# Remote Smart TV - Universal TV — user reviews > 168 indexed App Store user reviews of Remote Smart TV by UTIMAI JOINT STOCK COMPANY, rated 4.27/5 from 3,156 ratings. - Source: https://appshunter.io/ios/app/remote-smart-tv-universal-tv/id1544900053/reviews - App overview in markdown: https://appshunter.io/ios/app/remote-smart-tv-universal-tv/id1544900053.md - Rating breakdown: 5★ 2,334 · 4★ 215 · 3★ 118 · 2★ 101 · 1★ 388 ## What do users think of Remote Smart TV? Overall sentiment: negative **Pros** - 🍣🍣🍣🍣 - 🙂 Great app - 👌👌 Good **Cons** - 💰 Paid subscription required - 🔌 Doesn't work without payment - 🐛 Frequent crashes - 🤔 Confusing user experience - 💸 Overpriced - 🚫 Doesn't connect to TV - 🔍 Difficult to set up - 🔒 No refunds - 🤯 Frustrating **Commonly reported bugs** - Doesn't detect TV - Buttons don't work - Keeps asking for payment - Frequent crashes **Most requested features** - Free trial option - Better customer support - Refund policy ## Newest reviews (17 of 168) ### 1/5 — Don't waste time *2024-03-24, version 1.8.2* Didn't work and wouldn't connect to TV. Asked for a trial subscription then it tried to take out money for an entire years subscription. Now have to stop payment from going through ### 1/5 — Bs *2024-02-19, version 1.8.2* This is bs won’t connect ### 1/5 — Does NOT WORK *2024-01-23, version 1.8.2* Hi, I would like to have my money back please. I purchased the lifetime payment of $29.99 and it doesn’t work at all. You can’t do this and scam people for money and your app doesn’t work. This is so wrong in every ways. Please let me know of how to have my money refunded this is very frustrating and disappointing. To anyone out there who is thinking or trying to purchase this app please be aware and this is a very honest and recent review! DO NOT TRY OR PURCHASE! I am trying to get my money back after being charged for a lifetime subscription and their app does not work at all. ### 1/5 — Ms R *2024-01-05, version 1.8.2* I already subscribed,but everytime I try connecting my tv it keeps saying I must subscribe again, at this point I just want a refund ### 1/5 — Waste of money- no free trial. *2023-12-14, version 1.8.2* It’s waste of money ### 1/5 — Not working *2023-12-13, version 1.8.2* I’d like my money back Thank you ### 1/5 — No connection *2023-12-12, version 1.8.2* Failed to connect to the TV. ### 2/5 — Annoying *2023-11-14, version 1.8.2* After purchasing the remote still pops up options if I want to buy or continue with one day free trial. What is the point of buying ? So annoying ### 1/5 — FRAUD COMPANY *2023-10-26, version 1.8.2* Apple plz look into this ! I have paid for the lifetime amount yet it has not been downloaded ! Is this a fraud company ? How come fraud Co Pant like these are available on App Store ? Are there no background checks ? ### 1/5 — Bowman *2023-10-22, version 1.8.2* Don’t buy this product Doesn’t work ### 1/5 — Bad bad bad *2023-09-18, version 1.8.2* downloaded and paid for a 1 month subscription. I was charged but every time I tried to use it just kept asking me to subscribe. Waste of time and money ### 1/5 — not working *2023-09-03, version 1.8.2* 0/10 ### 1/5 — 1 day trial doesn’t work *2023-08-19, version 1.8.2* Won’t do anything ### 1/5 — Worst app *2023-08-11, version 1.8.2* A remote cost 300 rs ,they are asking for money to use their app with subscription for 350 for a week !!!! 🤭🤭🤭🤭 ### 1/5 — Bigzzjzhxgxgxhxnxhdbdhd *2023-08-05, version 1.8.2* Hdbdbdhdbsbdbsbsndjdndjdjdjdjssjsjsjjsdjdj ### 3/5 — Tv *2023-07-17, version 1.8.2* This is no good but great This is the emoji for this app. 🙁😕 ### 1/5 — Useless *2023-07-16, version 1.8.2* Doesn’t work, waste of money. ## Most critical reviews (10 lowest-rated) ### 1/5 — Do not purchase *2026-01-03, version 1.8.2* I purchased the “premium” Took my money and did nothing. Do not purchase ### 1/5 — Not working *2025-07-19, version 1.8.2* Does not work need a refund😭 ### 1/5 — Total SCAM *2025-01-02, version 1.8.2* DON'T WASTE MONEY ON THIS APP. I bought a premium subscription and it still not letting me to use premium features. I will lodge a complaint to App Store to have this app removed. ### 1/5 — Terrible *2024-07-27, version 1.8.2* Don’t bother - doesn’t even work. ### 1/5 — Didn’t work *2024-07-02, version 1.8.2* Did not work Waste of money Want a refund ### 1/5 — Malfunction *2024-06-07, version 1.8.2* I paid 400 and it keeps saying i should subscribe at this point i just want a refund ### 1/5 — Scam *2024-05-26, version 1.8.2* Wants me to buy it before it even tries to work . P.S I own an unsupported model, but it still wants me to pay . ### 1/5 — Scam *2024-04-30, version 1.8.2* Scammers does not work at all ### 1/5 — Frauds *2024-04-24, version 1.8.2* I paid the 1 week $6.46 to trial it and yet the controller still doesn’t work my tv pops up on the “tv search” in the app, but keeps taking me back to payment details… not happy at all will never recommend this to anyone if it doesn’t get fixed. ### 1/5 — TV Remote Not Working *2024-04-16, version 1.8.2* Such a scam. Why do you take people’s for a remote that doesn’t work. I have emailed your customer service about this issue but no one got back to me. I need my full refund or else I will contact ACCC as you should not charge customers for a service that doesn’t work. ## Most praised reviews (10 highest-rated) ### 5/5 — Jfxfst *2024-11-13, version 1.8.2* 🍣🍣🍣🍣 ### 5/5 — Don G *2023-09-20, version 1.8.2* Thanks for your help with this matter. Awesome work and great service system for watching tv and movies. Love it 😍 thank you so much 😎❤️Mabuhay 🇦🇺❤️ ### 5/5 — Esse aplicativo é muito bom , *2023-09-01, version 1.8.2* Mas esperava mais resultado ### 5/5 — FEDERAL *2023-03-29, version 1.8.2* YMCA ### 5/5 — Kaylasmart tv *2022-10-12, version 1.8.2* Verg nive app 3 day trial and i love it! Best one yet ### 5/5 — Denise *2022-02-12, version 1.8.2* Denise ### 5/5 — Kapok *2022-01-09, version 1.8.2* Kapok ### 5/5 — Clutch *2021-10-20, version 1.8.2* Great ### 5/5 — Remote *2021-10-13, version 1.8.2* Great app ### 5/5 — Wak *2021-10-08, version 1.8.2* Yt --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-26.*