# Restore: Guest Issue Tracking — Built for CFA restaurant teams > Restaurant guest issue tracking and resolution management tool. (iPhone/iPad app by Swipestorm LLC.) - Source: https://appshunter.io/ios/app/restore-guest-issue-tracking/id1607919530 (this page in markdown: same URL + `.md`) - Developer: [Swipestorm LLC](https://appshunter.io/developer/1407578452) - Category: Business, Utilities - Price: Free with in-app purchases - Rating: 5.00/5 from 9 App Store ratings · 4 written reviews indexed - Age rating: 4+ - Requires: iOS 15.0 · 44 MB - Languages: American English - Released: 2022-02-26 - Data updated: 2026-07-09 - Monetization: free with in-app purchases - User reviews in markdown: https://appshunter.io/ios/app/restore-guest-issue-tracking/id1607919530/reviews.md ## What is Restore? Restore is the fast, measurable way for Chick-fil-A® Operators and their teams to document, resolve, and learn from guest issues. Designed specifically for the Chick-fil-A® Restaurant guest recovery process, Restore replaces the chaos of binders, spreadsheets, and group chats with one organized, easy-to-use system. When a guest contacts the restaurant, your team can quickly capture what happened and what needs to happen next. From there, the right person can take action. This may include sending a Chick-fil-A One® reward through Spotlight or promo-freeing an item for the guest on their next visit. Restore also becomes smarter with every use. It surfaces when, where, what, and why issues occur, helping your team focus on the biggest opportunities to improve order accuracy. It also shows which resolutions bring guests back, empowering your team to strengthen offers and successfully recover more guests. To learn more, visit restoreapp.com or connect with us @getrestoreapp. For help and support, visit help.swipestorm.com. By downloading, you agree to our Terms of Service at restoreapp.com/terms and Privacy Policy at restoreapp.com/privacy. This app is not operated by CFA Properties, Inc. Chick-fil-A® and Chick-fil-A One® are registered trademarks of CFA Properties, Inc. Restore is an independent service provider and is not affiliated with, endorsed by, or officially connected to Chick-fil-A, Inc. All products and services offered by Restore are created exclusively for use by Chick-fil-A® Operators and their teams. ## Key features - Guest issue documentation - Resolution tracking - Guest recovery process - Order accuracy insights - Reward fulfillment - Performance analytics ## Pricing and in-app purchases Base price: Free. **Subscriptions** | Subscription | Price | Period | | --- | --- | --- | | Founders' Membership | $9.99 | per month | | Issue & Resolution Tracking | $49.99 | per month | | Issues & Waste Tracking Bundle | $79.99 | per month | | Food Waste Tracking | $49.99 | per month | | Issues & Waste Tracking Bundle | $879.99 | per year | | Food Waste Tracking | $549.99 | per year | | Issue & Resolution Tracking | $549.99 | per year | ## Recent user reviews (4 of 4) All indexed reviews: https://appshunter.io/ios/app/restore-guest-issue-tracking/id1607919530/reviews.md ### 5/5 — Game changer *2024-04-22* Restore made our customer complaint system so much more efficient. Our store was using a binder that we hand wrote all customer complaints in alphabetical order. Far too often, customers information was lost because pages were torn, or employees wrote info in the wrong spot. Now, we have Restore and just search the name and boom, done. It’s helped prevent lot of guests from getting frustrated with us from not being able to find their information, and saved our team a ton of time. ### 5/5 — 5 out of 5 stars!!! *2022-08-07* I used to spend hours every day dealing with our store's customer complaints. It was time-consuming and often frustrating work. But then I discovered the Restore app, and everything changed. With Restore, managing customer complaints is quick and easy. I no longer have to waste my time dealing with angry guests. Instead, I can spend that time on more important things, like running our store. Thank you for making such an amazing app! It has truly made my life easier. ### 5/5 — Best complaint tracking system ever! *2022-08-02, version 2.1.0* If you're running a restaurant, then you need Restore. This app is essential for digitally tracking customer complaints and ensuring that our team can address them quickly and effectively. I've never seen such an effective and user-friendly complaint tracking system before; it's a significant improvement over our binder. If you're looking for a way to improve your customer satisfaction scores, then this app is a must-have! ### 5/5 — A Must! *2022-03-01* Fantastic app for any restaurant operations. Simple to navigate, no longer have to shovel through pages to find your recovery. **Developer response:** Thanks for your review SidYip! We're so glad to hear you've had a good experience with our app. If there's anything we can do to make the app even more helpful or easy-to-use, please let us know. We're always looking for ways to improve based on customer feedback! ## Frequently asked questions about Restore ### What is Restore used for? Restore is designed for Chick-fil-A® restaurant teams to document, resolve, and learn from guest issues. It helps manage the guest recovery process, track resolutions, and improve order accuracy. ### How does Restore help improve order accuracy? By tracking when, where, what, and why issues occur, Restore provides insights that help teams focus on the biggest opportunities to improve order accuracy and guest satisfaction. ### Can Restore be used for Chick-fil-A® rewards? Yes, Restore allows teams to send Chick-fil-A One® rewards through Spotlight or offer promo-free items as part of the guest recovery process. ### What are the subscription options for Restore? Restore offers several subscription plans, including a Founders' Membership at $9.99/month with a free trial, and various tracking bundles for issues, resolutions, and food waste starting at $49.99/month. ### Is Restore available on all devices? Restore is supported on iPhone, iPad, and iPod devices, making it accessible for teams on the go. ### How often is Restore updated? The latest version of Restore is 4.1.1, and it was last updated on March 4, 2026, indicating regular updates to improve functionality and address user needs. ### What is the user rating for Restore? Restore has an excellent user rating of 5.0 stars based on 9 ratings, suggesting high user satisfaction with its features and performance. ### Does Restore have ads? No, Restore does not contain advertisements. Its monetization is based on in-app purchases and subscription plans. ## Version history (last 5 releases) ### 4.1.1 — 2026-03-04 NEW ■ Natural Language Import The Import screen has been completely revamped. You can now create issues and resolutions using natural language, in addition to uploading a photo or screenshot of a CARES report. ■ Attachments You can now add attachments to guest issues, including photos of receipts or other supporting documentation. FIXED ■ Issue Creation Fixes Resolved minor bugs with required fields that were preventing some issues from being created. ### 4.1.0 — 2026-02-09 NEW ■ Resolutions by Item Chart Added a new pie chart that shows how resolutions are distributed across items for better visibility. IMPROVED ■ Action Required Issues Issues marked as Action Required no longer expire, so nothing slips through the cracks. ■ Issue Creation UI Made small UI improvements to make creating issues quicker and clearer. ■ Simpler Analytics Removed the Return Likelihood tracking category to keep analytics focused and easier to understand. FIXED ■ Analytics Time Frame Fixes Resolved minor inconsistencies in analytics time frames for more accurate reporting. ■ Minor Bug Fixes Fixed a few small bugs to improve stability and reliability. ### 4.0.14 — 2025-12-04 ■ General Improvements Made small updates to keep the app running smoothly. ### 4.0.13 — 2025-12-02 ■ General Improvements Made small updates to keep the app running smoothly. ### 4.0.12 — 2025-11-27 NEW ■ Biggest Opportunities Insight Added a new actionable insight that highlights your restaurant's biggest opportunity and shows how many guest issues can be reduced in that area. IMPROVED ■ Better Item Sorting Items are now ordered by popularity instead of alphabetically. The items you look for most appear first, so you no longer have to scroll past breakfast or catering to find entrees. ■ Better Analytics Experience We removed less useful charts and improved the language across actionable insights for a clearer, more focused analytics view. ■ Easier Navigation Tapping the Guest Issues tab now acts like a back button when viewing an issue's details, making navigation faster and more natural. ## Apps similar to Restore | App | Rating | Price | Category | | --- | --- | --- | --- | | [Restaurateur](https://appshunter.io/ios/app/restaurateur/id577196093) | 5.0 (1) | Free | Business | | [Rosnet](https://appshunter.io/ios/app/rosnet/id1451113048) | 3.7 (3) | Free | Business | | [Incigen](https://appshunter.io/ios/app/incigen/id6738759050) | 5.0 (2) | Free | Business | | [OfferBite: Restaurant Assist](https://appshunter.io/ios/app/offerbite-restaurant-assist/id6477331699) | 5.0 (11) | Free | Business | | [Shift4 InCharge](https://appshunter.io/ios/app/shift4-incharge/id1578398090) | 3.0 (86) | Free | Business | | [MyQSRSoft](https://appshunter.io/ios/app/myqsrsoft/id1511225418) | 3.7 (107) | Free | Business | ## More apps by Swipestorm LLC - [Rotations: Shift Buddy System](https://appshunter.io/ios/app/rotations-shift-buddy-system/id1616212306) All apps by Swipestorm LLC: https://appshunter.io/developer/1407578452 ## Related topics [issue tracking](https://appshunter.io/ios/topics/issue-tracking) · [restore](https://appshunter.io/ios/topics/restore) · [issues](https://appshunter.io/ios/topics/issues) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-09.*