# Repsly — user reviews

> 32 indexed App Store user reviews of Repsly by Repsly, Inc., rated 2.40/5 from 102 ratings.

- Source: https://appshunter.io/ios/app/repsly/id1629889716/reviews
- App overview in markdown: https://appshunter.io/ios/app/repsly/id1629889716.md
- Rating breakdown: 5★ 30 · 4★ 2 · 3★ 3 · 2★ 14 · 1★ 53

## Newest reviews (10 of 32)

### 2/5 — Should be good, framework bad

*2025-03-04*

This App could be great at what it does, but the framework seems very clunky. Logs you out or spends minutes syncing mid-use. Data sync issues if you want to use more than one device. Just doesn’t seem to have the engine needed on the back end to support fluid functional real world use of the main functions of the app.

### 2/5 — Lousy user experience

*2023-08-24*

Works intermittently. Even when you see your target store via the app it won’t let you login giving you message that it doesn’t exist in Google. Really? But your app is showing via google it’s there. So frustrating.

This tool as more a back up emailing tool.

**Developer response:** Thank you for your feedback! We’re sorry to hear about your experience. Since your review, we’ve taken customer feedback seriously and have worked hard to improve the app for our users in the field. Please feel free to contact us at support@repsly.com with any questions or concerns.

### 2/5 — Freezes

*2023-08-21*

Freezes all the time. Have to close and reopen it.

**Developer response:** Thank you for your feedback! We’re sorry to hear about your experience. Since your review, we’ve taken customer feedback seriously and have worked hard to improve the app for our users in the field. Please feel free to contact us at support@repsly.com with any questions or concerns.

### 1/5 — Go back to the OLD app

*2023-02-15*

This new app doesn’t help me at all…I would think with the bad reviews you would notice.. Thank God I put my routes on paper because I can not see my previous routes on your app… yes it show what I did on a certain day but the old app if I pushed October 1 and the a store I would see all visits in the past. Smh..

**Developer response:** Thank you for your feedback! We’re sorry to hear about your experience. Since your review, we’ve taken customer feedback seriously and have worked hard to improve the app for our users in the field. Please feel free to contact us at support@repsly.com with any questions or concerns.

### 1/5 — Update is awful

*2022-12-22, version 6.5.26*

The update is so bad. It looks like a middle schooler who just learned HTML made it. No idea why they think this is better.

### 2/5 — Unable to calculate distance

*2022-11-29*

Trying to schedule my route and the app is giving me an error message that it’s unable to calculate distance… tried deleted and reinstalling and yes my location services are on

**Developer response:** Thank you for your feedback! We’re sorry to hear about your experience. Since your review, we’ve taken customer feedback seriously and have worked hard to improve the app for our users in the field. Please feel free to contact us at support@repsly.com with any questions or concerns.

### 1/5 — Old version is better

*2022-11-28*

New version makes life more difficult. Go back to original app.

**Developer response:** Thank you for your feedback! We’re sorry to hear about your experience. Since your review, we’ve taken customer feedback seriously and have worked hard to improve the app for our users in the field. Please feel free to contact us at support@repsly.com with any questions or concerns.

### 1/5 — New version is awful

*2022-11-07*

Like the other reviewer, I also wish I’d never downloaded the latest update. Very frustrating that you cannot go back to the old version even if you delete the new one and redownload the older one. It automatically says that you are already in the newest version and have to sign out to use the old one. 

Other issues include: 
 App opening and then immediately closing out over and over again till it “decides” to remain open and available to use.
 Freezes up constantly so that you cannot continue with whatever you were doing in the app without restarting again. 
 Will not show completed tasks even if you have completed and submitted surveys, notes etc.
 Less intuitive- makes you have to click around to different screens to get to history of previous notes and visits. 
 Timing of your day is off- will say you worked 2.5 hours after really working a full day. Also mileage is inaccurate but that was the same in the previous version. 
 I’ve wasted so much time out of my day dealing with this app not functioning correctly. Not sure why they have not addressed these issues yet but my advice would be to stay away!

**Developer response:** Thank you for your feedback! We’re sorry to hear about your experience. Since your review, we’ve taken customer feedback seriously and have worked hard to improve the app for our users in the field. Please feel free to contact us at support@repsly.com with any questions or concerns.

### 1/5 — Awful

*2022-11-04*

This new app is absolutely horrible. Please go back to the old way. When adding in new places, you can’t search the name on maps like before. You have to manually enter it in or go to the general area the new business is, then hit a button that can have 2-10 options, or you can manually enter it in. When scheduling businesses you have manually added in, they do not show up on the map where they actually are. Horrible interface. Horrible mapping. Awful all around. I will be searching for a replacement of repsly.

**Developer response:** Thank you for your feedback! We’re sorry to hear about your experience. Since your review, we’ve taken customer feedback seriously and have worked hard to improve the app for our users in the field. Please feel free to contact us at support@repsly.com with any questions or concerns.

### 1/5 — Work

*2022-11-02, version 6.5.02*

How are we supposed to be sales professional with tools like this?? Crashes every time I open it. I'm on iOS 16.1
Fix this please

## Most critical reviews (10 lowest-rated)

### 1/5 — Find something else

*2026-02-25*

Only been on it a month. Has already gone down twice and the whole company literally froze.

### 1/5 — Terrible

*2025-11-05*

This app is nothing short of terrible. Constant updates, syncing issues, will randomly log you out and then not accept your email/password when trying to sign back in, Slow and glitchy… the list goes on. Pretty crazy how technology is somehow going backwards in 2025 almost 2026

### 1/5 — Permanent Tracking

*2025-10-25*

App works like malware; ignoring settings for location tracking. I specifically set it to track my location only when using. However, regardless of my security/privacy settings, it forces it to track you 24/7. If they ignore basic security/privacy protocol, can they be trusted with our data?

### 1/5 — Go back to the old layout

*2025-10-08, version 7.3.20*

For whatever reason Repsly changed the UI for the iOS version only and it is awful. The android UI is 100x better. To change the date of a visit it goes through 4 or 5 different pages just for one thing, it's so annoying. There's way too many settings that are like Russian nesting dolls. Also the autofill feature never works but I get a pop up every time. Also when you're trying to look at your metrics for the day it takes forever to load if it even does load. 
Go back to the old UI, speed up the app, and get the features you're advertising actually working.

### 1/5 — Pointless app

*2025-09-25, version 7.3.15*

Why do we need to use this when most of our companies already have a Best Buy Login link on our call forms????

### 1/5 — Better on Android

*2025-04-22, version 7.1.70*

This app on Android has a much cleaner look, better layout ,larger fonts ect much easier to use.

### 1/5 — GARBAGE!!

*2024-02-16, version 6.6.65*

I wish I could give this app 0 stars! This is the most poorly designed glitchy app I have ever had the displeasure of using. Absolutely horrible.

### 1/5 — Bad upgrade

*2024-01-11*

They took a great working app & made us upgrade to a crappy version with a primitive scanner that doesn’t recognize half of our items

### 1/5 — Terrible update

*2024-01-07*

The update is terrible!!! The barcode scanner is hard to read barcode. The app is slower. I never seen an update actually makes an app worse.

**Developer response:** Thank you for your feedback! We’re sorry to hear about your experience. Since your review, we’ve taken customer feedback seriously and have worked hard to improve the app for our users in the field. Please feel free to contact us at support@repsly.com with any questions or concerns.

### 1/5 — Give us the old one back please

*2023-04-05, version 6.5.45*

REPSLY CLASSIC. Give it back!! 1 star for this version’s organization and gps of stores

## Most praised reviews (10 highest-rated)

### 5/5 — Best field app on the market

*2025-11-21*

Love the easy to use design and helps me be efficient throughout my day.

### 5/5 — Very friendly

*2025-09-16*

Great app for sales and marketing execution on the field. User interface is extremely friendly. I recommend this app 100%

### 5/5 — Makes my job so much easier!

*2025-07-23*

Tracking and submitting work, communicating with my team, and staying on top of priorities are all so easy with Repsly. Anytime I’ve run into issues or questions I can get help right away. This is light years ahead of what we were using before!

### 5/5 — Terrific app

*2024-08-21*

Very user friendly application. Grateful my company uses Repsly because it makes life easier for me out in the field.

### 5/5 — Love this app! It makes my life so easy.

*2024-08-12*

My day to day life in the field has gotten exponentially better since we purchased
Repsly. I feel faster, smarter, able to sell smarter. And I love the coaching / chat features!

### 5/5 — Super easy to use!

*2022-12-19*

Mostly good updates. Much faster to use, and most of the things I didn't like are being updated as it get released.

### 5/5 — So much better!

*2022-09-26*

This version is far more efficient and cleaner. Thanks for the update!

### 4/5 — Pretty decent!

*2022-10-07*

I like the look of this new Repsly! The only complaint I have is that there isn’t a status update section. We use that a lot to communicate about our deliveries at work. If that can be put into this new Repsly app, I will remove the other one.

### 2/5 — Awful app

*2026-05-01, version 7.3.95*

Never works, is a complete mess, and absolutely pointless

### 2/5 — Glitchy and a bit Dystopian

*2026-01-17*

Locations drop off the app and surveys don't save all the time. The app is constantly tracking you moment to moment. The tracking notification that’s always on in the top left corner of my phone feels like a dystopian hellscape. It feels less like business software and more like adult babysitting for under paid employees that must be watch because the employer won’t pay enough to build trust with their employees to do their job with a sense of responsibility and pride for their work….so the company buys this software

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*
