# ResidentConcierge - by Gilson — user reviews

> 2 indexed App Store user reviews of ResidentConcierge by Gilson Software Solutions, rated 2.25/5 from 4 ratings.

- Source: https://appshunter.io/ios/app/residentconcierge-by-gilson/id1643155556/reviews
- App overview in markdown: https://appshunter.io/ios/app/residentconcierge-by-gilson/id1643155556.md
- Rating breakdown: 5★ 2 · 4★ 0 · 3★ 0 · 2★ 1 · 1★ 2

## Most critical reviews (2 lowest-rated)

### 1/5 — Do not use

*2026-08-19*

The app is disappointing. There are very few repair request options to choose from. I created two work orders, but only the most recent one appears in the app. There's no way to track the status of a work order, and it's unclear whether property maintenance even receives the requests. Overall, the app has too many bugs, lacks essential features, and isn't reliable enough to use.

### 2/5 — Lack of states…

*2026-03-25*

I might be jumping the gun but when I called my maintenance number that’s responsible for my apartment this was an option to use by clicking the number 1 button. So I was setting up my account and I noticed there’s only like 6 or 7 states to choose from, you can’t even type one in.  This needs to be fixed!

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-10.*