# Remux - Video Converter — user reviews > 42 indexed App Store user reviews of Remux by Remux Tech Private Limited, rated 4.69/5 from 587 ratings. - Source: https://appshunter.io/ios/app/remux-video-converter/id1617772720/reviews - App overview in markdown: https://appshunter.io/ios/app/remux-video-converter/id1617772720.md - Rating breakdown: 5★ 488 · 4★ 49 · 3★ 19 · 2★ 10 · 1★ 16 ## What do users think of Remux? Overall sentiment: mixed **Pros** - 🚀 Fast conversion - 👍 Easy to use - 💡 Useful for converting MTS/MKV files - 👍 Completely free with no ads **Cons** - 🐛 Bugs and crashes - 🔒 Paid features required for full functionality - 🐛 Conversion issues with 4K/high-resolution files **Commonly reported bugs** - App freezes and won't let user proceed - Converted files disappear during process - Inability to convert certain file types **Most requested features** - More codec and format options - Ability to trim/edit videos - Improved background processing ## Newest reviews (10 of 42) ### 3/5 — New update is broken *2023-11-27, version 1.1.8* No matter what settings I choose the full audio track is lost when converting from 4k or higher to a lower resolution. Very frustrating ### 3/5 — Great but needs fixing *2023-11-26, version 1.1.8* The app was perfect before the latest update. But ever since I updated it I can’t trim long 4k files to just a small part. It keeps showing me “Video is not playable” error. Hopefully it can be fixed soon! ### 2/5 — My favorite…until todays update… *2023-11-21, version 1.1.8* But you actually are shoving payment now by advertising paying as “unlimited videos,” I don’t know how many iOS users are familiar with this app over on Androids Play Store, but this version is bad in comparison, Android has AV1 Video Codec under Matroska (MKV) & WebMs format containers, and for those unaware, AV1 is the VERY BEST codec on the market, better than HEVC, better than VP9 etc. and your charging IOS users for not having nearly as many options, Play Store/Android has more features and even if your forcing payment or get a video limit, you can always DL**droid, H*ppyM*d, FD*oid it ### 2/5 — Broken *2023-06-25, version 1.1.4* Cannot convert to audio file pls fix ### 2/5 — ****WAS**** THE BEST AD-FREE VIDEO COMPRESSOR!! *2023-05-29, version 1.1.3* NEW: Well seems like they added monetization which is expected as the app started to get far too many features to stay free. Back to looking for a free compressor, I guess. I don't need any complex features, just a few options to lower resolution and FPS. OLD: I have spend an hour trying to find a good video compressor to send clips over discord. Most others had ads or various small issues and annoyances. This one however is great! No ads (so far) and completely free with a lot more features than expected. I really hope the developer doesn’t add any ads to this app. I’m so glad a ad free video compressor is on the AppStore ### 5/5 — Super easy to use *2023-03-28, version 1.0.9* Works like a charm! ### 5/5 — amazing *2023-03-14, version 1.0.5* holy macaroni! I have been looking for a conversion tool this easy to use on go. Holy crap this was idiotically simple to use. That is a good thing. Super intuitive and if you know all about codec you will love how easy this makes your life for quick reference work. ### 3/5 — Nah same as others! *2023-03-13, version 1.0.5* It's great when it is still free now same like other apps you need subscription or one time payment. ### 5/5 — Really good *2023-03-11, version 1.0.5* completely free for basic usage, and no ads at all, thanks for the developer ### 5/5 — Good app! *2023-02-19, version 1.0.4* Definitely does the job it's created to do. Worth it for me. I hope it continues to stay that way by only getting better. ## Most critical reviews (10 lowest-rated) ### 1/5 — MAJOR BUG *2025-12-16, version 1.3.0* It keeps asking me “tell us how we can improve” and it won’t let me click cancel or submit. It just stays there and won’t let me go further. I have to do a force close and reopen. Then it does it again and again. Totally unusable. ### 1/5 — Does Literally ONE “Conversion”. The rest are paid. Useless. *2025-10-28, version 1.3.0* Don’t advertise yourself as free with “in app purchases” if literally there is ONLY 1 conversion possible and it’s not even a conversion it just drops the bit rate. Every single other one has some sort of “pro” feature mixed in the options. Waste of time, can do more using Apple shortcuts just choose “encode media”. (Or one of the many other apps that does more than this without needing a subscription) ### 1/5 — App stopped working on my end *2025-06-27, version 1.3.0* I can no longer convert files, the file select screen stays up after I hit open and stays that way with no indication of processing, and attepting to change any app settings yields the same result. I was able to covert mabe 5 files before this occured ### 1/5 — What a JOKE. *2025-05-09, version 1.3.0* In the middle of a conversion. I opened the photo app, didn’t close this app, yet the file in process vanished when I returned. Decade old apps on a decade old Mac can work in the background. No excuse for modern app on a modern device to be so pathetically incapable. ### 1/5 — Free means free *2024-11-20, version 1.2.8* This app literally demands money as soon as you launch it. Apple needs to crack down on apps that require a paid subscription for functionality. Just charge for the app if you’re going to do that. At least be honest and up front about it being useless without paying for a subscription. ### 1/5 — Not working *2024-10-19, version 1.2.8* No conversion, nothing happening when I try or choose a file ### 1/5 — Cannot convert a single video *2023-10-26, version 1.1.6* I ONLY get errors saying cannot load thumbnail, and can’t convert ANY videos. ### 1/5 — useless *2023-10-11, version 1.1.6* on a 1 minute filmed with phone says conversion 8 days ### 1/5 — NO *2023-03-12, version 1.0.5* I’m all for apps expanding and if you choose to jump on the subscription train by all means. If you’re going to turn a once free app into one that requires a subscription then don’t take current features and place them behind a pay wall. create new features which you did which is cool but you also took away functionality of the app that was previously free,. If you’re going to include a subscription make sure you’re offering a service that warrants the customer continued patronage i.e. earn it. However you do offer a one time charge which is kinda high or at least the most I’ve paid for a single app however big picture I’d likely spend more if I subscribed so my choice is clear. My review began out of frustration and ends having thought it through and so I’ll say thank you for making such a great user friendly app that work so well. ### 2/5 — the app isn’t overall bad *2024-07-26, version 1.2.8* im just disappointed with how ive been using it for such a long time and now no matter how hard i try it wont let me make any gifs. whats the issue with this? is this happening to anyone else? because ive been contacting you guys for a long time yet it hasn’t been fixed. ## Most praised reviews (10 highest-rated) ### 5/5 — Best video converter app *2026-03-29, version 1.3.1* I am using this app for a while now. I started to convert videos but now also use it to edit and compress them. New space saving feature is cool too. I like the way new features keep coming in. Worth paying ### 5/5 — Best converter by far *2025-11-18, version 1.3.0* Worthwhile purchased, does the job with on issues. ### 5/5 — Perfect *2025-03-03, version 1.3.0* Searched whole internet to convert big mkv files to mp4 but this was the only app that delivered it without subscription and takes only few mins. Thankyou soo much. ### 5/5 — Update broke MOV/MP4 conversions *2024-02-04, version 1.2.2* Awesome app, but this update won’t let me convert anything right now. It’s telling me that my videos may be corrupted. It’s probably something you’ve encountered or have seen reported, but I wanted to report here just in case. ### 5/5 — Perfect *2024-01-26, version 1.2.1* Easy to use thank you” ### 5/5 — Mts converter *2024-01-24, version 1.2.1* This is a great app for converting mts files on your iPad. I have been searching all over and tried various other applications, but could not find one that worked for me. I am planning on recording videos in mts. Format and download them to my iPad to edit and save. My iPad will not recognize or play mts. Files, this is where video converter comes in, thank you for this excellent app. Intend too purchase unlimited version soon. Thank you ### 5/5 — Thanks guys *2023-07-07, version 1.1.4* I’ve had a serious problem trying to edit videos. The video files from my Sony camera are .MTS and I spent ages last night trying to find a good converter. I can convert my .MTS files to MP4 straight from my card reader with this converter so they are recognised by Luma Fusion. I’m very happy. Thanks guys 😎 ### 5/5 — Amazing Developer *2023-06-01, version 1.1.4* My first ever app review and this developer highly deserves it. I was trying to do something extra ordinary and they jumped on the case and developed the app so I could do it. Their response rate is phenomenal, they were even chasing me! Thanks guys for your support. ### 5/5 — Gghjhfffgfgvh *2023-04-23, version 1.1.2* Ffghhhi ### 5/5 — Hidden gem *2023-04-11, version 1.1.2* What a find. Like handbrake for iOS but with possibly an even better UI. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*