# REX (Retail Excellence)

> Mobile app for retail merchandising field reps to manage tasks and submit reports. (iPhone/iPad app by Retail Merchandising Services.)

- Source: https://appshunter.io/ios/app/rex-retail-excellence/id1081641990 (this page in markdown: same URL + `.md`)
- Developer: [Retail Merchandising Services](https://appshunter.io/developer/1081641989)
- Category: Business, Utilities
- Price: Free
- Rating: 2.00/5 from 29 App Store ratings · 7 written reviews indexed
- Age rating: 4+
- Requires: iOS 15.0 · 62 MB
- Languages: American English
- Released: 2016-03-30
- Data updated: 2026-08-28
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/rex-retail-excellence/id1081641990/reviews.md

## What is REX (Retail Excellence)?

REX (Retail Excellence) is a mobile application for Retail Merchandising Services, Inc. field representatives that allows them to view their assigned work and complete reports in store.  This allows reps to easily view their scheduled services by location, complete their store report questionnaires, take photos, and submit reports.

## Key features

- View assigned work by location
- Complete store report questionnaires
- Take photos within the app
- Submit reports easily
- Manage scheduled services

## Recent user reviews (7 of 7)

All indexed reviews: https://appshunter.io/ios/app/rex-retail-excellence/id1081641990/reviews.md

### 1/5 — Built for Droid. Not apple friends

*2026-01-04*

Clearly the people who built this do not use it. The old app was better.

### 3/5 — Print

*2021-04-18*

I don’t like that you still can’t print from REX.
Still have to go to the web page to print.
Double work.

### 4/5 — Way better with updates!

*2021-02-22*

Latest app updates have been very nice.  No longer do the service reports and camera endlessly twirl around without moving the phone almost at all.  Camera now has a wider field of view so you don’t have to stand back so far to capture sections in narrow aisles.  Love to be able to click on tracking numbers to see if delivered.  Wish there was a way to chat in the app with someone at RMS home office instead of having to call if you have a problem or question.  Would be great to be able to filter or sort services by due date or length of estimated time or other options.

### 1/5 — Fix the rotation

*2021-01-24, version 3.6*

Ability to stop the rotation😳

### 3/5 — Rotate Lock!

*2020-11-23*

If the rotation could be locked that would be great! It’s a great app, however, the screen constantly rotates even when I don’t initiate the rotation.

### 1/5 — This app should not be used

*2019-09-19*

This app needs a lot of fixing. It is hard to use. First you have to sign in every single time. Second, when you take photos the camera switches from vertical to horizontal (that makes it difficult to get a decent photo), not to mention the quality of the photos are terrible. Third, when reviewing the POG planogram it is impossible to view it all on the screen. I have to bring a separate phone with just to view the photos, and lastly, it’s almost impossible while reporting to switch back and fourth to the directions. This app needs to be redesigned completely!!!!

### 2/5 — Rotation

*2019-09-19*

The ability to have rotation lock would be amazing when trying to input numbers in the novelty projects

## Frequently asked questions about REX (Retail Excellence)

### What is REX (Retail Excellence) used for?

REX (Retail Excellence) is a mobile application designed for field representatives of Retail Merchandising Services, Inc. It enables them to view their assigned work, complete in-store reports, take photos, and submit their findings directly from their device.

### Is REX (Retail Excellence) free to use?

Yes, REX (Retail Excellence) is available for free download and use. The provided data indicates it is a free application with no associated purchase cost.

### What devices does REX (Retail Excellence) support?

REX (Retail Excellence) is designed to work on iPhones, iPads, and iPods. It is compatible with Apple's mobile operating system.

### How often is REX (Retail Excellence) updated?

The latest version of REX (Retail Excellence) is 4.0.5, last updated on March 16, 2026. While this indicates a recent update, the frequency of future updates is not specified.

### What is the age rating for REX (Retail Excellence)?

REX (Retail Excellence) has an age rating of 4+. This means it is considered suitable for children aged four and older.

### Does REX (Retail Excellence) have ads?

No, REX (Retail Excellence) does not contain advertisements. The application data specifies that it does not have ads, ensuring an ad-free experience for users.

### What kind of reports can be completed with REX (Retail Excellence)?

Users can complete store report questionnaires directly within the REX (Retail Excellence) app. This allows for detailed reporting on in-store activities and observations.

### Who developed REX (Retail Excellence)?

REX (Retail Excellence) was developed by Retail Merchandising Services. They are the company for whom the field representatives use this application.

## Version history (last 5 releases)

### 4.0.7 — 2026-08-25

WHAT'S NEW

• Camera Improvements
  - Tap anywhere on the camera preview to focus on that spot.
  - Taking a photo is smoother with no extra zoom or jump after tapping the shutter.
  - Faster, more reliable camera recovery if interrupted.

• More Reliable Photo Locations
  - Photos save immediately, even if location/GPS isn't determined right away.

• Clearer Sign-In Messages
  - Better details when sign-in fails (e.g., no internet vs. incorrect credentials).

• Smoother Report Forms
  - Conditional questions fade smoothly.
  - Background retry answers update automatically once successful.

• Document Viewer
  - Improved reliability when viewing PDF documents.

• Polish
  - Refined layout and visual fixes.

UNDER THE HOOD
- Improved network reliability on slow or unstable connections.

### 4.0.6 — 2026-08-24

WHAT'S NEW

• Camera Improvements
  - Tap anywhere on the camera preview to focus on that spot.
  - Taking a photo is smoother with no extra zoom or jump after tapping the shutter.
  - Faster, more reliable camera recovery if interrupted.

• More Reliable Photo Locations
  - Photos save immediately, even if location/GPS isn't determined right away.

• Clearer Sign-In Messages
  - Better details when sign-in fails (e.g., no internet vs. incorrect credentials).

• Smoother Report Forms
  - Conditional questions fade smoothly.
  - Background retry answers update automatically once successful.

• Document Viewer
  - Improved reliability when viewing PDF documents.

• Polish
  - Refined layout and visual fixes.

UNDER THE HOOD
- Improved network reliability on slow or unstable connections.

### 4.0.5 — 2026-03-16

You can now track your project start time when starting a report, and we removed the microphone permission for taking photos.

### 4.0.3 — 2026-01-04

New service and lunch times.

### 4.0.2 — 2025-03-26

The REX app has undergone an overhaul. The same great features, new design enhancements.
Access additional documents without closing out of the store report.
Indicators on each question will show if your picture or answer has been uploaded to the Portal.
Stores and Services are sorted in order by the service’s due date.
The app now supports notifications, allowing the home office to get important messages to you right on your device.

## Apps similar to REX (Retail Excellence)

| App | Rating | Price | Category |
| --- | --- | --- | --- |
| [VisitBasis for merchandisers](https://appshunter.io/ios/app/visitbasis-for-merchandisers/id1455781488) | 3.0 (4) | Free | Business |
| [VIP - Merchandising](https://appshunter.io/ios/app/vip-merchandising/id1076978550) | 5.0 (1) | Free | Business |
| [Project Fielder](https://appshunter.io/ios/app/project-fielder/id1472943475) | 2.0 (1) | Free | Business |
| [IRI - Data Collection](https://appshunter.io/ios/app/iri-data-collection/id1599573538) | 3.1 (21) | Free | Business |
| [RMS-Mobile](https://appshunter.io/ios/app/rms-mobile/id1606995475) | 4.2 (5) | Free | Business |
| [OptimMerchandising](https://appshunter.io/ios/app/optimmerchandising/id1389627857) | 1.3 (3) | Free | Business |

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*