# RenasantBiz for iPhone — user reviews > 42 indexed App Store user reviews of RenasantBiz for iPhone by Renasant Bank, rated 4.60/5 from 1,654 ratings. - Source: https://appshunter.io/ios/app/renasantbiz-for-iphone/id834331900/reviews - App overview in markdown: https://appshunter.io/ios/app/renasantbiz-for-iphone/id834331900.md - Rating breakdown: 5★ 1,367 · 4★ 141 · 3★ 47 · 2★ 27 · 1★ 72 ## What do users think of RenasantBiz for iPhone? Overall sentiment: negative **Pros** - 💎 Excellent service - 💸 Easy mobile deposit - 👍 Convenient and easy to use **Cons** - 🐛 Constant login issues - 🤯 Overly complicated app - 🔒 Lack of biometric login - 🤔 Separate apps for business and personal - 🤦‍♀️ Poor mobile deposit recognition - 🕰️ Frequent password resets **Commonly reported bugs** - App crashes frequently - Unreliable mobile deposit functionality - Login issues and account lockouts **Most requested features** - Unified app for business and personal accounts - Biometric login support - Improved mobile deposit experience - Streamlined login process - More advanced features like Zelle ## Newest reviews (12 of 42) ### 2/5 — Cannot search by debit name (paid to) any longer *2024-11-25* Used to be able to enter to name of the debtor (paid to) and the transactions would pull up. Memo line info does not pull up the transaction any longer. Why not? ### 2/5 — Invest *2023-06-24, version 5.0.20.4685549609* I would like to see them invest in a better product. It is not intuitive. ### 2/5 — Mobile deposit endorsement AI recognition bad *2021-08-13* To get the endorsement accepted by the AI, one must have it written “just so”…I am contemplating and experimenting now to see if it the color of the ink that causes it to think the clearly evident black stamp is not actually there. ### 2/5 — Mobile deposit function needs improvement *2020-12-11* For the most part this app is OK but the mobile deposit function needs a lot of improvement. It takes 17 clicks to deposit each check. Compared to a major bank’s app that I use which takes about five clicks, this is very frustrating - especially when depositing multiple checks. Also, many times it does not recognize my endorsement and it makes me to retake the picture of the back of the check. I have not found a method of endorsing that it will accept consistently so I’m always having to re-endorse or write more words on the back of the check. ### 1/5 — No Zelle *2020-08-09, version 4.6.3.1059* All banks apps have Zelle now except this one ### 1/5 — Miserable to use *2020-04-03* Go back to the brand bank app, I hate this app. It has to many screens that don’t do anything. A 1/3 of the time the screen doesn’t recognize the back of the checks. You have to change your password every 6mths. It requires a secret account# a login in name then a password. It’s all too much. you get no notification that your biyearly password has to change so you have to log onto your computer to change your password before the app lets you login again. Not convenient when your traveling. ### 1/5 — Terrible *2020-01-22, version 4.4.4.287* App has no face recognition feature, works about half the time and login interface is a pain. ### 2/5 — To simple of an app. Needs more features. IE Bank of America *2019-11-02, version 4.4.4.287* This is am app create by a high school student. Worst banking app out there. ### 1/5 — Antiquated old feeling app *2019-07-15* This bank bought out my bank a year or so ago. Everything is worse now including the app. It’s hard to navigate, they have two apps, one for business one for personal, the apps don’t communicate. Constantly logs you out and doesn’t recognize your device. I could go on. ### 1/5 — Not user friendly!!! *2019-07-08* Frustrating app. Touch ID refuses to work. It disables itself constantly. There is absolutely no reason to have to accept terms and conditions for mobile deposits FOR EVERY SINGLE CHECK within the same sign-in session! There is zero efficiency to this process. Navigating Bill Pay should not be this difficult. And just tell us the day the bill will be paid. Why do you complicate it so? ### 1/5 — Mobile deposit limits too low *2019-03-26, version 4.4.4.287* High cost for mobile deposits, and low deposit limits. ### 3/5 — Camera phone deposit *2018-12-11* 1. One should be able to simply touch/tap the screen anywhere to take/snap a picture of the check to be deposited. Not a small button - very difficult. 2. More ‘landscape’ of the phone screen can be utilized. The indicated parameters on the screen, in which the check to be deposited is to be photographed, is minimal... 3. The captured image should have a full outline & image of check only - NOT ANY BACKGROUND &/or parts of my hand, etc.. ## Most critical reviews (10 lowest-rated) ### 1/5 — Very poor app *2026-06-30* This app does not allow multiple accounts to be shown at once without changing accounts. It’s very slow and doesn’t have the feature set that my local bank has. ### 1/5 — So disappointed of this Bank after 10 years of doing business *2025-09-22* I always love Renasant but now they’re making it really hard to login into all my business accounts and I won’t login so I have to go individual to check all my account accounts not good this the only bank doing this. I’m gonna switch bank because of that hopefully they change it and they allowed us to see all the accounts under one login the business account and the personal. ### 1/5 — TRASH APP *2025-08-07, version 6.0.0.6500* It constantly doesn’t work. I call the bank and I’m on hold for over an hour, just for them to hang up and say it’s closed. They over 0% interest, not worth it. FIND ANOTHER BANK!!!! ### 1/5 — The Worst Banking App Ever *2023-04-03, version 5.0.0.2415* Easily the worst banking app. Lacks basic features such as password reset for business accounts. You have to click on each transaction if you want to see the actual details. EVERY other banking app in the world has these basic features. Furthermore, their senior executives repeatedly lie about the arrival of advanced mobile technology. ### 1/5 — Login problems *2023-01-17* I get locked out all the time on the business app. It is the most frustrating app I have ever used because of this. Everything else works fine on the app. If you can get logged in!!! ### 1/5 — Worst bank *2022-06-17, version 5.0.0.2415* I have banked with this firm for over six years – I suppose I stay with them out of laziness ### 1/5 — Too Complicated *2022-02-22* Another user stated it but it’s worth repeating-the Brand Bank app was so much better. As a small business owner this app is frustrating because it’s too complicated and wastes valuable time. Why do you have to change your password every 60 days? The personal accounts do not require this! Why can your password only be changed using your computer? There is no notification that your password is about to expire! My fingerprint should work as it does with every other secure app I use! This app needs lots of improvement, and why was the Brand Bank app not used with logo changes? ### 1/5 — Needs improvement *2021-08-16, version 5.0.0.2415* Take a look at Bank of America. Your mobile banking is terrible. ### 1/5 — This app is a joke. *2021-06-22, version 5.0.0.199* No support for Face ID and an asinine login flow makes this app a pain to use, and I dread when I have to. That it offers ZERO additional benefits makes this app an embarrassment. ### 1/5 — ALWAYS CRASHES *2020-12-11, version 4.6.5.574* I download the app it work 2 times then locks me out on the 3rd use. Locks my SAME PASSWORD every time It’s been doing this a year now I can’t give it zero stars ## Most praised reviews (10 highest-rated) ### 5/5 — Worst banking app *2024-11-18* There is a no way to check more than 5 transactions after the updates. Need to wait till statement get generated to see all transactions. ### 5/5 — Great Bank and Staff *2024-03-04* Love this place. The people make it a fantastic place to do business. ### 5/5 — Owner *2019-11-18, version 4.4.4.287* Excellent service ### 5/5 — Thank You! *2019-09-23* Thank you to Emily Fisher at Pearl for getting this all set up for me. It has made things so much easier & faster for me. ### 5/5 — 2 Easy 2 Believe! *2019-05-09* The Easiest Mobile Deposit System I have ever used. 1,2,3 and our money is own it’s way how about that. Amazingly Easy!!! ### 5/5 — Check deposit *2019-02-02* Rejected deposit just because acct nbr not stated on back of check. I was logged into a specific acct there were no other choices for deposit acct. no happy feelings for this bank. ### 5/5 — Review *2018-12-04, version 4.4.4.287* So far I love it Very easy to use ### 5/5 — App Review *2018-03-21, version 4.2.23.242* Great app and convenient. ### 5/5 — Easy to Use—Great for Multiple Accounts *2018-03-12* We have several accounts at Renasant both personal and business and I use the RenasantBiz app almost daily-often more than once daily. I use for checking balances, transferring $$ from one account to another, mobile deposit, and bill pay and the app meets all of these needs easily and well. ### 4/5 — Deposits difficult *2021-05-22* “Cannot locate endorsement. Retake photo” Some times have to take pic 6-7 times, even though it is clearly endorsed. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-30.*