# Retail Therapy — user reviews

> 27 indexed App Store user reviews of Retail Therapy by Irvine Company, rated 4.84/5 from 2,205 ratings.

- Source: https://appshunter.io/ios/app/retail-therapy/id1263767199/reviews
- App overview in markdown: https://appshunter.io/ios/app/retail-therapy/id1263767199.md
- Rating breakdown: 5★ 1,973 · 4★ 167 · 3★ 38 · 2★ 4 · 1★ 24

## What do users think of Retail Therapy?

Overall sentiment: negative

**Pros**

- 💰 Great discounts
- 🍽️ Nice option for Irvine Company locations
- 👍 Easy to use
- 🛒 Helpful for trying new places
- 💸 Short cut to savings

**Cons**

- 🐛 Crashes frequently
- 🔄 Constant update loop
- 🔒 Login issues
- 💥 Stopped working
- 🕰️ Redeeming coupons is problematic

**Commonly reported bugs**

- Login codes not working
- App freezing and not loading
- Incompatibility with newer devices

**Most requested features**

- Improved coupon redemption process
- Better communication on app issues

## Newest reviews (7 of 27)

### 4/5 — Great app and stores

*2019-05-26, version 2.5.2*

Super

### 2/5 — Great discounts poor redeeming

*2018-10-23, version 2.3*

Redeeming makes the coupon disappear before you can even show it.

### 5/5 — Great app - Save $

*2018-08-29, version 2.3*

Great app for saving $. Easy to use and offers a variety of amazing deals.

### 1/5 — Doesn't load

*2017-09-18, version 1.0.1*

App doesn't load... just freezes at startup. 
Would love to take advantage of it but can't.

### 1/5 — Freeze. All. The. Time.

*2017-09-07, version 1.0.1*

Can not even get this app to open. I have removed it and tried downloading it again. Still no luck.

### 1/5 — Does not load or work properly

*2017-08-29, version 1.0.1*

**Same problem- Not sure why, but even reinstalled it with no luck.

### 5/5 — Elegant, Fast, and Perfect on the Go

*2017-08-26, version 1.0.1*

I get excited every year for new deals @ The Marketplace, and this app has finally made it easy to find and grab deals on the go for Irvine Company properties

## Most critical reviews (10 lowest-rated)

### 1/5 — Log in is broken

*2025-11-16, version 4.6.2*

Can’t log in because the codes that get sent to your email straight up don’t work lol.

### 1/5 — Keeps saying update required!!!

*2024-06-19, version 4.2.10*

I updated. Deleted. Was this not tested!

### 1/5 — It stopped working

*2024-06-19, version 4.2.10*

It stopped working and says update required. There is no update

### 1/5 — Constant loop requesting update

*2024-06-19, version 4.2.10*

App will not load as it requires an update. But the App Store only lets me open the current version.

### 1/5 — Crashing every time I try to use

*2022-03-18, version 3.4.1*

Crashes every time I try to use it

### 1/5 — Crashes

*2021-12-11, version 3.2.0*

Crashes every time. (I have a new phone with strong connection too).

### 1/5 — New app doesn’t work right

*2019-03-23, version 2.5.1*

I clicked on Bruegger’s bagel premium coupon but the coupon never came up. Store would give me discount. I complained via the app but never heard back.

### 1/5 — Anything healthy

*2018-12-17, version 2.4.2*

Anything special at all?

### 1/5 — App Won’t Load - Please Fix

*2018-10-23, version 2.3*

Won’t load after opening, just stays stuck on loading screen with blueberries...

### 1/5 — Broken App

*2017-09-22, version 1.0.1*

Freezes and never opens

## Most praised reviews (10 highest-rated)

### 5/5 — Great Offers

*2026-03-23, version 4.7.0*

Lots of great offers, saving a little extra while already shopping.  Love the free appetizer at CPK, Irvine Spectrum Center

### 5/5 — Nice option

*2025-07-25, version 4.4.0*

The discounts have me going to Irvine Company locations!

### 5/5 — Who built this thing?

*2024-06-20, version 4.2.11*

Because I love it

### 5/5 — Life saver

*2019-11-25, version 2.5.14*

Downloadit

### 5/5 — Great app

*2019-07-27, version 2.5.2*

Lots of great offers we live in Irvine but use the app on other locations too there is always a good place to eat and you get good deals using this app

### 5/5 — short cut to savings

*2019-05-07, version 2.5.2*

Been helpful having it handy. Wonderful way to save money.

### 5/5 — Great food and service!

*2018-11-29, version 2.4.2*

Great food & service!

### 5/5 — Best coffee in town

*2018-11-23, version 2.4.2*

Great customer service nice girls

### 5/5 — Best app ever

*2018-11-15, version 2.4.2*

I save so much money each month using this app!!

### 5/5 — great for trying new places

*2018-09-29, version 2.3*

Easy to use

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*