# Repsly Classic — user reviews

> 19 indexed App Store user reviews of Repsly Classic by Repsly.com, Inc, rated 3.10/5 from 37 ratings.

- Source: https://appshunter.io/ios/app/repsly-classic/id1061542711/reviews
- App overview in markdown: https://appshunter.io/ios/app/repsly-classic/id1061542711.md
- Rating breakdown: 5★ 14 · 4★ 3 · 3★ 4 · 2★ 3 · 1★ 13

## Newest reviews (1 of 19)

### 2/5 — Ok, Needs More Features

*2017-11-21, version 4.5.04*

Two things that stand out which I want the most is Google Calendar integration and the option to use Google Maps over Apple Maps when tapping the navigation option when under a store/location profile.

## Most critical reviews (10 lowest-rated)

### 1/5 — Painfully bad

*2022-09-14, version 5.21.26*

The app is a mess, it loads very slowly, and if you have weak signal it’ll just sit there and spin forever until it pulls up in offline mode. It constantly fails to sync, and if you leave the app information entered will randomly disappear. The app also fails at properly calculating total time in stores. Repsly also has very little flexibility when it comes to creating forms. It’s not possible to create a form with a question that only needs to be filled out once per rep, instead you have to continually fill out the question until everyone in the org has completed the question correctly. It does a terrible job syncing between multiple devices which is a huge downfall. It’s also a massive battery drain on the device. All in all the app is perfectly awful.

### 1/5 — Cant see activity

*2020-11-17, version 5.20.21*

All I can see is my activity. Cant see any of my co workers activity. Also, it seems like every other work, the app crashes and have to wait at least 24 hours before it starts working agai

**Developer response:** If you're experiencing issues while using Repsly, please contact support@repsly.com so they can help you out.

### 1/5 — Maps

*2020-02-11, version 5.9.14*

Wipe out my maps with updates 😡

**Developer response:** If you're experiencing issues, please contact support@repsly.com.  We're here to help!

### 1/5 — Horrible app

*2019-10-16, version 5.7.0*

Don’t let woorking.

**Developer response:** If you're experiencing issues, please contact support@repsly.com.  We're here to help!

### 1/5 — Crashing issues

*2019-04-06, version 4.8.50*

This app is supposed to track all my mileage for my job but when it crashes in between my stores and stops tracking my miles it screws me out of vehicle compensation, or crashing on my way home and I loose 30+ miles being tracked, this application has continued to crash for no apparent reason for over 2 years even with all the updates. And it can’t be blamed on lost cell signal because I have mobile WiFi in my car so I am always connected

**Developer response:** Hi there - we're very sorry to hear that Repsly is crashing on you, I understand how frustrating that must be. If you would please reach out to us at support@repsly.com, we can address the specific crashes you're facing and get the issue resolved.

### 1/5 — Lacks Real CRM Ability, Most Used Features Quit Workting

*2018-10-05, version 4.6.24*

Compelled to write this review after the features I depend on to streamline my prospecting have quit working. 

As I write this I’m reminded of another short-coming of the app - it is locked into portrait orientation so using a physical keyboard for data entry is compromised.

The two features I have used in the past but am no longer able to get to work are the Search feature for looking up prospect information based on name (when it doesn’t exist in the limited database - searches used to bring up something, now it’s just a blank screen), and the fill fields feature for prospect address information. 

Since the search function is broken, you are forced to enter everything manually, and the afore-mentioned portrait lock means you have to use the onscreen keyboard with all of it’s limitations.  

The address lookup function also seems broken - as you tap the address into the field it does pull up matching results, but when you select one of those results it isn’t selected or populated into the contact information fields, you end up back where you started. 

Never have been a fan of this company mandated app, but now it really has put a bottleneck in my working day (I’m not the only one in the company who is experiencing these issues.)

**Developer response:** We're sorry you're experiencing issues with the app, but thank you for your feedback - every bit helps us improve the app and eliminate any issues. 

With regards to the app orientation - this is something our team is very much aware of and actively looking at, as we know many users are now using physical keyboards and are limited by the vertical orientation.

Both the search feature and fill fields feature are issues that our team is working to re-create and fix as soon as possible. If you'd like, we can keep you directly updated about ongoing fixes for these issues. If you reach out to support@repsly.com with your account information, we can keep you up to date and help resolve any issues you may be running into.

Thanks again for your feedback, and please know we're working hard to make sure you have a great Repsly experience every time you log in.

### 1/5 — Buggy Interface.

*2017-02-28, version 4.3.16*

Text input is buggy. When selecting a word through predictive text and then hitting 'space', Repsly backspaces instead of inserting a space. Also, when using autocorrect it eliminates the space between that word and the next. Incredibly frustrating.
Adding a location through the map is also a joke, as many business locations will not populate or come up in a keyword search. 
The mileage tracker is glitchy as well, never mind the fact that it uses kilometers while in the US.  The app frequently quits recording mileage while traveling and sometimes totally resets in the middle of the day.

**Developer response:** Hi there,

Sorry to hear about your poor experience thus far with Repsly. However, the bugs regarding spacing/autocorrect and mileage tracking have since been corrected. You can switch from kilometers to miles in "settings" if you haven't already if you're using the app in the U.S.

We want everyone to get the most value possible from Repsly. Should you have any future problems, don't hesitate to contact our Customer Success team at support@repsly.com.

### 2/5 — Pin doesn’t match address

*2021-11-09, version 5.21.05*

When I navigate to a specific address, the app takes me to a neighborhood rather than the correct address displayed. Can we fix this

### 2/5 — To complicate

*2020-10-03, version 5.10.0*

So my question why is it so complicated, with check in, I need 2 times to check in not one time. Like when I have a report you check in and in the lower right site there is an other check in. And when I’m done work I need to check out two times, sometimes is working  the check out, but I get a call from Manager, telling me you have not check out, and I know I push the  button, but NO again, sound like I forget, when there is only one this will not happen, in a other company’s you check one time done.
I worked in the past with other companies and was much simpler. One time , and when I make a mistake I can push a button” problem”and write example like :I write “wrong time”,or whatever and done. This is the biggest issue, the check in and out need to get better.
2 steps for what, so why so complicated, in my view I recommend other ones not this one.

### 2/5 — Unable to use on iPhone 6

*2019-06-25, version 5.0.11*

Unable to start day on my iPhone after last update. Also please eliminate the right-left swiping feature. Really annoying. Try zooming in and out of a location while using your map, for instance. The sidebar will swipe back and forth as a result which makes finding locations and zooming in and out on the map very difficult and extra time consuming. 

Lastly, while completing survey, if I left the app for one second and came back, it would send me back to intro screen instead of allowing me to access the page I was just at. That also didn’t happen before. 

Latest update a bust

**Developer response:** Hi there - we're sorry to hear about your poor experience using Repsly since the last update. Please contact support@repsly.com for personalized support pertaining to your account. We will pass along your feedback to our product development team.

## Most praised reviews (8 highest-rated)

### 5/5 — Best app

*2021-12-24, version 5.21.10*

Best app to manage field teams

### 5/5 — Super easy and effective at driving behavior change

*2021-04-16, version 5.20.81*

Our team loves the app. We don’t know what life was like before Repsly but we never want to go back. We work faster, and smarter. And it’s a great tool for build healthy competition amongst our reps!

**Developer response:** Thank you for your kind words!

### 5/5 — Fantastic app

*2021-01-15, version 5.20.40*

This works great to manage my field team!

**Developer response:** We appreciate your feedback, glad to hear you're enjoying Repsly!

### 5/5 — Great

*2019-07-25, version 5.1.00*

Simple, easy to use.

**Developer response:** Thanks for your positive review!

### 5/5 — Great app !!

*2016-08-24, version 4.1.06*

I use repsly with my sales force And works great. Ease to recollect info instantly. Also nice interfaz And easy to used. Definitely great app to have in your bussines

### 4/5 — Best work app

*2016-08-24, version 4.1.06*

I love this app for work. It's nice having all my info organized and in one place

### 4/5 — Great for sales reps!

*2016-08-24, version 4.1.06*

This app is great for a busy sales rep with doesn't love CRM. My company insisted we use one and this one is great. Simple and easy to use. Without all the unneeded tech.

### 3/5 — Fix to get better rating

*2018-02-09, version 4.5.18*

When taking a picture please move the done or check out choice. If app is thinking too long and I press done too many times, it checks me out of the account.

**Developer response:** Hi Josjo - this issue should be resolved with previous app updates - if you are still experiencing any issues with this, please reach out to us at support@repsly.com. Thanks for your feedback!

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*
