# Retouch - AI Face Editor — user reviews > 130 indexed App Store user reviews of Retouch by SCALEUP YAZILIM HIZMETLERI, rated 4.70/5 from 3,085 ratings. - Source: https://appshunter.io/ios/app/retouch-ai-face-editor/id1637817985/reviews - App overview in markdown: https://appshunter.io/ios/app/retouch-ai-face-editor/id1637817985.md - Rating breakdown: 5★ 2,618 · 4★ 204 · 3★ 108 · 2★ 34 · 1★ 121 ## What do users think of Retouch? Overall sentiment: neutral **Pros** - 👍 User-friendly interface - 🚀 Smooth performance - 💡 Useful editing tools - 🎨 Nice filters and effects - ✨ Impressive photo quality **Cons** - 🐛 Crashes and stability issues - 💰 Paid features not worth the cost - ⚠️ Unreliable customer support - 🔒 Concerns about privacy and data usage **Commonly reported bugs** - App crashes when opening certain photos - Paid features not working as expected - Syncing issues between devices **Most requested features** - More free editing options - Batch processing and bulk editing - Advanced AI-powered enhancements - Integration with social media platforms ## Newest reviews (13 of 130) ### 4/5 — Skkks *2026-03-27, version 2.0.10* Skksks Siisjeks ### 2/5 — Not as good as face app *2025-07-18, version 2.0.10* I wanted to give it a try but it was too much work to edit photos ### 1/5 — Scam *2025-07-07, version 2.0.10* I downloaded this with a free trial. I cancelled the trial within a few minutes. Somehowwwwww??? It signed me up for the yearly subscription and they’re denying my refund. I don’t even have the app on my phone. Scam. Scam. Scam. ### 1/5 — waste of money *2025-07-05, version 2.0.10* i selected the free trail to see how it works but they still charged me and it wasn’t even for the right plan i choice ### 1/5 — Scam!!! *2025-05-22, version 2.0.10* Was told I was getting a free trial but was immediately charged. Also, the app itself is awful, when you make any adjustments the image is immediately blurred. Avoid!!!! ### 1/5 — Worst app ever *2025-05-19, version 2.0.10* Got the free trial, yet it didn’t work and they tried to charge me £29.99 for it. I’m unable to contact the customer service as well. How horrible. The card payment got declined, but why offer free tried and then scam customers. ### 1/5 — Achtung, Abzocker *2025-05-03* Alte Technik, viel zu teuer!!!! ### 1/5 — They took my money *2025-04-23, version 2.0.10* No one download this ### 1/5 — Was charged the yearly price for a free trial *2025-04-15, version 2.0.10* I cancelled my free one week trial the same day that I downloaded the app and it charged me the yearly price anyway. Do not download this app, it’s a scam ### 1/5 — App doesn’t work *2025-02-16, version 2.0.10* I subscribed to the free subscription then the app crashed and now won’t let me on after several attempts. Possible scam ### 2/5 — Glitchy *2025-01-22, version 2.0.10* Keeps force closing before I am able to save, will go back to airbrush as this app is useless. ### 1/5 — No *2024-12-31, version 2.0.10* Cannot contact anyone. Email is not valid and they aren’t active on ig ### 1/5 — Forced me to pay even tho it advertises a two day free trial *2024-11-19, version 2.0.10* GIVE ME MY MONEY BACK WHAT THE HECK IT CHARGED ME FOR THE FREE TRIAL ## Most critical reviews (10 lowest-rated) ### 1/5 — Horrible app! Don’t bother downloading. *2026-04-03, version 2.0.10* This app does not work well. Customer service email bounces when trying to seek help. ### 1/5 — JVAIS PORTER PLAINTE *2026-03-03* je veux un remboursement. vous m’avez prélever mon argent sans mon autorisation ! jvais porter plainte ! ### 1/5 — Charged wrongly *2025-12-05, version 2.0.10* I was charged for the app when I didn’t select a plan. The support email doesn’t work either, I don’t know why I have been charged ### 1/5 — Customer service is not good *2025-12-02, version 2.0.10* I did the free trial and forgot to cancel before it renewed, as a courtesy i asked for a refund, i didn’t get a reply back. I dmed through instagram as well as emailing and they don’t answer. I would like a refund. ### 1/5 — Got charged when accepted free trial *2025-11-20, version 2.0.10* I got charged when pressing accept free trial . 29.99£ no way to contact it seems ### 1/5 — Ztigditstidtiskt *2025-10-31* Ça coûte trop cher,il faudrait baisser les prix. ### 1/5 — False Advertising and Fraudulent Billing - AVOID! *2025-10-03* I downloaded this app specifically for body editing features, especially for hair retouching, as advertised in the marketing. The app does NOT provide this functionality; it is simply a basic photo filter app—no different from free tools I already own. This is fraudulent advertising. I was charged immediately and denied a refund only 30 minutes after realizing the app does not deliver the promised service. Do not waste your money on this deceptive app. ### 1/5 — Not so free trial *2025-09-19, version 2.0.10* Signed up for a free trial, they charged me for a year. I tried reaching out to customer service and the email bounced back. No phone number to call. The app freezes and closes every time you try to make an edit. ### 1/5 — Scam *2025-07-30* I downloaded this app and tried the free trial. I tried to cancel my free trial within the hour and somehow it automatically switched over to the year free trial forcing me to pay $30. There’s no way to get in touch with anyone and there’s no way to get a refund and I don’t want this app. ### 1/5 — Wow! *2025-07-20, version 2.0.10* So, I can’t reach their support. I’m having issues and they made it unavailable. :) ## Most praised reviews (10 highest-rated) ### 5/5 — Muy bueno *2026-02-24, version 2.0.10* Excelente ### 5/5 — Favorite new app *2026-02-23, version 2.0.10* AWSOME ### 5/5 — Big back with potato chip *2026-01-19, version 2.0.10* Crusty toe ### 5/5 — I’m proud for work *2025-10-09, version 2.0.10* Excellent ### 5/5 — Thanks 😊 for sharing this great 👍 *2025-08-02* Great app! I’m really enjoying this. I have always loved 🥰 messing around with pics making people look so beautiful and different. 😂 thanks Developer for sharing this great app❤️😫💕🏆🌹😇👍. ### 5/5 — Love it *2025-06-17, version 2.0.10* Love and free ### 5/5 — Nice app *2024-11-30, version 2.0.10* Work pretty well ### 5/5 — Top app *2024-11-08, version 2.0.10* Definitely one of the more subtle and better retouch apps. Allows you a lot of control to make changes and there’s lots of good options too. ### 5/5 — 1000/10 *2024-11-03, version 2.0.10* The was amazing the filter the others things perfect I love it so much. ### 5/5 — I like it. *2024-09-11, version 2.0.9* It does the job. Very user friendly --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-01.*