# ResidentConcierge - by Gilson

> Mobile app for managing home maintenance, inspections, and recertifications. (iPhone/iPad app by Gilson Software Solutions.)

- Source: https://appshunter.io/ios/app/residentconcierge-by-gilson/id1643155556 (this page in markdown: same URL + `.md`)
- Developer: [Gilson Software Solutions](https://appshunter.io/developer/442012896)
- Category: Lifestyle
- Price: Free
- Rating: 2.25/5 from 4 App Store ratings · 2 written reviews indexed
- Age rating: 17+
- Requires: iOS 16.1 · 137 MB
- Languages: English
- Released: 2023-02-10
- Data updated: 2026-09-10
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/residentconcierge-by-gilson/id1643155556/reviews.md

## What is ResidentConcierge?

ResidentConcierge is the all-in-one resident app that connects Residents to their Housing Authority and the services they need—anytime, anywhere. Residents can manage your housing, stay informed, and discover resources that support their everyday life.

With ResidentConcierge, you can:
• Submit and track maintenance work orders
• View, schedule, and reschedule housing inspections
• Complete recertification tasks and upload documents
• Receive important notifications and updates
• Access SNAP Suitable work resources 
• Discover local community events and nearby services
• Find transportation options and resident assistance programs

Designed for Housing Authority residents, ResidentConcierge simplifies communication, improves access to essential services, and keeps everything you need in one secure, easy-to-use app.

## Key features

- Submit maintenance requests quickly
- Track request status in real-time
- Live inspector tracking
- View inspection results
- No call center required

## Recent user reviews (2 of 2)

All indexed reviews: https://appshunter.io/ios/app/residentconcierge-by-gilson/id1643155556/reviews.md

### 1/5 — Do not use

*2026-08-19*

The app is disappointing. There are very few repair request options to choose from. I created two work orders, but only the most recent one appears in the app. There's no way to track the status of a work order, and it's unclear whether property maintenance even receives the requests. Overall, the app has too many bugs, lacks essential features, and isn't reliable enough to use.

### 2/5 — Lack of states…

*2026-03-25*

I might be jumping the gun but when I called my maintenance number that’s responsible for my apartment this was an option to use by clicking the number 1 button. So I was setting up my account and I noticed there’s only like 6 or 7 states to choose from, you can’t even type one in.  This needs to be fixed!

## Frequently asked questions about ResidentConcierge

### What is iResident Services?

iResident Services is a mobile application designed to simplify home management. It allows users to report maintenance issues, track inspections, and receive updates without needing to make phone calls.

### How do I submit a maintenance request with iResident Services?

You can submit maintenance requests in just a few taps, taking less than a minute. The app eliminates the need for phone calls or waiting on hold to report issues.

### Can I track the progress of my maintenance requests?

Yes, iResident Services provides real-time status updates for your requests. You will be notified of the progress as it happens.

### Does iResident Services offer inspector tracking?

Yes, the app features live inspector tracking, allowing you to see when your inspector is on the way. This helps ensure you don't miss your scheduled appointments.

### What are the final results of a unit inspection?

You can get the final results of your unit inspection directly within the iResident Services app. This provides a convenient way to review inspection outcomes.

### What devices is iResident Services available on?

iResident Services is currently available on iPhone devices.

### What is the age rating for iResident Services?

The age rating for iResident Services is 17+, indicating it is intended for mature users.

### How often is iResident Services updated?

The latest version of iResident Services is 4.3.7, and it was last updated on May 20, 2026. This suggests a relatively recent update cycle.

## Version history (last 5 releases)

### 5.0.4 — 2026-08-29

What’s new:
- Share the app and share events with friends.
- Apply to jobs from the app.
- Create and manage your opportunity profile, including after recertification.
- Chat with a recertification specialist, with FAQs first and inbox notifications.
- Recertification steps now require complete information before you can continue.
- Help chat answers are tailored for residents.

### 5.0.3 — 2026-08-19

- Housing authority status now refreshes from the server when you open or return to the app.
- Work orders, inspections, and recertifications stay blocked if your housing authority is inactive.
- Experiences images are now loading faster.

### 5.0.2 — 2026-08-15

- Save jobs and open them later from a dedicated screen. Grid is now the default view.
- Update your phone number from your resident profile.
- Claim Head of Household again from your profile when needed.
- Expanded FAQ: community chat, announcements, experiences, and jobs.
- Clearer account deletion errors, including timeout handling.
- Clearer messaging when a housing authority is inactive.
- Smaller, more consistent navigation bar text.

### 5.0.1 — 2026-08-03

What’s New

iResident is now part of ResidentConcierge. Your resident tools are still in the iResident section.

Job Opportunities — Find and apply for local jobs in your community
Experiences — Discover events, activities, and nearby services
Rides — Book transportation and mobility services from your phone
AI Registration — Sign up with AI-guided voice onboarding
Bug fixes and performance improvements.

### 4.3.9 — 2026-06-12

- App redesign.
- Download PDF button added on Recertification Screen.

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## More apps by Gilson Software Solutions

- [iHQS Inspection](https://appshunter.io/ios/app/ihqs-inspection/id463470114)
- [iUPCS Inspection](https://appshunter.io/ios/app/iupcs-inspection/id476892979)
- [iMultifamily Work Order v2](https://appshunter.io/ios/app/imultifamily-work-order-v2/id978803907)
- [iNSPIRE Inspection](https://appshunter.io/ios/app/inspire-inspection/id6464481085)
- [Care Cart](https://appshunter.io/ios/app/care-cart/id6471905028)

All apps by Gilson Software Solutions: https://appshunter.io/developer/442012896

## Related topics

[iresident services](https://appshunter.io/ios/topics/iresident-services) · [iresident](https://appshunter.io/ios/topics/iresident)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-10.*