# Restaurant365 — user reviews > 190 indexed App Store user reviews of Restaurant365 by Restaurant365, rated 4.80/5 from 43,230 ratings. - Source: https://appshunter.io/ios/app/restaurant365/id1452013231/reviews - App overview in markdown: https://appshunter.io/ios/app/restaurant365/id1452013231.md - Rating breakdown: 5★ 39,328 · 4★ 2,265 · 3★ 747 · 2★ 189 · 1★ 701 ## What do users think of Restaurant365? Overall sentiment: negative **Pros** - 👍 Easy to use - 🚀 Efficient scheduling - 💡 Useful for managers - 👍 User-friendly interface **Cons** - 🐛 Buggy and unreliable - 🔍 Lacks important features - 🤔 Confusing layout and navigation - 🙅‍♀️ Poor communication and support **Commonly reported bugs** - Frequent crashes and app freezes - Login and password reset issues - Inventory count discrepancies - Schedule and shift information not updating properly **Most requested features** - Ability to contact employees directly - Calendar sync for schedules - Clearer shift assignment and pickup process - Improved inventory management tools ## Newest reviews (10 of 190) ### 3/5 — Poorly Optimized during Inventory Count *2026-08-17, version 11.7.2* I’ve never gotten more frustrated week after week with an inventory system in all of my years managing. It’s poorly optimized in a way where you need to restart the app frequently just for it to load to input your counts. We have business gigabyte internet and it still takes 15 seconds to load each item which when you have to do a $60000 inventory, it adds an hour or two just in waiting for it to load/ populate. Please for the love of everything take a deep dive into how inventory populates and optimize it devs. Other than that, the rest of the app is great for everything else, just not the most important aspect. ### 2/5 — Can’t even request off *2026-06-08, version 11.6.0* Whenever I go to make changes a request off or availability change it give be an an internal server error been this way for a month! ### 3/5 — Mediocre app at best *2026-06-06, version 11.6.0* Bare bones app with lots of bugs. Often fails to load my schedule, sometimes shows the same date (for example 6/4) 7 times in a row when viewing the week. I often have to refresh the schedule for it to show correctly or force close and reopen to get it to work properly. ### 3/5 — Offering shifts *2026-06-01, version 11.6.0* It would be nice to be able to pick a specific person when offering a shift ### 4/5 — Good but has problems *2026-05-27, version 11.6.0* When it works it’s good, but for some reason it’s not working. I can’t see my schedule, make requests, I’d schedule changes. Can you please help me out? ### 2/5 — Log notes *2026-05-01, version 11.5.1* Update the log notes so I can actually see what I’m typing. The messaging app should be available on the desktop version as well. ### 2/5 — Calendar *2026-03-17, version 11.4.3* Y’all had an app overhaul but still didn’t include a calendar sync? That’s ridiculous…. Another update with no calendar sync… are you people serious? This is a base feature in scheduling apps… get it together! ### 3/5 — No calendar sync *2026-03-14, version 11.4.2* Let me sync my calendar rather than opening this app every time. ### 2/5 — Good sales, poor onboard *2026-03-13, version 11.4.2* Disappointed service after Purchasing ### 3/5 — The bare minimum *2026-03-08, version 11.4.1* No iOS widget or calendar sync. Inconvenient for checking my schedule. ## Most critical reviews (10 lowest-rated) ### 1/5 — Bad app *2026-07-24, version 11.7.1* Missed shifts and is super confusing to use the whole layout just doesn’t make sense ### 1/5 — Hour accuracy *2026-06-30, version 11.6.0* Not accurate times, troubles logging in ### 1/5 — Worst app *2026-05-13, version 11.6.0* Terrible. Terrible. Terrible. So disappointed my company switched to this app. Scheduling is way more complicated than it needs to be. 7shift and homebase were way more user friendly. This app is basically a glorified excel spreadsheet. Don’t even get me started the tip pool automation feature. Honestly I can’t think of one solid thing it does better than any program I’ve used previously. Ughhhhhhhhh. ### 1/5 — Horrible *2026-04-27, version 11.5.1* Worst scheduling app i’ve ever used ### 1/5 — New update sucks badly *2026-04-25, version 11.5.1* Whenever you came out with the new update, you completely ruined the app because now whenever you’re posting your Manager log notes there’s no way to do it efficiently from the mobile app. It does not allow you to see what you are typing the update completely ruined the app and I have no use for it at my restaurant anymore. I’m considering a new app to use. ### 1/5 — Updates should fix things, not make them worse… *2026-04-12, version 11.5.0* I’ve appreciated a lot of the updates y’all have made the past few months, but this most recent update has made manager/logbook notes completely unusable. Why change something that didn’t even need fixing in the first place? ### 1/5 — Account logout *2026-03-20, version 11.4.3* Account will randomly get logged out on the app and it is a pain to log back in. ### 1/5 — Sign in *2026-03-17, version 11.4.3* Okay, I’m just about done. I keep trying to contact you guys and I’ve even tried talking to Apple to try helping get signed into this stupid app. No matter what I do and no matter how hard I try when it comes to uninstalling and reinstalling the app, restarting my phone, making sure the app is deleted completely from my phone, reset my password, or even reset my network settings, NOTHING IS WORKING! I am so angry right now. I don’t know what else to do. My assistant manager and her boss are almost done trying to help me as well. I guess I’ll never know my schedule anymore thanks to you guys along with Apple. I really hate this so much. I don’t know what else to do. I need you guys to try resetting your servers or something, because every update this app gets just doesn’t help my situation whatsoever anymore. ### 1/5 — Sign in *2026-03-12* I keep trying to reset my password and every time I do that, it won’t let me sign it no matter what I do. I keep uninstalling and reinstalling the app to see if that works and it’s not. My managers are getting upset with me that I can’t sign in. I don’t know what else to do. This is getting ridiculous. I’m getting upset myself too. And I just saw that there was a new update today from yesterday. I tried everything I was supposed to again. Uninstall and reinstall the app, restart my phone, even reset my password multiple times and still nothing. This is so ridiculous. I can’t keep doing this. I have asked multiple times to have this fixed by you and nothing is working. I even talked to Apple and my service carrier, they couldn’t help me at all since I did everything I was supposed to do even my service carrier did what they could do and still nothing. And I know it’s not my phone. Because if I’m able to sign into other apps, then I should be able to sign in on Restaurant365. But I can’t. The app won’t let me. So I won’t ask again after this. Fix it. Thank you. ### 1/5 — Sign in *2026-03-01, version 11.4.1* I keep trying to reset my password and every time I do that, it won’t let me sign it no matter what I do. I keep uninstalling and reinstalling the app to see if that works and it’s not. My managers are getting upset with me that I can’t sign in. I don’t know what else to do. This is getting ridiculous. I’m getting upset myself too. ## Most praised reviews (10 highest-rated) ### 5/5 — Work is work, but make it fun and clear! *2026-06-19, version 11.6.0* I don’t really have a choice, but I’m glad the restaurant I work for uses this system. It’s easy to see what shifts are available, view my current shifts, and coordinate with my coworkers. As an employee I’d prefer all restaurants to use this system. ### 5/5 — Never had a struggle with this app *2026-06-18, version 11.6.0* Useful super helpful information and informative with work and co workers ### 5/5 — R365 *2026-06-16, version 11.6.0* R365 is very user friendly and keep me up to date with my business! ### 5/5 — Love It *2026-05-22, version 11.6.0* Great way to communicate with your manager team ### 5/5 — App *2026-05-12, version 11.6.0* Works well ### 5/5 — totally radical *2026-05-08, version 11.5.1* totally radical ### 5/5 — App *2026-04-23, version 11.5.1* Perfect app easy to use and manage schedule and who working when there working and my requests and time off is super easy to do with the app and I can see when it’s approved and the messaging allows me to talk to coworkers about shifts without having peoples numbers or in an emergency super convenient and easy app to use ### 5/5 — Burger King *2026-04-10, version 11.5.0* I love the employees environment. The people the app is simple and direct ### 5/5 — My appreciation to my coworkers who I call my Family *2026-04-09, version 11.4.3* I have never worked with a more positive, honest, upbeat, caring group of people in my life and I am blessed to know each one of you. I love you all, David Des Reis ### 5/5 — Not bad *2026-02-28, version 11.4.1* It’s a great app but I wish it would give us notifications when a manger decides to changed the schedule and make you look crazy --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*