# Reverie Legacy Remote — user reviews

> 32 indexed App Store user reviews of Reverie Legacy Remote by Ascion, LLC, rated 2.30/5 from 27 ratings.

- Source: https://appshunter.io/ios/app/reverie-legacy-remote/id478419361/reviews
- App overview in markdown: https://appshunter.io/ios/app/reverie-legacy-remote/id478419361.md
- Rating breakdown: 5★ 5 · 4★ 2 · 3★ 2 · 2★ 6 · 1★ 12

## Newest reviews (11 of 32)

### 2/5 — IOS broke this app again

*2019-02-01, version 3.4.5*

iOS 12.1.3 made it so my bed doesn’t even appear anymore on the iPhone setup. Reverie makes it so their remotes break after a few years of use AND the app doesn’t work. Never ever ever again will I buy a Reverie product. For the price I paid, I expected more from Reverie. Huge FAIL.

Update: after uninstalling, rebooting, reinstalling, and rebooting again, the app works. Let’s see how long before it disconnects and stops working. Changed from 1 star to 2.

### 2/5 — Did they even test this?

*2017-07-22, version 3.4.5*

Found the setup
Found my bed
Setup complete it says, press back....
Only there is no back button!
Now what?

### 2/5 — Half-baked app

*2016-10-27, version 3.4.5*

Good idea.....bad implementation.  The app will sometimes connect....other times must reboot the phone to see the bed.  All software has been updated. Including iOS.
App needs a redesign and update to work properly with the latest hardware and OS.
For what I paid for the base, I expect full functionality without jumping through hoops, Reverie!

### 1/5 — Out of date app. Needs update and new features

*2016-01-24, version 3.4.3*

This app is very out of date. It doesn't work well with newer iPhones and larger screen sizes. It's very blurry/pixelated. The app could use new buttons like preset's for certain positions. Like pc,tv, book reading, relax, etc etc mode. A preset button for certain situations like this would be nice. Also fix all the bugs and update this

### 1/5 — NEEDS WORK !

*2016-01-13, version 3.4.3*

Alarm feature is completely useless. 

Nightlight brightness slider drops little by little every time you back out and then revisit the adjust nightlight screen.

Lags when using + / -  adjustments for massage.

### 2/5 — Broken alarm

*2015-12-19, version 3.4.3*

Please fix the alarm. It won't work unless you leave the app and the phone on all night.

### 1/5 — Broken garbage

*2015-08-09, version 3.4.3*

Doesn't even work for me. This app worked for maybe 15 minutes but now I can't get it to work at all no matter how many times I disconnect and reconnect to the Bluetooth module and/or reboot my iPhone.  It refuses to control my bed at all. The amount of money reverie charges for the Bluetooth modules is criminal and this app is atrociously bad. I've contacted reverie and when I responded and told them I was using an iPhone and gave them my bed model number I've not received any reply. I suspect they know what a broken piece of crap this app is and that's why they haven't helped at all. 

Don't waste your money on the Bluetooth modules!

### 1/5 — Bed not found

*2015-06-05*

Hi, we have purchased two long singles reverie beds and would love to use the reverie remote we have downloaded. We both have an iPhone 6 or iPhone 6 plus and it is not finding our bed. It is coming up with bed not found, be sure the bed is plugged in and the module is lit. Can you please assist us in having this fixed and I will be able to give you 5 stars. Thank you

### 2/5 — Nice idea but back to the drawing board

*2015-03-12, version 3.4*

I truly understand what the creators of this app were "trying" to do but it totally needs more R&D. First and foremost, the alarm feature NEEDS to be fixed. Secondly, the app restarts and/or crashes on Iphone5S. And lastly, this app is a direct representation of your company. Take some pride in doing what you do and make these other companies jealous. If your app works, people will notice.

### 2/5 — Works mostly

*2015-01-09, version 3.3*

I have a iPhone 4s with iOS 8.1.2 and everything works except the alarm feature. I have tried and tried but I can not get it to work. This is the feature that I want to use the most because it's the only thing that I can't do with the included remote.

Love the bed!

### 1/5 — iPhone 6

*2014-10-23, version 3.3*

Please update for iPhone 6.

## Most critical reviews (10 lowest-rated)

### 1/5 — Failure to maintain

*2023-01-31, version 3.4.5*

This app is not updated and will not work with their products.

### 1/5 — Bad product and support

*2021-01-16, version 3.4.5*

Bought from Bloomingdale’s a year ago and they offer a limited warranty. Reverie wants $250 for a new remote. They hung up on my wife when she called for support. This app is buggy and I have no confidence that bed might get stuck in an upright position. Product looks neat but is very unreliable and company is not standing behind it.

### 1/5 — Jc

*2020-07-15, version 3.4.5*

I would like to give a zero if I can.  This app never worked.  No customer support at all because they don’t even bother to respond my questions. However,  the stand it self does works by the remote only.

### 1/5 — Will connect/won’t connect

*2018-04-12, version 3.4.5*

More frustrating than its worth, with no way to reset.  One phone will connect, another won’t.  Then that phone will connect, and the other one won’t.  Frustrating when a guests phone connects, and then yours won’t.  I should be able to block others from taking over my bed.  Next thing you know, my phone is connected to and operating the bed and theirs isn’t.  That how it should stay.  Insanely poor design.

### 1/5 — Stopped working.

*2018-01-18, version 3.4.5*

Stopped working. Reinstalled same issue. Looks like up need to be updated follow iOS updates.

### 1/5 — Please fix the alarm!

*2017-12-22, version 3.4.5*

This whole mattes system is a huge scam. The remote never worked and customer service has given me the run around for a couple years. Stay away!

### 1/5 — Throwin' in the towel

*2016-06-24, version 3.4.3*

I guess if you do not update in over a year, then finally have an update that is only to add 'Legacy' to the name, you are a company stuck in the wrong decade.

### 1/5 — HORRIBLE!

*2016-06-06, version 3.4.3*

I have a split King adjustable base. This app does not work for both bases. It will only recognize both bases for about 15 minutes, then will only recognize one base. Eventually it stops recognizing them all together. No matter how many times I uninstall and reinstall the app, unplug the bases, unplug the Bluetooth, etc it still has the same issue. This is a major problem. I paid extra for the Bluetooth on each base and I can't even use them because the app is severely slacking. This needs to be fixed ASAP. Very disappointed.

### 1/5 — Fix

*2016-05-26, version 3.4.3*

Great idea but the alarm doesn't work.  Fix that and you have a decent app.

### 1/5 — Needs to be updated

*2016-04-28, version 3.4.3*

The alarm function does not work unless you leave your iPad all night. The turn off time on the alarm if you do get it to work does not stay on for the time you set. This app needs attention badly.

## Most praised reviews (10 highest-rated)

### 5/5 — Reverie Remote App

*2019-10-03, version 3.4.5*

I download the Reverie Remote app from my IPhone and it works perfectly!  I love it!

### 5/5 — Awesome!!

*2018-10-03, version 3.4.5*

Love the Alarm feature!!

### 5/5 — Great

*2016-06-01, version 3.4.3*

They must have updated the app because it works great for me! No problems with the alarm!

### 5/5 — Base

*2015-04-09, version 3.4.3*

This is the best experien! I love the bese, i very happy!!
Thanks!!! And the app is nice!!!

### 5/5 — Works with Serta Motion Signature Bed

*2014-09-28, version 3.2*

This remote app worked well with the Serta Motion Signature Bed (which is a rebranded Reverie model). The app is easy to use and includes four memory presets. You may need to reselect to the bed in setup if you leave the bedroom. The bluetooth range is not far. Also, iOS 8 broke the number indicators for foot and head values in massage and position.

### 5/5 — I love the bed

*2014-07-04, version 3.2*

Great bed, great control

### 5/5 — Amazing product!

*2012-04-08, version 1.0*

The bed has improved my sleep quality so much, then this app came along to make controlling the sleep position so much easier. Full adjustability and customization are key!

### 4/5 — Updating

*2020-12-30, version 3.4.5*

Please update it for the bigger screens. The app also lags a little bit too, but no big deal.

### 4/5 — Alarm on/off Timer is only issue

*2016-02-03, version 3.4.3*

The app work flawlessly in all areas except (on/off timer). The auto timer will be set for 5min, but will activate in 5sec. I have tried setting at different times to no avail. However, all the other functions work right every time. I plug my phone into the USB charger and then set the alarm. While in the alarm mode screen, I touch the dimmer and leave the phone on for the night. Works for me.

### 3/5 — Alarm function not working

*2015-03-01, version 3.3*

I have a IPhone 5s with the latest update and everything works except the alarm functions. This was one of the selling points I was interested in . Needs fixing

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-09.*
