# Resident Portal Mobile

> Mobile app for apartment residents to manage rent, maintenance, and communication. (iPhone/iPad app by Entrata, Inc..)

- Source: https://appshunter.io/ios/app/resident-portal-mobile/id443831139 (this page in markdown: same URL + `.md`)
- Developer: [Entrata, Inc.](https://appshunter.io/developer/385850025)
- Category: Lifestyle, Finance
- Price: Free
- Rating: 4.90/5 from 252,194 App Store ratings · 321 written reviews indexed
- Age rating: 4+
- Requires: iOS 15.6 · 169 MB
- Languages: American English, Canadian French, Brazilian Portuguese, Chinese (Simplified, China), European Spanish
- Released: 2014-04-16
- Data updated: 2026-08-29
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/resident-portal-mobile/id443831139/reviews.md

## What is Resident Portal Mobile?

The ResidentPortal app provides a convenient way to pay rent, submit maintenance orders with photos, and communicate with your apartment community all from your mobile phone.

Residents have the ability to pay rent with a single tap, manage one-time or recurring rent payments and receive rent reminder push notifications with the app (see below for a list of key features).
 
Much of the ResidentPortal app is configurable by the property in which you live. Property settings include, but are not limited to, payment methods, payment days, full balance payment requirements, or maintenance request availability.
 
 If you have feedback, suggestions or bugs about the app itself, please email rpapp@entrata.com, we would love to hear from you!

ResidentPortal App Features:

•  Make a One Time Payment - Easily submit a one time payment with the same trusted payment platform you have always used. 
•  Add/Delete Recurring Payments - Easily schedule new auto-payments ensuring your rent will never be late.
•  Pay by Voice - Allows you to quickly pay rent by searching 'Pay My Rent' from Spotlight Search and linking directly to the make payment screen in the app. 
•  One-Tap Pay - Pay rent with a single tap right from your smartphone. The app remembers your last used payment method and knows your exact balance due.
•  RentNotify - Sends push notifications to your device, reminding you to pay rent.
•  Contact Property - Contact your property directly from the app. The app automatically routes your call to the appropriate after-hours number when the office closes.
•  Submit Maintenance Requests - Submit a maintenance request right from the app. 
•  Take a Picture of the Problem - Use your smart phone's camera to take a picture of the maintenance issue without leaving the app.
•  Inspections - Complete move-in, maintenance, and other inspections right from your mobile device.
•  Reserve Amenities - Schedule amenities at your property.
•  Touch ID Login - After initial setup, securely log in to the app by scanning your finger print.
•  Face ID Login - Authenticate with your face with iPhone X+.
•  3D Touch Support -  Quickly pay rent, submit a maintenance request, or view your balance by tapping and holding the app icon.  

Please note: The ResidentPortal App is only for residents of properties using Entrata's ResidentPortal and ResidentPay products.

## Key features

- Pay rent with one tap
- Schedule recurring payments
- Submit maintenance requests with photos
- Communicate with property management
- Reserve community amenities
- Biometric login (Touch ID/Face ID)

## Chart rankings

- #42 in Top Free · Lifestyle (US App Store)

## What do users think of Resident Portal Mobile?

Overall sentiment: negative

**Pros**

- 👍 Easy to use
- 🚀 Convenient rent payment
- 📢 Good communication with property management
- 🔧 Effective maintenance requests

**Cons**

- 🐛 Frequent crashes
- 🔍 Lack of transparency in charges
- 🔒 Security concerns with Plaid integration
- 💰 High debit card fees

**Commonly reported bugs**

- Inability to submit maintenance requests
- Inconsistent data between app and website
- Login issues after device changes
- Keyboard and accessibility problems

**Most requested features**

- Ability to cancel or modify maintenance requests
- Detailed payment history and itemized charges
- Dark mode option
- Automatic payment setup

## Recent user reviews (10 of 321)

All indexed reviews: https://appshunter.io/ios/app/resident-portal-mobile/id443831139/reviews.md

### 5/5 — Love it

*2026-08-26, version 5.69.0*

We love the convenience of the portal

### 5/5 — Portal

*2026-08-25, version 5.69.0*

Won’t let me login

### 5/5 — Peaceful

*2026-08-23, version 5.68.1*

I’m enjoying the facilities so far

### 5/5 — Truly convenient

*2026-08-21, version 5.68.1*

I like this set up. It’s helpful. This is my first place but I really like this.

### 5/5 — Easy to use

*2026-08-18, version 5.68.1*

Very easy to use, convenient and can report maintenance issues quickly.

### 1/5 — Doesnt recognize login info

*2026-08-17, version 5.68.1*

This app is such a headache! Every time I try and reset the password, it doesnt save that new information??? Im not sure but its getting to be a problem and I wish I wasnt reliant on the app.

### 5/5 — Maintenance

*2026-08-10, version 5.68.1*

They are quick to respond  to my request. That’s a great feeling where you call home.

### 5/5 — Buena

*2026-08-09, version 5.68.1*

Muy fácil y practica de usar

### 5/5 — Awesome app!

*2026-08-07, version 5.68.1*

I’m able to keep things very organized and easy communication with my apartment building

### 5/5 — Resident portal

*2026-08-06, version 5.68.0*

I absolutely love this app it’s so convenient

## Frequently asked questions about Resident Portal Mobile

### What can I do with the Resident Portal app?

The Resident Portal app allows you to pay rent easily, submit maintenance requests with photos, communicate directly with your apartment community, and reserve amenities. It offers features like one-tap payments, recurring payment scheduling, and push notifications for rent reminders.

### Is the Resident Portal app free to use?

Yes, the Resident Portal app is free to download and use. It is provided as a service to residents of properties that use Entrata's ResidentPortal and ResidentPay products.

### What are the security features of the app?

The app offers secure login options including Touch ID and Face ID for quick and secure authentication after initial setup. This ensures your personal and payment information is protected.

### Can I pay rent using the app?

Yes, you can easily pay rent through the app. It supports one-time payments and allows you to set up recurring payments to ensure your rent is always paid on time. You can also receive rent reminder notifications.

### Who is this app intended for?

This app is specifically designed for residents of apartment communities that are managed using Entrata's ResidentPortal and ResidentPay software. It streamlines the experience of living in a managed property.

## Version history (last 5 releases)

### 5.69.0 — 2026-08-24

• Plaid ACH for renters insurance payments.
• Improved business bank account setup.
• Enhanced payment and maintenance experiences.
• Improved overall performance.

### 5.68.1 — 2026-08-06

• Flex Payments Integration: Added Flex as a payment option, allowing residents to submit rent payments with a seamless payment experience.
• General & Security Improvements: Implemented behind-the-scenes fixes, security enhancements, and performance improvements to deliver a more secure and smoother app experience.

### 5.68.0 — 2026-07-23

• Flex Payments Integration: Added Flex as a payment option, allowing residents to submit rent payments with a seamless payment experience.
• General & Security Improvements: Implemented behind-the-scenes fixes, security enhancements, and performance improvements to deliver a more secure and smoother app experience.

### 5.67.2 — 2026-07-02

• General & Security Improvements: Behind-the-scenes bug fixes and performance enhancements for a smoother, more secure, and seamless app experience.

### 5.67.1 — 2026-06-23

• General & Security Improvements: Behind-the-scenes bug fixes and performance enhancements for a smoother, more secure, and seamless app experience.

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## More apps by Entrata, Inc.

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All apps by Entrata, Inc.: https://appshunter.io/developer/385850025

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*