# Reverse Health: Diet & Fitness — user reviews > 82 indexed App Store user reviews of Reverse Health by Suggestic, Inc., rated 3.50/5 from 1,297 ratings. - Source: https://appshunter.io/ios/app/reverse-health-diet-and-fitness/id1597150642/reviews - App overview in markdown: https://appshunter.io/ios/app/reverse-health-diet-and-fitness/id1597150642.md - Rating breakdown: 5★ 579 · 4★ 249 · 3★ 58 · 2★ 34 · 1★ 377 ## What do users think of Reverse Health? Overall sentiment: neutral **Pros** - 🚀 Easy to use - 👍 Helpful customer service - 🚀 Convenient all-in-one app - 👍 Tailored for menopausal women - 🚀 Flexible meal plan options - 👍 Supportive community - 🚀 Reasonable pricing - 👍 Effective for weight loss **Cons** - 🐛 Buggy app with frequent crashes - 🔒 No refunds or poor refund policy - 🔒 Misleading pricing and subscription terms - 🐛 Inconsistent recipe measurements - 🐛 Limited exercise options - 🔒 Lack of customization for dietary needs - 🔒 Poor customer support responsiveness **Commonly reported bugs** - App crashes and freezes frequently - Inconsistent recipe measurements (mix of imperial and metric) - Steps tracking feature not working properly - Difficulty navigating and finding information within the app **Most requested features** - Ability to log custom meals and track macros - More varied and flexible exercise routines - Improved app stability and performance - Better communication on subscription terms - More personalized meal plans and recipes - Enhanced customer support and refund policies ## Newest reviews (13 of 82) ### 3/5 — Rating *2023-10-19* I downloaded this app and was very hopeful that it would help me. However, days after my husband and I became the guardians of our autistic grandson. This requires a lot of my time and energy everyday. As time went on, I actually forgot about the app and the renewal that would come in 6 months. I was charged the $99 renewal fee and was so upset. I never got a reminder email or text, only a new charge. I cancelled my renewal so it wouldn’t happen again and emailed customer service. I was given an opportunity to receive 50% of my refund. At this time, every dollar makes a huge difference for my family. I asked once again if my issue could be explained to the management team to receive 100% refund. That’s when I received an email from Caroline. She said that she petitioned to the financial team for a full refund and it was approved. While I can’t really rate the app services, I can definitely rate the customer service department and to them I give 5 stars. **Developer response:** Thank you for sharing your experience, and I'm truly sorry for the challenges you've faced. I understand that family responsibilities can sometimes be overwhelming. I'm glad to hear that Caroline from our customer service department was able to assist you in getting a full refund. Your feedback and support mean a lot to us, and we appreciate your understanding. If you ever decide to return to our program in the future, we'll be here to support you on your health and wellness journey. Take care, and I wish you and your family all the best! ### 3/5 — Update: no longer loving this program and app *2023-10-11* At first the meal plans were great but now the app gives literally the same two breakfast recipes every other day week after week and endlessly rotates through the same 2-3 lunch and dinner recipes also. When this started I used the swap feature but now it feels like I spend more time “swapping” than I do cooking. Throw in the lack of actual guidance about the exercise “Stages,” and I have quit even opening the app. Why title the workouts Stage 1, Stage 2, etc without offering a plan when to do which? Someone from customer service emailed me to say that information can be found in the app but didn’t or couldn’t say where and I’ve been all through the app without finding it. I may come back at this when I have more patience but I canceled my subscription so at least it won’t renew. **Developer response:** Thank you for your thoughtful feedback! We're delighted to hear that you appreciate the solid information and the realistic approach of our program. Your suggestion about adding lunch options and better support for those with busy schedules is valuable, and we'll take it into consideration for future improvements. We're here to support you on your health journey, and we're grateful for your recommendation! ### 4/5 — Grateful for a health app that supports menopausal women *2023-09-24* Tbh, I’ve only been using reverse health program and app for several weeks, and that is the reason for 4 stars. So far though, I’m pleasantly surprised by the amount of info available on the app, the amount of support available, especially the Facebook group, and the ease of having recipes, exercises, customer support all on my phone.I have not jumped fully into using everything yet, and am so glad there was a 6 month option for a very reasonable price, so I can go at my own pace to figure things out that work for me and not have to rush through a trial month. I have put into place the supplement suggestions and am making a big effort with tracking my water intake as well as my steps and exercise, and this alone is helpful for making me feel both, accountable and accomplished. I tried Noom a couple of years ago and the health education was awesome but I didn’t lose weight easily even though I followed my program. Now I know why. Reverse health offers the health education as well as accommodations for how I like to eat and according to my preferences. I’m optimistic and hopeful that I will once again feel better in my body:) **Developer response:** Thank you for sharing your thoughts and experiences with our Reverse Health program and app! We're delighted to hear that you've found a wealth of information, support, and convenience in our offerings. We appreciate your feedback on the 6-month option, and we're pleased to know that you feel empowered to go at your own pace. We're optimistic and hopeful for your continued success on your journey to feeling better in your body. If you ever have questions or need assistance along the way, please don't hesitate to reach out. Thank you for choosing Reverse Health, and we look forward to supporting you in achieving your health goals! ### 4/5 — Exercises on Reverse Health *2023-08-29* I found the exercises to be very helpful and easy to follow with the videos. The instructions were so clear and the sessions were in 25 minute sessions so not a huge chunk of time. Also, I had a question on the sodium content of the recipes and one of the team members, Natalie, got back to me very quickly. She was quite helpful and contacted the nutritionist team immediately to get an answer for me. I was quite impressed. I’m a tad disappointed in the fact that the nutrition team said the sodium & potassium content was incorrect and was much lower. I said that was a “cop out” and if that was correct, the levels should be corrected immediately. I have heart issues and I must be very aware of the sodium & potassium content of all foods I eat. I will make my own menus until I trust the accuracy of Reverse Health. **Developer response:** Thank you for sharing your positive experience with our exercises and support team! We're thrilled to hear that you found the exercises helpful and easy to follow through the videos. It's great that the clear instructions and manageable session lengths worked well for you. We're glad to know that Natalie was able to assist you promptly with your question about sodium content and went the extra mile to get an accurate answer from our nutritionist team. Your satisfaction and progress are important to us, and we're here to support you every step of the way! ### 4/5 — What I needed *2023-08-27* This app is great for me. The menus use a lot of ingredients we normally eat, and they’re tasty. My husband, who doesn’t need to lose any weight, is an athlete and enjoys eating the left-overs from these menus. The portions are really helping me slowly lose weight. One improvement would be to post the overall carbs, protein, and fat breakout for each day, so that if I substitute another meal I know how to tailor the meals for the rest of the day to achieve the plan. I cannot do much exercising or even many steps now, because I have Achilles tendinopathy and am being treated by Physical Therapists. But I’m still losing a little weight each day. My PT stretching exercise and an occasional grocery shopping trip are it. **Developer response:** Thank you for sharing your positive experience with our app! We're delighted to hear that the menus align well with your dietary preferences and that your husband also benefits from them. It's great that the portions are helping you make progress towards your weight loss goals. Your suggestion about including the overall carb, protein, and fat breakdown for each day is valuable feedback, and we appreciate it. We're sorry to hear about your Achilles tendinopathy but it's inspiring to know that you're still making progress despite the challenges. Your commitment to your health and well-being is commendable. We're here to support you on your journey, and we wish you continued success and healing! ### 4/5 — I love the Customer service chat in the app! *2023-08-26* I would have ranked it a 5 but I haven’t been on it long enough to see any results yet. The app has been the simplest to use out of the many health and wellness apps I’ve explored. There is a journal with your meal plan already loaded and everything is on one page. If you don’t like your meal suggestions, they can be easily swapped out and if your a meal prepped like me, I can just choose to eat the same thing all week! Super easy to follow plus there are other pages with education and a private FB support group. When I felt like I needed to adjust my plan to create an energy deficit, I logged into the help chat, selected ‘nutrition’ and was connected with Kristie early on a Saturday morning. I explained my limitation with exercise and she looked over my information and came back with two suggestions to try for the next two weeks. Super simple, super supportive because I felt heard! **Developer response:** Thank you for sharing your feedback with us! We're thrilled to hear that you're finding the Reverse Health app easy to use and that the journal and meal plan features are convenient for you. It's great to know that you've already connected with our support team and had a positive experience with Kristie. We understand that seeing results takes time, and we appreciate your patience as you continue your journey with the app. Thank you for your trust! ### 4/5 — Two weeks in *2023-08-25* So here’s my feedback: this is what I needed to change my eating patterns and get back to basics. I’ve done WW, I’ve done Noom, I’ve tracked macros on MyFitnessPal. Having the menus and following them has helped. I still use MyFitnessPal to track macros since I sometimes change it up. The Reverse Health app does need some help. The shopping list is good. But if you eat out or make something not in their plan it’s a bit hard to track and know that you are staying within the allotted macro requirements. If you don’t understand basic nutrition information you need to follow the menu plans blindly. Their swap meals option is good but could be more varied. I’m down 5lbs but could be all water weight. Let’s see how the next month goes. **Developer response:** Thank you for sharing your experience with us! We're glad to hear that our program has been helpful for you in changing your eating patterns and getting back to basics. We understand the importance of flexibility when it comes to tracking meals that aren't on the plan. We'll certainly take your suggestions into consideration to enhance the tracking experience. Congratulations on your progress so far, and we're excited to see how the next month goes for you. If you have any more insights or suggestions as you continue your journey, please feel free to share. We're here to support you every step of the way! ### 4/5 — Love this program *2023-08-22* I tried Noom twice. The first time it worked great, however, the second time it stank. Whatever had been done to the app didn’t accommodate my needs. Then I found Reverse Health. Wasn’t sure whether I wanted to try yet another weight loss system, but decided to give it a try. I simply love that it’s geared toward women, menopausal women, that is. I’m 75 and beyond menopause but in the week that I’ve been doing the program I’m down 1 kg. Woot! The portions are great and filling. I’m vegetarian and the meal plan is totally geared to my needs. I also appreciate that I can switch meals around if there’s one that I don’t particularly care for. Glad I found this program! **Developer response:** Thank you for sharing your journey and positive experience with Reverse Health! We're delighted to hear that our program has been a great fit for you, especially with its focus on women, including menopausal women. It's fantastic to know that you're finding the meal plan suitable for your vegetarian preferences and that you're already seeing results. We're here to support you every step of the way – if you ever need assistance or have questions, don't hesitate to reach out. Keep up the great work on your health journey! ### 4/5 — Good for short term diet reset *2023-07-14* I am almost two weeks in to using this app and I feel like it has helped me drink more water and combine food more efficiently for better energy. I discovered some supplements for my age that have been helpful, also. I feel more mindful about what I am eating and about moving more. The recipes aren’t that impressive and I wish there were more choices. Also, there is no room to log anything outside of the meals assigned so I don’t think it gives an accurate record of what I am eating and drinking daily. I would recommend did anyone to use for a few months to help you make better food choices and increase your overall nutritional health. **Developer response:** Thank you for the positive review! We have taken into account your feedback regarding the off-plan meal recording and we will surely have that soon in our updates. ### 2/5 — Don’t bother *2023-06-07* I was interested in the concept of the program and but ended up canceling the same day I purchased (but no ability to get a refund). A lot of repetitious info. There are not many recipes to choose from. And the food tracker - which is one of the main features I was interested - is a joke. I guess if you cook the exact recipe suggested for the day then you might be able to track calories etc - but otherwise you can only indicate whether or not you followed the suggested guidelines. Which how are you supposed to know that when first starting. Save your money for a program with more features, flexibility and depth of information. The fact that they don’t offer a refund option after trying for a few days should tell you everything you need to know **Developer response:** Thank you for sharing your feedback with us. We're sorry to hear that your experience with our program did not meet your expectations. Regarding the refund policy, we apologize for any confusion or inconvenience caused. We have taken note of your feedback and will review our refund process to ensure that it aligns with our commitment to customer satisfaction. To address your concerns in more detail, we kindly request that you email us at feedback@reversegroup.io. This will allow us to gather more information about your experience and assist you further in resolving any outstanding issues. Once again, we apologize for any disappointment caused and appreciate your feedback. We value your opinion and will use it to enhance our program for the benefit of all our customers. Best regards, Reverse Health Customer Service ### 4/5 — Man, I feel like a woman. *2023-05-09* This program is exactly what I wanted. Im 8 weeks in and see a big difference in weight, mood, my skin, and my self confidence. I wanted a flexible meal plan that I didn’t have to think about. The developers engage with us through the Facebook group, which is amazing, and the participants engage with each other. We have a robust and supportive community. The developers are quick to respond, offer weekly Q&A videos, and love to receive feedback. The program offers a comprehensive approach to menopausal weight gain by providing educational videos, articles, and live interactions. It’s like having a personal trainer at my fingertips. Yes, the app needs some work, hence 4 stars vs 5. The developers are actively working on those improvements and regularly seek feedback. ### 2/5 — Very disappointed *2023-05-02* After reading reviews online I thought that this app and the program would be worth the $72 I paid for a 6 month subscription. I also thought there was a right to cancel and receive refund if I cancelled the subscription within 7 days. The app is clunky to navigate, and the program is no better than other less expensive options out there. I’ve requested a refund, but so far customer service is refusing to issue a refund. Update - after seeing the company’s response to my review, I contacted the company to once again request a refund. The company just responded indicating that I will receive a full refund, so fingers crossed that this will finally be taken care of. Further update - I did receive the promised refund, so that is good. It is unfortunate that it took so long to get the issue resolved, but I am happy that the company came through with the refund! **Developer response:** Dear valued customer, We apologize for any confusion or frustration caused regarding our refund policy. We do offer a 7-day refund policy for our program, and we apologize if you were not aware of this when you subscribed. Regarding the issues you have encountered with the app and program, we take all customer feedback seriously and would like to understand more about your experience. Please email us at feedback@reversegroup.io with more details about the issues you have encountered with our program and app so that we can address them. Regarding your refund request, please email us at feedback@reversegroup.io with your account details and we will investigate the matter further. We want to ensure that you have a positive experience with our program and are committed to resolving any issues you may have. Thank you for your feedback, and we look forward to hearing from you soon. Best regards, Customer Service Team at Reverse Group. ### 2/5 — Heads up *2023-04-24* I signed up for one month just to try it. And then I went over to my PayPal and I looked that it was set up as a auto pay every month. So I made sure to turn that off. Nowhere does it give you that warning that it’s going to be a repeated charge to you. There aren’t many recipes. I’m sure their tracking of food is OK but I didn’t try that. Also, once you say you’re going to sign up for one month or three months or six months, it takes you through a series of purchase options, and the last one will not let you go beyond it. I read somewhere on here where somebody just clicked the purchase to get beyond it and she was charged instantly even though she did not want what they were offering. So this company is kind of a scammy thing. So just be aware of that. Also, this program is expensive for what you get compared to other apps I use like “Healthi”. It seems like their goal is to sell you other items as there money maker. Too bad I got sucked into it lol but after this one month, they won’t get any more money out of me. ## Most critical reviews (10 lowest-rated) ### 1/5 — Don’t trust them *2024-01-07* I tried this for what I thought was a trial. I didn’t want it and canceled it. The company charged me $99 months later. I replied and said this was done in error. They refused to give me a refund. I finally found CA CART laws and read that consumers have protections from companies who charge fees without giving the customer notice that a charge was coming up. I alerted Reverse Health about this ARL law and I would take action, many people are awarded $2,500 in courts. They refunded me the money. I don’t trust them nor think they are honest or fair that they take this practice against the customers they are trying to gain trust from. I am writing this review to let others know, if they claim they can’t refund you because of their policies on their website, they are not on the right side of the law. Tell them about the ARL laws and the laws we have to protect consumers from big companies trying to auto renew and enroll us. Let’s see what the reply is from the company. A company I think has terrible policies. **Developer response:** I'm sorry to hear about your experience, and I appreciate you bringing this to our attention. Please email us at feedback@reversegroup.io with the details of your situation, and we'll investigate and address your concerns promptly. Your feedback is important, and we want to ensure a fair resolution. Thank you for reaching out. ### 1/5 — NO REFUNDS-Beware! *2023-09-22* I was interested in an approach to weight loss for a menopausal woman. BEWARE – you can’t get any samples/examples of what you get with the app before purchasing. I was a sucker and decided to try. With arthritis in my knee, there are a lot of exercises I can’t do. Program is not specialized for the individual (I need a low inflammation, low carb diet for my issues). I used the app one time, discovered it wasn’t going to work for my issues and lifestyle and forgot to cancel (my bad) so when I was hit with the automatic $99 fee, I reached out to customer service with my health issues and that I never used the app. They refused to refund. I have since cancelled the subscription but now I have another six months of an app I won’t use. These types of auto-renewing subscription based apps bank of people forgetting about them and with no refund policy, you are left helpless. I wish I had read other review before I decided to try app…I probably would have decided not to. Without the app and doing my own research, I have lost 30 lbs. You don’t need this. **Developer response:** We are genuinely sorry to hear about your experience with our app and the challenges you faced. Your feedback is important to us, and we want to address your concerns as best we can. Regarding your refund request, We apologize for any inconvenience you encountered. To assist you promptly, please email us at feedback@reversegroup.io with all the details, including the date of your purchase and any relevant transaction information. Once we receive your email, we'll prioritize processing your request. We are truly sorry for any disappointment you've experienced with our app. If you have any additional questions or concerns, please don't hesitate to reach out via email. We are committed to making this right for you. ### 1/5 — CANNOT recommend. Dietary restrictions? Think twice! *2023-08-11* I purchased this app after reading on their website that menus are personalized for various food sensitivities and dietary needs. The questions they asked seemed to support that claim. In order to view the personalized menu, I needed to purchase a subscription and download. I did so and immediately discovered that my “personalized menu” was full of foods I could not eat. I *immediately* reached out to the company explaining the situation and requesting account cancellation and a full refund, since the app was *entirely unusable* for me. Instead, they wrote back informing me that they had reset my personalized menu plan and to look again. I did so, and the new “personalized” plan was no better. I again *immediately* reached out requesting cancellation of my account and a full refund, and was politely denied the refund on the grounds that I had looked at the menu (!!), so they considered it “used”. They told me that I could continue to “use” it until my subscription ended. WTH?!? As a consolation, they offered me a partial refund that I never received. Perhaps the app would work for people with no special dietary considerations such as diabetes or Hashimoto’s or food allergies. But for anyone who does have specific dietary considerations, I cannot recommend this app. The only thing lighter is my wallet. **Developer response:** I sincerely apologize for the frustration and inconvenience you experienced with our app. I completely understand how important it is to have a personalized menu that aligns with your dietary needs and sensitivities. It's disheartening to hear that we fell short of meeting your expectations. Your feedback is invaluable to us, and I want to ensure that we address this matter promptly and effectively. To assist you better, could you please provide us with more details about your situation? Kindly send an email to feedback@reversegroup.io with a description of your concerns and any additional information you believe would be helpful. Once we receive your email, our team will prioritize your request and work towards finding a suitable solution. Your satisfaction is our top priority, and we are committed to making things right for you. Thank you for bringing this to our attention. We value your input and will use it to enhance our services for all our users. We hope to have the opportunity to restore your trust in Reverse Health and provide you with the experience you deserve. ### 1/5 — Terrible App! *2023-07-25* Beware before you click. You will never get your money back. They refuse to refund anything for any reason whatsoever. The app kept generating meal plans with dairy and eggs despite my preferences set up as a vegan. The menu plan was a scant 1300 calories per day.. a starvation diet with insufficient nutrition. Then they just told me they’d extend my membership for a discount when I asked for a refund. The issues with menus never improved and they just said that I didn’t have to be so strict with the plan. Then why have a plan? Of course nobody can be strict with that limited of menu! None of these coaches are menopausal or know anything about menopausal women. Severe calorie restriction is the worst possible thing for a menopausal woman. Oh and they referred to me as a man even though the program is designed supposedly just for menopausal women! That just goes to show how dedicated their coaches are to helping menopausal women! **Developer response:** Hello! We are really sorry for any conufsion caused by this. Could you please email feedback@reversegroup.io so that we can come up with a resolution together? Thank you! ### 1/5 — DO NOT RECOMMEND *2023-07-16* Not sure why they have an app as most accountability and responses happen through Facebook Group. However, what I have learned is that the app is to capture your credit card so they can continue to charge you. I purchased a six month membership and honesty never used app. Never received an email for renewal. Never got an app update for renewal. Never got a PayPal email for renewal. Same day I was charged for a renewal, I asked for a refund as I don’t use their app. Or Facebook. Was given an automatic response that I didn’t read terms and conditions and they won’t give a refund. So I contact PayPal. THEN resevers contacts me and “Charmed” says sorry. It’s outta our hands bc you contacted PayPal. Yeah ok, whatever. You can send me an auto-email on oops we can’t cancel you but now we really can’t? Oh and get this. Even tho they have my $99. And I setup to not auto renew. And yes I’m trying to get my money back. I’m kicked out of the app. Not that I want to use it. But they still have my $99. Do NOT recommend this app at all. Find others. Or join other Facebook groups for free. Use my fitness pal. Join a gym. This is NOT a good company. And couldn’t care less about its users. **Developer response:** Hello! We are really sorry for all the confusion and frustration this has cause dypu. We would wish to rectify the situation and help you with your needs. Kindly email feedback@reversegroup.io and we will have this sorted out immediately. Thank you! ### 1/5 — Worst customer service *2023-07-14* I signed up thinking this would be a good option after some research. It didn't work for me, as I found the meal plans too restrictive, and the app didn't really provide much benefit to me. Unfortunately I was set up on auto-renewal and was charged 50% more for the next 6 months than I had been for the initial signup. When I contacted customer service I was basically told too bad - that's our policy. So I'm out $100 for an app I don't use, and could get no resolution. I've NEVER had an app or software not refund me when I was charged for an autorenewal I didn't want. NEVER. Shouldn't they send a warning email that the charge is coming? YES. Shouldn't I have received a receipt when I was charged? YES. But none of that happened and customer support refused to help me. There are so many better apps out there - Noom being one of them. **Developer response:** Hi! We are very sorry to hear this and we wish to address all the concerns you have raised. Please email feedback@reversegroup.io and we will get back to you as soon as possible. ### 1/5 — Agreed Buyer beware they are not what the advertisement lead you to believe *2023-05-17* The menu plan is everythng i cannnot eat ! The video claims took into planning what allergys are not tru everything on the neal plan is what im Allergic to or never heard of kind foods ! Its waste of tme abd money and they make you go thru hopps to try get someone listen im attempting to get my refund fir 6 monthes even though app is only 12 weeks ! I sawthe review after paid for programm they bill you autopayment so its subscription weather want to sign up fir it ir not auto robots reply and give you the run around ! Noone responds to emailor phne calls just auto robot saying put email address in only to get emails bulling you to stay not listen to complains or avtually answer questions! Saw he menu and knew not for me HELP stay away save yourself **Developer response:** Dear customer, We are truly sorry to hear about the issues you have encountered with our menu plan and the difficulties you faced in seeking assistance. We apologize for any inconvenience and frustration caused during this process. To better understand the specific concerns you have regarding your allergies and the menu plan, we kindly request that you contact us directly via email at feedback@reversegroup.io. This will enable us to gather more information about your situation and work towards finding a suitable resolution. We understand the importance of catering to individual dietary needs, including allergies, and we strive to provide a comprehensive and accommodating experience for all our customers. Your feedback is crucial in helping us improve our menu offerings and ensure they align better with your requirements. We sincerely apologize for any challenges you encountered in reaching our customer support team. Your feedback regarding our response system and communication is invaluable, and we will use it to make necessary improvements. Regarding your refund request, we assure you that we are committed to resolving this matter fairly. By reaching out to us via email, we can review your specific case and work towards a resolution promptly. Once again, we apologize for any inconvenience you have faced and appreciate your patience. We encourage you to email us at feedback@reversegroup.io, and we will do our best to address your concerns and provide a satisfactory resolution. Thank you for bringing these matters to our attention, and we look forward to assisting you further. Best regards, Reverse Health Customer Service ### 1/5 — Useless for already active women - Do Not Buy *2023-05-08* If you already work out on a regular basis and know anything about healthy nutrition, this app is an absolute waste of money. The “exercise” portion is a joke - there are no different levels to address women who are active. Instead, the whole first week is simply “finding your core” physical rehab type movements, and then you can move on to careful chair exercises. And that’s the first 2/3 of the program. The last third is equally week and absolutely u challenging. Nothing about this program is helpful for former athletes entering perimenopause and struggling with unexplained weight gain despite continuing to work out and following a healthy whole-foods, high fiber, low glycemic index, and anti-inflammatory diet. Don’t waste your money unless you are truly a sedentary beginner who needs help getting into health and fitness for the very first time. Also, despite claiming that their program is customized and appropriate for women of all ages (when it clearly is not) they will not refund your money when you first get access and realize it’s all a sham. Save your money and do not buy. **Developer response:** Dear customer, Thank you for sharing your feedback regarding our app. We apologize for any disappointment or frustration you may have experienced during your usage. We understand your concerns regarding the exercise portion of our program and how it may not meet the needs of individuals with an active lifestyle or specific requirements like former athletes entering perimenopause. We strive to provide a comprehensive and personalized experience for all our users, and we apologize if we did not meet your expectations in this regard. To further address your concerns and investigate your specific situation, we kindly request that you email us at feedback@reversegroup.io. This will allow us to gather more details about your experience and work towards finding a suitable resolution for you. At Reverse Group, we value our customers and their satisfaction. Your feedback is important to us as it helps us improve our services and better meet the needs of our users. We appreciate your willingness to provide us with more information and look forward to assisting you further. Thank you for your understanding and cooperation. Best regards, Reverse Health Customer Support ### 1/5 — Don’t fall for it *2023-05-04* The recipes are nice, but you can find recipes on Pinterest. Other than that, I was horribly disappointed. There is no support to speak of except on their Facebook which is support from others who paid for the program. When I purchased Reverse Health, the “amazing” price was for a 6 month subscription. That was to be $70 and include a gift. So I suckered into it and paid $70. However, I was charged in euros, even though (I went back and made sure) that the site said dollars. I had to write to get my extra charge back. They had no idea what I meant by “free gift” and so I had to go in as a new person and send them a screenshot, so they gave me a set of recipes to print off. You also can’t print the recipes on the app because that option is not available, just like the help button is not usable. Save yourself some frustration and look somewhere else. **Developer response:** Dear customer, We're sorry to hear that you had a disappointing experience with our program. We appreciate your feedback regarding the recipes, but we are sorry to hear that our program did not meet your expectations in other areas. We are always looking to improve our service and would appreciate hearing more about your specific concerns. Regarding the pricing issue, we apologize for any confusion or inconvenience that you experienced. We strive to be transparent with our pricing, and we apologize for any errors or misunderstandings that occurred. We are glad to hear that we were able to resolve the issue of your extra charge, and we apologize for any inconvenience that this may have caused. We take our customer support seriously and would like to investigate your claim of poor support. If you could provide us with more information about your experience, we would be happy to look into it and see how we can improve our service. In the meantime, we would like to ask you to please email us at feedback@reversegroup.io with any further feedback or concerns. Thank you for taking the time to share your thoughts with us, and we hope that we can work to improve your experience in the future. Best regards, The Reverse Health Team ### 1/5 — Not a legitimate product-do not purchase. *2023-03-21* I was intrigued by their Instagram ad and looking for a post menopausal tailored approach. Unfortunately, their app and product is not only generic, recycled information that’s of little value, their service and company practices are bordering on fraudulent. They advertise a weekly fee and a refund if not satisfied. They charge you all at once based on a membership period and will only cancel your next membership fee, not what you initially paid. They direct you to the app to cancel, then define that as using the app which then allows them to deny you a refund. Their help links, live chat and listed support number are all defunct. At best this is an app you pay to further pay for non-tailored meals and supplements. At worst and accurately- a total scam. Their BBB-rating is an F. Apple should remove this. I’m lobbying Instagram to pull their advertising. Don’t be fooled. **Developer response:** We're sorry to hear that you had a negative experience with our app and company practices. We understand how frustrating this must have been for you, and we're eager to help resolve the issue. We want to assure you that we take all customer concerns seriously and want to make the process as easy as possible for our users. We apologize for any confusion or frustration that you may have experienced with our refund and cancellation policies. Regarding the refund, we would like to investigate this matter further to ensure that your account has been charged correctly and will work with you to find a solution that meets your needs. We appreciate your feedback, and we value your opinion. Please send an email to feedback@reversegroup.io with more details about your experience. This will help us better understand your concerns and find a solution that meets your needs. We understand that our services did not meet your expectations, and we are committed to providing the best possible experience for all our users. We thank you for bringing this to our attention and for giving us the opportunity to address your concerns. Best regards, ReverseHealth Team ## Most praised reviews (10 highest-rated) ### 5/5 — Love this App - Shiela is supportive *2023-11-18* I started the App 3 weeks ago. The meal plan was chosen for me after the quiz. Cost is very reasonable- 6 months $72! you get exercises, advice, meal plans, recipes, videos and chats. Staff is responsive and very supportive. I love that i can make my own food and as long as i stay within parameters i can eat almost anything! however i chose to follow recipes. So far Ive lost 12 lbs. I was not giving my real weight of 204 - my bad. But now i’m at 192! I’m 79 years young and my goal is 175 by Christmas. i’m going to make it! Love love love to the staff! Adding : started 8/1 it’s 11/17 and I’m at 180! I’m very pleased with the progress and the support i get all the time. i’m going to stay with this program forever! **Developer response:** Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that you're finding value in the Reverse Health program and that it's been a positive journey for you. It's fantastic to know that the meal plan, exercises, advice, and other features have been beneficial in your weight loss journey. Your dedication and commitment to your health and well-being are truly inspiring. A 12-pound weight loss in just 3 weeks is an incredible accomplishment, and we're excited to hear that you're well on your way to achieving your goal of 175 pounds by Christmas. Your kind words about our staff and their responsiveness and support mean a lot to us. We're here to provide guidance, motivation, and assistance every step of the way, and we're so glad to hear that our team has been able to help you on your journey. Keep up the great work, and know that we're here to continue supporting you as you work towards your goals. If you have any questions or need further assistance, please don't hesitate to reach out. Wishing you continued success and a healthy journey ahead! ### 5/5 — Just what I needed! *2023-09-20* Reverse Health is designed for women in the menopausal age group, who, more than likely have the bigger abdomen and are having trouble losing weight. After moving around their app for about 2 days (looking at recipes, listening to very helpful tips for success, and watching the exercise video) I was ready to go. I had made out a grocery list to be able to make the delicious and varied meals, that were tailored to my caloric daily intake. With all that being said , I lost 6 pounds in my first week!! And I wasn’t hungry. The customer service area is very helpful and courteous and answered my questions to my satisfaction. If you’re struggling to lose weight and have the larger abdomen, this app is for you. **Developer response:** We're thrilled to hear that you're finding our app highly useful for your post-menopausal situation and that it's addressing your specific needs effectively. Personalized recipes, exercises, and supplement suggestions can make a significant difference, and we're delighted to be on this journey with you. We're also pleased to know that Frances was able to assist you courteously and resolve your membership issue. Your satisfaction is paramount to us, and we appreciate your kind words! Thank you! ### 5/5 — Best diet app I’ve found so far *2023-09-03* Although the recipe units are a mixture of both Imperial and Metric, I’m still very impressed with this app. I have a very inexpensive scale that switches easily between unit types, and I don’t find this issue to be that big of a deal. The recipes are delicious, with good instructions for preparing, unlike my most recent app, Better Help. When I follow the program, I lose weight, I feel better, and I’m not hungry, due to the food density of the recipes. In fact, I usually can’t eat a whole serving of whatever recipe I’ve fixed. I also love that the recipes are for more than one person, because with my previous app, Better Help, I had to convert every recipe in order for my husband to enjoy it as well. **Developer response:** We appreciate your positive feedback about our app and the flexibility it offers with recipe units. It's great to hear that you're enjoying the delicious recipes and the clear instructions for preparing them. We understand how important it is to have recipes that work well for multiple people, and we're glad to provide that convenience for you. If you ever have more insights or suggestions to share, please feel free to let us know. We're here to support your health journey, and your feedback helps us improve our services. Thank you for choosing Reverse Health! 😊 ### 5/5 — RH App *2023-08-19* I find the app to be easy to follow. The recipes are good. If you don’t want to follow a recipe just make sure you eat a protein, grain, fruit and vegetable. If I have any questions I hear back from a very helpful person without a long wait. I appreciate Leah for answering my questions thoroughly. This a great diet option. I have tried the exercise plan also. I enjoy the variety of options. It’s also great to connect with people on FB on this diet. Like any diet it is important to be self disciplined and do the work. The app helps so much to stay on track. Knowing there’s a person there to help you along the way., **Developer response:** Thank you so much for your wonderful review! We're delighted that you're finding our app easy to navigate and the recipes enjoyable. Your dedication to maintaining a balanced diet and engaging with the exercise plan truly shines through. We're thrilled to have Leah as part of our team, providing attentive and thorough support. Your success and satisfaction inspire us to keep enhancing your experience. Keep up the fantastic work on your health journey! ### 5/5 — Customer Representative Bella *2023-08-10* Unfortunately, time got away from me and I never opened the app. and saw a charge on my account. I emailed them to see if I could receive a refund. Bella kindly responded and informed me that because I didn’t cancel within the time allotted I would be unable to get a refund. I totally understood and accepted this. However, she kindly offered $12 the difference between the discount and regular price. It was unexpected, I accepted and I appreciated the offer. Bella was nothing but kind, sweet, respectful, answered all and any questions I had, including how to leave this review lol. Even though it was through email, we chatted back and forth and it felt like we’ve spoken before. I give her ⭐️⭐️⭐️⭐️⭐️ 😊 Thank you Bella **Developer response:** Thank you so much for taking the time to share your experience with Bella and our team. We're thrilled to hear that Bella was able to assist you in a kind, respectful, and helpful manner, even though your interaction was through email. Your positive feedback means a lot to us, and we're delighted that Bella could address your questions and concerns effectively. We understand that situations can sometimes lead to unexpected circumstances, and we're glad that Bella's offer to help with a partial refund was appreciated. We aim to provide excellent customer service and to make sure that our users feel valued and supported throughout their journey with us. Your ⭐️⭐️⭐️⭐️⭐️ review motivates us to continue delivering the best service we can. If you have any further questions, need assistance, or decide to explore our program in the future, please don't hesitate to reach out. We're here to help you every step of the way. Thank you again for your kind words, and we wish you all the best on your health and wellness journey. ### 5/5 — Good base for lifestyle change *2023-07-24* I’m enjoying the advice and recipes. My family is even eating some of them. Some weeks they give you repeat meals but there is an option to switch. I’m pleased that I feel satisfied at the end of a meal. They also give a cheat sheet for portions and nutritional help if you don’t want to do their meals. The exercises are not challenging. I will likely go on my own. I like the help with portion sizes. This is my biggest problem. I am losing weight and feeling good after 2 weeks. Recipes are in grams/ounces but it’s easy to find conversion to tablespoons/cups on the internet. I feel it’s sound advice overall. **Developer response:** We are really happy that you found our app helpful! Please do not hesitate to reach out if you need anything. Thank you! ### 5/5 — Very Happy😃 *2023-06-21* I love the program. I bought a kitchen scale, and I’m able to make the recipes more accurately, I change the spices to my liking I use tarragon instead of paprika for all the baked pasta recipes which I find delicious. I find the workouts hard to do, since that happens when your overweight and are not used to doing exercises, but I’m walking everyday for 1 hour and that is helping me. So far I’ve been in the program for 2 months and I have lost 20 pounds. And people are noticing. I feel more agile and happier. Thank you so much. ♥️ **Developer response:** We are glad that you love the program and that people are noticing your progress! Super! ### 5/5 — It feels good  ‍‌   ‍ *2023-03-23* In the past I had tried so many weight loss programs without seeing any meaningful results. But finally, after trying this one in particular, it all made sense - protein for burning fat paired with fiber to ensure that feeling of fullness stuck around until my next mealtime! The evidence was there immediately; within just 7 days following the program exactly as prescribed and BOOM: 4.4 pounds were gone forever! No counting calories required - talk about making life easier while still achieving amazing progress towards a healthier lifestyle.‌ ‌  ‍ ‍ ### 5/5 — nice ‍ *2023-02-27, version 4.7.0* Despite my already hectic life, I decided to take the plunge and join a fitness program. After discussing my concerns with their coaches, they assured me that it would be manageable - and boy were they right! In just two short weeks, I lost an incredible 12lbs- proving yet again that where there's a will (and some experienced guidance!) there is absolutely away. ### 5/5 — recommended      ​ *2023-02-27, version 4.7.0* With so many diet and fitness apps out there, this one stands above the rest. From its convenient all-in-one structure to meal plans that are nothing short of majestic, it has everything needed for a successful health journey! As I began Week 1 on my new venture into nutritional balance, I was delighted by tasty recipes tailored perfectly to match precise macronutrient requirements - what more could you need? --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*