# Requester - Smart Services — ITSM Requester

> Mobile app for submitting IT service requests and receiving real-time updates. (iPhone/iPad app by Powwow, Inc. Apps.)

- Source: https://appshunter.io/ios/app/requester-smart-services/id1490945349 (this page in markdown: same URL + `.md`)
- Developer: [Powwow, Inc. Apps](https://appshunter.io/developer/914132656)
- Category: Business
- Price: Free
- Rating: 5.00/5 from 2 App Store ratings
- Age rating: 4+
- Requires: iOS 9.3 · 30 MB
- Languages: English
- Released: 2020-02-05
- Data updated: 2026-06-10
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/requester-smart-services/id1490945349/reviews.md

## What is Requester?

Submit a service request in record time, using Face ID to login and 3 taps or fewer to add photos, your location, and complete your request. Get real-time updates on tickets and chat with the help desk right in the app!

## Key features

- Quick service request submission
- Face ID login
- Add photos and location
- Real-time ticket updates
- In-app help desk chat


## Frequently asked questions about Requester

### How quickly can I submit a request with Requester?

Requester allows for submission in record time, often with 3 taps or fewer. This includes adding photos and your location to complete the request efficiently.

### What devices does Requester support?

Requester is available for iPhone, iPad, and iPod devices, ensuring accessibility across Apple's mobile ecosystem.

### How does Requester handle updates on my tickets?

You can get real-time updates directly within the app. This ensures you are always informed about the progress of your service requests.

### Can I communicate with the help desk through Requester?

Yes, Requester features an in-app chat function that allows you to communicate directly with the help desk for any queries or updates.

### What is the age rating for Requester?

Requester has an age rating of 4+, making it suitable for a wide range of users.

### When was Requester last updated?

The latest version of Requester was released on August 27, 2020, indicating recent development and maintenance.

### What is the user feedback on Requester?

Requester has received positive user feedback, evidenced by its current rating of 5.0 stars from 2 ratings.

### Is Requester free to use?

Yes, Requester is available for free, with no cost to download or use its core functionalities.

## Version history (last 1 release)

### 1.1.81 — 2020-08-27

Improved Notification support.

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## More apps by Powwow, Inc. Apps

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- [FS QTSP Dev](https://appshunter.io/ios/app/fs-qtsp-dev/id1663556231)
- [FS QTSP](https://appshunter.io/ios/app/fs-qtsp/id1671639048)

All apps by Powwow, Inc. Apps: https://appshunter.io/developer/914132656

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*