# respond.io > Unified customer conversation platform for businesses to manage messaging channels. (iPhone/iPad app by Rocketbots Limited.) - Source: https://appshunter.io/ios/app/respondio/id1517339303 (this page in markdown: same URL + `.md`) - Developer: [Rocketbots Limited](https://appshunter.io/developer/1486192834) - Category: Business, Utilities - Price: Free - Rating: 2.11/5 from 9 App Store ratings · 5 written reviews indexed - Age rating: 4+ - Requires: iOS 12.0 · 12 MB - Languages: English - Released: 2020-06-10 - Data updated: 2026-06-10 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/respondio/id1517339303/reviews.md ## What is respond.io? This is the companion mobile application for your respond.io account. Using this app will ensure that you never miss a message from your website, Facebook page, WhatsApp Official Account, WeChat Official Account, Line Official Account, Telegram Bot, Viber Bot, Skype Bot or any other channel you have connected. respond.io is a customer conversation platform that enables companies to scale their customer engagement without scaling their teams. respond.io unifies messaging app business accounts in one place, allowing multiple agents to handle conversations and creating a holistic record of all customer chats. Using respond.io automation tools, companies can engage with more customers using a smaller workforce. Surveys & Automation facilitate customer onboarding and enable fluid data collection. AI-powered Smart Replies allow agents to answer FAQs with ease while some questions are answered entirely automatically. With respond.io, companies can reduce costs and scale quickly while engaging with the next generation of consumers. ## Key features - Unified inbox for all messaging channels - Automated customer engagement tools - AI-powered Smart Replies - Customer onboarding and data collection - Holistic record of customer chats ## Recent user reviews (5 of 5) All indexed reviews: https://appshunter.io/ios/app/respondio/id1517339303/reviews.md ### 2/5 — Has potential, missing the mark *2022-03-16, version 0.9.36* This app often opens with a blank white screen. More often than not. On other occasions it seemingly randomly logs me out which also results in not getting notifications. ### 1/5 — Mobile Sign In Doesn’t Work *2022-01-07, version 0.9.36* Just joined via my laptop. I got everything set and wanted to download this app as I’m very savvy and love technology. I tried 10 times to log in and it doesn’t work. I did reset password and it says my account doesn’t exist. I can log in fine via web but not this App. This is actually pathetic that a company uses and pushes its Mobile App to prospective members to partake in various surveys, yet their own App doesn’t work. Not a good reflection on them. So I’ll have to just wait for emails to come in and do that old school process. I won’t be able to do any type of Mobile Zoom meeting. Surveys, etc. Horrible. Get it fixed, asap 🧐 ### 2/5 — Need a lot work *2021-09-21, version 0.9.34* -Can’t hear audio messages - everything super tight This is perfect example of a good Idea but bad execution. need some investment to succeed!! ### 5/5 — Works well *2021-09-15, version 0.9.34* Push notifications work really well, and I only get msgs from discussions assign to me. All around great experience, only wish there were an iPad optimized app so I could use the bigger screen. ### 1/5 — IOS notifications don’t work *2020-12-12, version 0.9.34* App is useless if push notifications don’t appear. I’ve tried configuring it but it all looks set correctly - no dice. ## Frequently asked questions about respond.io ### What is respond.io? respond.io is a customer conversation platform designed to help businesses manage customer engagement across multiple messaging channels. It unifies conversations, allowing teams to handle inquiries efficiently and automate responses. ### What channels does respond.io support? respond.io supports a wide range of channels including website chat, Facebook Messenger, WhatsApp Official Account, WeChat Official Account, Line Official Account, Telegram Bot, Viber Bot, and Skype Bot. ### How does respond.io help with customer service? It helps by consolidating all customer messages into one interface, enabling multiple agents to respond. Automation tools and AI-powered replies can also handle FAQs, freeing up agents for more complex issues. ### Is respond.io available on multiple devices? Yes, the companion mobile application is available for iPhone, iPad, and iPod devices, ensuring you can manage conversations on the go. ### What is the age rating for respond.io? respond.io has an age rating of 4+, making it suitable for a broad audience. ### How often is respond.io updated? The latest version, 0.9.40, was released on September 29, 2022. Updates ensure the platform remains functional and secure for users. ### What is the user sentiment for respond.io based on ratings? Based on 9 ratings, respond.io currently has an average rating of 2.1 stars, indicating that users have expressed some dissatisfaction. ### Does respond.io offer a free trial? The application is offered for free, and the platform aims to help companies reduce costs and scale quickly. ## Version history (last 1 release) ### 0.9.40 — 2022-09-29 Fix issue with viewing email preview ## Apps similar to respond.io | App | Rating | Price | Category | | --- | --- | --- | --- | | [マイ名刺 スマホで簡単コンビニ名刺印刷](https://appshunter.io/ios/app/id1514377880) | — | Free | Business | | [CBCD 2024](https://appshunter.io/ios/app/cbcd-2024/id1509006980) | — | Free | Business | | [内蒙君正E-Mobile](https://appshunter.io/ios/app/e-mobile/id1513865800) | — | Free | Business | | [Spectrum Spatial Connect](https://appshunter.io/ios/app/spectrum-spatial-connect/id1516839580) | — | Free | Business | | [FAA Site Survey](https://appshunter.io/ios/app/faa-site-survey/id1510660000) | 5.0 (4) | Free | Business | | [Hilti Concrete Sensors](https://appshunter.io/ios/app/hilti-concrete-sensors/id1521778720) | 5.0 (4) | Free | Business | ## More apps by Rocketbots Limited - [respond.io - Inbox](https://appshunter.io/ios/app/respondio-inbox/id1667772955) All apps by Rocketbots Limited: https://appshunter.io/developer/1486192834 --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*