# Resident Experience — The Future of Community Living > Community living management app for residents of Greystar-managed properties. (iPhone/iPad app by Greystar Real Estate Partners LLC.) - Source: https://appshunter.io/ios/app/resident-experience/id1635913940 (this page in markdown: same URL + `.md`) - Developer: [Greystar Real Estate Partners LLC](https://appshunter.io/developer/1367539857) - Category: Lifestyle, Productivity - Price: Free - Rating: 1.44/5 from 712 App Store ratings · 234 written reviews indexed - Age rating: 4+ - Requires: iOS 16.0 · 184 MB - Languages: Danish, English, French, Spanish - Released: 2022-08-09 - Data updated: 2026-08-26 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/resident-experience/id1635913940/reviews.md ## What is Resident Experience? Welcome home to the Resident Experience app, for residents of Greystar-managed communities. This new, cutting-edge platform provides residents with high-tech convenience at the touch of their fingertips. Through this app, residents will be able to: • Access payment portal • Submit maintenance requests 24/7 and automatically receive status updates • Reserve amenities easily, so you can enjoy them as soon as you’re ready • Connect with your community and stay up-to-date with what’s happening and much more! After downloading the app, residents will set up a profile to access their specific community. ## Key features - Access payment portal - Submit maintenance requests 24/7 - Receive maintenance status updates - Reserve community amenities - Connect with community - Stay updated on community events ## What do users think of Resident Experience? Overall sentiment: negative **Pros** - 🚀 Easy to use - 💡 Rewards program - 👍 Convenient for residents **Cons** - 🐛 Buggy and glitchy - 🔒 Security and privacy concerns - 💰 Additional fees for payment methods - 📲 Poor user interface and navigation - 🔗 Excessive third-party integrations - 🤖 Aggressive marketing and ads **Commonly reported bugs** - Login issues and account verification problems - Inability to complete rent payments - Compatibility problems on certain devices **Most requested features** - Ability to view detailed payment history - Option to pay rent without using third-party services - Improved app stability and performance ## Recent user reviews (10 of 234) All indexed reviews: https://appshunter.io/ios/app/resident-experience/id1635913940/reviews.md ### 1/5 — Sucks *2026-08-06, version 26.04.100* Bilt sucks. Greystar sucks. Reliant sucks. ### 1/5 — Worst app on my phone *2026-08-02, version 26.04.100* One of the worst apps I’ve ever had to use. ### 1/5 — Sucks *2026-07-30, version 26.04.100* Keeps logging you out and not compatible with phone view. Terrible that this is the platform they are using to renew leases. ### 1/5 — Hot Garbage *2026-07-02, version 26.04.100* This app has login issues. Workflow and messaging issues. It’s too many to count. ### 1/5 — A hot mess *2026-06-26, version 26.04.100* Whomever developed and updates this app must be learning on the fly. I click payments I get a map telling me where I am...Gee Thanks. I click home in map screen and I get payments. Please hire someone ### 1/5 — Useless *2026-06-24, version 26.04.100* This app is rubbish. You’re better off going to the front desk and complain. I’m unable to submit maintenance request. It’s 2026, how does this app not work?! ### 1/5 — Rent itemized Invoice *2026-06-06, version 26.04.100* Where can you get a simple monthly itemized rent invoice? Not on this app…. ### 1/5 — Beware of this app *2026-06-02, version 26.04.100* This is the worst app ever. Zero security. My credentials were stolen and I got spammed with thousands of emails and my miles were stolen from airline account. This app should not even be legal. ### 1/5 — Broken app *2026-06-01, version 26.04.100* Payment portal regularly broken. ### 1/5 — Unable to pass BILT verification stage *2026-05-28, version 26.04.100* I have not been able to pass the BILT verification code stage. It continues to state "for security reasons please update app to newest version" This app is up to date. No matter what or how many times I attempt to get to payments. This app does not work. ## Frequently asked questions about Resident Experience ### What does the Resident Experience app do? The Resident Experience app is designed for residents of Greystar-managed communities. It provides a convenient platform to manage various aspects of community living, including accessing payment portals, submitting maintenance requests, reserving amenities, and staying connected with community events and updates. ### What are the key features of the Resident Experience app? Key features include the ability to access a payment portal, submit maintenance requests 24/7 with automatic status updates, easily reserve community amenities, and connect with your community to stay informed about happenings. Users can also set up a profile to access their specific community. ### Is the Resident Experience app free to use? Yes, the Resident Experience app is free to download and use for residents of Greystar-managed communities. The provided information indicates no in-app purchases or advertisements. ### Who is the Resident Experience app for? This app is specifically for residents living in communities managed by Greystar. After downloading, residents will set up a profile to access the features and information relevant to their particular community. ### How can I submit a maintenance request through the app? You can submit maintenance requests directly through the app by navigating to the relevant section. The app allows for 24/7 submission and provides automatic status updates on your request, keeping you informed of its progress. ## Version history (last 5 releases) ### 26.04.100 — 2026-05-13 Bug fixes and performance improvements ### 26.03.200 — 2026-04-13 Bug fixes and performance improvements ### 26.03.100 — 2026-03-10 Bug fixes and performance improvements ### 26.02.200 — 2026-02-23 Bug fixes and performance improvements ### 26.02.100 — 2026-02-13 Bug fixes and performance improvements ## Apps similar to Resident Experience | App | Rating | Price | Category | | --- | --- | --- | --- | | [Valet Living Resident](https://appshunter.io/ios/app/valet-living-resident/id1311568445) | 1.9 (185) | Free | Lifestyle | | [Luxer One](https://appshunter.io/ios/app/luxer-one/id1440094075) | 4.7 (31,847) | Free | Lifestyle | | [LOFT Living](https://appshunter.io/ios/app/loft-living/id333244247) | 4.3 (20,196) | Free | Lifestyle | | [Tour24 self-guided apt tour](https://appshunter.io/ios/app/tour24-self-guided-apt-tour/id1462185580) | 2.4 (57) | Free | Lifestyle | | [Updater: Essential Moving App](https://appshunter.io/ios/app/updater-essential-moving-app/id1613789699) | 4.9 (5,177) | Free | Lifestyle | | [STRATIS 2.0](https://appshunter.io/ios/app/stratis-20/id1482867892) | 4.0 (8,341) | Free | Lifestyle | ## More apps by Greystar Real Estate Partners LLC - [Main St Cupertino](https://appshunter.io/ios/app/main-st-cupertino/id1453220224) - [Solana Apartments](https://appshunter.io/ios/app/solana-apartments/id1456000952) - [The Muse Apartments](https://appshunter.io/ios/app/the-muse-apartments/id1456007169) - [Greystar Conferences](https://appshunter.io/ios/app/greystar-conferences/id1478447742) - [Circa LA](https://appshunter.io/ios/app/circa-la/id1480011753) - [Neptune Marina](https://appshunter.io/ios/app/neptune-marina/id1481483662) All apps by Greystar Real Estate Partners LLC: https://appshunter.io/developer/1367539857 ## Related topics [resident experience](https://appshunter.io/ios/topics/resident-experience) · [greystar resident experience](https://appshunter.io/ios/topics/greystar-resident-experience) · [renters experience](https://appshunter.io/ios/topics/renters-experience) · [resident experience portal](https://appshunter.io/ios/topics/resident-experience-portal) · [rise resident experience](https://appshunter.io/ios/topics/rise-resident-experience) · [bilt resident experience](https://appshunter.io/ios/topics/bilt-resident-experience) · [resident experience app](https://appshunter.io/ios/topics/resident-experience-app) · [residential experience](https://appshunter.io/ios/topics/residential-experience) · [greystar resident experience app](https://appshunter.io/ios/topics/greystar-resident-experience-app) · [greystar resident app](https://appshunter.io/ios/topics/greystar-resident-app) · [greystar](https://appshunter.io/ios/topics/greystar) · [assurant techpro](https://appshunter.io/ios/topics/assurant-techpro) · [ananta living](https://appshunter.io/ios/topics/ananta-living) · [bilt greystar](https://appshunter.io/ios/topics/bilt-greystar) · [real by amwaj](https://appshunter.io/ios/topics/real-by-amwaj) · [the experience community](https://appshunter.io/ios/topics/the-experience-community) · [living by greystar](https://appshunter.io/ios/topics/living-by-greystar) · [cityway resident experience](https://appshunter.io/ios/topics/cityway-resident-experience) · [greystar living](https://appshunter.io/ios/topics/greystar-living) · [greystar resident living](https://appshunter.io/ios/topics/greystar-resident-living) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-26.*