), but (b) not connect to my panel remotely. Have tried all posted solutions and those by the vendor. THE only thing that works (if I am home) is a “hard” reboot if the panel. This involves unattaching a wire to the battery and one other wire, waiting 30 seconds, then reattaching. I’ve struggled with this (and the previous) version of this app for years. **Developer response:** Hello Pops Dr, This sounds like something that can be solved with the right information. If you working with an Installing Dealer, have them contact our support staff so we can gather more information. This is absolutely solvable. ### 1/5 — Would rate 0 stars if I could *2025-11-05* As a user of both Bosch Security Manager and Remote Security Manager I can say that the “update” has made things much worse. At first I was able to connect to my panel after waiting up to a minute (really?), but then was unable to revoke mobile user access. I was sold on the fact that I would be in control of who would have access to app. I would gladly go back to that issue as I am now unable to connect without seeing a “SDK Error”. This app is currently unusable and have decided to move to DMP. **Developer response:** Hello Kenny, We are sorry about that issue. We have been working through it for the last few weeks and have a solution that was released to the store today. The SDK Error has been solved. ### 5/5 — MASSIVE Upgrade *2025-10-18* Since the update with Radionix (Oct ‘25), the app is night and day better. It no longer takes several minutes to login, no more frequent crashes, you can actually use the app how it was intended. Great work team. **Developer response:** Hello diabeticanon, Thank you for the nice comments, we really appreciate it and glad you like it. It has been a lot of work, and we will be continuing to improve the app. There is more to come, stay tuned! ### 4/5 — So much better now *2025-10-18* So much better and quicker to log in after the radionic rebrand. Now if they could just match the connection speed of the alarm.com app I use for my house I’d give 5 stars **Developer response:** Hello drewthetechdude, Thank you for the positive feedback and response. We are working hard to make sure that this is meets the needs of the end user and is more responsive. There will be more to come, stay tuned. ### 1/5 — Too long to log in. Never connects *2025-10-11* If you can ever get past the 15 step process and the five minutes it takes to log into this app afterwards you’ll find that 90% of the time the app will not connect to your alarm and if it does connect it’ll crash right away. Totally worthless app. And it’s been a worthless app for years. **Developer response:** Hello IMCPS, If you would be open to talking, as the Product Manager, I would love to talk with you. You can reach me at stephen.kovacsiss@keenfinity-group.com. 2025-10-15 Update: If you are referring to while connecting to a panel, the problem has been solved without an update to the app. Please try to connect to your panel(s) again, they should work fine now. ## Frequently asked questions about Remote Security Manager (RSM) ### What does the Remote Security Manager app do? The Remote Security Manager (RSM) app allows you to control and manage your B & G Series intrusion panels from your iPhone or iPad. You can arm or disarm your system, manage users, receive notifications for various events, view live camera feeds, and silence active alarms remotely. ### What are the key features of the Remote Security Manager app? Key features include remote arming and disarming, adding/editing/removing users, receiving push notifications for alarms and system events, viewing event history, controlling doors and outputs, watching live video from configured cameras, and silencing active alarms. The app also allows you to assign friendly names to panels and access in-app tutorials. ### Is the Remote Security Manager app free to use? Yes, the app itself is free to download and use. To get started, you will need a free Keenfinity Single Sign-On (SSO) login. You will also need to be invited by an installing dealer or an existing admin user to access your linked panels. ### What are the compatibility requirements for the Remote Security Manager app? The app is compatible with B and G Series panels running firmware 3.09 and above, with full feature support requiring firmware 3.10 or later. It requires iOS 17 or later, with iOS 18 recommended for the latest security enhancements. The app uses TLS 1.2 encryption for added protection. ### Who is the target audience for this security management app? This app is designed for business owners, administrators, and homeowners who have B & G Series intrusion panels and want a simple and secure way to manage their security systems remotely. It provides convenient control and monitoring capabilities from anywhere. ## Version history (last 5 releases) ### 2.1 — 2026-03-23 v2.1 Bug Fixes and Improvements: • Spanish, French, and Portuguese Languages • Zone State showed Unknown on some systems • Users List not populating on some systems • General Improvements ### 2.0.419 — 2026-01-16 What’s New in Version 2.0 We’ve completely redesigned the Remote Security Manager (RSM) app for a faster, simpler, and more modern experience. New features include: • A refreshed user interface with improved usability and a modern look • Invite other users to the app when adding them as Panel Users • Simplified login process with secure session retention for up to 30 days • Customize each panel with your own friendly names • Silence active alarms directly from your mobile device v2.0.385 Bugs Fixes and Improvements • Sometimes the panel list would be blank • SDK Error on connection to the panel V2.0.419 Bug Fixes and Improvements • Push Notifications Certificate update from Bosch to Radionix • French Language added • Zone State showed Unknown on some systems • Users List not populating on some systems ### 2.0.385 — 2025-11-12 What’s New in Version 2.0 We’ve completely redesigned the Remote Security Manager (RSM) app for a faster, simpler, and more modern experience. New features include: • A refreshed user interface with improved usability and a modern look • Invite other users to the app when adding them as Panel Users • Simplified login process with secure session retention for up to 30 days • Customize each panel with your own friendly names • Silence active alarms directly from your mobile device v2.0.385 Bugs Fixes and Improvements • Sometimes the panel list would be blank • SDK Error on connection to a panel ### 2.0 — 2025-10-10 What’s New in Version 2.0 We’ve completely redesigned the Remote Security Manager (RSM) app for a faster, simpler, and more modern experience. New features include: • A refreshed user interface with improved usability and a modern look • Invite other users to the app when adding them as Panel Users • Simplified login process with secure session retention for up to 30 days • Customize each panel with your own friendly names • Silence active alarms directly from your mobile device ### 1.4 — 2025-04-09 • Updates to the Login process required for upcoming changes post new company Go Live. • Push Notification improvements. • Admin has option to show/hide a passcode. • Cameras shows No Cameras if none are configured. • Extended login time for the app to 30 days. • Updated app icon. • General security updates as required. ## Apps similar to Remote Security Manager (RSM) | App | Rating | Price | Category | | --- | --- | --- | --- | | [AXIS Camera Station Pro & 5](https://appshunter.io/ios/app/axis-camera-station-pro-and-5/id1061539448) | 3.0 (99) | Free | Utilities | | [Sure-Fi](https://appshunter.io/ios/app/sure-fi/id1259963492) | 3.7 (3) | Free | Utilities | | [AXIS Installer](https://appshunter.io/ios/app/axis-installer/id1671169909) | 1.8 (5) | Free | Utilities | | [Configure](https://appshunter.io/ios/app/configure/id6645735994) | 4.6 (14) | Free | Utilities | | [exacqVision Mobile](https://appshunter.io/ios/app/exacqvision-mobile/id1583070424) | 4.1 (47) | Free | Utilities | | [Wisenet Installation](https://appshunter.io/ios/app/wisenet-installation/id1200735085) | 3.0 (2) | Free | Utilities | ## Related topics [bosch security manager](https://appshunter.io/ios/topics/bosch-security-manager) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-06.*