# Rently Tours — user reviews > 182 indexed App Store user reviews of Rently Tours by Consumer 2.0 Inc, rated 4.80/5 from 32,095 ratings. - Source: https://appshunter.io/ios/app/rently-tours/id1327264569/reviews - App overview in markdown: https://appshunter.io/ios/app/rently-tours/id1327264569.md - Rating breakdown: 5★ 28,455 · 4★ 2,340 · 3★ 652 · 2★ 108 · 1★ 540 ## What do users think of Rently Tours? Overall sentiment: negative **Pros** - 🚀 Convenient self-guided tours - 👍 Easy to use app - 🚀 Ability to tour multiple homes in one day - 👍 Flexible scheduling - 👍 Good customer service **Cons** - 🐛 Lockboxes/codes not working - 🐛 Homes listed as available but occupied - 🔒 Account suspension/blocking issues - 🐛 Outdated/incorrect listing information - 🔒 Concerns about personal data usage **Commonly reported bugs** - Verification issues during sign-up - App crashes and glitches - Inability to reschedule viewings **Most requested features** - Integration with navigation apps - Ability to remove viewed listings - Unlimited tours without account restrictions - Better communication from property managers ## Newest reviews (12 of 182) ### 4/5 — House review *2026-07-12, version 8.5* Had 1 that we couldn’t get in. ### 4/5 — Self tours *2026-05-30, version 8.3* I enjoy being able to visit the homes at my own leisure. Easy accesible. Most properties are clean and ready to see. ### 2/5 — Application Verification Process *2026-05-09, version 8.3* Every-time I get a new phone and redownload the rently app I go thru hell attempting to verify my identity. I have had to do this at least TWICE with the exact same ID and person demographics (NAME, Zip code & DOB). My information should be saved. They apparently don’t have virtual or physical customer service agents available to help on Saturdays which causes huge inconveniences to potential renters who can only tour on Saturdays. ### 3/5 — Used to be great…. But… *2026-03-28, version 8.2* Used to be a super convenient app to tour houses with no pressure. Pay a few $ and tour. Now they want you to be prequalified and obtain so much more info. Maybe greed got in the way. I don’t want to fill out all my info when I’m just browsing and not looking to make a move for a few months. ### 2/5 — Misleading *2026-01-31, version 8.1.1* They say that you can take a tour with ID and facial scan and then at the very end they tell you that you need to pay to tour. ### 1/5 — Don’t waste your time *2026-01-17, version 8.1.1* This is a total scam I haven’t been able to schedule any tours at all have don’t the verification process many times my card continues to get charged ### 1/5 — Rently *2025-11-19, version 8.0* HORRIBLE APP ### 1/5 — Suckssssss *2025-11-06, version 8.0* The worst app in the world ### 1/5 — You have to pay to tour *2025-10-25, version 7.9* You have to pay to tour ### 1/5 — Now a Scam *2025-10-17, version 7.9* I used to love this app and use it all the time because touring houses is a really fun pass time for me but what used to be an easy affordable experience is now just a scam and I get 11.99 out of you and then tell you that you need to call the propert to tour which completely takes away the ease of self guided tours or even having this app if you should just contact the listing agent anyways. But it doesn’t tell you that until after you pay them money. ### 1/5 — This app is a worst experience *2025-10-12, version 7.9* I am disappointed with this app. It is confusing to use, lacks a back button, and does not provide clear instructions. It made accessing my rental info frustrating. Definitely needs improvement ### 1/5 — Absolutely worthless *2025-09-19, version 7.8* App won’t let us into our booking because it claims time is already booked. By us. Also the agents are worthless and won’t communicate with us ## Most critical reviews (10 lowest-rated) ### 1/5 — Most useless app *2026-06-20, version 8.3* This is the most poorly designed app and is the worst piece of junk ### 1/5 — AI will block without reason and support doesn’t care. *2026-05-26, version 8.3* I had an account years ago, only used to browse. Didn’t end up needing them and closed the account. It’s been 3 years and my lease is over. One of the PM companies uses Rently and I reactivated my account again. I viewed places and liked one, I paid for the verified renters everything was great. Then I tried to schedule my first tour and my account was blocked for “touring”. I have no idea what they means and support won’t tell me. I had to file a charge back since I couldn’t use the services without a valid reason. Book a tour first before signing up for verified renters. Awful experience, don’t recommend to anyone. ### 1/5 — Please contact technical support spam. *2026-05-18, version 8.3* I can’t even forward my application after the payment process , but that’s too bad because I already put in my sensitive information!! ### 1/5 — App needs updating *2026-04-24, version 8.2* My app keeps saying it needs update but when I go to update it just says open and keeps sending me in a circle. Tried to get in contact with Rently support online and they’re useless as I supposed they would be. Chat function does not work even when you say chat with agent. I’ve paid for a subscription and I’m tired of these apps giving me trouble and not having any available help ### 1/5 — Update in progress *2026-03-07, version 8.2* Literally can’t do anything on the app anymore because a screen pops up that says update in progress. No update is in progress ### 1/5 — Fake/scam Application *2026-02-28, version 8.2* This is one of the biggest scam application ever. They don’t even verify the owner of the house and allow tenants to view the houses and later turns out be a biggest scam of owner asking for a deposit of one month’s rent. No proper authentication and pure scam. Please do not download this app ### 1/5 — Trash *2026-02-05, version 8.2* This app is trash! When your at the location of the home you are touring,it says it cannot locate you. You have your location on and still cannot locate you then try to call the number that’s supposedly to be 24/7 and no answer just leave a message. You cannot talk a person just AI ### 1/5 — WARNING *2026-01-23, version 8.1.1* Wasted 15 mins to validate info and then AFTER they took all the info they showed a mandatory subscription for $11.99. UNETHICAL and will file a COMPLAINT with FCC. ### 1/5 — Horrible app and customer service *2026-01-21, version 7.9* I had tried calling them to schedule a self tour and they tell me I have to call the property . I call the property and they tell Me I have to call Rently and it goes back and forth again and again. It doesn’t make sense . Now they require that I upgrade my app when I’ve been using it on my iPhone 6s. Waste of time and money. ### 1/5 — Inaccurate and Lack of Zoning *2026-01-20, version 8.1.1* I live in a town that’s separated by a major high way and this app only recognizes one side of the town. There’s no town name over the area where I desire to live so I decided to use the main street name instead. This showed me the neighboring town that does not have that street name at all. I tried to pick the school name in my desired location and again no results. I know for a fact there are rentals available and listed because I had zero issue looking this up on Zillow. I also tried to tap the map in my desired area to with they said I was out of area for my desired town. I’ll just stick to Zillow. ## Most praised reviews (10 highest-rated) ### 5/5 — Tours *2026-04-27, version 8.3* Very cool to be able to schedule and view within minutes. Cool idea! ### 5/5 — Easy to Navigate. 100% recommend. *2026-02-12, version 8.2* Lots to love. But most impressive is how quick i learned to navigate the app. Love the features. Love the “tour now” feature too! ### 5/5 — Life change *2026-02-06, version 8.2* Thank you, Rently! ### 5/5 — Great App! *2025-11-25, version 8.1* Wonderful way to view homes on your own time and no pressure! ### 5/5 — Not spam *2025-10-12, version 7.9* I found my rental on this app! ### 5/5 — Great app *2025-09-28, version 7.8* Easy and quick way to veiw houses in my convenience. ### 5/5 — Great *2025-09-28, version 7.8* Great ### 5/5 — Tour *2025-09-23, version 7.8* Highly recommended this app ! Everything was perfect and easy ! ### 5/5 — Makes viewing properties easy *2025-09-16, version 7.8* Simple process just verify your identity using a drivers license and TransUnion then use the app to schedule self guided tours ### 5/5 — Great aap to have *2025-09-09, version 7.8* I really like this aap! It’s easy to use and I love the self tour feature… most of the real estate organizations use it which makes searching for a place so much easier! Thanks --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*