# Resolve by Nexus Black — AI assistant for field service

> AI field service assistant for faster job completion and guided repairs. (iPhone/iPad app by IFS World Operations AB.)

- Source: https://appshunter.io/ios/app/resolve-by-nexus-black/id6793565076 (this page in markdown: same URL + `.md`)
- Developer: [IFS World Operations AB](https://appshunter.io/developer/477960708)
- Category: Business
- Price: Free
- Rating: 5.00/5 from 1 App Store ratings
- Age rating: 4+
- Requires: iOS 15.1 · 69 MB
- Languages: English
- Released: 2026-08-06
- Data updated: 2026-09-10
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/resolve-by-nexus-black/id6793565076/reviews.md

## What is Resolve by Nexus Black?

Resolve is the AI-powered field service assistant that helps technicians close jobs faster. See your day's work orders, get an instant AI briefing on each job before you arrive, and ask the built-in assistant to diagnose faults, surface the right parts, and guide the fix.

• Today's jobs at a glance — online or offline
• AI job briefings before you arrive
• Ask the assistant for step-by-step diagnosis
• Guided execution reports with autofill
• Parts & inventory visibility
• On-site sign-off & closeout

Resolve works offline in the field and syncs when you're back online. Resolve connects to your organization's workspace; your administrator provides access.

## Key features

- AI job briefings
- Step-by-step diagnosis
- Guided repair execution
- Parts and inventory visibility
- Offline work capability
- On-site sign-off


## Frequently asked questions about Resolve by Nexus Black

### How does Resolve help technicians close jobs faster?

Resolve provides AI job briefings before arrival, instant diagnosis, and guided repair steps. This allows technicians to be better prepared and resolve issues more efficiently, leading to faster job completion.

### Can Resolve be used without an internet connection?

Yes, Resolve is designed to work offline in the field. It syncs your data once you are back online, ensuring continuous operation even in areas with poor connectivity.

### What kind of AI assistance does Resolve offer?

Resolve's AI assistant can help diagnose faults, identify the correct parts needed for a repair, and guide technicians through the fix step-by-step.

### How is Resolve accessed?

Resolve connects to your organization's workspace. Access is provided by your administrator, ensuring it integrates with your company's existing systems.

### What is the rating and user feedback for Resolve?

Resolve has a perfect 5.0-star rating based on one review. This indicates a highly positive initial user sentiment.

### Is Resolve available on multiple devices?

Resolve is supported on iPhone, iPad, and iPod devices, making it accessible to technicians using various Apple hardware.

### How often is Resolve updated?

The latest version of Resolve is 2026.8.8, last updated on August 14, 2026. This suggests a recent and active development cycle.

### Does Resolve have ads?

Resolve does not contain advertisements. It is a free application focused on providing service to its users without interruption.

## Version history (last 5 releases)

### 2026.9.8 — 2026-09-09

Job cards now show the IFS location description and the object id.
A cancelled or reassigned job arrives as a notification.
A removed time-report line stays removed.
Lookup panels show a loading state while options load.
Asset history no longer requests work-order history in request mode.
The MV Lifts Job Sheet PDF stays inside Resolve.
Flow: IFS sync history rolled up by day, user or lane; custom period range on Finalize; per-site IFS writeback switch.

### 2026.9.4 — 2026-09-04

Field: service and location notes now write to IFS and show in Site information. A survey routed to an open job appears without a reopen. Fixes: phone lookups open in the full-screen picker; text fields stay above the keyboard; picker selections and error states persist; GPS capture asks again after a refused location; offline sync is scoped per engineer and recovers from a half-started database.

### 2026.8.22 — 2026-08-28

Fixes sign-in issues. Fixes time selection in forms. Includes stability and interface improvements.

### 2026.8.16 — 2026-08-25

Raise follow-up jobs from the field more smoothly, improved fault details, service type and contact selection.
More reliable sign-in.
Security updates, bug fixes and performance improvements.

### 2026.8.12 — 2026-08-19

Bug fixes and background updates.

## More apps by IFS World Operations AB

- [Astea Mobile](https://appshunter.io/ios/app/astea-mobile/id468072644)
- [IFS Notify Me 7.5](https://appshunter.io/ios/app/ifs-notify-me-75/id477960705)
- [IFS Sales Companion](https://appshunter.io/ios/app/ifs-sales-companion/id566316863)
- [IFS Trip Tracker 9](https://appshunter.io/ios/app/ifs-trip-tracker-9/id580516908)
- [IFS Quick Reports](https://appshunter.io/ios/app/ifs-quick-reports/id604394108)
- [IFS Time Tracker](https://appshunter.io/ios/app/ifs-time-tracker/id660038819)

All apps by IFS World Operations AB: https://appshunter.io/developer/477960708

## Related topics

[resolve](https://appshunter.io/ios/topics/resolve)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-10.*
