# Retouch: Erase Objects Remover — user reviews > 155 indexed App Store user reviews of Retouch by Maple Labs Co., Ltd, rated 4.40/5 from 8,122 ratings. - Source: https://appshunter.io/ios/app/retouch-erase-objects-remover/id1515419560/reviews - App overview in markdown: https://appshunter.io/ios/app/retouch-erase-objects-remover/id1515419560.md - Rating breakdown: 5★ 6,366 · 4★ 495 · 3★ 234 · 2★ 180 · 1★ 847 ## What do users think of Retouch? Overall sentiment: negative **Pros** - ⭐ Awesome app - 👍 Good app - 🤩 Keeps getting better **Cons** - 🐛 Buggy and crashes - 🔧 Difficult to use - 💸 Expensive/Costs money - 🚫 Doesn't work as advertised - 🚫 Removal tools don't work properly - 🤔 Confusing/Not user-friendly **Commonly reported bugs** - Freezes/Crashes - Removal tools don't work - Subscription issues/Unable to cancel **Most requested features** - Need tutorial/instructions - Allow manual object selection - Improve background removal quality - Add language options ## Newest reviews (16 of 155) ### 2/5 — Тормозит *2025-01-09* Очень классное приложение 🎧🥰но тормозит **Developer response:** Happy to hear that you find the app good :) Please let us know the reason behind this low rating at support@maplelabs.co. We'd be happy to improve our app based on your suggestions. Thanks! ### 2/5 — Needs update *2024-11-26, version 8.0.2* I’ve been using this app for the last couple years and I enjoyed it but lately I haven't been able to any editing on my photos it been freezing up ### 1/5 — Terrible! *2024-06-30, version 8.0.1* I paid premium and erasing objects only makes a smudge instead of whats advertised!!! I can't get any help. Need a refund if nobody can help me. ### 3/5 — Features don’t work *2024-06-23, version 8.0.1* The app does not work without internet. The various features it claims like removing objects don’t work. There are no options to select unwanted objects in the picture. The auto option does not give manual control. There is no help also on how to use different options. ### 4/5 — Poor Support *2024-06-20, version 8.0.1* It's not very easy to use.. No tutorials and I can not use it essily Do not purchase this app because it is very difficult to use and there are no instructions or tutorials on how to use the product. I find it most difficult to use on any picture that I have.taken. ### 1/5 — Worthless *2024-06-12, version 8.0.1* Degrades your photo every time you do something ### 1/5 — Doesn’t work *2024-06-08, version 7.9* Do not use ### 1/5 — Terrible *2024-05-29, version 7.9* Does not work ### 1/5 — ITS A SCAM!!! *2024-05-26, version 7.9* All whats shown on the video its NOT TRUE!!! its not as simple, there’s no tutorial, the app gets stuck, it just DOESN’T WORK. I just got $5 dollars stolen from me. ### 1/5 — Waste of money *2024-05-21, version 7.8* I tried it to remove phone lines and it was horrible at doing so and it cost me $5.99 just to find out it was worthless. They should have a money back or free trial period. ### 1/5 — Fooled! It doesn't work as well as Meitu and still has the nerve to sell it for so much! *2024-05-12, version 7.7* Fooled! It doesn't work as well as Meitu and still has the nerve to sell it for so much! ### 1/5 — Very poor *2024-05-06, version 7.7* Removal is messy and blurry. Do not recommend! ### 1/5 — Works terribly, waste of money *2024-05-05, version 7.7* End results are very grainy, don’t spend money on this ### 1/5 — No free trial and not good results after trying to edit a single photo *2024-04-26, version 7.7* Yikes too hard to use and poor results after using other similar tools. Had to pay without trying and had to risk it but now I am out the money for trying edit a single photo. ### 1/5 — Do not download the app! *2024-04-24, version 7.7* This app false advertisement, they said it can remove objects that’s the reason why I purchased it. However it doesn’t remove any objects. I emailed them asking for a refund twice but they never got back to me. I event left my email address to them. DO NOT BE FOOLED by their advertisement! ### 1/5 — Waste of money *2024-04-23, version 7.7* All I wanted to do was remove someone from the photo. All it did was distort the part where the person was. ## Most critical reviews (10 lowest-rated) ### 1/5 — Mesmo com o premium não faz o que se propõem e borra a foto *2025-07-31* Mesmo com o premium não faz o que se propõem e borra a foto **Developer response:** Dear user, we're very sorry to hear that you're experiencing issues with the app's functionality, even with the premium version. We want to ensure you have a great experience. Please reach out to our support team at support@mapplelabs.co, and we will assist you in resolving this matter. ### 1/5 — Fahre Bewertung *2025-07-06* Die App macht nicht, was sie soll, obwohl sie Al-unterstützt sein soll. Egal, was ich mache, die App ist wirklich schlecht, nutzlos und eine Geldverschwendung. **Developer response:** Dear User, we’re genuinely sorry to hear that you're not satisfied with the app's performance. Our goal is to provide a valuable experience, and your feedback is crucial. Please reach out to us at support@mapplelabs.co so we can assist you further. ### 1/5 — DOES NOT WORK *2025-06-02, version 8.0.2* I tried this app for like a video and when I tried it or showed me the subscription so I ignored it but then I got an ad so I skipped it but then I got stuck on the app logo like it was just frozen. DO NOT DOWNLOAD IT IS A WASTE OF TUME ### 1/5 — It’s like a primitive *2025-05-05* Worthless **Developer response:** Dear User, we're sorry to hear that you feel this way about our app. Your feedback is important to us. We continuously strive to improve our functionalities and overall performance. Please reach out to us at support@mapplelabs.co so we can assist you further. ### 1/5 — Not Happy *2025-02-13, version 8.0.2* I do not like this I simply tried to erase a person partially in the picture who was touching and it wouldn’t erase. Should have been simple. This is no different than the free features with your photos. ### 1/5 — It’s bad *2025-02-12, version 8.0.2* I installed this app and yeah, all the tools are just only where you use it for one time and after using it for one time cost premium to use it unlimitedly. ### 1/5 — Не работает *2024-12-14* Не удаляет предметы с фото, затирает их пикселями, грязным пятном. Зависает. Не работает кнопка до/после. **Developer response:** We apologize for this experience. We would need to speak with you to better understand the problem you encountered. Please contact us at support@maplelabs.co so we can help resolve this issue. Thank you. ### 1/5 — 0/5⭐️ *2024-11-26* La suppression d’objets ou de personnes ne fonctionne pas. ### 1/5 — Waste of Money *2024-10-18, version 8.0.2* Every picture I try to edit with this program you can see that there was something there. It does not edit/ remove people or objects like they say it will. I just wasted my money on this program. ### 1/5 — 화질구려짐 *2024-09-30, version 8.0.2* 지우고나몀 사진화질 구려짐 ## Most praised reviews (10 highest-rated) ### 5/5 — 5 stars *2026-06-23, version 8.0.2* 5 ### 5/5 — 🩷 *2025-06-29* Очень хорошое приложение **Developer response:** Спасибо за ваш замечательный отзыв! Мы рады слышать, что приложение Retouch AI & Remove Objects вам очень нравится. Если у вас есть предложения или вам понадобится помощь в будущем, не стесняйтесь обращаться к нам по адресу support@mapplelabs.co. ### 5/5 — Hoangkim209 *2024-10-15, version 8.0.2* Very good App ### 5/5 — This app is awesome!!!!! *2024-06-29, version 8.0.1* This app is AWSOMEEEE unlike other apps this app does not leave your pictures blurry after a removal and it’s so useful for even people up close would recommend 5 stars out of five ⭐️⭐️⭐️⭐️⭐️🤩🤩🤩🤩🤩🤩 ### 5/5 — Keeps getting better *2024-02-13, version 7.3* I used to beta for it and it’s always been a little buggy, but never anything bothers him. But it keeps getting better and better and the developer is very responsive to users. Just wish she offered longtime users beta users Discount 😊 ### 5/5 — Call the number *2023-08-06* I’m going back in to ### 5/5 — 👍🏻 *2023-07-27* Good ### 5/5 — Terrible *2023-07-16* This app is terrible. I’m really want a refund cancel my service. **Developer response:** Could you please be a little more specific about what is not working? Please contact us at support@maplelabs.co. ### 5/5 — Don’t download the app *2023-01-15* I did download the app and subscribe because they would give 3 days free trial but they charge me right away so I did delete the app right away and try to get refund but they didn’t let me. And I would like to get my money back and I also contacted the app to get refund but they didn’t let me please don’t use the app ### 5/5 — Blog *2022-12-30, version 4.1* Nice --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-08.*