# Resident Center — user reviews > 448 indexed App Store user reviews of Resident Center by Buildium, rated 4.80/5 from 152,105 ratings. - Source: https://appshunter.io/ios/app/resident-center/id1466854902/reviews - App overview in markdown: https://appshunter.io/ios/app/resident-center/id1466854902.md - Rating breakdown: 5★ 135,309 · 4★ 9,181 · 3★ 3,015 · 2★ 891 · 1★ 3,709 ## What do users think of Resident Center? Overall sentiment: neutral **Pros** - 🚀 Easy to pay rent - 👍 Convenient app features - 🚀 Quick response from property management - 👍 Simple to navigate **Cons** - 🐛 Buggy and crashes frequently - 💰 High fees for online payments - 🔍 Lack of communication with property management - 🔒 Privacy and security concerns **Commonly reported bugs** - Payment options disappearing from the app - Inability to submit maintenance requests - Login and account issues when moving to a new property - Inconsistent app behavior across iOS and Android **Most requested features** - Allow partial or split rent payments - Integrate video uploads for maintenance requests - Provide more payment method options - Improve app stability and reduce crashes ## Newest reviews (13 of 448) ### 2/5 — Shelling $ *2026-08-13, version 1.5.12* Too hot to be homeless don’t know what the hidden fees about but okay ### 2/5 — No response *2026-08-02, version 1.5.11* I have never received a response to any of the items I have posted in the portal. ### 4/5 — Easy!! *2026-08-02, version 1.5.11* Excellent how fast I can pay in this app. Even when I need anything done at home, I’ll request it Here and my landlords send someone so fast. They are wonderful and this app is too. ### 2/5 — Resetting Password *2026-07-16, version 1.5.10* Every year my HOA has to send a password reset link. Your system should at least recognize our email accounts and allow the residents to reset on their own. ### 2/5 — Payment Transaction *2026-07-10, version 1.5.10* I have had a 2nd occurrence of a received payment being failed. I currently have the right amount of money to pay for the Rent. Noticing the transaction doesn’t it immediately on the current day. It takes up to 2-3 days for the transition to be final, which can be an inconvenience for some people and especially if you have other payments in order. There NEEDS to be an immediate transition success of the current day. ### 2/5 — Bad experience in autopay *2026-07-07, version 1.5.10* The autopay is not working it’s a problem because I pay 100$ extra ### 1/5 — Not a good app *2026-07-07, version 1.5.10* Can’t even make online payment. Terrible ### 1/5 — 0 star *2026-07-05, version 1.5.10* This app is a joke why charge someone a fee just to pay rent talk nickel and dime somebody ### 3/5 — App not working after recent update *2026-07-04, version 1.5.10* Cannot login ### 1/5 — Paying to much *2026-07-04, version 1.5.10* To pay 31$ to process a debit card is the worst thing I ever seen or heard. It’s like y’all draining ur customers in these hard times ### 1/5 — Not satisfied *2026-07-03, version 1.5.10* This is impersonal and no way to contact someone for in the middle of night emergencies. ### 1/5 — Missing payment *2026-07-03, version 1.5.10* Tried to pay my rent today and the “make a payment” option as well as the “set up autopay” option have both completely disappeared. I’ve even tried signing in online and on a different phone and the options still don’t exist. It’s as if the button to pay rent has completely disappeared. I’m lucky my landlord is understanding or I’d be screwed right now. ### 1/5 — Payment *2026-07-02, version 1.5.10* It will not allow me to add my bank account so I have to use my debit card instead and it charges me interest ## Most critical reviews (10 lowest-rated) ### 1/5 — Complicated *2026-08-31, version 1.5.13* Every time I need to sign in the system requires me to create a new password. Although I have it saved and my Face ID should allow me immediate access to the site. I’m always having issues with signing in my account. It’s frustrating ### 1/5 — Everything *2026-08-24, version 1.5.13* Lawn sprinklers still don’t work now the garbage disposal just went out so I guess I will wait another 10 months ### 1/5 — Paying fees to pay rent with rental office refusing to get a check directly from bank accounts *2026-08-13, version 1.5.12* 0 ### 1/5 — Rent fee *2026-08-05, version 1.5.11* Think it ridiculous that we had to pay a rent fee to pay rent ### 1/5 — Logs out on its own… *2026-08-05, version 1.5.11* I keep getting logged out when I didn’t do it and I keep having to reenter my password etc. it’s not working correctly ### 1/5 — $5 fee to pay rent *2026-07-31, version 1.5.11* Why am I paying an extra $5/mo to pay my rent?? There are fees to pay rent whether I’m paying via credit card or bank account. This is robbery. ### 1/5 — Resident *2026-07-23, version 1.5.10* Horrible way to keep in contact with management. You don’t know who your truly talking to and easy for management to manipulate any prepayments ### 1/5 — Signed me out *2026-07-18, version 1.5.10* Won’t let me sign back in at all not sure what happened but I use this app to pay my bills or create maintenance requests ### 1/5 — Worthless App *2026-07-18, version 1.5.10* Perhaps it’s just this app’s ability to distance my landlord from the issues I bring to his attention, or the fact that it keeps logging me out (and preventing me from logging back in)… overall a worthless piece of technology. ### 1/5 — Illegal *2026-07-10, version 1.5.10* My landlord illegally makes me use this app with all its fees and different late fees than in lease. ## Most praised reviews (10 highest-rated) ### 5/5 — Renter *2026-08-30, version 1.5.13* Great way to manage rent and service. I love it ### 5/5 — Resident Center app *2026-08-25, version 1.5.13* This app is easy inconvenient. I literally don’t have to leave my house to pay my rent. ### 5/5 — Nice *2026-08-05, version 1.5.11* It’s easy to set up and easy to use. I think every property should use this. ### 5/5 — Great app! *2026-08-04, version 1.5.11* This tool is very convenient! Thank u! ### 5/5 — The feee *2026-08-02, version 1.5.11* Is out of control if we have rent to pay 👎 ### 5/5 — Tenant *2026-08-01, version 1.5.11* Great app convenient for a busy schedule ### 5/5 — Bi weekly auto pay *2026-07-07, version 1.5.10* I am very much a fan of being able to automate half of my rent every two weeks. ### 5/5 — Muy bien *2026-07-01, version 1.5.10* Gracias ### 5/5 — Not too bad so far *2026-06-30, version 1.5.10* It only charges $1.25 if you add your bank info. But if you use a credit card it is quite a bit more - the fee they charge to process. It’s like 32.99 for $1100 payment if you use credit card. ### 5/5 — Resident Center App *2026-06-16, version 1.5.9* Awesome app you can pay your rent on it and request maintenance as well. I highly recommend it. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-01.*