# Resco Mobile CRM — user reviews

> 93 indexed App Store user reviews of Resco Mobile CRM by RESCO, sro., rated 1.80/5 from 80 ratings.

- Source: https://appshunter.io/ios/app/resco-mobile-crm/id376630523/reviews
- App overview in markdown: https://appshunter.io/ios/app/resco-mobile-crm/id376630523.md
- Rating breakdown: 5★ 13 · 4★ 2 · 3★ 3 · 2★ 1 · 1★ 61

## Newest reviews (14 of 93)

### 3/5 — Aggiornamenti

*2024-10-18, version 17.2.3*

Últimamente su iPhone non aggiorna quando si apre l’applicazione, quindi non si riescono ad avere le novità introdotte. Per il resto, una volta connesso a Internet tutto funziona ma senza le ultime novità.

### 2/5 — Visit by week... Just stop to work.

*2024-09-23, version 17.1.10*

The app isn't great looking. But complete.

THE tools is used the most, was to see my number of visit by WEEK. Now it's only available by months, quarter or...year! Why?! Just why!

It's stop like this. Never touch the setting.
Try everything to get it back. Not working. Even my IT teams can't help me...

👎

### 2/5 — Difficult to use

*2024-04-19*

You have to upload expense receipts 1 at a time and you can’t see the receipts once they are uploaded unless you open each individual note then click on the attachment, so you end up with duplicate receipts because you can’t upload a batch of receipts at one time.

**Developer response:** Hello, We are sorry to hear about your bad user experience with our app. It surely is possible to upload multiple attachments at once, it just needs to be configured. I hope that you will contact us at https://resconet.atlassian.net/servicedesk/customer/portals, so we'll have a chance to resolve your issues and you can join hundreds of our satisfied customers.

### 1/5 — HATE THIS APP

*2023-04-11*

THIS APP IS HORRIBLE ALWAYS CRASHES!!! Very user UNFRIENDLY

**Developer response:** Hello, Resco Mobile CRM is intended to use with a powerful customization tool Woodford, in which you can customize our app just for your needs. Please contact us on mobilecrm@resco.net so you can provide further feedback and we can also give you trial license so you can create your own organization and configure Resco Mobile CRM as you need. Have a nice day

### 3/5 — Google?

*2023-02-01, version 15.3.1*

Chápem to správne ze neviem apku využívať samostatne ako crm teda len formou že to prepojim s existujúcim crm vo firme? Ak by som bol živnostník a chcem mat svoje crm tak by sa to nedalo využiť?

### 1/5 — Nicht kompatibel mit iOS 16

*2022-09-13, version 15.1.2*

iOS 16 wurde am 12. September freigegeben. Die App stürzt unter iOS 16 reproduzierbar ab.

Für den fehlenden Zero-Day Support gibt es nur einen Stern.

Die App ist nicht zu empfehlen, wenn der Entwickler nicht auf neueste Versionen rechtzeitig reagiert.

### 1/5 — Funciona como una app de hace 10 años

*2021-06-21, version 14.0.3*

-No sincroniza en segundo plano.
-Tarda mucho en sincronizar.
-Muchas sincronizaciones se detienen y debes volver a empezar.
-La interfaz suele colgarse.
-Hay que hacer grandes actualizaciones regularmente sin muchas mejoras.

### 1/5 — Broken after 14.6 update

*2021-05-25*

Keep getting failed to connect error after iOS 14.6 update.

**Developer response:** Hello,

Please contact us on mobilecrm@resco.net so you can provide further feedback and we can invsetigate your issue if it's still ongoing. Have a nice day

### 2/5 — Plus ergonomique…

*2020-12-22, version 13.3.1*

Outils conçu pour le management mais pas très pratique pour les forces de vente.
Séduisant, mais mal pensé au niveau écriture vocale.

### 1/5 — Crash di continuo

*2020-12-20, version 13.3.1*

Con il nuovo aggiornamento di iOS ogni tanto nn parte finché non elimino app e riscaricò di nuovo

### 1/5 — Horrible

*2020-11-13*

This app makes me want to eat my grandmas ashes.

**Developer response:** Hello, 
Resco Mobile CRM is intended to use with a powerful customization tool Woodford, in which you can customize our app just for your needs. Please contact us on mobilecrm@resco.net so you can provide further feedback and we can also give you trial license so you can create your own organization and configure Resco Mobile CRM as you need. Have a nice day

### 1/5 — Full of bugs

*2019-12-24, version 12.3.0*

Could be good but rendered unusable as it’s full of bugs , can’t even add a customer !

### 2/5 — Crash app

*2019-10-01, version 12.2.0*

Aggiornato all’ultima versione, da iOS quando si cerca di esportare in qualsiasi formato i dati l’app va in crash

### 1/5 — I don’t get it!!

*2019-05-19*

I can’t even delete all the preloaded crap! What do you do with it? Can’t seem to customize anything. Pointless

## Most critical reviews (10 lowest-rated)

### 1/5 — Mobile tech

*2026-07-14*

Worst app for keeping time and making a service ticket. Adding inventory to the ticket takes forever. There are so many steps to do the simplest of things. Syncing is a pain. I wish I could take stars away from this app. Don’t waste your time with it. Coins or build opps is easier to add time and over time all on one page. Uploading photos and seeing past jobs is terrible.

**Developer response:** Hello, We're sorry to hear about your bad experience with our app. Most of the time, when app is not working correctly, just a few minor changes in project's configuration can significantly help. Please contact us at https://resconet.atlassian.net/servicedesk/customer/portals and we can discuss possible improvements.

### 1/5 — Prolonged version of service max

*2025-10-29*

After transferring to a different state with the same company I unfortunately had to be switched over to this platform. It isn’t bad, if we was in the early 2000s. Service max is such a user friendly platform and this just seems like it’s a long version of it.

### 1/5 — Absolute garbage app

*2025-09-08*

This app needs to be burnt to the ground. It is the absolute biggest pile of garbage to be on a smart phone. I’ve never seen an app made in the past decade that doesn’t have such simple functionality features. I’ve seen 12 year olds produce better functioning apps than this. You’re better off using a pen and paper than this app. 
My toaster oven has more innovation.

**Developer response:** Hello, I'm sorry to hear about your bad experience with our app. Most of the time, when app is not working correctly, just a few minor changes in project's configuration can significantly help. Please contact us at https://resconet.atlassian.net/servicedesk/customer/portals and we can discuss possible improvements.

### 1/5 — Trash

*2024-11-25*

This App is so bad it has me contemplating quitting and working elsewhere so I will no longer have to use it

**Developer response:** Hello,
I'm sorry to hear about your bad experience with our app. Most of the time, when app is not working correctly, just a few minor changes in project's configuration can significantly help. Please contact us at https://resconet.atlassian.net/servicedesk/customer/portals and we can discuss possible improvements.

### 1/5 — Junk

*2024-11-25*

Worst app ever. Takes forever to sync and hardly even works. If you call them and discuss every issue they will act like nothing is wrong with the app..

**Developer response:** Hello, There are multiple ways how to improve the synchronization times and we surely provide good support to all of our customers as many would gladly agree. Please contact us at https://resconet.atlassian.net/servicedesk/customer/portals and we can discuss possible improvements of your application.

### 1/5 — Trash

*2024-07-05*

Its like having 15 doors that lead into the same room. Gotta walk out of one door just to walk back into the same room thru a different door that leads into the same room u just walked out of.

**Developer response:** Hello, We are sorry to hear about your bad user experience with our app. I hope that you will contact us at https://resconet.atlassian.net/servicedesk/customer/portals, so we'll have a chance to resolve your issues and you can join hundreds of our satisfied customers.

### 1/5 — Terrible

*2024-05-22*

Terribly slow, doesn’t sync well. Click save and close and it does nothing. I’m on 5G+ with full bars and it doesn’t sync. App is broken as the reviews show.

**Developer response:** Hello, there are multiple ways how to make sure sync goes as fast as possible. I hope that you will contact us at https://resconet.atlassian.net/servicedesk/customer/portals, so we'll have a chance to resolve your issues and you can join hundreds of our satisfied customers.

### 1/5 — Terrible

*2023-11-01*

Not user friendly. Only using for work, I ask often when they are switching to a more functional platform! Frustrating to use.

**Developer response:** Hello, We are sorry to hear about your bad user experience with our app. I hope that you will contact us at https://resconet.atlassian.net/servicedesk/customer/portals, so we'll have a chance to resolve your issues and you can join hundreds of our satisfied customers.

### 1/5 — ACTUAL GARBAGE!

*2023-10-02*

This is actually the worst app ever created. It does even deserve a 1 star rating. I’m using it for work for a company I’m contracting through. This app will literally delete everything you do. Countless times I’ve had to redo everything I’ve just done in an entire day. It’ll sync for an hour and in the process it errors and deletes everything I do. If you are a start up company or you’ve been around the block and are looking for an app that will be reliable…THIS IS NOT THE ONE! It’s insanely hard to log/sign in to…literally takes days to log in. And it’s crazy unreliable! If the person that created this app is reading my review, I hope you know that you have literally only made people’s lives harder and more frustrating. Quit your job and go back to McDonalds because you are obviously not capable of making apps that work.👎🏽👎🏽👎🏽👎🏽👎🏽

**Developer response:** Hello, We are sorry to hear about your bad user experience with our app. I hope that you will contact us at https://resconet.atlassian.net/servicedesk/customer/portals, so we'll have a chance to resolve your issues and you can join hundreds of our satisfied customers.

### 1/5 — Garbage

*2023-09-28*

Terrible….absolutely terrible, doesn’t even deserve one star.

**Developer response:** Hello, If you experience any issues with our app, please contact us at https://resconet.atlassian.net/servicedesk/customer/portals and we will assist you with anything you need or what troubles you.

## Most praised reviews (10 highest-rated)

### 5/5 — Works well

*2022-12-01*

Works well for me…primarily with Microsoft’s CRM, but now trying with Salesforce.  I presume bad reviews are by people who don’t know what they’re doing.  Support is always good, but you may have to wait overnight as they’re based in Europe

### 5/5 — Impeccable

*2020-11-07, version 13.2.2*

Tout fonctionne à merveille, le système « dicté «  est top. Il faut corriger que des termes spécifiques    Il manque juste la possibilité de supprimer des contacts. 😉💪😷

### 5/5 — Bon produit

*2020-10-15, version 13.2.1*

Coupler à l’ordinateur. Il fonctionne très bien.
Application stable. Sauf depuis la dernière mise à jour ios14. Il faut faire la mise à jour.

### 5/5 — Fantastica

*2019-10-21, version 12.2.1*

Permette davvero di avere un interfaccia facile e divertente da utilizzare che si integra con il proprio crm. Ottima app.

### 5/5 — Works pretty we’ll

*2018-12-18, version 11.3.0*

Saves tons of time works very well

### 5/5 — What a great app

*2018-07-02, version 11.1.1*

Having tried the Microsoft app which was a nightmare this app was up and running for me with 15 minutes of downloading.
I would recommend a public SSL if you are using more than one device as it seems to be quicker than what I tried using a VPN even though the endpoint was the same.
I use this instead of my contacts now as it has all my notes appointments etc in one place.

### 5/5 — Excellent implementation!

*2014-04-11, version 7.1.3*

Wow!  This product runs circles around the Microsoft App.  It's actually usable and allows quick searches, adding and editing of just about any record in Microsoft Dynamics CRM online.  Great job!!!

### 5/5 — Best app for mscrm

*2014-03-12, version 7.0.4*

Hi, kudos to the resco team who is very supportive and ensures the app is simple, flexible yet effective.we use it for multiple country orgs in its own way. Thanks. I still would love to see reporting capabilities and dialogues in Resco. This will ensure our field force users not just enter data but as well follow a process strictly and use analytical strength of CRM to be more intuitive in their jobs.please work on making the dashboard a bit more interactive.thanks and good luck!

### 5/5 — Best CRM App

*2013-06-10*

We tested Resco  vs. other options and Resco clearly won out. Their Woodford tool is VERY easy to use to create and edit the system to push out to users. The user interface is excellent for mobile individuals. Our team prefers this iPad app over CRM on their laptops. Integration with maps is excellent. 

Clearly the best option out there for Mobile CRM. 

Best of all... Customer Service is excellent! They will help you figure out any issues you have. 

Highly recommended!

### 5/5 — Best most customizable mobile app for Dynamics CRM

*2013-02-06, version 6.1.5*

App is awesome but you need use their free woodford Configurator to customize it.  Great business app and only one with perfect mapping, nav, etc.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-07.*
