# RENAC SEC — user reviews > 24 indexed App Store user reviews of RENAC SEC by 无锡乐伏网络科技有限公司, rated 1.00/5 from 1 ratings. - Source: https://appshunter.io/ios/app/renac-sec/id1568028954/reviews - App overview in markdown: https://appshunter.io/ios/app/renac-sec/id1568028954.md - Rating breakdown: 5★ 0 · 4★ 0 · 3★ 0 · 2★ 0 · 1★ 1 ## Newest reviews (4 of 24) ### 1/5 — Baixa qualidade do APP *2023-01-18, version 1.31* Aplicativo não atualizada em tempo real a produção de energia, não dá informações corretas sobre total gerado dentre outras informações. Concertem isso aí pois o produto de vocês vale muito dinheiro para ter um aplicativo de tão baixa qualidade! ### 1/5 — Parou de acessar *2022-12-21, version 1.30* Do nada da login e senha incorreto, quando vou em esqueci senha diz procurar administrador, estou sem saber quanto estou gerando ### 1/5 — Idioma em inglês e sem opção de geração mensal total *2022-07-20, version 1.21* Ruim ### 2/5 — Basico *2022-07-18, version 1.21* Após atualização não consigo ver os gastos por mês. App muito básico e sem informações básicas. ## Most critical reviews (10 lowest-rated) ### 1/5 — Werte stimmen nicht *2025-11-12, version 4.8.43* sehr schlecht .. man hat immer das Gefühl die Anlage arbeitet falsch. Ist aber nicht so. Die App zeigt sehr häufig Daten an die einfach nicht stimmen können. 80% Batterie Leistung , 4kW vom Dach und ladet bei sehr geringem Verbrauch 0,5kW trotzdem aus dem Netz? 10min später wieder gestartet zeigt er andere Werte an. Da habe ich bei anderen viel präzisere App gesehen (auch viel aufgeräumter) Die Übersetzung an manchen Stellen hat wahrscheinlich auch ein Übersetzungsprogramm gemacht. Könnte mal ein vernünftiges Update kommen. ### 1/5 — Very slow access and bad designed experience *2025-10-17, version 4.7.42* Data access is poorly designed, and it takes several minutes just to view your plant information. Every time you open the app, you’re required to log in, which is very inconvenient and not acceptable behavior for an app in 2025. After logging in, you’re taken to a “Plant” menu, which makes little sense from a user experience perspective, as most users only have a single plant. If you need to support installers who manage multiple plants, consider creating a separate app for them. For the vast majority of users with just one plant, this extra step is unnecessary and frustrating — it wastes time and requires additional clicks just to access the only plant’s information. ### 1/5 — Πρόβλημα *2025-03-02, version 4.1.13* Δεν δείχνει κατανάλωση στο σπίτι και την ενέργεια που διοχετεύεται στο δίκτυο ### 1/5 — Melhor app é da growatt *2024-12-27, version 4.1.13* Growatt tem o melhor aplicativo, melhor atendimento ### 1/5 — Não funciona *2024-12-09, version 4.1.13* Já tem certo tempo que aponta que meu inversor está off mas avaliando com o técnico o mesmo está normal e gerando energia porém o aplicativo aparece assim… ### 1/5 — Melhorias! *2024-04-17, version 3.5* Poderia ser mais explicativo, acho que podem melhorar o app! Nele diz que tem uma nova versão, porém, não atualiza… Alguns detalhes de geração, login e senha e etc, detalhes como esses, poderiam melhorar e tornar a vida dos usuários melhor!🫱🏼‍🫲🏽 ### 1/5 — Sehr unübersichtlich *2024-03-29, version 3.1* sehr unübersichtliche APP, überhaupt keine Beschreibung, kein Support - geht gar nicht !!! RENAC interessiert das offensichtlich nicht … es gäbe so gute Beispiele am Markt wie es deutlich besser geht! ### 1/5 — Off grid *2023-11-27, version 2.9* Add possibility to totally exclude the output power. On a tri phase inverter the parameters 0 set the bilance between the 3 phase, for example 2 phase give power to grid. I don’t want to give my solar power to the line of distributor. The Home Screen battery stat give wrong number, to see the real battery capacity of my inverter I need to give to statistic and see the perceptual of battery. When the solar input is 0, the load consume give wrong number, like my home consume 1.2 kwh and app say 67,8 kwh ### 1/5 — Renac Update 2.6 *2023-09-23, version 2.6* Unfortunately I downloaded the new Update 2.6 Now the units on the horizontal Graph are deleted. How can I Go back to Version 2.5 again?😖 ### 1/5 — Very complicated App *2023-02-16, version 1.32* Since 3 days I’m trying to connect the App with the Energy solar system. Is first time in my life that I have encountered such complicated app. The provided instruction is not detailed and is not clear. Unfortunately there is no App-support, I really need help and I can’t find who can support me to install the needed devices. When I will be contacted and supported to configure all the settings I will change the mind and will make from 1 star to 5. Thanks and best regards ## Most praised reviews (10 highest-rated) ### 5/5 — Useful *2024-04-02, version 3.5* Works fine and gives all necessary information ### 5/5 — Eduardo *2023-04-23, version 1.37* Muy útil para ver generación de energía con datos actualizados, quizás con un leve desfase de retraso. ### 5/5 — Sehr gut *2023-03-30, version 1.33* Bin sehr zufrieden mit dem App. Sehr übersichtlich und einfach zu bedienen. ### 5/5 — App *2022-07-28, version 1.23* App antigo já era muito bom, com este novo ficou excelente, parabéns a Vertys e Renac!!! ### 3/5 — Έχει ελλείψεις *2024-05-07, version 3.6* Δε μου δείχνει τη κατανάλωση που κάνω στο σπίτι και τι υπόλοιπο περισσεύει ### 3/5 — This system needs several improvements *2023-09-22, version 2.5* OTA updates and capability to remotely manage switching on/off or restart the system and change its configuration should be the standard, these aren’t supported at this time. WiFi module sometimes disconnects and takes several hours to come back online. The iPad version of the app is just a zoomed version of the iPhone app and supports just portrait. ### 2/5 — Alertas *2025-12-18, version 4.8.43* La aplicación funciona bien, pero debería tener un sistema de alertas que ayude a la administración de los equipos. ### 2/5 — Mal funcionamiento *2024-02-01, version 3.1* No funciona Energy Flow ### 2/5 — There’s a lot to improve *2023-12-05, version 2.9* The whole app certainly requires some improvement. Specifically I would allow typing alphanumeric characters in certain fields where a Serial Number is required to be entered. For instance, the server configuration section does not allow to type in the inverter SN e the wifi module SN. One can only scan the bar or QR code, which sometimes are no longer available on the sticky labels or are difficult to reach. Moreover I would better organise stations and inverters. In other words, I would first add a station ( meaning the entire photovoltaic system) and add for each station one or more inverters. ### 2/5 — Produção mensal *2022-07-24, version 1.22* Não informa total da produção mensal!! Informação básica!! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-06.*