# Revora: Ecommerce Inbox — E-commerce Helpdesk

> All-in-one e-commerce customer support and order management mobile app. (iPhone/iPad app by Alice Labs Pte. Ltd.)

- Source: https://appshunter.io/ios/app/revora-ecommerce-inbox/id1585089223 (this page in markdown: same URL + `.md`)
- Developer: [Alice Labs Pte. Ltd](https://appshunter.io/developer/1585089225)
- Category: Utilities, Productivity
- Price: Free
- Rating: 4.70/5 from 6 App Store ratings · 8 written reviews indexed
- Age rating: 4+
- Requires: iOS 15.0 · 48 MB
- Languages: American English
- Released: 2021-10-30
- Data updated: 2026-09-10
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/revora-ecommerce-inbox/id1585089223/reviews.md

## What is Revora?

MyAlice is now Revora. Same app, same login, same conversations, new name and new look. Nothing to migrate.

Manage e-commerce sales and support anytime, anywhere with the Revora mobile app. Reply to customers across your social channels, live chat, and email from one shared inbox. Keep your Shopify, WooCommerce, and Salla orders close at hand, and see exactly who you are talking to while you chat.

ALL YOUR CONVERSATIONS AND ORDERS IN ONE INBOX

Connect every channel your customers use. Wherever they reach you - WhatsApp, Instagram, Facebook, Telegram, Viber, LINE, email, or your website - find every conversation and order in one app.

SUPPORT ON THE GO

Reply from the comfort of your bed, sofa, or hammock. Push notifications tell you the moment a ticket arrives, and you decide which ones are worth waking up for.

WORK ALONGSIDE YOUR AI AGENTS

Your Revora AI agents handle routine questions around the clock. See what they have answered in the AI Agents queue, and step in with the full conversation history whenever a customer needs a person.

SEAMLESS TEAM COLLABORATION

Assign, reassign, or resolve tickets in real time. Leave private notes that only your team can see, and save customer attributes as you go.

CUSTOMER DATA AT YOUR FINGERTIPS

Everything you need to know about the person you are replying to - contact details, order history, lifetime summary, and product interactions.

RESPOND FASTER WITH SAVED REPLIES

Save your most-used responses and reuse them with a tap. Send WhatsApp message templates with variables already filled in.

ABOUT REVORA

Revora, formerly MyAlice, is the AI conversational commerce platform for e-commerce brands. Everything you need to sell, support, and grow through chat:

* AI agents that recommend products, resolve tickets end to end, and manage social comments.
* A unified inbox bringing every channel your customers use into one place.
* Pre-sales and post-sales automations, plus WhatsApp campaigns that convert.
* Reports and analytics across channels, agents, and revenue.

We would love to hear your feedback. Have something you want us to add or improve? Tell us on whichever channel you prefer - we have them all connected on Revora.

Requires a Revora account. Get started at userevora.com.

## Key features

- Multichannel helpdesk
- Shared inbox for all conversations
- E-commerce order management
- Customer data display
- Team collaboration tools
- Canned responses

## Recent user reviews (8 of 8)

All indexed reviews: https://appshunter.io/ios/app/revora-ecommerce-inbox/id1585089223/reviews.md

### 5/5 — Amazing App

*2026-03-03*

Just click and install

**Developer response:** I’m happy to help—could you tell me which MyAlice app or integration you’re trying to install and where (Shopify, WooCommerce, etc.) so I can guide you step-by-step?

### 3/5 — Review

*2025-12-23*

Very Nice Apps

### 5/5 — Excellent experience

*2025-05-22*

Good experience

**Developer response:** Thank you for your review.

### 5/5 — Marvelous

*2025-05-19*

Highly recommended

**Developer response:** Thank you for your feedback.

### 5/5 — Excellent

*2025-03-23*

Good experience

### 5/5 — Outstanding

*2025-03-16*

Within few clicks, you can get the best support for your business. Highly recommended.

**Developer response:** Thank you for your review. Highly appreciated.

### 5/5 — Outstanding

*2025-03-12*

Within few clicks, you can get the best support for your business.

### 5/5 — Amazing!

*2021-10-31*

Customer support for your online stores never been so easy!

## Frequently asked questions about Revora

### What platforms can I connect to MyAlice?

MyAlice supports connections to major social media channels like Facebook, WhatsApp, and Instagram, as well as live chat for your website. It also integrates with e-commerce platforms like WooCommerce and Shopify.

### Can I manage my team's workload with MyAlice?

Yes, MyAlice offers seamless team collaboration features. You can assign, reassign, and resolve tickets in real-time directly from your phone, and leave private notes for team members.

### Does MyAlice offer any automation features?

Yes, MyAlice includes AI chatbots designed specifically for e-commerce to help automate customer support. It also allows you to save frequently used responses as canned responses for faster replies.

### How does MyAlice help me understand my customers better?

MyAlice displays comprehensive customer data while you chat, including customer details, order history, lifetime summary, and product interactions, enabling more effective support.

### Is MyAlice available on multiple devices?

MyAlice is designed for mobile use and is available on iPhone, iPad, and iPod devices, allowing you to manage support on the go.

### How often is MyAlice updated?

The latest version of MyAlice is 1.6.2, and it was last updated on January 20, 2026. This indicates a commitment to ongoing development and improvements.

### What is the user rating for MyAlice?

MyAlice has received a strong user rating of 4.6 stars from 5 ratings, suggesting a high level of user satisfaction with the application.

### Does MyAlice have ads?

MyAlice is free to use and does not contain advertisements, allowing for an uninterrupted customer support experience.

## Version history (last 5 releases)

### 2.0.0 — 2026-09-07

MyAlice is now Revora.

New name, new icon, new colours, same app and the same login. 
Nothing to migrate, nothing to set up again.

### 1.8.0 — 2026-09-03

- Bug fixes
- Added AI Agent Queue
- Away reason flow
- Others improvements

### 1.6.2 — 2026-01-20

We’ve fixed bugs and made improvements to enhance your experience.

### 1.6.1 — 2025-10-30

This update includes minor bug fixes and UI improvements to make the app even better.

### 1.6.0 — 2025-07-17

Improved email support and content display, along with various bug fixes and performance enhancements.

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## More apps by Alice Labs Pte. Ltd

- [Axentec OMNI](https://appshunter.io/ios/app/axentec-omni/id6758568132)

All apps by Alice Labs Pte. Ltd: https://appshunter.io/developer/1585089225

## Related topics

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-10.*