# Resident by CASA — user reviews

> 10 indexed App Store user reviews of Resident by CASA by Jersey Central Management LLC, rated 1.70/5 from 24 ratings.

- Source: https://appshunter.io/ios/app/resident-by-casa/id1611543692/reviews
- App overview in markdown: https://appshunter.io/ios/app/resident-by-casa/id1611543692.md
- Rating breakdown: 5★ 4 · 4★ 0 · 3★ 0 · 2★ 1 · 1★ 19

## Most critical reviews (10 lowest-rated)

### 1/5 — Infinite BS Loop

*2026-05-01*

I'm almost impressed by how bad this is. Good luck if you accidentally log out, you're never getting back in! All that exists for you is to select what language you want to use, and then to put your name and phone in. If it doesn't recognize you, there's no support link or anything! No login, nothing. This is up there tied with CVS for worst checkout experience ever

### 1/5 — Worst App Ever

*2025-07-03*

For something as important as paying your rent, you’d think that an app made for tracking and paying said rent would be decent. Nope! No statement tracking, bugs with how much you owe, and abysmal support. Just use PayPal for electronic payment. Any well established payment system would be miles better.

### 1/5 — Unable to get into the app

*2025-06-23*

Unable to get the verification code to get into the app

### 1/5 — Unable to log in

*2024-12-27*

Unable to log in due to glitch when verifying account.

### 1/5 — Buggy

*2024-03-28*

This have a a major bug , when trying to login and I receive the text it close the screen where I have to put the pin now I have to restart the whole process again , please fix right away .

### 1/5 — Bad

*2023-05-12*

Extremely buggy, keeps force closing the app when I try to put in my PIN code. I’m not able to pay my rent because of this app.

**Developer response:** Thank you for your review. 

Can you please try to update the app to the newest version, and retry the login? You can also contact support at support@residentbycasa.com


Resident App Development Team

### 1/5 — Useful but poorly implemented

*2023-03-30*

Compulsory password changes every three months is inane and bothersome. Include biometric recognition please.

**Developer response:** Thank you for your review. 

We do not have passwords in the login process. In addition to that, we do not prompt our users to change the login info. If you experience any issues, you can contact support at support@residentbycasa.com

Resident App Development Team

### 5/5 — Great service

*2026-07-02*

Rosario has been a pleasure to work with! Great service so considerate and has helped me and sister tremendously throughout this process of moving in! Additionally the staff in the building has been responsive and so easy to work with! Great service

### 5/5 — Game Changer

*2023-03-01*

As a senior, I’m not great with technology, but this app is simple. Great experience.

### 5/5 — I love it

*2023-02-07*

Very easy and convenient!

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-02.*