# re:source - digital connection — user reviews > 34 indexed App Store user reviews of re by springbig inc., rated 2.51/5 from 79 ratings. - Source: https://appshunter.io/ios/app/resource-digital-connection/id1536013462/reviews - App overview in markdown: https://appshunter.io/ios/app/resource-digital-connection/id1536013462.md - Rating breakdown: 5★ 29 · 4★ 0 · 3★ 0 · 2★ 3 · 1★ 47 ## Newest reviews (15 of 34) ### 1/5 — App does not work *2022-12-06, version 1.0.6* The app lets you put in your information then gives you a pin to use as a security code. Once that goes through it takes you to a search bar . That’s where it stops. I have been trying to get it to work for months . ### 1/5 — Search function broken *2022-12-01, version 1.0.6* Retailer search function always returns 0 results and does not allow one to see all available retailers. Feels like a key functionality has been overlooked. Would not recommend any businesses use this service. ### 1/5 — Doesn’t work *2022-07-19, version 1.4* I set everything up but it keeps asking me for a PIN number, which I have, but it won’t let me put it in. Something’s wrong. ### 1/5 — App Doesn’t Work *2022-06-08, version 1.4* The app doesn’t work. I click on the app, it opens for 1 sec then closes. Nothing. ### 1/5 — Re:source app *2022-06-01, version 1.4* Every time I try to open the app it automatically shuts never opens. ### 1/5 — Cannot access with PIN sent *2022-05-16, version 1.3* Like many others reviewed I enter my phone number and get the text, enter the PIN number and nothing happens. Several times. What gives? By looking at the reviews I think most 5 stars are fake/paid for. Either loved it or had the same problem as everyone else with 1 star. Nothing in between. Do better people. Be better people. ### 1/5 — Easy to use *2022-03-30, version 1.3* This app is really easy to use and really appealing also. ### 1/5 — Stuck *2022-02-22, version 1.3* Stuck at pin! Really frustrating! Please help! ### 1/5 — Cannot get past enter pin page *2022-02-13, version 1.3* I have an iphone and have witnessed an android user be able to sucessfully log in. I put in my number and then it sends me a temporary pin and when I put the temporary pin it doesn’t do anything on the continue button. If I put the wrong number or no number it and press continue it says it’s invalid. I work at a dispensary and we switched to this new app, not really too fond of it honestly. Please fix this glitch. ### 1/5 — Can’t even get past initial login steps *2022-02-05, version 1.3* This app is crap. My usual dispensary uses this app and told me to download it, so I did. I followed the first step (entering in my phone #), received the code via text, and entered it in… and nothing happened. I tried it 4 different times with different codes and nothing. Fix your app! ### 1/5 — Log in *2022-01-13, version 1.3* Can’t get passed the pin enter page. Seems like other people have had this problem as well. Would love to actually be able to use the app. ### 1/5 — Can’t get in *2021-12-20, version 1.3* I have tried over and over again to get in with many different PINs but the screen just doesn’t move. I see that other people have encountered this problem as well. Please fix this glitch. ### 1/5 — App Don’t Work *2021-11-12, version 1.3* I was sent a text from my local dispensary I use, downloaded this app, put in my mobile phone number, got a text from re:source with a PIN number and when I put the PIN in and click on the Continue button- absolutely nothing happens, it stays on the same PIN screen. I would his Cancel and tried numerous times, still cannot get past the PIN page. I even deleted the app and reinstalled it and the same exact thing happens 🤷🏼‍♀️ Anyone else encountering login issues like this? ### 1/5 — Encountered bug *2021-09-09, version 1.2* Could not get past the page where you enter your temporary code that is texted to you. I tried multiple times, but could not proceed. ### 1/5 — buggy and weird *2021-08-02, version 1.1* didnt work for me, lame. ## Most critical reviews (10 lowest-rated) ### 1/5 — Poor app *2025-10-07, version 1.0.6* Terrible app, needed way more testing prior to launch ### 1/5 — Doesn’t work *2025-04-23, version 1.0.6* App opens to load for all of 3 seconds and crashes. Doesn’t work anymore. Please fix it. ### 1/5 — Crappy app *2024-06-21, version 1.0.6* This a crappy app it’s always had glitches from the start…I’ve only view it once in the beginning then I forget I had it. Then when I tried to access it to see my points I wasn’t able to. I visited the store and they have my current account points. I just thought to check to see if I’d get access to my account and the heart just pluses. They need to fix to update the and fix the bugs in it. ### 1/5 — Not working *2024-05-09, version 1.0.6* Still waiting for temporary code to proceed. Over 15 minutes. ### 1/5 — App crash *2023-10-15, version 1.0.6* This app is awful. I run an iPhone 13 Pro Max. And every time I try to open the app it crashes. My iOS is up to date and I tried redownloading the app and it didn’t fix it. This app would be great if it worked. Don’t waste your time just go to the web site. ### 1/5 — FIX!!!! *2023-08-11, version 1.0.6* App does not work !! ### 1/5 — It used to work fine. *2023-04-22, version 1.0.6* Now it just crashes as soon as it opens - please fix this ### 1/5 — Doesn’t work at all! *2023-02-10, version 1.0.6* CLEARLY THE DEVELOPERS ARE STONED!! First thing it does, after you put in your phone number and the code it sends in a text message, is have you search for your “Favorite Retailer” and the search never finds anything, no matter what you type in the field, and the “See All” link takes you right back to the search screen. Can’t get past that search window! ### 1/5 — Nothing found *2023-01-10, version 1.0.6* App is crisp. Full stop. Have a nice day😩 ### 1/5 — Not Found???? *2022-12-09, version 1.0.6* Downloaded. *app “no results found” and ‘see all’ option doesn’t work. Deleted. Re-downloaded. *same Repeat. Same. Repeat. Same. Wish this worked. ## Most praised reviews (9 highest-rated) ### 5/5 — Awesome app! *2022-03-29, version 1.3* I get all my dispensary messages here. This is awesome. So easy to use thank you!!! ### 5/5 — Works perfectly *2021-11-03, version 1.3* Incredible loyalty and messaging app for retailers, deliveries and brands. Love it!! ### 5/5 — Amazing app! Very *2021-07-13, version 1.0* Sick app! Great features and super easy to use. Honestly, life changing. ### 5/5 — INCREDIBLE *2021-07-13, version 1.0* This app is amazing!! So easy to use, love the features, and it is soooo useful!!!!!! ### 5/5 — Amazing *2021-07-13, version 1.0* I love this app, super awesome and easy to use. Love all the different features. ### 5/5 — FINALLY!!! *2021-07-13, version 1.0* Been waiting for this!!!! And its perfect! ### 5/5 — Great addition *2021-07-13, version 1.0* So glad this app is on the App Store. Great resource to keep my reward program activity all organized and easy to locate! ### 2/5 — Needs work *2023-10-17, version 1.0.6* I DL this for a dispensary, this app is def not great, but it has potential…it’s easier and makes sense to just go online and order. I don’t have any rewards, or any functions that are offered even working, or showing my orders. a smoother link between the two would be a huge improvement. ### 2/5 — The app *2023-01-24, version 1.0.6* When I first got this app it worked some what and needed help and time to get it right which I understand but in the last month I try to open the app it just crashes no matter what I do! Please fix. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*