# Reship - Shopping & Shipping — user reviews > 38 indexed App Store user reviews of Reship by ReShip.com, rated 3.80/5 from 5 ratings. - Source: https://appshunter.io/ios/app/reship-shopping-and-shipping/id1511596518/reviews - App overview in markdown: https://appshunter.io/ios/app/reship-shopping-and-shipping/id1511596518.md - Rating breakdown: 5★ 3 · 4★ 0 · 3★ 0 · 2★ 2 · 1★ 0 ## Newest reviews (11 of 38) ### 2/5 — How to contact the shipper in Canada *2026-03-16, version 3.0.28* They have the package like 4 days and no feedback on when it will be shipped to America and I’ve already paid for shipping ### 2/5 — great service but maybe not for long? *2023-09-21, version 3.0.19* amazing service, good app that lets you track progress, everything is well done and so far they have not lost a single package of mine (knock on wood) however, the turnaround time between packages being received, showing up in your account, and being shipped out is getting longer and longer. 2 days per step now, used to be 4-6 hours just an year ago. ios app is also buggy and has been showing every shipment as #000000 for the past several versions now. ### 2/5 — Failed after trying to save changes *2022-01-24, version 2.9154004* Failed after trying to save changes, in the items declaration page!! ### 2/5 — Ok app better than browser *2021-10-11, version 2.9153000* The app is Ok the customer service chat box isn’t the best as they ask for details on screens you can no longer view due to the live chat box being up seems a poor choice. But is an improvement over the web browser on a phone or iPad. ### 5/5 — Lovely *2021-06-30, version 2.91502* Very sleek UI and easy to use! ### 5/5 — Great app for great service *2021-06-27, version 2.91502* The app works really well and I’m happy with The Reship teams service over the years. ### 5/5 — Finally ! This is fantastic ! *2021-06-24, version 2.913* Great work Re-ship. The app will help so much especially because working on the browser was cumbersome on a mobile device. Thank you very much and well done. ### 5/5 — Best company *2021-06-24, version 2.913* I like the app and my package arrived in a few days best company ever ### 4/5 — Handy app *2021-06-23, version 2.913* Handy app to access the reship service. Does what it needs to do, would be nice if there was an ipad version as well ### 5/5 — Really good! *2021-06-23, version 2.913* Really good app! Finally a way to have an American address 🙌🏻🙌🏻 easy process and I received my items without any problems. ### 4/5 — Best shipping forwarder *2021-06-23, version 2.913* Fast and efficient service and the app is easy to use! ## Most critical reviews (10 lowest-rated) ### 1/5 — AVOID RESHIP AT ALL COSTS *2024-04-12, version 3.0.24* I saw a lot of one star reviews but didnt see any full text reviews. I just thought it would be app bugs that caused the one star review (there are some, but the actual services are far more deserving). I had a few issues with Reship. They set up my account with two suites, and parcels ended up not showing up on my account. Once the 7 day free storage ended, they contacted me saying they’ll charge me a full dollar a day per parcel! That’s far more than any other storage fee for the multiple other parcel forwarding companies ive used. Additionally, 7 days is also the fewest days Ive ever had. Anyways, the problem was I couldnt even send off the parcel because they werent showing up. I contacted CS and they said that theyd fix the issue (after going back and forth wondering what was going on), but said they couldnt refund me despite the issue being on their end. I was forced to subscribe to GOLD membership. The main reason I came on here to give my review was the insane hidden fees they quote you. They charge consolidation fees per parcel which is normal; but they also charge you 5$ for the packaging they repack it in. Are they going to use the smallest packaging available either? No! They use a box far bigger than necessary. Not only that, but it costed them an additional 21$ just to receive three parcels, ON TOP of the shipping cost. I was meant to pay 28.99$ but thanks to the “extras” i had to pay almost 70$. This is the worst service ever ### 1/5 — Can’t track shipments *2023-09-13, version 3.0.19* When clicking a shipment, no details are shown, just a blue screen. Makes the app pretty useless! Oh and you can’t use the website if you have the app installed! ### 1/5 — Crashes *2023-09-02, version 3.0.18* App crashes when declaring the value of the item. The app support function doesn’t work so can’t report it. ### 1/5 — Crashes *2023-08-02, version 3.0.18* Couldn’t fill in customs information without it crashing immediately as soon as I began to type in a declaration value. Every single time I tried. Deleted and use the website instead. ### 1/5 — Keeps crashing *2023-07-20, version 3.0.18* one me. ### 1/5 — Can’t even make account *2022-10-09, version 3.0.13* I can’t even manage to make an account. It asks me to input a valid phone number and even though I am I doesn’t let me continue. All country settings are correct. ### 1/5 — They stole my items *2022-01-14, version 2.9154004* I ordered a couple of items that was delivered and signed for at their warehouse in Canada. I reached out to customer service a week later because nothing showed up on my account and they said that they never received it. After a quick google search, I’m not the only one who never received their items. Most sites that have reviews of this place show less than 50% satisfaction. Don’t be like me, do a quick search and you’ll find many other similar services with much better reviews. ### 1/5 — Bad Experience *2021-08-18, version 2.91509* I place an order on 7/17, it was shown as delivered to ReShip on 7/21. Their system said 7/26. It is now 8/18 and I haven’t received my tiny package yet. That’s ONE MONTH! Normally I get the delivery directly from the source in about 3-4 days, but they don’t ship to NJ anymore, so I tried ReShip. Never again. ### 1/5 — Poorly organized, extremely expensive *2021-07-09, version 2.91502* I had two shipments sent through reship. My packages arrived at their warehouse, I was sent photos, and I selected carriers for them to be shipped to me. I did this on May 28th. For over a month the status of my packages was "outgoing processing". The only other statuses were "processing for pickup" and "processing for delivery" which made it seem like they were picked up and were on their way but just not out for delivery yet. Over a month later I decided to reach out to customer support. Turns out one of the carriers I selected couldnt ship to my address. They had no system or process to inform me about this.... had I not reached out what would have happened?? Both packages ended up being returned to the state of choosing a carrier again, when I was told only one couldnt ship. I received a refund for only one package. Customer service was less than helpful and when asking simple questions I was told at one point that I could file a complaint if I would like to. I just wanted answers, it seemed like a scam because so little was done to help me. I also just received an email from them that they will start charging for storage of the packages at the warehouse soon when the only reason they havent shipped is because they never let me know the carrier couldnt ship to my address?? I've dumped so much money into getting these two SMALL packages of fragrances, never using this expensive service again. ### 1/5 — Bad customer service *2021-06-23, version 2.913* Exactly as the the title says, this company has bad customer service. I am still waiting for a refund I requested in March of 2021 when they charged me to ship a parcel and it never left their warehouse. I had to pay a second time and they have completely stopped responding to me. ## Most praised reviews (10 highest-rated) ### 5/5 — Good Company *2025-10-31, version 3.0.24* I’ve been using them for almost 4+ years across different areas. Honestly great company ### 5/5 — Super Useful, Easy! *2025-04-01, version 3.0.24* Love using this, have been using for years, it’s super easy to set up and never had an issue with it. Great options for reshaping, repackaging, etc. ### 5/5 — Don’t hesitate! 5/5!!!! *2025-02-04, version 3.0.24* Such an amazing customer experience! I was nervous about using a mail forwarding service, but an item I really wanted was only available in the UK. I signed up for an account with Reship and they walked me through every step. The app is very organized and user friendly as well. My favorite part however, was how quick the entire process was! I assumed it would take longer and be more expensive, but by the end of the week I’ll receive my item and couldn’t be happier. 5 STARS!!!! ### 5/5 — Iska *2024-03-08, version 3.0.24* Does its job. Even more than the web version. ### 5/5 — Awesome App *2023-02-03, version 3.0.13* So glad I found this!! My first delivery was so efficient!! Thank you ### 5/5 — Reliable Service *2022-11-25, version 3.0.13* I’m a new member but have had 3 separate shipments that have all reached my home with no problems. It seems like most of the bad reviews are not coming from actual customers but from people shipping private sale items thru reship and then not being able to collect funds from their buyers. This is not reships fault! Funds should be collected prior to shipment. Easy fix for yall. Anyway, my experience has been nothing but positive. I was nervous with my first two shipments reading the bad reviews but after very quick turnarounds on each and 100% transparency thru the app I would not hesitate to use them for future purchases. ### 5/5 — Grey app *2022-07-11, version 3.0.7* Easy to use app makes overseas shipping super convenient, loving the app so far👍 ### 5/5 — took a risk *2022-04-22, version 3.0.6* This is my first time ordering to have something reship to the US from the UK and I didn’t face any issues! It’s pretty simple, just create an account and they automatically give you your three separate addresses (UK, US, and CAD) then place an order on whatever website you want. Depending on where the website is from you add either a UK, US, or CAD address that Reship provides for you. Wait a few days for it to arrive to the UK, US, or CAD warehouse (In this case I bought from a UK website so I waited a few days for it to arrive to the UK warehouse) they sent pictures so I could confirm that it’s the Item that I ordered. From there I chose the shipping speed that I wanted and paid the price for it (I chose the cheapest option which was $35) they provided a tracking number and a few weeks later the item arrived! Very happy with my experience :) ### 5/5 — Worked perfectly to the US!! *2021-10-11, version 2.9153000* Ordered from Adidas UK because they don’t ship to US and I needed items not offered in the US. Got free shipping to Reship. They opened and sent pictures. I chose the shipping speed and had the package here in the US a few days later. Very pleased and will use again. ### 5/5 — Very nice *2021-08-02, version 2.91509* You guys are doing a great job. Can you please add feature to pay with crypto ? --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-31.*