# REV Federal Credit Union — user reviews

> 82 indexed App Store user reviews of REV Federal Credit Union by REV Federal Credit Union, rated 4.80/5 from 3,263 ratings.

- Source: https://appshunter.io/ios/app/rev-federal-credit-union/id1391835499/reviews
- App overview in markdown: https://appshunter.io/ios/app/rev-federal-credit-union/id1391835499.md
- Rating breakdown: 5★ 2,884 · 4★ 300 · 3★ 51 · 2★ 11 · 1★ 17

## What do users think of REV Federal Credit Union?

Overall sentiment: neutral

**Pros**

- 💻 User-friendly app
- 🔍 Helpful money management tools
- 🚀 Efficient performance
- 🔒 Secure banking experience
- 🎨 Sleek and modern design

**Cons**

- 🐛 Frequent app crashes
- 📱 Missing key features (mobile deposit, card controls)
- ⏱️ Slow app updates and bug fixes
- 🔍 Lack of transparency on account activities
- 🤔 Confusing navigation and UI changes

**Commonly reported bugs**

- Mobile deposit not working
- Camera issues with check scanning
- Frequent app crashes and freezes
- Login and authentication problems
- Unreliable transfer scheduling

**Most requested features**

- Add mobile check deposit
- Restore card control features
- Improve pending transaction visibility
- Provide more detailed account history
- Enhance transfer scheduling and options

## Newest reviews (18 of 82)

### 4/5 — Zelle

*2026-03-27, version 4020.1.1*

I have Cash App but I was told that the bank doesn’t allow Zelle 🙁

### 2/5 — Save user name

*2025-10-05, version 4018.0.0*

The “remember me” toggle for my username no longer works so every time I go to sign in, I have to retype my username.

### 4/5 — Updates

*2025-08-22, version 4018.0.0*

Need to have more updates

### 2/5 — Car loan Payment

*2024-10-22, version 4012.3.1*

Every other bill pay app makes it easy to take my money, I wish they had an easier feature to pay your car loan through the app. It’s not a one click pay kind of thing. I don’t bank with Rev and I have pay with an outside account but they automatically make a bank account for you when using them for a car loan.

### 4/5 — Most recent update crashes on transfer

*2024-04-11, version 4012.2.0*

Every time on login to the app if I attempt to make a transfer it will logout in the middle of preparing the details. I have only noticed this since the most recent update to the app. Otherwise my only inconvenience has been since the complete overhaul app update that I no longer receive text updates on individual transactions.

### 3/5 — eStatements

*2024-01-17, version 4010.1.0*

It’s tax season and the app only goes as far back as April. What use is that!?

### 4/5 — The Best 👏👏

*2024-01-13, version 4010.1.0*

Outstanding Performance by the REV Group.

### 2/5 — I love the new app update  But…

*2023-11-15, version 4010.1.0*

I love the simplicity of the new update but just a couple of things that I wish I can get clarification on. 1. I have 2 cards on one account, I use to be able to know which card was used. Now I can’t.  I wish I could figure out which card was used for each transaction. Also… I am sorry unable to tell if Amazon charges were a subscription (I.e. Hulu) or something that I bought through Amazon. One thing is I do love the tools and Financial area of the app.
Teresa

### 2/5 — Great when it actually works

*2023-10-31, version 4010.1.0*

Keep having issues with the app not working. It doesn’t happen “a lot” I guess, maybe they’re still just working out kinks or something, but having issues here and there ever since this last update. Never had a problem before.

### 2/5 — Bill pay

*2023-10-04, version 4009.1.1*

I don’t send checks to people, I pay bills with Bill Pay, make Bill Pay the default not send check to people… or let us set it how we want it…

### 4/5 — Internal Account Transfer

*2023-10-03, version 4010.1.0*

The new update is nice. Cleaner UI. Easier to navigate. Only issue I’m having is, this new update is missing the support for linking internal REV accounts so you can transfer between your account and someone else’s account. Other than that, no issues with the update.

### 3/5 — What I don’t like about the new app

*2023-09-25, version 4009.1.1*

I can only view the new app on my iPad in portrait mode. That is very inconvenient. I want it in landscape mode. I have tried to change it & been unable to do so. So far, that’s my only complaint but it’s a biggie as far as I am concerned.I can’t use my fingerprint to log in as I have always done. I called my local Rev office to complain & was told they have nothing to do with it. Is it possible to get the app to open in landscape mode on my iPad?

### 5/5 — Exceptional performance with the app

*2023-09-20, version 4009.1.1*

Outstanding!

### 5/5 — Love it!

*2023-09-19, version 4009.1.1*

Love the APP! It’s user friendly, fast and efficient. I love having 24/7 access to my accounts at my fingertips!

### 5/5 — Best Credit Union ever!!!!

*2023-09-19, version 4009.1.1*

Such an awesome new app!

### 2/5 — Principle only

*2023-07-06, version 2023.3.0.2*

What happened to making an additional payment to principle only option. It used to be there and now it’s gone. Made an extra payment on a loan and it took interest from that payment. People don’t make extra payments to pay interest, they make them to pay principle

### 5/5 — Hot

*2023-06-20, version 2022.9.1.11*

Getting Better!!!

### 4/5 — It’s great to use but

*2023-05-14, version 2022.9.1.11*

It’s great to use but can we get an update on this app? Like a way to see pending checking accounts in real time and a credit card awards section that shows our points earned? And the transfer scheduling is not working. I tried paying my credit card on a certain day but it won’t let me because of “The transfer is temporarily unavailable. If the issues persists, then please contact us.” Pop up.

Update: May 14, 2023
Can the next update be more refined? 
1) A Split View of pending and completed purchases in real time. Plus we can click on the selected purchase for a better description.
2) Can the main screen with the balance of each individual account have it’s section in a symmetrical box? That would look clean.

## Most critical reviews (10 lowest-rated)

### 1/5 — Don’t use rev

*2024-08-08, version 4012.3.1*

Terrible app, terrible service. Never met a single person who has used rev and had a good experience. They charge every month for identity protection and instead just capture your card for “fraudulent activity” (I had this happen with a monthly reoccurring payment). App has been terrible since it was heritage trust. Just don’t use this service. Save your time, go somewhere else.

### 1/5 — Find another

*2023-07-23, version 2023.3.0.2*

Absolute worst!

### 1/5 — Customer Service

*2022-12-01, version 2022.9.1.11*

I had to give one Star and they didn’t desire it!

### 1/5 — What’s going on?

*2022-10-07, version 2022.6.0.1*

What’s going on with the Mobile check deposit? For the last two weeks all I’m getting is an blurred screen and an message to rotate my screen. When I rotate it still getting same message and blurry screen??

### 1/5 — App not working... again

*2020-04-14, version 6.2.16*

Why hasn’t the app worked for the last two days? Can we get some email, text, app updates on these matters rather than me just waiting to see if it’s any better the next day. Why is your app constantly troubled?

### 1/5 — Miss the old app

*2019-04-04, version 5.10.5*

This app has been out for some time and it is still terrible! Mobile deposits do not work! That’s one feature that is incredibly beneficial because it saves time and a trip to the bank! There was nothing wrong with the old app old saying goes don’t fix something that’s not broken

### 1/5 — Bad!!!

*2019-01-18, version 5.10.5*

Probably the worst app I’ve ever seen. it’s like they got a group of toddlers together and decided they would have them write their app for their software for banking. mobile checking deposit never works, it crashes all the time, and they also have issues with finger print sign in as well as other things.

### 1/5 — Bring back old version

*2018-12-28, version 5.10.5*

Newer version is terrible. Old app was much better

### 1/5 — Worst bank ever

*2018-12-19, version 5.10.5*

I’ve had nothing but problems with this bank they steal your money they don’t clear a check for 10 days and their checks are very expensive stay far away from this bank as you can!

### 1/5 — Terrible terrible update

*2018-11-05, version 5.10.5*

No mobile deposits, no scheduling your travel times, nothing is helpful or easy on this new app. All you can do is just view how much money you have. In order to get any help you have to go onto their website. Nothing is easy or convenient. They had a great app a few months ago.... so they need to bring that back.

## Most praised reviews (10 highest-rated)

### 5/5 — Account

*2026-06-29, version 4021.1.3*

Ohh nothing I just would like to see more funds in my account lol but awesome app

### 5/5 — LOVING THE APP

*2026-06-29, version 4021.1.3*

I must say it’s keeping me up with all my transaction. If something was to go wrong I would know right them. Loving every bit of it.

### 5/5 — Consistent and reliable

*2026-06-27, version 4021.1.3*

Every experience with the Dorchester branch is so great. All the employees do all they can to make my banking easier!

### 5/5 — Great app!

*2026-03-30, version 4020.1.1*

This app is great, especially since the big redesign a while ago. The only issue I have is the app consistently shows low numbers, and I feel bad about half the time I load it up. Works great!

### 5/5 — Customer

*2026-03-27, version 4020.1.1*

Rev is the best! Customer service is top notch!

### 5/5 — Love this app

*2024-01-25, version 4010.1.0*

It’s so easy to use and you get a snapshot of your account

### 5/5 — Rev new App

*2024-01-13, version 4010.1.0*

I love the new upgrades and App from Rev! Great move in the right direction. You definitely want to continue to make improvements to keep your loyal customers.

### 5/5 — Loving it !!!

*2024-01-12, version 4010.1.0*

Every since Toni helped me with the Rev App. I’ve been keeping a close eye on my account. This is much better than driving back and forth to the credit union and checking the ATM machine.

### 5/5 — New changes

*2024-01-12, version 4010.1.0*

I love the new set up you made for customers to
trans act business on line.   Thanks

### 5/5 — Awesome People And Service

*2024-01-11, version 4010.1.0*

I’m Really Satisfied With REV, The Only Thing That I Would Change Would Be The Pending Status It Usually Shows Up A Debit But It Can Cause NSF’s When You Are Unsure Of Amounts Can Be Confusing For New Members Or First Time Account Owners.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-04.*
