# RentCafe Resident — user reviews > 2,596 indexed App Store user reviews of RentCafe Resident by Yardi Systems, Inc., rated 4.80/5 from 975,601 ratings. - Source: https://appshunter.io/ios/app/rentcafe-resident/id541403633/reviews - App overview in markdown: https://appshunter.io/ios/app/rentcafe-resident/id541403633.md - Rating breakdown: 5★ 866,120 · 4★ 75,162 · 3★ 22,389 · 2★ 4,538 · 1★ 7,392 ## What do users think of RentCafe Resident? Overall sentiment: positive **Pros** - 👍 Easy to use - 🚀 Efficient app - 👍 Very good app - 👍 User friendly app - 👍 Convenient - 👍 Successful payment - 👍 Helpful and simple to use - 👍 Works as intended - 👍 Easy to use, quick, and efficient - 👍 Easy to use - 👍 Good rental app - 👍 Ease of use - 👍 Smooth experience - 👍 Makes life easier **Cons** - 🤔 Not loving rent cafe - 💰 Expensive service fees - 🤔 Confusing system and unfriendly UX - 🤔 Forced use - 🤔 Nobody wants to use this app - 🐛 App doesn't work - 🤔 Didn't show fees and charge the card **Commonly reported bugs** - Login issues - Maintenance requests not working - Payment processing errors - Compatibility issues with newer OS versions **Most requested features** - Support Apple Pay - Ability to schedule automatic payments - Improve communication and feedback mechanisms - Add community features like event calendars ## Newest reviews (16 of 2,596) ### 3/5 — Avis Boniface *2026-08-31, version 26.8.0* Belle application malgré que les requêtes ou plaintes ne soient pas prises en compte ### 5/5 — Easy to use app and very effective. Thanks! *2026-08-30, version 26.8.0* A very good tool for apartment management communication. ### 5/5 — Wonderful *2026-08-29, version 26.8.0* Great ### 5/5 — New App *2026-08-29, version 26.8.0* Very easy to use & helpful. ### 5/5 — Good *2026-08-29, version 26.8.0* Easy and faster. You don’t need to deal with some mean employee in the office ### 5/5 — Works great *2026-08-29, version 26.8.0* Works great everytime and easy to use ### 5/5 — Easy to use *2026-08-28, version 26.8.0* From any device . Thank you ### 5/5 — Easy to pay *2026-08-28, version 26.8.0* Easy to pay rents. Would be better if I knew how much extra charges would be there to pay using credit cards/blitz cards especially designed for rent payments. ### 2/5 — Terrible Log In system *2026-08-28, version 26.8.0* Half the time I go to log in it asks me for a password and I’m never able to log in. The other half it say we no longer use passwords and send me a log in code. It can’t make up its mind on if it needs a password and when it does it’s impossible to login. Fix this PLEASE! ### 5/5 — Great app *2026-08-28, version 26.8.0* This is such an easy and quick App. to use for your property management for all its needs. You can make a payment set up auto pay on your own. Maintenance request and anything else that you can submit is as easy to find and quick to submit. ### 5/5 — Rent payment literally EASY! *2026-08-28, version 26.8.0* I’ve never lived anywhere where the rent payment is done on an app.! Usually, I paid on an online site or with a money order but now living somewhere that has an easy app that also takes Apple Pay,. life has just been made super convenient as well as the process-super easy I recommend rent cafe anyone! ### 5/5 — Convenient *2026-08-28, version 26.8.0* It's easier to deal with when we have these type apps helps remove the back to back calling ### 5/5 — The Dylen *2026-08-28, version 26.8.0* Quick an very simple to use😊 ### 5/5 — Easy rent payments *2026-08-28, version 26.8.0* I love how easy and fast it is to pay rent. I can split payments up and make it simpler. Overall love the app ### 5/5 — User-friendly *2026-08-28, version 26.8.0* This app is very easy to navigate ### 5/5 — Remove fee please *2026-08-28, version 26.8.0* I appreciate payment through the app but find the fees charged to be high and unnecessary. Thank you for thinking about your tenants and treating us politely. ## Most critical reviews (10 lowest-rated) ### 1/5 — Keeps crashing *2026-08-31, version 26.8.0* Idk if my device is getting too old (using iPod touch 7th gen). But it worked fine just last month but it seems to keep crashing ### 1/5 — Not good *2026-08-30, version 26.8.0* Could be a community problem but Quantum Apartments in Flagler village doesn't have this setup properly. ### 1/5 — LOGIN MECHANISM RANDOMLY CHANGED *2026-08-29, version 26.8.0* Worked fine when I first installed it. Didn’t even bother making me enter a password, it just texted my cell to confirm authentication because “we are no longer using passwords, this is easier!” All of a sudden without warning, it constantly forces me to enter a password I don’t ever remember creating and even after uninstalling+reinstalling and also resetting password several times, the “we are no longer using passwords, this is easier!” prompt is gone as if it never existed and I am sitting here writing this review now because I haven’t been able to access my rent portal in weeks. Figure it out software team. They pay your entire specialty 200% more than anyone else - earn it ### 1/5 — Been a year of them bragging *2026-08-28, version 26.8.0* The app has an in-app pop up extolling their wondrous system of sending a code for logging in. Congrats on discovering 2FA but to continue bragging about it and requiring minimizing the message for over a year?!? And today it popped up another message to be minimized informing me my bank was not supported. And yet, after minimizing that pop up my bank worked fine as it has for the last 2 years. Probably incompetent H1B programmers. ### 1/5 — Overpriced *2026-08-26, version 26.8.0* This app would be a 5 star if it didn’t cost $50 to use to pay rent! ### 1/5 — What a horrible way to pay rent *2026-08-26, version 26.8.0* Verify OTP doesn’t work whatsoever and password recovery is just a fake button that never emails you ### 1/5 — Unable to get into the app *2026-08-24, version 26.8.0* I got an invitation to sign up from my property manager. I was able to get into it a couple of times and now I am not. I clicked forgot password. It comes up with the words thank you with a thumbs up. ### 1/5 — Access instructions *2026-08-18, version 26.7.0* Access instruction error ### 1/5 — Not working *2026-08-17, version 26.7.0* Had to go into the office so they could send me a link to make a service request. Can only make 1 request at a time ### 1/5 — Not *2026-08-15, version 26.7.0* Not very happy with the price of this house and how these late charges and these violations are taking every penny I got. ## Most praised reviews (10 highest-rated) ### 5/5 — Ease of Use *2026-08-31, version 26.8.0* I’ve been using this app to pay our rent for several years now. It saves the hassle of going and getting money orders and can make the payment right off of my phone. ### 5/5 — Rent pay made easy! *2026-08-31, version 26.8.0* This is simply a marvelous way to pay my rent. Prior to this I used to go to the bank and get a certified check and then return to the rental office and pay in person. This took up time and energy. Now from the comfort of my bed, I can pay my rent and be on time. God bless Rent Cafe. ### 5/5 — Resident App *2026-08-31, version 26.8.0* I like the idea of being able to submit a request at the time things are happening instead of waiting to call during Office Hours. Thank you! ### 5/5 — Great app *2026-08-31, version 26.8.0* Easy and convenient, especially since I am blind. ### 5/5 — Easy *2026-08-30, version 26.8.0* This app makes paying rent and requesting maintenance very easy. ### 5/5 — The Colony Apts. *2026-08-30, version 26.8.0* I’m glad they made it easy to pay the rent. ### 5/5 — User friendly *2026-08-30, version 26.8.0* Easy to use ### 5/5 — Excellent app *2026-08-30, version 26.8.0* Very excellent app for renters to pay off rent and other dues. It's time saving and to the point. ### 5/5 — Accessible and clear *2026-08-30, version 26.8.0* I like how the app has a break down of the charges and how I can access my lease and files inside! ### 5/5 — Rent *2026-08-30, version 26.8.0* Love it --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-02.*