# Reviver — user reviews

> 115 indexed App Store user reviews of Reviver by ReviverMx, Inc., rated 2.60/5 from 221 ratings.

- Source: https://appshunter.io/ios/app/reviver/id1316191333/reviews
- App overview in markdown: https://appshunter.io/ios/app/reviver/id1316191333.md
- Rating breakdown: 5★ 71 · 4★ 9 · 3★ 11 · 2★ 12 · 1★ 118

## What do users think of Reviver?

Overall sentiment: negative

**Pros**

- 🚀 Sleek and modern design
- 🔒 Prevents car theft
- 👍 Easy to set up and use
- 🚗 Convenient registration renewal

**Cons**

- 🐛 Constant app crashes
- 🤖 Poor customer service and support
- 💰 Expensive subscription fees
- 🔌 Bluetooth connectivity issues

**Commonly reported bugs**

- Plate detachment issues
- Registration updates not syncing properly
- App login/account management problems

**Most requested features**

- More customization options for plate design and messages
- Improved app stability and performance
- Better integration with DMV and vehicle registration

## Newest reviews (10 of 115)

### 4/5 — WHERE IS THE BUTTERFLY EMOJI?

*2026-05-16, version 3.20.0*

Thanks.

### 2/5 — Poor performing app

*2026-01-08, version 3.19.4*

Constant crashing of app. Updates to e-plate do not happen as expected even when stating right next to e-plate. Last update to app was over 3 months ago (as of January 2026), perhaps an update is needed to remedy all these issues?

### 1/5 — What customer service?

*2025-09-30, version 3.19.3*

Had to transfer my plate to a different vehicle; gets denied claiming my reg is not valid.. so the document sent to me from dmv is not valid?? Contact customer support.. no response.. contact them again… no response.. why am I paying for something I can’t use?? Why have a contact customer support option is THERE IS NO CUSTOMER SUPPORT

Update: never got my plate canceled.. and my other plate just magically decided to become “detached” yet is and has been for over a year secured. Way more hassle than it was ever worth

### 1/5 — Stupid

*2025-08-09, version 3.19.3*

The reviver license plate is useless. It cost a minimum $35 a year to have a license plate that looks like it was designed in the 1960s. I’m guessing some tech-bros’ son couldn’t get a personalized license plate for his car so his dad decided to make a company that produces binary color, license plates, and gives you a couple of letters at the bottom for customization. Stupid. I was forced to take it by the dealer who said it was non-negotiable. Now it is gonna sit on my bench because it will cost me $35 to re-up the app and $49 to transfer the plate to someone.

### 1/5 — What customer service?

*2025-05-15, version 3.18.0*

Had to transfer my plate to a different vehicle; gets denied claiming my reg is not valid.. so the document sent to me from dmv is not valid?? Contact customer support.. no response.. contact them again… no response.. why am I paying for something I can’t use?? Why have a contact customer support option is THERE IS NO CUSTOMER SUPPORT

### 1/5 — Worst customer service

*2025-05-02, version 3.17.0*

Trying to get a hold of someone is extremely impossible. I have been trying for a week and when I finally got a hold of someone, they said they would call me back the next day at 8:30 AM too hard to reset my plate because the Bluetooth is not connecting and it’s not working. And my registration that I already paid for through the app will not go onto the plate. This is so frustrating. I have had the rplate sent 2022. Now I’m starting to regret it.

### 1/5 — Thus Far

*2025-04-01, version 3.17.0*

Thus far the plate isn’t working. The Bluetooth icon doesn’t pop up while asking for it to be synced to Bluetooth. It just keeps restarting saying R Plate Pro. Very frustrating to be paying monthly for something inoperable.

### 1/5 — Issue syncing..

*2025-03-09, version 3.16.3*

The syncing option for my personalized messages aren’t working and have t been able to get ahold of anyone from Reviver. Like is this what it will take??

### 1/5 — Can’t even add my vehicle

*2025-02-04, version 3.16.2*

I input my license plate and VIN and then when it comes to uploading my vehicle name and picture it says “maximum is 6 characters” and I can’t continue on. Even tho the name is under 6 so now I’m stuck.

### 1/5 — Terrible customer service

*2025-01-26, version 3.16.0*

Worst customer service ever!! 
Took a month to transfer ownership of plates. 
They’re very very very slow. It took them 2 weeks to send me an invoice. Not worth the headache and don’t spend your hard earned money on digital plates nothing special.

## Most critical reviews (10 lowest-rated)

### 1/5 — Horrible customer service

*2026-07-08, version 3.20.2*

It takes up to two days for their system to update your plates.  So after DMV gave you new plates , changed your registration document, you still have the old plates!  For two days.  So what do you do!  Not drive. Or remove this thing that was installed by the dealer!  It’s ridiculous!  They can’t be that busy, 2-3 license plates.  KEEP UP!  I’ll never get this dumb system again!  Even with the 5 year include from the dealership.  There is still an anual service to activate with DMV!  The dealership never mentioned that!!!!!

### 1/5 — Stupid

*2026-06-13, version 3.20.2*

Stupid.

### 1/5 — Worst service on the entire planet

*2026-05-22, version 3.20.2*

They literally won’t do anything unless you submit customer service tickets. They couldn’t deliver worse service if they tried.

### 1/5 — Pretty sure they’re going out of business

*2026-03-30, version 3.19.6*

They aren’t verifying new plates, they aren’t responding to support tickets, and they aren’t answering phone calls. The support phone line ended the call after keeping me on hold for 40 minutes, nobody ever picked up and nobody even attempted to help me.

### 1/5 — Frustrating

*2026-03-27, version 3.19.6*

Just have a button for request new battery. Simple.

### 1/5 — Distinction

*2026-03-23, version 3.19.6*

My plate has not worked in weeks. Just reads REVIVER. 
Can’t wait to get pulled over by police and sited 
Also currently on hold with you for 18 minutes
Thanks reviver but no thanks

### 1/5 — Awful

*2026-03-12, version 3.19.6*

I can’t explain how terrible this thing is. The initial setup took a month.

### 1/5 — Total Scam

*2026-01-10, version 3.19.4*

I’ve had mine for over 3 months now. Can’t get anyone from the company to respond to emails or calls. Waiting for approval says it takes 1-2 business days. Well it’s been months.

### 1/5 — Poor Management

*2025-12-26, version 3.19.4*

The digital license plate is a cool feature if you see value. However Riviver is not managed by competent professionals. I would wait until they develop better customer support. They dont respond to calls or emails. Try for yourself.

### 1/5 — WORST CUSTOMER SERVICE EVER!!!

*2025-10-17, version 3.19.4*

The plate shipped will not fit my car. I have called countless times and no one ever answers. It goes to voicemail. To which I have left countless voicemails and sent countless emails to get this corrected and and never get a response from anyone. This company is terrible!

## Most praised reviews (10 highest-rated)

### 5/5 — A Happy Reviver Customer for 8 Years!

*2026-05-06*

I was an early adopter and absolutely love the electronic plate. I only had one problem after about 3 years, when it would not download my new CA year tag. But they quickly replaced it with a brand new unit, that has worked flawlessly. Wonderful customer service, and followed up. I highly recommend the Reviver plate!

### 5/5 — Not sure what issues others are having…

*2026-04-14*

I’ve had Reviver since it launched in Ca. Zero issues with connection, updating, registration. I did have an issue with expired registration and had to go through ETags to renew, which required a call to Reviver. My call was answered within 15 minutes and the amazing, knowledgeable staff member had my issue resolved in less than 2 minutes. Great customer service.

### 5/5 — Fantastic!

*2025-08-31, version 3.19.3*

So grateful to have a digital license plate that prevents car theft. I have had great luck with the plate itself Customer Service, and am looking to get this to a friend as well.

### 5/5 — Robé

*2025-04-14, version 3.17.0*

Not sure why the negative reviews, I’ve been using reviver since 2020 and works with no problems, in fact it’s nice to get notifications when your car moves and the registration renewal is flawless!

### 5/5 — Love the app

*2025-03-19, version 3.17.0*

Love the plate

### 5/5 — DMV should issue ePlates to all vehicles

*2025-03-01*

Installed 2 years ago +
Simple straight forward easy installation. Haven’t had any issues or problems. Like all the features, especially vehicle registration (no more stickers!). An ePlate is a much more convenient and secure alternative than the decades old metal plates, DMV should consider  issuing out ePlates and retiring the antique metal plates.
A Reviver ePlate provides security and peace of mind; yes I’ve recommended the Reviver to family, friends, and associates, many of whom have already installed a Reviver ePlate on their vechicles.

### 5/5 — Stay Reviving!

*2025-02-27, version 3.16.3*

Have had my Rplate for years and it still turns head. I’m seeing more and more of them now. Can’t wait for more features on the app.

### 5/5 — A great license plate

*2025-02-19, version 3.16.3*

Perfect

### 5/5 — Very happy with my Rplate

*2025-02-11, version 3.16.3*

Ive been seeing negative reviews I’ve had my plate for about two years now and everything has been great no problems with the app or plate I just wish it had more options to personalize which im reading it will have in future

### 5/5 — Maybe I’m Just Lucky

*2025-01-11*

Received my plate 2-days ago.  Attaching it was no problem, pretty straight forward.  Then came the setup, which wasn’t hard but comprehensive.  Took picture of the vehicle, uploaded all the registration information and some other stuff.  From there they said it would take 1-2 days to activate the plate.  On day two, nothing.  I called customer services and the guy pushed it through and I was up and running.  I had a hiccup (the plate showed the tag being detached from the correct vehicle).  But, they fixed that quickly (less than a few minutes).  The app is pretty simple, so don’t expect much there.  Making changes to the plate is simple, and I submitted several personalized banner messages.  All got approved within a couple hours.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-14.*
