# RetailCRM Mobile — Solution for eCom and retail

> Mobile CRM for e-commerce and retail to manage customers, orders, and business analytics. (iPhone/iPad app by Simla.com.)

- Source: https://appshunter.io/ios/app/retailcrm-mobile/id1450242919 (this page in markdown: same URL + `.md`)
- Developer: [Simla.com](https://appshunter.io/developer/1610759946)
- Category: Business, Productivity
- Price: Free
- Rating: 5.00/5 from 5 App Store ratings · 1 written reviews indexed
- Age rating: 4+
- Requires: iOS 15.0 · 127 MB
- Languages: American English, Russian, European Spanish
- Released: 2019-06-20
- Data updated: 2026-08-02
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/retailcrm-mobile/id1450242919/reviews.md

## What is RetailCRM Mobile?

Keep all information about customers and orders in your pocket with Retail CRM Mobile. The app will allow you to keep in touch and serve your customers quickly wherever you are.

With RetailCRM Mobile you will be able to:
• Communicate with customers from different social networks using only one app. Filter dialogs by channels, managers, tags, and also work with prepared filter templates
• Manage current and new orders. View, enter, and change the data you need
• Keep the customer base at your fingertips. Create, edit customers and view detailed information
• Track business indicators and monitor employee performance using customizable analytics widgets
• Listen to recordings of calls made in the web version, tag them and work with transcripts
• Search and add products or services to orders using a barcode scanner.
• Control balances, view wholesale and retail prices.
• Create tasks and assign them to user groups or a specific manager, comment and tag tasks
• Build optimal delivery routes for couriers and accept payment using a QR code
• View and receive only those push notifications that you need, and also create notifications for a group of users in the notification center
• View immediately the number and amount of orders for the selected status, manager and store for a certain period via widgets on the home screen
• Manage the user's global status: "Free", "Busy", "At lunch" and "Taking a break".
• Communicate with technical support. Keep correspondence and view the history of requests directly in the app

Install RetailCRM Mobile and control the operation of the entire store.

## Key features

- Cross-platform social network communication
- Order and customer base management
- Business analytics and employee performance tracking
- Call recording and transcription
- Barcode scanner for product search
- Task creation and assignment
- Delivery route optimization

## Recent user reviews (1 of 1)

All indexed reviews: https://appshunter.io/ios/app/retailcrm-mobile/id1450242919/reviews.md

### 5/5 — Нужно развивать

*2019-11-12*

Очень не хватает отправки заказа в службу доставки, работы с чатами, просмотра и отправки почты в заказе и выставление счета через яндекс.кассу

**Developer response:** eeremeev, спасибо большое за Ваш отзыв. Отправку в службу доставки мы не планировали делать, так как там много подводных камней. Работа с чатами и Я.кассой уже находится на проработке в отделе аналитики. А отправка почты уже реализована и вы можете ей пользоваться, она реализована в карточке клиента.

## Frequently asked questions about RetailCRM Mobile

### What can RetailCRM Mobile do for my business?

RetailCRM Mobile allows you to manage customer interactions, orders, and business analytics from your mobile device. You can communicate with customers across social networks, track orders and customer data, monitor employee performance, and optimize delivery routes.

### Is RetailCRM Mobile free to use?

Yes, RetailCRM Mobile is available for free. There are no in-app purchases or advertisements mentioned in the provided data.

### What devices is RetailCRM Mobile compatible with?

RetailCRM Mobile is supported on iPhone and iPod devices. The latest version is 5.7.5, and it was last updated on May 18, 2026.

### How does RetailCRM Mobile help with customer communication?

You can communicate with customers from various social networks within a single app. Dialogs can be filtered by channels, managers, and tags, and you can also work with pre-set filter templates.

### Can I manage orders and customer information with RetailCRM Mobile?

Yes, you can manage current and new orders, including viewing, entering, and changing data. You can also create, edit, and view detailed information for your customer base.

### Does RetailCRM Mobile offer any analytics features?

RetailCRM Mobile provides customizable analytics widgets to track business indicators and monitor employee performance. You can also view the number and amount of orders for selected statuses, managers, and stores over a specific period.

### How often is RetailCRM Mobile updated?

The application was last updated on May 18, 2026, indicating active development and support. The current version is 5.7.5.

### What is the age rating for RetailCRM Mobile?

RetailCRM Mobile has an age rating of 4+, making it suitable for a wide range of users.

## Version history (last 5 releases)

### 5.8.4 — 2026-07-29

We have fixed the bugs and improved some little things

### 5.8.3 — 2026-07-14

We have fixed the bugs to make the application better and faster

### 5.8.2 — 2026-07-09

We have found the bugs and got rid of them

### 5.8.1 — 2026-06-30

Bugs have been fixed because we love our customers :)

### 5.8.0 — 2026-06-24

Welcome summer with major improvements:
Registration of new clients in the Loyalty Program via phone number or loyalty card
Deduction and accrual of bonuses for order or client participation
Creation and editing of quick replies in Chat
New analytical widget for the average number of items per order

Additionally:
Adding comments to the order status without changing the status itself
Displaying the total order amount in different currencies

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## More apps by Simla.com

- [Simla Mobile](https://appshunter.io/ios/app/simla-mobile/id1610759704)

All apps by Simla.com: https://appshunter.io/developer/1610759946

## Related topics

[cdk modern retail crm](https://appshunter.io/ios/topics/cdk-modern-retail-crm)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-02.*