# RequestIndy

> Indianapolis citizen service request and issue reporting tool. (iPhone/iPad app by City of Indianapolis.)

- Source: https://appshunter.io/ios/app/requestindy/id445471885 (this page in markdown: same URL + `.md`)
- Developer: [City of Indianapolis](https://appshunter.io/developer/445471888)
- Category: Utilities
- Price: Free
- Rating: 1.75/5 from 51 App Store ratings · 61 written reviews indexed
- Age rating: 4+
- Requires: iOS 15.1 · 75 MB
- Languages: English
- Released: 2011-06-29
- Data updated: 2026-08-07
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/requestindy/id445471885/reviews.md

## What is RequestIndy?

RequestIndy is an exciting tool from the City of Indianapolis’ Mayor’s Action Center that allows our citizens to request non-emergency City services and report issues such as potholes, missed trash collection, and stray animals. Currently, RequestIndy can be used to enter more than 30 of the most commonly requested services. RequestIndy is fully-integrated with the City’s enterprise-wide service systems for each City department so requests are routed directly to the folks who can resolve the issue.

RequestIndy is available 24 hours a day, 7 days a week to allow citizens to make these requests at their convenience.

RequestIndy may also be used to check the status of previously submitted requests.

## Key features

- Request non-emergency City services
- Report issues like potholes and missed trash
- Submit over 30 common service requests
- Integrated with City department systems
- Check status of submitted requests
- Available 24/7

## Recent user reviews (10 of 61)

All indexed reviews: https://appshunter.io/ios/app/requestindy/id445471885/reviews.md

### 2/5 — just for existing

*2026-06-18, version 6.0.2*

This gets 3/5 just because this app exists. It’s nice that the city wants to give us a venue for serious complaints. However, viable and necessary requests are completed ~ 2% of the time. Response time and completion rate is 0/5. That is why 2/5.
Idk who actually is monitoring these requests, but I feel like they need a performance review. 
I am tired of getting hit by vehicles while I am biking in the bike lane, following all of the rules, covered in blinking lights.

### 1/5 — this version of the app is a complete disaster. The app designer should be fired immediately.

*2026-04-04*

The app has multiple problems, hard to navigate, password issues and is ineffective

### 1/5 — Never Works

*2026-03-25*

App Is Constantly Freezing. I’m on My 3rd Day of Trying to get it to Open . I Would Not Waste Time Downloading It.

### 1/5 — Too limited

*2026-03-09*

I want to report a missing cap on a fire hydrant. This app only allows you to pick from a very limited set of choices. None of them have anything to do with fire hydrants. 311 doesn’t work on my mobile phone. I’ll see if IFD has a non-emergency phone number.

### 1/5 — Stopped working again

*2026-02-18*

The app doesn't load. It displays a splash screen with monument circle and nothing loads. I even let it sit for 20 minutes and it did nothing.

### 1/5 — Stopped working

*2026-01-30*

Every time I try to report a pothole on a public street it claims the road is private and can't be reported. It never used to do this until recently. The app is now useless.

### 1/5 — App is broken

*2025-11-21*

Every request now stalls at address lookup. It just searches endlessly and you can not submit any requests.

### 1/5 — “Closed no comments”

*2025-09-08*

Total waste of time, this app is run by employees who do nothing for users. Go ahead, submit a ticket, any ticket! And you’ve got a 100% chance it’ll be closed with no comments. The mayor needs to quit focusing on his SA scandal and direct his employees to actually work.

### 1/5 — Pointless

*2025-06-17, version 5.0.0*

The app is clunky at best.  When you have a problem forget about any kind of support. My password failed, entered my email for a reset. The reset email gives you a link with the message to follow the instructions to reset your password. The only takes you to the web version of the app with the same login as the app, pointless. The only support link just sends you to the general Indy.gov website, no help there. Probably the worst support even among government agencies.

### 1/5 — Locked out of account

*2025-05-20*

Unable to reset password. Link that is sent does not work. Called directly 2 months ago, no help at all. Can’t create a new account unless I create a new email account. I still use the app without logging in, but would much rather be logged in.

## Frequently asked questions about RequestIndy

### What can I report or request with this app?

You can report non-emergency issues such as potholes, missed trash collection, and stray animals. The app also allows you to request over 30 of the most commonly requested City services. All requests are routed directly to the appropriate City departments for resolution.

### How do I check the status of my request?

The application allows you to check the status of any requests you have previously submitted. This feature provides transparency and keeps you informed about the progress of your reported issues or service requests.

### Is this app free to use?

Yes, this application is completely free to use. There are no charges associated with downloading or using the app to submit service requests or report issues to the City of Indianapolis.

### What is the benefit of using this app?

This app streamlines the process of communicating with the City of Indianapolis for non-emergency matters. By integrating directly with City systems, it ensures your requests are efficiently routed and addressed by the correct departments, saving you time and effort.

## Version history (last 5 releases)

### 6.0.4 — 2026-07-07

Bug fixes and API upgrade

### 6.0.2 — 2026-02-06

API upgrade ang Bug fixes

### 5.0.0 — 2023-05-16

Major Enhancements

### 4.0.7 — 2022-10-13

Minor enhancements

### 4.0.6 — 2022-08-09

Major release with Enhanced functionality.

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## Related topics

[request indy](https://appshunter.io/ios/topics/request-indy)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-07.*