# Replyco > Customer service app for e-commerce businesses to manage multi-channel messages and track performance. (iPhone/iPad app by Replyco LTD.) - Source: https://appshunter.io/ios/app/replyco/id1470946604 (this page in markdown: same URL + `.md`) - Developer: [Replyco LTD](https://appshunter.io/developer/1470946603) - Category: Business - Price: Free - Rating: 5.00/5 from 2 App Store ratings · 1 written reviews indexed - Age rating: 4+ - Requires: iOS 15.1 · 49 MB - Languages: English - Released: 2019-08-29 - Data updated: 2026-07-07 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/replyco/id1470946604/reviews.md ## What is Replyco? Replyco Mobile (a mobile version of a popular Replyco Help Desk Software) is a customer service app built for ecommerce businesses. It helps multi-channel sellers give their customers the speedy answers and support they’re looking for, without the frustrating wait times. -View all your messages from channels such as eBay, Amazon and Shopify in one place -Access product, order and customer details with two clicks -Easily respond to any messages directly from the app -Track your team’s performance with interactive dashboards Online shoppers think you should get back to them in six hours or less. We do too. Start using Replyco Mobile today. ## Key features - Consolidated multi-channel messaging - Quick access to customer/order details - Direct message responses - Team performance dashboards - Supports eBay, Amazon, Shopify ## Recent user reviews (1 of 1) All indexed reviews: https://appshunter.io/ios/app/replyco/id1470946604/reviews.md ### 2/5 — Crashing issues after latest update *2024-08-07* Although the app has never been perfect, since this latest update it crashes a lot more, when tapping on a message to change to HTML view & also when trying to open facebook messages. There is also an annoying white line down the middle of messages screen and no ability to send chat transcripts like the desktop version. **Developer response:** Hello tomC0509, we are currently in active mobile development and will be rectifying all mentioned bugs and also will be adding more functionality. Thank you so much for your feedback. You could expect new application updates shortly. Regards, Replyco Team ## Frequently asked questions about Replyco ### What is Replyco? Replyco is a customer service app designed for e-commerce businesses. It helps manage messages from various online selling platforms and track team performance. ### Which e-commerce channels does Replyco support? Replyco supports messages from channels such as eBay, Amazon, and Shopify, consolidating them into one easy-to-use interface. ### How does Replyco help with customer response times? Replyco enables quick access to customer and order details, allowing sellers to respond to messages directly from the app, aiming for speedy customer support. ### Can I track my team's performance with Replyco? Yes, Replyco includes interactive dashboards that allow you to track your team's performance effectively. ### Is Replyco available on different devices? Replyco is available for iPhone, iPad, and iPod devices, making it accessible on the go. ### What is the age rating for Replyco? Replyco has an age rating of 4+, making it suitable for a wide range of users. ### How often is Replyco updated? The latest version of Replyco is 2.1.3, and it was last updated on June 16, 2025, indicating regular maintenance and updates. ### Does Replyco have ads? No, Replyco does not contain advertisements, providing an uninterrupted user experience. ## Version history (last 5 releases) ### 2.2.0 — 2026-06-23 What's New in Version 2.2.0 • Introduced a new Forgot Password flow • Enforced stronger password security requirements with a visual strength indicator • Fixed file attachment upload/download crashes • Enhanced Face ID and Touch ID authentication reliability • Resolved note creation and AI draft generation bugs • General bug fixes, performance improvements, and stability enhancements ### 2.1.3 — 2025-06-16 AI Drafts are now available in our Replyco Mobile! Multiple design updates Stability and performance improvements Minor bug fixes ### 2.1.1 — 2025-06-08 AI Drafts are now available in our Replyco Mobile! Multiple design updates Stability and performance improvements Minor bug fixes ### 2.1.0 — 2025-06-01 AI Drafts are now available in our Replyco Mobile! Multiple design updates Stability and performance improvements Minor bug fixes ### 2.0.13 — 2025-03-15 Minor bugs fixes and performance improvements ## Apps similar to Replyco | App | Rating | Price | Category | | --- | --- | --- | --- | | [eDesk Insights](https://appshunter.io/ios/app/edesk-insights/id1480812205) | 2.4 (9) | Free | Business | | [JVL](https://appshunter.io/ios/app/jvl/id1103180655) | — | Free | Business | | [SiteSafe-Pro](https://appshunter.io/ios/app/sitesafe-pro/id6745206113) | — | Free | Business | | [Pickware WMS](https://appshunter.io/ios/app/pickware-wms/id1618451227) | — | Free | Business | | [linnacademy UK 2025](https://appshunter.io/ios/app/linnacademy-uk-2025/id6744635313) | — | Free | Business | | [HyperLook for Linnworks](https://appshunter.io/ios/app/hyperlook-for-linnworks/id1567809218) | — | Free | Business | --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-07.*