# RentPayment - by MRI Software

> Mobile application for convenient rent payments via credit card, debit card, or eCheck. (iPhone/iPad app by MRI Software LLC.)

- Source: https://appshunter.io/ios/app/rentpayment-by-mri-software/id398373430 (this page in markdown: same URL + `.md`)
- Developer: [MRI Software LLC](https://appshunter.io/developer/1257163389)
- Category: Finance, Lifestyle
- Price: Free
- Rating: 1.56/5 from 472 App Store ratings · 51 written reviews indexed
- Age rating: 4+
- Requires: iOS 13.0 · 24 MB
- Languages: English
- Released: 2010-10-23
- Data updated: 2026-06-10
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/rentpayment-by-mri-software/id398373430/reviews.md

## What is RentPayment?

Our job is to make it as easy and convenient as possible to make your rent payment
with the RentPayment mobile app, you can pay your rent on time every month.
RentPayment gives you the ability to pay rent using a credit card, debit card or eCheck.

Paying your rent couldn’t be easier, with simple easy steps:
1. Sign up
2. Search for your property
3. Select your payment method
4. Make a payment

What You Can Do:
• Pay rent with your preferred payment option – credit card, debit card or eCheck. RentPayment supports all major credit cards - Visa, MasterCard, Amex, and Discover.
• Pay rent quickly and easily and avoid late fees
• Manage your RentPayment account
• Setup push notifications, text, email or directly to your device
• Receive confirmation of your monthly rent payment
• Integrate seamlessly with your property*
• Setup autopay

*IMPORTANT NOTE: Your property must offer RentPayment in order to pay rent with this mobile app.

Download the new RentPayment App now!
Learn more at RentPayment.com
Follow us on Facebook for promotions and product updates.

## Key features

- Pay rent with credit card, debit card, or eCheck
- Supports major credit cards (Visa, MasterCard, Amex, Discover)
- Avoid late fees with timely payments
- Manage your account and set up autopay
- Receive payment confirmations
- Setup push notifications and email alerts

## What do users think of RentPayment?

Overall sentiment: negative

**Pros**

- ✅ Convenient rent payment tracking and balance visibility
- 📱 iPad version availability
- 💳 No fees when using bank account instead of card
- 👍 Simple and intuitive interface for basic transactions
- 🎯 Easy payment process when app functions properly

**Cons**

- 🐛 Persistent session timeout and login failures after recent update
- 💰 High processing and convenience fees ($2-$45 per transaction)
- ⚠️ Unreliable customer service with long wait times
- 🔄 Forced to use website as workaround for app failures
- 🚫 Cannot make duplicate payments or partial payments
- ⏱️ Slow payment processing (3-5+ business days)
- 🔐 Security concerns and lack of transparency about data handling
- 📵 App crashes during payment verification step
- 🔒 Frequent forced logouts and session expirations
- ❌ Poor password reset functionality with confusing requirements
- 🎨 Microscopic font size for payment amount entry
- 📱 Mobile app significantly less functional than website
- 🚫 Cannot delete saved payment methods
- ⚡ App freezes and becomes unresponsive

**Commonly reported bugs**

- Session timeout loop preventing login on iOS 16+
- Login unsuccessful error even with correct credentials
- App crashes during email/text payment verification
- Payment verification screen shows blank with no submit button
- App freezes after login on certain devices
- Duplicate payment detection blocks legitimate payments
- Password reset fails despite meeting requirements
- Account lockout after 6 failed login attempts
- Website login page redirects infinitely
- App logs out user even with 'keep signed in' enabled
- Incorrect payment totals displayed
- Rent reminder button closes entire app
- Bank information save function hangs indefinitely
- Payment returned due to name mismatch without notification
- Address search returns leasing office instead of unit address
- App incompatible with certain iOS versions

**Most requested features**

- Allow duplicate payments with same card and amount
- Enable partial and custom payment amounts without manual entry
- Implement clear payment confirmation screen
- Add autopay with flexible date selection
- Improve mobile app feature parity with website
- Allow payment method deletion
- Implement immediate payment processing
- Add dark mode option
- Create better address matching for multi-unit properties
- Enable credit score reporting integration
- Larger, more visible font for payment amounts

## Recent user reviews (10 of 51)

All indexed reviews: https://appshunter.io/ios/app/rentpayment-by-mri-software/id398373430/reviews.md

### 5/5 — Tech Savvy Tenant APPROVED!

*2023-03-29*

Amazingly convenient way to pay rent and track payments + balances. Only thing I’d suggest is allowing to make duplicate payment’s via the app. I make the same amount of payment with the same card, and the app sometimes doesn’t allow this; thus resulting me having to use the mobile site.

### 1/5 — Just use the website

*2023-01-03, version 4.0.1*

I wasn’t able to create an account mobile so I did it on pc assuming then I would be able to make it work.. 

I have since attempted multiple times to log into the app and it always says “login unsuccessfully”.. however I don’t have a problem logging into it on my computer.

I have a password manager so I simply copy paste the password in, to trouble shoot I uninstalled and reinstalled the application and typed in the password and still it says “login unsuccessfully”…. 

I don’t know how hard it is to creat a simple payment processing app considering phone apps are the name of the game for consumers..

### 1/5 — Garbage app!

*2022-12-07, version 4.0.0*

App will not work even with correct credentials verified multiple times. Seems like a ploy to make you late on your rent to acquire extra charges. Don’t waste your time unless you like clicking on an app multiple times to login and just keep going back to the session timed out screen. It’s like the running joke of how to keep an idiot busy flip the page🤦🏾‍♂️. It’s more like how to tell your rental company is subpar, as if the over priced ancient apartments weren’t enough to tell you that.

### 1/5 — Doesn’t Work

*2022-12-07, version 4.0.0*

After this update this app doesn’t work at all. You can’t even log in cause it keeps saying your session expired and to log in again, but you can’t. What kind of update is this??? It’s horrible, what’s the point of an app if you have go open the website to make a payment. Ugh!! I only gave 1 star cause it would not let me submit my review with 0 stars.

### 1/5 — Horrible waste of time

*2022-12-05, version 4.0.0*

Ask your landlord, super who ever runs your building to not use this company/app. The app has not let me login for the last 2 months saying my session has expired and I haven’t even started a session. When I try to call customer service to resolve the issue you’re put on hold for 15-30 mins. When you finally get a hold of a rep not only are they rude they try to circle around your issue and keep asking if you want to pay with them.

### 1/5 — All of a sudden I can’t use it

*2022-12-04, version 4.0.0*

My rent is late this month because the app, which is the primary way I pay it, keeps saying session timed out when I’m just logging in and connected to wifi , so can I have my late fee paid? So I’ll be getting a money order which I have to take time off of work to do so.

### 1/5 — Cant even use the app

*2022-12-03, version 4.0.0*

Your better off using the website at first i didn’t have any problems with it now every time i try to log in it logs me out and says session times out due to security reasons please log back in and just constantly does it I’ve tried everything seriously fix your app

### 1/5 — Can’t Login

*2022-12-02, version 4.0.0*

Haven’t been able to login to the app for a while now as it tells me i’ve been signed out for security reasons every time I try to log in and now the website won’t even let me log in. Just goes right back to the login page. How am I supposed to pay rent with this product if nothing ever works properly?

### 1/5 — Only works when it feels like it

*2022-12-01, version 4.0.0*

My complex uses this app for rent payments. For the last three years it worked without a glitch. Recently, however, it’s a piece of crap. Each month when I try to login, it tells me I’ve been logged out for security reasons and to please log back in, and it repeats these messages over and over again. I’ve deleted the app and reinstalled it, and once in a while, it works after multiple attempts. I don’t know what your “upgrade“ was to this app but it’s failing miserably. I agree with another reviewer that you have no reason to fix these bugs because you have a captive audience. Thank you to the reviewer who mentioned the website as I did not know that was an option.

### 2/5 — Glitchy, Sorta works

*2022-11-29, version 4.0.0*

I guess this app works for what it does, it logs me out a lot even though I set it to keep me signed in. Now it is saying I need to log in because my session expired but when I try to log in it just gives me that same message over and over and nothing happens. Works if you can actually sign in, pretty worthless otherwise

## Frequently asked questions about RentPayment

### What is RentPayment?

RentPayment is a mobile application designed to make paying your monthly rent as easy and convenient as possible. It allows you to pay rent using a credit card, debit card, or eCheck, ensuring you can pay on time and avoid late fees.

### What payment methods does RentPayment support?

You can pay your rent using your preferred payment option, including major credit cards like Visa, MasterCard, American Express, and Discover, as well as debit cards and eChecks. This flexibility ensures you can choose the method that works best for you.

### Is RentPayment free to use?

Based on the provided information, the RentPayment app is free to download and use. There are no mentions of subscription fees or in-app purchases for core functionality. Standard transaction fees associated with credit card payments may apply.

### Can I set up automatic rent payments?

Yes, the app allows you to set up autopay, which means you can schedule your rent payments in advance. This feature helps ensure your rent is paid on time every month without manual intervention, further simplifying the process.

### Do I need my property to support RentPayment to use the app?

Yes, it is important to note that your property must offer RentPayment in order for you to pay rent using this mobile app. The app integrates seamlessly with properties that have adopted the RentPayment service.

## Version history (last 4 releases)

### 4.0.5 — 2023-05-15

We paused this app to inform users to download our new app.

### 4.0.4 — 2023-04-27

New information about our new MRI RentPayment mobile application.

### 4.0.3 — 2023-03-29

We have optimized the Rent Reminder features. With that we also removed the ability to opt-in to PaybyText as it is no longer supported by national phone carriers.

### 4.0.2 — 2023-02-15

We've listened to your feedback, and we've made several improvements as below :
1.  Integrated app security feature that encrypts, obfuscates, and Prevents reverse engineering. 
2. Enhanced check scanning feature.
3. Bug fixes.

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All apps by MRI Software LLC: https://appshunter.io/developer/1257163389

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*