# Rentomojo - Furniture on Rent — user reviews > 75 indexed App Store user reviews of Rentomojo by RENTOMOJO LIMITED, rated 4.50/5 from 183 ratings. - Source: https://appshunter.io/ios/app/rentomojo-furniture-on-rent/id1404801676/reviews - App overview in markdown: https://appshunter.io/ios/app/rentomojo-furniture-on-rent/id1404801676.md - Rating breakdown: 5★ 148 · 4★ 15 · 3★ 3 · 2★ 2 · 1★ 15 ## Newest reviews (10 of 75) ### 2/5 — Bad customer care experience *2026-03-08, version 3.0.0* I’ve had a very disappointing experience with Rentomojo’s customer support. The customer care executives are quite rude and do not respond in a timely manner. When I called regarding a simple request to reschedule my product return by just two days (since we won’t be available), the response was not helpful at all. They kept saying that the delivery team will call and only then can it be handled. When I asked what happens if I miss the call or if they don’t call at all, they simply repeated the same answer instead of providing a clear solution. They also didn’t mentioned that rescheduling can be done through the app, and conversation itself felt very rude and dismissive. For a simple request, the experience should have been much smoother. I hope Rentomojo improves the professionalism and responsiveness of their customer support team. ### 1/5 — SCAMMERS Be Aware *2025-07-21, version 2.8.8* They are not a genuine company the review you see on their app and website are all fake and filtered they only post 5 star review to build peoples trust so that they can scam you. They ask you for your bank details PAN details and bank account statement to check your cibil before renting you their furniture’s which is a scam why they need your bank account statement….They took our money and when we cancelled the order they didn’t refund the money it’s been almost 6 business working days along with 4 weekend and yet there is no response from them…Don’t fall for their good review you see on their website….This company is totally phishy and they are not genuine they do things on their own term and whenever you will ask for your money they will continuously ask you for your bank account and PAN details l…..They are SCAMMERS so be aware people. ### 1/5 — Please avoid, to save your time *2025-05-09, version 2.8.8* Rentomojo is an absolute sham of a service. These people do delivery and installation separately. And the most annoying part about it is that there is no proper way of communicating with their customer service or their logistic team, and the sales person only answers to issue by saying that they have raise tickets. I ordered a smart tv on the 30th of April. Which they said went out of stock and shifted the delivery date to 9th May. Now that the TV has been delivered, they have messaged me saying that installation has been done as I had opted for wall mounting, but none of that have been done. And when I’ve raised this issue, they are saying the only open spot left is in 14th but they’ll bill me from 9th itself. And the worst part is that they haven’t even sent me the parts for wall mounting, so I can’t even do it on my own. Never make the mistake of renting from them, use websites like furlenco instead. ### 1/5 — This is a fraud company *2025-04-14* I had ordered 2 chairs from rentomojo. When the delivery happened, the chairs had different handles. That time i thought that even if the handles of the chairs are different still the delivery is done by Rentomojo’s team so they will take back the chairs when i will close my subscription. I had no clue rentomojo will mess up the situation so much while closing the request. After putting subscription closure request, the same chairs were picked up which were earlier delivered to me. But then I got a call from Rentomojo saying handles are different. I told them that these are the same chairs which were delivered to me and I didn’t know i had to report seeing different handles of the chair as that time i thought as they had only delivered these products to us so they will take the same products back. But they are not listening to me. It is delivery guy’s issue if he has delivered incorrect chairs. Why will I suffer because of this? I seriously regret renting furniture from rentomojo. I am having such a bad time now. Its so difficult dealing with rentomojo. They have very bad customer service as well. Even if you email them, they don’t reply for days. They will be like have patience, we are getting back to you and will not respond for days. Pathetic customer service. ### 1/5 — Worst experience with AC *2025-03-24, version 2.8.6* I had rented a 1.5 ton inverter AC from Rent Mojo. It was the most horrifying experience I had to go through. It pushed me to buy a AC rather than renting it because Rent-A-Mojo has traumatized me enough regarding renting ACs. So basically they gave me some third-rate AC called Gangnam AC which is like some local Indian brand. The AC didn't even work properly and I had to suffer through the heat throughout the night even after several repair requests. When I finally gave up after the second repair, the cooling was not proper. Even after putting in 16 degree Celsius there was not much cooling. I had to survive with the fan while having it rented. I lost all faith in renting an AC and eventually had to buy an AC rather than renting it. And their repair people take time to come and inspect. Please never ever rent an AC unit from Rent-A-Mojo. ### 1/5 — Looting Used *2025-01-08, version 2.8.6* I am extremely frustrated with RentMojo’s service. After requesting a closure of my rental, they extended the pick-up date just to ensure my payment due date would align with the extended period, forcing me to pay the remaining rent. On top of that, they also charged an additional one-month pre-closure fee, which I believe is an unfair practice. What makes this situation worse is their lack of customer support options. There’s no phone number available for direct assistance, and once I raised the closure request, they even disconnected the chat support, making it nearly impossible to resolve any issues or get clarifications. Overall, RentMojo’s approach feels deceptive and manipulative, pushing customers into paying extra fees under the guise of extensions. I would strongly advise against using this app, as the experience has been both frustrating and disappointing. ### 1/5 — Lack of customer support *2024-10-05* My issue started with the fridge breaking down. It stopped cooling on Friday and I raised a repair request on a Sunday. Monday I was told they would respond back within 24-48 hours. Tuesday they scheduled for repair on Thursday. Thursday a personnel comes in for repair and tells me the compressor isn’t working the unit needs to be replaced. A replacement request was placed. I was called and told it can only be replaced on the coming Sunday. It’s already a week now. Thousands of rupees worth of groceries had to be thrown out just because of this. Get a call again on Friday for the same and I request for an earlier delivery as it’s already a week without a fridge. All I get are rude responses. Call was dropped without a solution. Contact chat regarding the same issue and get the exact same reply. I got another call where I confirmed for delivery on Sunday as they refused to budge on earlier delivery. The lack of being able to prioritize the need of their customer who they provide services to is mind blowing. Now I get a call again on Saturday asking for delivery on the 8th. I keep telling them I am a working professional and not available during weekdays. So the delivery needs to be done on Sunday. Again no solution only robotic responses. Such lack of empathy and horrible service isn’t going to take your business anywhere. ### 1/5 — Try only if you’re lucky *2024-09-09* If you’re lucky, you will get a good product. Else, they wil sic you with a defected product and refuse repairs. That too something as a fridge, which usually, people have only one in a house and is very critical for day to day functioning. No pre-delivery inspection was conducted which was confirmed by the repair guy that came later. He was not authorized to make any part replacements so that day was a total waste. Replacement was authorized but for a week later. For some critical items I think exceptions can be made and processes be expedited. But how will that happen since they don’t have a call support centre and the chat agents just give mechanical robotic responses. They had no empathy. It’s been 2 weeks without a fridge in house so I don’t know what else to do but to post here. I’m only expecting corporate lingo in response “if they do respond to this”. But judging by other 1 star reviews, I don’t think they care about all this. I guess I will just have to cancel it. Should’ve brought a fridge on emi rather than renting it out. People have just lost their humanity in hunger for profit margins. ### 1/5 — Once a good option. Growing pathetic with time *2024-09-01* I placed a relocation request for August 31 and selected the drop date for September 2nd. Now I am getting a call from their executive that one the items in the list of relocated items have gone out of stock. I didn’t understand when I placed a relocation request, that meant picking up from one place and delivering in another place. How can one item go out stock in the middle of this process? After that their executive is saying that they won’t be able to deliver the items before 6th September. Why do they keep an option of choosing a delivery date when they are going to do whatever they feel like? And what kind of a service is this that you take forever to deliver those item? there was a bed included in the items and I have a spine patient at my home who can’t sleep on the floor. Off lately, everytime I have been going for booking something from them they leave me with too much harrasment be it for delivery or pick up or installation. I have been using this service since 2019 and have seen their degrading service year after year. They don’t value consumer needs and only stick to stupid policies for no reason. ### 1/5 — *Worst service provider* Scammers&Fraud *2024-07-11, version 2.7.8* RENTOMOJO is a SCAM!!!!! Rentomojo is a very very horrible experience they are just wasting my time and money I ordered a product (smart led TV) they provided me a broken piece that have no option to install apps or anything even when its connected to the wifi it still shows error 404 please check your network connection, NVM I requested for a replacement and wolah guess what I got the exact same product with exact same problems and that also took many days for them just to provide a replacement. They are just wasting my time and money The best part is still they will charge me for something I can’t even use Rentomojo is a fraud or scam They are pure thief, Im just frustrated now I would like to suggest to use other apps like Furlenco, Febrento, Rentickle, CityFurnish or anything but this scam ## Most critical reviews (10 lowest-rated) ### 1/5 — Its a scam *2026-05-12* Its a money laundering scam, this people displays different product and you will get different. If you ask for missing things they will ask you to pay extra for other product. I rented a TV , as per their ad its clearly written tv stand is in the box, at delivery I didn’t get the stand, i escalated they said you have to rent tv unit we dint have stand, 1st question if i already Have tv unit, why should i rent, and 2nd which kind of stand it is which is not applicable to my tv unit but your rented tv unit will be compatible with it. Then they are scamming like if u cancel the order we will not refund you. And this is the scam, entire 1 month rent + deposit+ the charges and taxes they have taken all are gone. Don’t buy or rent from rentomojo, my worst experience that too their customer care is highly unprofessional and no manners to talk. Their delivery executives are like continuously calling and asking to stay at home as apart from me they cant deliver to my family members. They told me to take office leave if i want delivery. Worst service provider. ### 1/5 — Rento Mojo totally fraud *2026-03-03* They are charging too much for any subscription. You have taken. I have taken the subscription for bed and mattress, and I have worst experience earlier. Also, rent executive support is very bad. They won’t connect with you when you need them. They will generate new bill for you and then they will call you and ask you for extra amount for your subscription. Also, they have some certain rules for early closer charges, you will have to pay early closer charges. If you are closing your subscription within or before your time, you need to close the subscription exactly on the day when your service is going to end if you are closing the subscription few days before it’s not going to work out, they will tell you need to close the subscription exactly this same day, and you cannot connect them when you are trying to close the product. You will be only connected back from them. When they are eligible to charge you extra for next month bill. I would rather suggest everyone to purchase the product directly. ### 1/5 — No service, customer support, will hold you money for long without you getting real services. *2026-02-16, version 2.9.0* I placed an order for rent. The app took upfront payment, not allowing to proceed without payment of product. Then asks for kyc verifications of both myself and parents. Due to their own problems, had to fill kyc 5times, the verification alone took more than 3days. Multiple times prompting and forcing for parent verification even though once done. After all this, a phone was made from their end, requesting bank statement, which i provided and then i got a call today, saying the account balances don’t match in the bank statement - official e-statement provided by sbi itself, and requesting for our offer letter of internship and parent bank statement. Now i have joining from tomorrow nd m stuck with no source for purified water. ### 1/5 — Frustrating and Incompetent App *2026-02-09, version 2.9.0* The entire app experience is so horrid with so many bugs and slow app UI. Wasn’t able to complete KYC as the app was buggy, went to chat with support but the app wouldn’t update replies unless I kill and reopen the app after every message. Asked to speak with a human agent but even the responses from the agent were clearly AI bot generated (absolutely no empathy or resolution). Rentomojo can call me directly daily in case they need anything but there isn’t a single number I can dial to talk to a human, even the chat support would put together heaven and hell to not arrange for a requested callback. I now have a headache because I have had to be navigating through the app bugs for 2 hrs now and have no other option but to leave this review and try to cancel my orders. ### 1/5 — Worst service and fake promise *2026-01-04* They have taken my money after promising that they will will be delivering my items but suddenly after the payment was done the sales guy has stopped responding me also I recieved and message from them for the confirmation delivery of my items for another date for another date without my consent like they do all the things themselves they do not care about the cx preference also now my money and both the service and the customer support and both the sales team is not helping me my money 2941 is gone also my item for that is not delivered yet which is a pathetic service which they provide never thought they Would do such fraud to cx will complain this to consumer court as well also they don’t have any customer care support for emergency also they will not help you with the manager or logistic team which will at least clarify I’ll be getting my delivery or not Please ban this app and their service they should not run in AppStore such cheap money fraud app do fraud with cx and taken their money be ready for the legal outcome and also guys please think 10 times before using or taking the service take on your own risk 😂 they will be suied soon ha fraud app and now they are charging to something settlement charges from no where ### 1/5 — Fraud company *2025-12-19, version 2.8.9* I had cancelled my subscription well in advance, but the furniture was never picked up. After this, the company completely disabled the query resolution section in the app, leaving me with no way to raise a request or complaint. The chat support has been non-functional, and despite repeatedly calling customer care and requesting pickup, I was met with complete indifference. Meanwhile, I continued to be charged rent. I had clearly informed the company multiple times that I vacated the apartment. The furniture is currently with the owner of the property. Since the company failed to act despite several follow-ups, they will now need to coordinate directly with the owner to recover their furniture. To be very clear, this is not my furniture, yet I made consistent efforts to get it returned. There has been absolutely no support from the company’s end. This review is being posted only because there is no other channel left for the company to acknowledge or address the issue. I am no longer liable for the furniture. ### 1/5 — Don’t rent anything out *2025-10-24, version 2.8.9* Just took a water filter. Delivery was not on scheduled time. Installation guy screwed up installation and now it’s dripping all over the floor. Useless support staff, waste of time and money. ### 1/5 — Poor service *2025-10-17, version 2.8.9* I am shocked with the 4.6 reviews. ### 1/5 — They totally hide extra adding amount which they charge after renting old dated electronics *2025-10-09, version 2.8.8* I’m extremely disappointed with RentoMojo’s service. The washing machine I received is very old and outdated, completely different from the brand-new model shown in their app. The product quality is poor and does not match what was advertised. Also, the pricing is misleading — the app initially showed ₹650 rent, but after taking the machine, they added hidden charges like premium fees and GST, increasing the total rent to ₹946 per month. This feels dishonest and unfair to customers. I expected transparency and quality from RentoMojo, but this experience was very frustrating. I do not recommend this service to anyone. Please be careful before renting anything from them — they don’t deliver what they promise. ### 1/5 — Worst app for renting furniture *2025-08-31* I raised an upgrade request on 27th Aug’25, scheduled for delivery on 31st Aug. I waited the entire day without any update, and when I finally tried to reach support, it was nearly impossible to get connected over a call. After struggling with the chatbot for 15 minutes and repeatedly requesting, I was finally connected—only to be told that the item was out of stock and would be delivered whenever available, with no timeline provided. It’s frustrating to see how an order can even be accepted if the item isn’t in stock. On the very same day, I ordered an air fryer. After making the payment, I got a pop-up saying the payment had failed, so I placed another order. Shockingly, both orders were accepted, and despite immediately canceling one, they still delivered both. When I asked them to take one back, they asked me to raise a cancellation request again and said delivery charges would be deducted from my refund. This is by far the worst customer experience I’ve had on any app—completely unprofessional, careless, and with the audacity to charge customers for their own mistakes. ## Most praised reviews (10 highest-rated) ### 5/5 — Great app! Helpful staff! *2026-03-19, version 3.0.1* Great app! Helpful staff! ### 5/5 — Wardrobe *2025-12-13, version 2.8.9* Services was amazing, quick and on-time. ### 5/5 — BEST EVER SERVICE *2025-09-29, version 2.8.8* Best service ### 5/5 — Affordable Comfort Without the Burden – Thanks to RentoMojo! ⭐⭐⭐⭐⭐ *2025-08-07, version 2.8.8* I was really planning to buy a new bed and mattress for myself, but while looking online, the prices for a bed with a mattress were very high. I wasn’t sure if I should spend that much money, especially considering my other expenses. Then I heard about an app called RentoMojo, and without a second thought, I downloaded it. I was shocked (in a good way) to see the prices and offers they were providing on beds with mattresses for rent. I selected a single bed with a good mattress for myself, completed my KYC, and made the payment. I did have a little confusion while using the app, so I contacted customer service, and they were very helpful after the payment process. I received a delivery date for when I would get my bed and mattress. Both items arrived fully packed and in new condition. I’m really happy with the experience, and I will definitely recommend this app to my friends so they can also rent furniture without putting a burden on their pocket. Thank you again, RentoMojo! ### 5/5 — Repair *2025-07-15, version 2.8.8* Excelente customer service ### 5/5 — A/C re-installation *2025-07-09, version 2.8.8* First time a defect AC was installed but it was replaced with another one. The technician Jayanth did a great job in installing it. ### 5/5 — Very good *2025-06-21, version 2.8.8* Very good delivery bhaia rishi bhaia og ### 5/5 — Pathetic service *2025-05-16, version 2.8.8* U have the worst service ever.. I have been struggling so much to rent a ac from u guys since a month.. 1st u guys took ages to approve my kyc, then oneday someone came to deliver the ac , next day someone came to install the ac, It turns out ur ac has a fault.. again next day someone came to check the ac and opt for replacement.. then next day i got a call that u dont have stock, then again few days later someone came with new ac .. then they saw the previous ac was not uninstalled.. so they took back new ac .. now i am waiting for replacement again.. r u guys really serious?? Its 16th of the month.. its total harassment.. worst experience with rentmojo its pathetic.. As we don’t have any job in our life.. everyday i have to wait for several calls and stay at home for ac installation.. and after all this million calls i don’t get any result.. pls try to understand its been almost a month.. by now anyone will b frustrated and buy a new one,. We also have jobs we have to work.. we cant invest so much time bcz of an ac.. ### 5/5 — Tv installation *2025-05-10, version 2.8.8* I recently had the pleasure of hiring Riaz Pasha for a TV installation, and I couldn’t be more satisfied with the service. From the moment he arrived, Riaz was professional, punctual, and well-prepared. He took great care to ensure the TV was mounted securely and perfectly aligned, taking into account all my preferences regarding height, viewing angle, and cable management. Riaz worked efficiently without cutting corners and made sure to clean up thoroughly afterward. He also took the time to explain how to use the features of the TV and gave helpful tips on maintaining the setup. I highly recommend Riaz Pasha for anyone looking for a reliable and skilled TV installation expert. His attention to detail and commitment to customer satisfaction truly stand out. ### 5/5 — Great service by Umesh *2025-03-07, version 2.8.6* Fast easy and professional --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*