# REPfirst2 — user reviews > 71 indexed App Store user reviews of REPfirst2 by MARKETSOURCE, INC., rated 1.21/5 from 241 ratings. - Source: https://appshunter.io/ios/app/repfirst2/id1596979182/reviews - App overview in markdown: https://appshunter.io/ios/app/repfirst2/id1596979182.md - Rating breakdown: 5★ 10 · 4★ 2 · 3★ 0 · 2★ 0 · 1★ 227 ## What do users think of REPfirst2? Overall sentiment: negative **Pros** - 👍 Improved with recent updates and feedback implementation - ✅ Occasional bug fixes and workarounds available **Cons** - 🐛 Constant crashing and freezing issues - ⏱️ Extremely slow loading times for basic functions - 🔄 Requires frequent reinstallation to function - 📵 Offline errors despite active internet connection - 🔐 Login and authentication problems - ⚠️ Causes attendance/payment issues for employees - 😤 Lack of updates and developer support - 🎯 Poor user interface and confusing navigation - 📱 Platform-specific issues (iOS vs Android) - 🔌 Black screen loading loops - ❌ Inferior to previous version (REPFirst 1) **Commonly reported bugs** - App crashes on launch or after first use - Black screen with infinite loading wheel - Clock in/out fails with offline error on data and WiFi - Schedule fails to load or takes 5-10+ minutes - Login authentication failures - App freezes during message sending - Passport screen login loop - Background refresh causes app reset - Incompatibility issues with newer iOS devices - Copy/paste functionality broken - Chat notifications not working **Most requested features** - Alternative clocking in/out method (web-based or other) - Color-coded store identification (Target in red, Best Buy in yellow) - Separate merchant visits and assistant sales tracking - Improved readability and visual hierarchy - Better notification system for messages - Ground-up app redesign ## Newest reviews (19 of 71) ### 1/5 — God awful. *2025-04-16, version 6.1.0* I'm honestly not sure what's going on and if they're ever going to update the app, but i doubt it. The app is so bad that literally nothing loads for me and i have to keep deleting and reinstalling twice a day just to be able to clock in and out and i shouldn't have to do that. It stays stuck on a black loading screen and it's frustrating. If you're reading this please update the app for god's sake. You're getting paid for it! ### 1/5 — Bad *2025-03-20, version 6.1.0* Bad. Bad. Bad. Bad. Bad. It’s soooooooooo bad. ### 1/5 — This is their Biggest Flaw *2025-01-09, version 6.1.0* Marketsource is a great company but this app is their biggest flaw. It’s such a disappointment. So many employees giving it a 1 Star review and they still can’t prioritize fixing the app or creating a new replacement. Failing to provide workers with a proper tool to navigate throughout the day is crazy to me. Do better Marketsource. Do better. ### 1/5 — The worst company app ever *2024-12-20, version 6.1.0* Constant bugs. It’s almost like they don’t care. I’m shocked how companies can even use such a broken app. ### 1/5 — Terrible App *2024-11-29, version 6.1.0* How do they expect us to get paid when this app never works?? Can someone figure out a different way for the employees to clock in and out as opposed to this useless app. ### 1/5 — Absolute Trash *2024-11-26, version 6.1.0* I’m not wasting time giving this app a review. It’s a corporate cash grab of an app with no support, no optimization, broken, unstable, coded poorly, and everyone knows it. ### 1/5 — This app is dumb *2024-11-16, version 6.1.0* You guys can’t be reading these complaints and not fixing this app. The last update was NINE MONTHS ago. We as employees of this company have too many problems clocking in. Then the tech support always say clear the cache and that does nothing. I keep getting points cause it takes 10-20 mins to clock in. I’m tired of having to delete and redownload this app. If I get fired for pointing out I will SUE MarketSource for employer negligence. Fix the app or create a new method for us clocking in. ### 1/5 — So many crashes *2024-11-16, version 6.1.0* Not a great experience overall it needs a redesign ground up ### 1/5 — So buggy and unreliable *2024-11-08, version 6.1.0* We use this app for work but it’s been terrible for the past ) months. REPfirst1 was so much better! ### 1/5 — This app is dumb *2024-11-01* To say we supposed to be a tech company this app is developed poorly. Literally EVERYDAY I have an issue clocking on and no one is fixing the issue but they are quick to issue points if we are late. I have deleted and reinstalled this app a number of times. Nothing fixes the issue. It’s getting annoying. ### 1/5 — BROKEN APP *2024-10-18, version 6.1.0* I have not been able to use the app in over a year! If I could give this rating a ZERO I would. This app has not worked in months. I can't get it to load. I have to use the website to clock in and out or do anything really. I'm on the newest device with all updated software. This app is absolutely USELESS! ### 1/5 — Clocking issues *2024-10-11, version 6.1.0* It’s difficult to utilize this app and it features because it never reloads successfully after using it the first time. Anytime I have to click in and out I have to uninstall and then reinstall the app because the loading screen will buffer forever. It also messed up my hours and I did not get paid properly. This app needs to be improved. ### 1/5 — 0 stars if it was an option *2024-10-04, version 6.1.0* App is terrible and I had issues almost everyday while being employed. Didn’t let me clock in half the time and I had to delete the app and reinstall for any hopes of a temporary fix… absolutely awful. The original Repfirst app was better… ### 1/5 — Sad. *2024-10-02, version 6.1.0* App doesn’t work. ### 1/5 — Terrible app *2024-09-20, version 6.1.0* Simply the worst app I’ve ever attempted to use. ### 1/5 — It’s currently down *2024-09-09, version 6.1.0* It’s down right now as of 9/10/24x I have to clock in in about 45 minutes. ### 1/5 — Needed but is a horrible app *2024-09-04, version 6.1.0* App is horrible. Worst app to use. This app and what I go through really makes question the job. I’ve dealt with an issue every single day. Not loading, not picking up location, or not clocking me in or out. App just frustrates me . ### 1/5 — awful app *2024-08-24, version 6.1.0* doesn't even work ### 1/5 — Just doesn’t work *2024-07-19, version 6.1.0* Terrible app with never ending bugs. How am I supposed to work with this for work when I can’t even clock in half the time 😀 ## Most critical reviews (10 lowest-rated) ### 1/5 — Do Better *2025-09-05, version 6.1.0* Do better than this ### 1/5 — First review ever *2025-08-22, version 6.1.0* No updates in over a year. I can only open then app one time and then after I have to delete and redownload. Main company app is pretty embarrassing. ### 1/5 — Awful, awful, awful *2025-08-21, version 6.1.0* App needs serious work, super tedious having to try and sign in. Every single time, best feedback I can give is delete the app and add it again. ### 1/5 — Can u even call this an app? *2025-08-06, version 6.1.0* I feel like i can make a better app thn this. Basically all this app ever does is just crash. Wish i could give lower thn a start. ### 1/5 — no updates? *2025-07-23, version 6.1.0* The app is barely usable on a good day and it really only seems to be because of bugs and lag. ### 1/5 — Problems with clocking in and out *2025-07-21, version 6.1.0* Almost every time I try to clock in our out, whether it be for lunch or at the beginning or end of my shift, it gives me an offline error no matter if I’m on data or wifi. The only way to fix it is to restart my phone and sometimes that doesn’t even fix it. I have done everything possible to troubleshoot but it still does it. Please fix this issue. ### 1/5 — Just awful *2025-06-19, version 6.1.0* There are CONSTANTLY bugs with this awful app ### 1/5 — This app is the worst! I got written up over it *2025-05-15, version 6.1.0* Seriously fix your app I’m tired of getting into trouble with my company because of your faulty app and receiving attendance points when I am at my job at the correct time and your app either doesn’t load when I am clocking in or doesn’t even load up on either data or Wi-Fi seriously it’s obnoxious please get it fixed.it’s messed up. And is messing with jobs. ### 1/5 — Embarrassing *2025-04-17, version 6.1.0* The most pathetic failure of an app I’ve ever had the displeasure of using. Despite several coworkers and higher ups agreeing it’s utterly broken, it has yet to even see a minor patch in months. ### 1/5 — Horrible app *2025-04-17, version 6.1.0* I’m NEVER able to clock back in from lunch times. It’s so irritating ! It’s been a month and they do NOTHING to fix it. Nothing to help me. How am I offline to make a punch??? When I can go and use the messenger. Make it make sense ## Most praised reviews (3 highest-rated) ### 5/5 — Much Improved *2024-04-09* This app was buggy when this version was launch. Team field back was heard and holes fixed. Occasionally there is bug but it’s easy to get around while the tech team works on permanent solution. ### 5/5 — New Version *2023-10-23, version 5.13.0* New version makes the app better each time! ### 3/5 — Rip target tech *2026-03-01, version 6.1.0* Could’ve been better good vibes was good when it worked --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*