# Return and Earn — user reviews > 84 indexed App Store user reviews of Return and Earn by Tomra Systems ASA, rated 4.81/5 from 17,577 ratings. - Source: https://appshunter.io/ios/app/return-and-earn/id1574701034/reviews - App overview in markdown: https://appshunter.io/ios/app/return-and-earn/id1574701034.md ## Newest reviews (16 of 84) ### 2/5 — Used to be OK. WHAT HAPPENED? *2026-07-13, version 3.3* Did the update to be advised my password “does not quite meet requirements” (it does, I checked it - 10 characters, usual upper, lower case letter, special character, numeral). HOWEVER unable to edit the password. These guys are kidding. Are they school work experience coders? ### 4/5 — Easy local *2026-06-22, version 3.3* Great to have the easy way to ### 5/5 — Super friendly and helpful *2026-06-22, version 3.3* Excellent service really lovely staff ### 5/5 — Recycling made quick and easy *2026-06-09, version 3.3* The app makes everything quick and easy, very easy to navigate and work through all of the options, well done return and earn! ### 5/5 — Suitably impressed *2026-06-09, version 3.3* Looks good, easy to use, cool features and most importantly it works. ### 4/5 — Good bad and ugly *2026-06-09, version 3.3* Good - you can now use one unit for glass and plastics Bad - I found it very temperamental reject bottle several times before accepting them Ugly the smell and mess left behind by some user I will say I’m glad there is a bin but it’s overflowing maybe you need a recycle bin for plastic rejects and a red bin for general waste ### 5/5 — Love the charity option *2026-06-02, version 3.3* Glad it is easy to give to my favourite charity. Could there be a tap at each location to get a drink of water when it’s hot and wash hands - it’s a filthy job and smelly, horrible old liquid gets all over you. ### 5/5 — Great service *2026-06-01, version 3.3* Always a pleasure coming here. Drive through or they’ll grab your bags from the counter, never a queue, quick service and always a laugh. Thanks to Dylan, always polite and has helped me out with the app etc a few times. Really easy drop off here. ### 5/5 — fast n easy n really clean *2026-06-01, version 3.3* highly recommended A++ ### 5/5 — So easy to use *2026-05-22, version 3.3* Great system, simple and straightforward. ### 4/5 — Containers not acceptable *2026-05-10, version 3.3* The machine is so silly sometimes it makes so hard recognise the bottles Especially if the label is damaged or missing the label So hard also with cartons of bricks they don’t slide very well on the conveyor! Is any centre like in ACT where I can drop a bag and then someone can scan it? Thanks for your time and help! Stefano ### 5/5 — Simple and easy *2026-05-09, version 3.3* Great for teaching kids how to recycle and earn some extra money ### 5/5 — New depot *2026-05-01, version 3.3* Used the new depot today, for the first time used the feature where staff organise and complete the return. Great feature, staff very helpful and a great time saver. ### 2/5 — No longer accepts juice poppers *2026-04-18, version 3.3* Local machine no longer accepts juice poppers ### 5/5 — Amazing *2026-04-16, version 3.3* Wonderful to know that my recycling efforts are supported with the fantastic earn & return program 👏- unlike the the soft plastics fiasco collection at Supermarkets , plastics went nowhere, only to be dumped a d adddx to landfill 👎 ### 5/5 — Great *2026-04-10, version 3.3* The guys here are absolutely fantastic they are the best ## Most critical reviews (10 lowest-rated) ### 1/5 — Why does it take so long to receive funds into my account *2026-07-27, version 3.3* My feed back is to share my frustration regarding the payout process for the recycling service. It frequently takes days, sometimes even longer than two to three days, for the funds to appear in my Westpac account. Given that Westpac is one of the major banks, I expect transfers to be processed much faster. Could you please explain the reason for these delays? ### 1/5 — Ms Gabriel Adam *2026-07-07, version 3.3* Very bad quality machines always break down while recycling or stop working. Very unreliable machines. One star is too much rating ### 1/5 — Bad app *2026-06-04, version 3.3* I could find if the machine are full or not before I go there, no more, bad desige!!!! ### 1/5 — DELETE this useless app, can’t scan barcode *2026-05-23, version 3.3* The barcode reader can’t read the barcode in the app. Tried both landscape and portrait mode. Tried everything. Wouldn’t work. And then the app loves to log me out whenever I want to use it. Why don’t you just use the NFC reader instead of barcode? Useless app. Delete it. May as well dump all the bottles into the bin if you make it the app so useless. ### 1/5 — Pos software *2026-04-06, version 3.3* Doesn’t close screen when clicking on X, do better! ### 1/5 — App clunky cannot close the window *2026-03-22, version 3.3* have to turn off and on the app every time ### 1/5 — Not happy *2026-03-05, version 3.3* Machines are never working ### 1/5 — No information *2026-02-27, version 3.3* U can’t book your blue bin. Where do you book the pick up. ### 1/5 — Complaint *2026-02-24, version 3.3* I didn’t get my bank transfer? I did plastics with bar code and then moved to glass and it wouldn’t accept same. Barcode but wouldn’t accept so asked for voucher . Then when got home realised I didn’t get bank transfer for the more plastics ### 1/5 — Failed payment for return *2026-02-03, version 3.3* Says payment is instant to bank account and I still haven’t gotten the money for my return ## Most praised reviews (10 highest-rated) ### 5/5 — Reward s *2026-08-22, version 3.3* Thank you Goulburn R&E great service from the Finlay Road depot.The staff are very helpful. ### 5/5 — Great Idea *2026-08-17, version 3.3* Good that returns can be done anytime-rather waiting for a selected day & time as I had to do in QLD ### 5/5 — Miss *2026-08-15, version 3.3* Great app. Only wish I could add to Appel wallet ### 5/5 — Helping save the planet *2026-08-09, version 3.3* Once we understood how the reverse vending machine worked we were fully onboard with returning our containers. We are happy to be part of the solution. 😊 ### 5/5 — Great Facility *2026-08-07, version 3.3* I have been amazed by the fantastic facilities, friendly staff, and incredibly easy process. Thank you, NSW! ### 5/5 — Rousehill depo *2026-07-13, version 3.3* Really good drop off super easy ### 5/5 — Convenient and easy *2026-07-12, version 3.3* The bulk recycling facility at Brookvale is convenient and easy, the only downfall it doesn’t pay the return straight into my bank account. ### 5/5 — Keep Australia Clean *2026-07-08, version 3.3* Thanks for the recycling idea,and to give us the chance to earn extra cash. Much appreciated. ### 5/5 — Sutherland *2026-07-04, version 3.3* Easy process to follow ### 5/5 — Return and earn Cole’s Westmead *2026-06-30, version 3.3* This location is not suitable as it is underground and the reception in scanning the barcode is difficult. Your machines malfunction often. So now I go to return an earn at Coca Cola Northmead. The machines are always working and always clean --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*