# RentRedi Owner — user reviews > 59 indexed App Store user reviews of RentRedi Owner by RentRedi, Inc., rated 3.87/5 from 208 ratings. - Source: https://appshunter.io/ios/app/rentredi-owner/id1278530039/reviews - App overview in markdown: https://appshunter.io/ios/app/rentredi-owner/id1278530039.md - Rating breakdown: 5★ 124 · 4★ 23 · 3★ 11 · 2★ 10 · 1★ 40 ## What do users think of RentRedi Owner? Overall sentiment: mixed **Pros** - 👍 Easy to use interface - ✅ Automates many landlord tasks - 💸 Cost-effective for landlords - ⭐ Excellent customer service - 📱 Tenant-friendly features - 🏠 Great for remote management - 📊 Organizes paperwork and listings - 💰 Online rent payment convenience - 📈 Tenant screening and background checks - ✉️ Automated notifications and reminders - 📄 Lease management and e-signing - 🛠️ Maintenance request tracking - 💡 Demo mode available - 🌐 Multi-property management - 💯 Responsive support staff **Cons** - 🐛 App can be glitchy/buggy - ⏳ Slow payment processing - 🤔 Difficult navigation/UI - ⚠️ Payment gateway issues - ❌ Poor support for payment processing - 🚫 Unresponsive maintenance requests - 💸 Unnecessary fees/hidden charges - ❓ Lack of clear instructions - 💻 Desktop website easier to navigate - 🪲 Some features not intuitive - 😠 Customer service can be slow/unhelpful - 💸 No refunds - 💳 Tenant background checks ask too much - 🔒 Data access issues without subscription - 📉 Critical features missing - 🔄 Buggy and rarely updated - 📱 App functionality issues on phone/tablet - ⏳ Payment processing delays - ❓ Confusing payment processing - 🚫 No trial period without credit card - 📧 Emails with information sometimes not sent **Commonly reported bugs** - App crashes when hitting links - App is glitchy and laggy - Messaging function not sending - Data streams collapse - Login screen freezes - Incompatible with older devices - Dashboard not showing notifications - App quit working - Maintenance request unresponsive - Payment processing issues - Tenant application not sending - Reports showing 'Check back in 10 Minutes' **Most requested features** - Ability to split tasks by property - Tenant demo mode - Application link for easy sharing - Option to pay bills (HoA, Mortgage) - Page showing all pending deposits - Faster payment processing - Dark mode option - More intuitive UI/UX - Quicker access to important information on app - Teammate authority on the app - Balance due visible on app - Ability to preview function before credit card - Instant payments ## Newest reviews (18 of 59) ### 5/5 — Great for Long Distance Management! *2023-07-12* As a long distance investor and property manager, I found RentRedi user friendly and fairly intuitive. I primarily use it to track rent and payment activity, and really like the automated email and push notifications that remind my tenants when payment is due. I would like to see faster payment processing, but expect the folks at RentRedi are working to improve that experience. **Developer response:** Awesome to hear you're using RentRedi for long-distance investing! We are always working to improve the app and hope you continue to find it useful! ### 5/5 — Great app! *2023-07-11* This app has a lot of really great features and is pretty user friendly. It’s clean and easy to look at. It has a lot of functions. There’s quite a bit I haven’t figured out just yet but they do have really great reps to help. Every interaction with them has been very pleasant and helpful. I would love a tenant demo mode so the landlord could see what it looks like for the tenant in order to guide them. It would also be helpful to have an application link to copy and paste into a message to interested applicants, rather than sending everybody an email invite. The dashboard shows a Tasks section, which is great! It would be helpful though if you could split the tasks by property. Overall, it is an amazing app that functions really well at a great price. I’m glad to have it! **Developer response:** We're glad to hear you're exploring RentRedi and finding a lot of great features. To see what the tenant app looks like, you can check out this guide: https://rentredi.com/guide-tenant-app/ ### 5/5 — Super and Fast Customer service and Response *2023-07-11* I started using RentRedi to collect my rent for my townhomes. Process is simple and easy to set up and Tenants, rent rules, and communicate with tenants. This app matches all requirements that landlords need. I was spending a lot of time on reconciling the rent payments and communicating with tenants, now I see all the information on the dashboard and it’s easy to export to excel to view the data. Improvement Suggestions. I wish they had an option to pay bills related to house expenses like HoA, Mortgage etc. This product is good for Account Receivable but needs work on Accounts Payable. **Developer response:** Hi there! Thank you so much for this feedback & review. We appreciate it and hope you continue to find it useful. ### 5/5 — RentRedi is Like having an experienced partner on your side *2023-06-26* As a first time landlord, I reviewed several management apps/systems prior to going forward with RentRedi. Ultimately, RentRedi filled all the gaps I was looking to aid in my business. I’ll be honest and say it may not be everyone’s perfect solution but it is as close as it gets for me. From the tutorials, to responsive customer service, the system is a good balance of available features while being simple enough to figure out. I’ve grown my rental portfolio with this system, and my tenants have all excitedly adopted the app, pay through it, request maintenance. The organization this system provides during the unit listing/tenant search, application, and vetting process is, again, perfect for what I need. f you’re a new landlord and would like a great partnership and organization as you grow your investment portfolio, RentRedi is the tool to use. **Developer response:** Hi there! Thank you so much for this review! We're glad you're finding RentRedi useful in your investing journey and hope you continue to do so! ### 5/5 — Big or small landlords this app is for you! *2023-06-23* RentRedi is a super helpful and effective way to help manage your properties and at a great price! Our company was going through a transition and needed a quick option to get residents back into a portal system. Initially joined RentRedi for the interim while browsing other softwares. For the apps and services offered at their basic price, I couldn’t get myself to sign up with another company. Hands down, their customer service/support staff is the most helpful I’ve ever experienced! Riz-I get connected too the most often and he is so helpful I could write a whole review about him! Yes, other softwares might have more bells and whistles but those prices are outrageous! Highly suggest RentRedi to anyone who may be looking for similar needs! **Developer response:** Thank you so much for taking the time to leave us this review. We're happy you're finding RentRedi to be to your liking! ### 5/5 — Great service - very accurate *2023-06-23* I’ve been with RentRedi Gia year now, the work is seamless. At the beginning I contacted them many times just to show me how to do certain things. They are very fast in replying and I love how they have a database for replies to the majority of the questions. So when I send them a question I get a reply with all the step I need to do. That is pretty amazing. Other than that, they do background check, help with maintainence, deduct the rent automatically from the tenants accounts and send to within few days. Over all: Highly Recommended. **Developer response:** Thank you so much for this great review. We're happy you're finding so much value out of RentRedi's features. Please continue to reach out to us if you ever need help with anything! ### 4/5 — Convenient App *2023-06-22* I am new to real estate investing and I wanted to find a software solution that would be easy, professional, and intuitive in helping me manage my property. I heard about RentRedi on The Bigger Pockets podcast so I decided to give it a shot. I have been pleased so far with how much time and effort this app has saved me and my tenants. The only point of growth I can see is the UI/UX could be a little better. The apps functionality though is wonderful so if you do not mind the UI/UX then this app is a solid choice for managing payments and properties! **Developer response:** Hi there! We're happy you found us through the BiggerPockets podcast! Thank you for giving us a shot. We're happy you're liking your experience so far. Thank you also for your feedback about the UI/UX, as we are always looking to improve our customer's experience. We appreciate it! ### 3/5 — They’re still working out the bugs, BUT… *2023-06-14* This system is handy in most cases, but they still need to fix some glitches. They sometimes don’t send the emails with the information needed to know when a deposit is being processed or who it’s from. Things I like are that it only costs the tenants $1 per transaction. Things I LOVE are that it doesn’t cost me anything to use, aside from the yearly enrollment fee. Another thing that I absolutely love is the customer service staff. They are INSANE and will practically stalk me until the issue gets resolved! That may sound weird, but when something is wrong and I’m busy doing lots of things, they make sure that it gets fixed by repeatedly checking in with me until I answer. I LOVE THAT! **Developer response:** Hi there! We appreciate you flagging up your experience with the emails. If you notice you're not receiving emails (and they're not in spam), please let our customer service team know so we can fix and issues to make sure you're getting all your deposit emails! :) ### 5/5 — First Rental *2023-06-13* So far so good. We used Rentredi to vet our 3 new tenants. They caught that one of the applicant’s ID was expired which held up the process a bit, but also proved their thoroughness. Customer service is prompt on app chat and when you call. I have had to input manual charges, but the app Q&A walked me through how to do it. Decided to split the unit up into 3 so they can each pay individually. Also set pet fee as a separate monthly charge to the specific individual they belong to. I took time to play around with the app prior to assigning the tenants to the property. Mistakes are easily corrected if you are patient. Very affordable for landlords. Fees can be passed on to applicants/tenants. I like that tenants can pay with a credit card. Hopefully it gives people less of an excuse not to pay their rent. **Developer response:** Hi there! Thank you for this insightful review. We're glad RentRedi is helping you so much with your first rental, we're happy to hear it. Please continue to enjoy using RentRedi and let us know if there's every anything we can do to support you with our product! ### 5/5 — Great Customer Service *2023-06-13* It’s been super easy to set up tenants, e-sign leases, maintenance request, apply late fees and receive payment via app. Not having to wait for then to send via check or have to drive to rental to get payment is been awesome. I do not know how ppl manage properties before apps. The only complain is I wish once tenant processed rent payment they would draft it right away. Currently it takes 2-3 days to draft payment from their account then additional 2 days to receive payment in my bank. I don’t care about the time it takes to receive it to my bank, I want it out of their account as soon as they submit payment. It’s been times in past where tenants spend the money in the account and the charge doesn’t go through due to insufficient funds. Besides that it has been great managing my property through the app. **Developer response:** Hi there! Thanks so much for this review and sharing this feedback with us. We appreciate it your insight. It's very valuable to us and we take all customer feedback seriously. Thank you again! ### 5/5 — Great program *2023-06-13* We have loved using this program for our investment properties. It has been easy and user friendly on both the tenant and landlord side of things. The app makes it nice to check on things when I am away from my computer. I will continue to use and recommend this program to anyone that can use it! **Developer response:** Thank you so much for this great review! :) We appreciate you recommending us to other landlords! ### 5/5 — Small landlord use *2023-06-02* This app has been helpful for keeping all of our properties in one location. Initially it took some getting used to with the background check I simply tell incoming renters which questions to answer because it asks way too much information. I have found that customer service has been very helpful and quick to respond to any question I or my tenants have about making the platform work. For a four property owner this has worked well to help with management. **Developer response:** Hi there! We're happy you're enjoying using RentRedi and thank you so much for this feedback. We really appreciate it! ### 5/5 — Convenient! *2023-05-23* This app has simplified managing my properties. I no longer have to worry about reminding my tenants to pay I can easily set up multiple reminders, I no longer have to receive multiple zelle payments for higher rental amounts for daily limits, I can set up rental payments to go into different bank accounts, I can send my tenants notifications, they can request maintenance requests and to top it off when a property of mine becomes available I can list it in 2-3 websites! I can continue to go on about this app lol but I’ll leave it here! Thanks RentRedi! **Developer response:** We're so happy to hear you love using RentRedi to manage your properties! Thanks for this awesome review! ### 3/5 — It’s ok *2023-05-02* The app is ok. It serves the purpose but they need to fix a lot of items in there and also build it out more. Some of the layout doesn’t make sense and there are bugs. When you take the time to report it they have someone answering you in India that can’t comprehend what you are saying. At the end of the day it’s better than accepting checks the old fashion way but it needs a lot of items addressed. Once those items are addressed then I would give 5 stars. **Developer response:** Hi there! Thank you so much for this feedback. We take all of our customer's concerns seriously and appreciate you taking the time to report bugs and suggest improvements. It helps make the app better for all our landlords. ### 5/5 — Excellent customer service beyond our expectations *2023-05-02* We started using the app to list an apartment. That process was seamless and easy and we appreciated running a credit report and background check within the app. Setting up properties within the app is not straightforward and it would be great if instructions were included within the app. However, the customer service is excellent for any questions or problems you encounter along the way. We had an issue and the customer service rep promised to get back to us with the solution. It happened to be 8:00 pm and our thought was “yea, right we will never hear from you again”. How wrong We were. The next morning the customer service rep had responded with the solution! Not only within the app chat box but by email as well. Wow! Thorough and accountable customer service is a rare event these days. Please note that some aspects of the app do not work well on a phone or ipad such a reviewing an application and a background report/credit check. Overall, we love the app and our new tenant loves using it to pay her rent. **Developer response:** Hi there! Thank you so much for this awesome review! We're happy to hear you've had such a great experience using RentRedi and hope you continue to enjoy it! ### 4/5 — Overall a good app *2023-05-02* I have been using rentredi for a few months now. I am managing 1 fourplex with it. It definitely helps me keep things organized and keep track of payments, leases, dates, maintenance etc. I do think the app could be setup a little better. It can be difficult to navigate at times. Sometimes I end up going in circles looking for what I am trying to find. Overall I like the app, and I would recommend. Great price point for what you get. **Developer response:** Thank you so much for this review and great feedback. If you ever need help with anything, please don't hesitate to reach out to our customer service and we'll help you out! ### 5/5 — Makes it possible to remote manage from out of state! *2023-04-28* My tenants and I both love this! They feel their needs are met- my tenants prefer to text, electrically sign leases & addendums, get cell phone/ text reminders of pest management visits/ general property maintenance, house their leases electronically for ease of access, and request repairs via their tenant portal. I love that all our communications are housed in a single place, I love that I can message all my tenants (or property by property) any updates I have. I now only have to use this app + a local handyman vs pay for external property management. As a result, my tenant’s needs are fully met and I am able to maintain complete control of the accounting (rent collection + repairs) and make sure they each receive the kind of service only an owner (shhhh, I mean Property Manager) would provide! I debated between this and another app competitor and gf that went with the other one is now going to switch to RentRedi! **Developer response:** Hi there! This makes us so happy to hear and we're glad that you're getting so much use out of RentRedi! If you ever need anything, our customer support is here to help you! Keep on having fun managing out of state! ### 2/5 — Great Program *2023-04-27* Pros: This has been a great program for me to run my property management company through. My tenants can submit maintenance request through the app and it notifies me. I like that they are able to make online automatic payments and run background checks. Easy to operate and navigate through the app. Cons: Payments to me are SLOW. Takes anywhere between 7-15 business days for payment to process and go into the bank account and doesn’t draft from the tenants account until it processes so it is confusing to them and causes them to worry about accidentally spending their rent money that’s still in the bank. Tenet background checks ask for way to much information and seems to make prospective tenants very uncomfortable filling out. It’s enough to steal someone’s identity. **Developer response:** Hi there! Thank you so much for taking the time to leave us a review and give us your feedback. We're always working on improving the platform and take all of our customer's thoughts into consideration. Thank you again for letting us know your feedback! ## Most critical reviews (10 lowest-rated) ### 1/5 — Rent Redi has held my rental listing hostage! *2024-03-05* Last year this time I created a rental listing through Zillow. The process was extremely easy and user friendly. After finding a tenant I discovered Zillow also offers tenant screening and lease preparation. I used everything Zillow offered with no problems. I don't remember how I came to learn about RentRedi but it looked like a tool I could use for rent payment, repair request, ect. After a few months I decided the app wasn't for me. We had everything set in place the app was offering without incident. Fast forward to this year. Our current tenant is ready to move out. I hop on Zillow to re-list and I get an error message the I have to re-list through RentRedi. I don't even have a current account with them. I never listed with them to begin with. I never used one feature on the app. VERY long story short! The only way I was able to re-list through Zillow was to resubscribe to RentRedi. Why do they own rights to my listing? I also decided to give the site a try since I had to pay for it anyway. It's so hard to navigate. So many "features" but they don't even offer lease templates or generators. After a phone call and a few emails I still don't have an answer how to cancel my subscription and delete my data from their site. I don't want to use this program why can they dictate how I list my rental property? Seems wrong **Developer response:** Hi April, we would love to assist you! Could you please reach out to our chat support using the blue chat button in your app? We are happy to help. Additionally, we also also provide 1-on-1s, so you can get a custom demo of RentRedi! ### 1/5 — Needs work, Payment processing is an afterthought *2023-06-19* Beware that there is very poor support for payment processing. You will get told to contact the 3rd party processor for issues and then get pointed back at Rentredi. We had a tenant claim fraud on lawfully collected rent and this system allowed for an attempt to take that money back over 6 months after the collection date. If not for my vigilant monitoring, my account would have been drained of more than $6000. When contacted, Rentredi just threw their hands up in the air saying they have nothing they can do. My only way to mitigate this was to put a stop payment on the processor and then go through their hoops to finally get to their resolutions team. Take ownership of your business processes and technical solutions Rentredi, as being a landlord is my side work and a technologist is my primary, I cannot find myself ever recommending this. It was more or less convenient, I’ll just invest my time and build my own replacement in a week. **Developer response:** Hi there! We strive to provide the best experience possible and appreciate you sharing your experience with us. We'd like to learn more about your experience and what happened and how we can improve. Please feel free to contact us at anytime. ### 1/5 — Avoid avoid avoid DONT DO IT! *2023-02-24, version 2.27* Just filter and look at all the other 1 star reviews. Everything these reviews are saying is absolutely true this app is horrible and far from user friendly. Continuously having issues and glitches to the point I didn’t trust receiving payment on there platform. The Customer service is a complete joke. They take days to get back to you and your issue will never be resolved. Wasted my money on this app because of course I can’t get a refund. I’m currently trying out tenant cloud and it’s a night and day difference! Much better platform! Good luck fellow landlords! **Developer response:** Hi there! Can you please reach out to our chat support using the blue chat button in your app? We'd love to help you resolved any issues you're experiencing to provide you with a better experience. ### 1/5 — Avoid at all cost *2023-02-23, version 2.26* I am extremely disappointed with RentRedi for denying me access to my data without a subscription. As a customer, I believe I should have the right to my data without any additional charges. Customer service initially promised me to a month of complementary subscription so that I can download my data. But later they denied me. All I want is access to my own information, and it seems like they're concerned with making a profit than providing good customer service. ### 1/5 — Horrible to use , not friendly AT ALL *2023-01-21, version 2.26* I tried for several weeks to get my account up and running for my tenants . Nothing was easy to set up, the “help “ I got from their assistants made things worse and harder to correct . I used this for 3 weeks before my tenants begged me to drop it . This company stole my 90.00 dollars , they won’t respond to my request for a refund .. BEWARE !!!! ### 1/5 — WOULD NOT RECOMMEND!!!! *2022-12-13, version 2.26* I would give it - star rating if that was an option Took me almost a week to set up(working on it off/on) NOT user friendly You add a property Then have to go back threw each one and Add charges! Then back threw to add your safety deposits Then your leases Etc. Reach out to live chat team from 10-3-22 Threw 12-1-22 Between that time frame i received $0 from my properties. Reason being, my bank account number was wrong. They sent my $ to the bank with the wrong numbers each time it was rejected was a charge to me. Rentredi said propay charged me Propay said rentredi charged me They sent payments not once not twice BUT 17 times to the wrong bank account. So i have 17 fee's Yes my fault on wrong bank account number but it also didnt take me all the way threw the bank account set up or mistake would have been caught!! Disputed this for a week with them. Set up an appointment to talk on phone. No one called the time of my appointment Called there number over 10 times leaving Vmail each time. Not 1 return call! They shorted me $110 and they wont give it back. Lesson learned! ### 1/5 — Customer service *2022-12-12, version 2.26* Almost impossible to get someone on the phone. Beside the basic needs chats support offers little no assistance. All I’m asking for is the basic customer service needs. ### 1/5 — Payment Gateway Headache & Lost Money *2022-11-17, version 2.26* I work in Fintech and understand how payment processing works. One of my tenants checks bounced and reached out to pay via cash app, I agreed and put their payment in manually. Come to find out, RentRedi drafted from my business account and is holding those funds until the tenant pays through RentRedi again. I can’t ask my tenant to pay rent again through the app after she paid me using another platform. The only solution apparently is for her to make another payment to release the funds back to my bank. On top of that, RentRedi already charged the tenant all these fees for the bad check, deposits, etc, so again confused why I have to pay a fee on top of their fees. When I asked about manual payments with customer service at the beginning, I was given a generic how to guide on how to add an outside payment. Nothing was discussed on how i wouldn’t receive all my funds. Now it seems I’m out $800 +\-. The only thing good about this company is their customer service, however the UI and payment processing is horrible. Will be switching apps once their lease is up. ### 1/5 — Do NOT trust them *2022-11-04, version 2.26* I tried RentRedi as a property manager of six properties. My first vacant property, I put in the data, got the application sent out, and the potential tenant spent $35.00 to apply. The next day, I logged in and the reports said “Check back in 10 Minutes.” The next day, same thing. I spent the next SIX DAYS on the customer service/tech support chat. Every day was the same answer. “Our tech team is getting back to us ASAP.” I finally demanded a refund. They said “no please give us more time they’re sending me the correction right now!” Of course, that never was completed. I cancelled. This company is NOT trust worthy. Imagine the same problems with rent collection?! I would NOT recommend. ### 1/5 — Avoid at all cost *2022-08-28, version 2.26* I initially want to try rentredi out since there are so many people promoting it on biggerpockets. But when I found out it is not for me a few days later. there is no trial period and they will not refund you at all. And i sure cancelled it on the account. Fast forward to today, I got charged again for annual subscription. These people are not honest people. And while I do see app has growth potential, but I will never use it because these people just want to charge you even after you tel them you don’t want to use their app. Don’t ever try to use them, plenty good apps out there. Innago is way better than rentredi. ## Most praised reviews (10 highest-rated) ### 5/5 — Automates many of the tasks making my life easier *2024-02-14* This app has many helpful features such as built in screening for rental applicants. Once you get everything plugged in for your initial application, you can easily send that out to any applicant and have istant background and credit checks. It also allows the tennant to do automatic withdraws which gives me peace of mind. Also, the customer service extremely responsive. They've gotten back to me very quick each time I reach out. Even on holidays, which I didn't expect. ### 5/5 — Easy to Use! *2024-02-13* This really is easy to use. I was able to invite the property manager so they have their own login. Linking my bank account was easy. And my renters did their application, background check, criminal check, income check, all of that on the site and it was great. It Helped us make the right decision for the renters and they pay it online through rent ready it’s fantastic. I also feel that the value you get is well worth the annual fee. And they make sure that the renters rent is going to clear the bank before they send the money to you which I especially love because then I don’t have to deal with that at the bank level. Very glad to have found this platform. **Developer response:** We are so glad to hear that RentRedi has made managing your rental properties easier and more efficient. Thank you for this rating and feedback, please let us know if there's anything we can do to help! ### 5/5 — Easy Tenant Management, Great Customer Service *2023-11-14* As a new landlord, this app has been a huge help in managing my unit, organizing my paperwork, sending tenant notifications, and listing the unit. I ran into an issue and the customer support was very responsive, resolving my issue quickly without issue. Regarding bank transfer, it does take anywhere from 5-7 business days it seems like, so if you’re relying on tenant income to pay your mortgage on the first of the month, payment collection through this service may not be for you. For me, I like the ability to have automatic late fees and an automated tenant platform, which takes the emotion out of a business decision. Decent owner app. I find the online desktop website to be a bit easier to navigate as sometimes, hitting links in the app causes the app to crash. **Developer response:** Hi there! Thank you so much for your insights into how we can improve our product and platform. We value your feedback and appreciate you taking the time to leave us this review! ### 5/5 — Incredibly helpful tool *2023-11-14* I'm a newer landlord and RentRedi has been fantastic so far. It's particularly helpful with one tenant who has the unfortunate habit of paying in installments over the course of the month – I'm putting an end to that but RentRedi has been great to help keep track of that. Otherwise, it would have been even more of a headache. My tenants seem to really like it too, even one of my older, less tech-savvy tenants. I love that it has a place for tenants to submit NON-emergency requests so I don't get late night phone calls for things that can wait. And finally... their customer service is TOP NOTCH. Incredibly responsive and helpful every time I've had a question. ### 5/5 — Easy Management and Great Customer Service *2023-08-24* This app has helped me easily manage all of my properties. From listing each unit, collecting applications, background checks to collecting rent each month! It does require a learning curve but the demo mode and tutorials are well organized and easily searchable. When an issue has come up, their customer service was top notch. They respond in the chat no matter the hour of day. They also follow up and confirm the issue was resolved by email the next day. I really appreciate the care in getting me the help I needed. **Developer response:** Hi there! Thank you for leaving this feedback and letting us know what you find valuable about RentRedi. We appreciate every customer's experience and feedback, as that's what helps us grow and continue to improve the service we provide landlords. Thank you again for your review! ### 5/5 — Great platform for landlords! *2023-08-16* I have been using RentRedi for about 2 years now across about 20 rental units and have been very pleased. The app makes it a breeze for tenants to pay rent electronically and for me to keep up on things from the convenience of my phone. Customer service has been great any time I ever had a question or wasn’t sure how to properly use a feature. I would absolutely recommend this platform to other landlords. **Developer response:** Hi there! Thank you so much for this review. We are grateful for you taking the time to leave us this rating! ### 5/5 — Review *2023-08-11* I am a first time land lord and I did not want to just use Venmo, cashapp or have a check. This app was very easy to use, and the customer service is 5 stars! Even after hours I had someone available in 5 minutes. My favorite part is the online payment that makes it easy for the tenants and the ability to have it set automatically. I also like the fact that late fees are automatic as well so I don’t have to personally remind the tenant. I also love the fact that you can upload the lease on the app and have it there as well! **Developer response:** Hi there! Thank you so much for your 5-star review. We really appreciate you taking the time to leave us this feedback! ### 5/5 — Great system for landlords *2023-08-10* I am a landlord of about 30 units. RentRedi is a great system for landlords looking to get organized before this I didn’t use any system. It is very user friendly and I see how rentredi continues to keep trying to improve. I do wish funds from RentRedi would clear faster. I also would wish they would have an option of a page that would show all funds pending deposit. **Developer response:** Hi there! Thank you for giving us a 5-star review, we really appreciate it. Thank you also for your feedback, we appreciate your insights and are constantly working to improve the app! ### 5/5 — Amazing for small owners *2023-08-09* I currently work as a VP for a large management company. I’ve been in the industry for 20 years and have used multiple softwares. I found RentRedi when looking for a cost effective software for a small owner with only 21 units. This software has a learning curve but it takes no time to set it up. It’s extremely cost effective and removed the need for physical office on site saving the owner money by allowing me to manage remotely for them. **Developer response:** Hi there! We're so glad to hear that you're finding RentRedi easy to use for your business! Please let us know if you have any questions or need any help! ### 5/5 — Excellent customer service *2023-07-27* I’ve been using RentRedi for two years now. It is easy and convenient for tenants to use and set up auto payments, share documents, leases, etc and submit maintenance requests. The customer service team is outstanding. They are always quick to respond to any questions we have as landlords or things tenants need help with. I recommend this app to all my landlord friends. **Developer response:** Thank you so much for this great review. We appreciate it and are glad you're getting so much use out of features! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*