# Rexton App — user reviews > 486 indexed App Store user reviews of Rexton App by Sivantos Pte. Ltd., rated 4.20/5 from 7,427 ratings. - Source: https://appshunter.io/ios/app/rexton-app/id1356550309/reviews - App overview in markdown: https://appshunter.io/ios/app/rexton-app/id1356550309.md - Rating breakdown: 5★ 4,645 · 4★ 1,298 · 3★ 628 · 2★ 360 · 1★ 496 ## What do users think of Rexton App? Overall sentiment: negative **Pros** - 🚀 Easy to control hearing aids - 👍 Customizable settings - 🚀 Convenient app integration - 👍 Good sound quality - 🚀 Helpful assistant feature **Cons** - 🐛 Bluetooth connectivity issues - 🔋 Battery level inaccuracy - 👎 Unintuitive user interface - 🐛 Frequent app crashes - 👎 Limited functionality compared to previous app **Commonly reported bugs** - Volume controls not working as expected - App failing to recognize hearing aids - Settings resetting unexpectedly - Streaming audio quality issues - Inconsistent Bluetooth connectivity **Most requested features** - Ability to adjust left and right hearing aids independently - More customization options for different listening environments - Apple Watch app integration - Improved battery life indicator - Better Bluetooth pairing and stability ## Newest reviews (15 of 486) ### 2/5 — Needs some work *2026-09-03, version 2.8.0* The app is not easy to use as sliders and changes to a setting using finger control for a slider are significantly below other iPhone apps. Streaming content from your iPhone in a louder environment lacks controls to adjust or compensate for the noise. MFI features less than other hearing aid apps I have used. Overall the UI is not very high on the quality scale. ### 2/5 — App Review *2026-09-01, version 2.8.0* As hearing aid apps go this one isn’t too problematic. Some are simply awful. I am finding with each update to the app it becomes more susceptible to crashing ### 3/5 — Has been very erratic *2026-08-01, version 2.7.51* On again/off again ### 3/5 — Disappearing features *2026-07-17, version 2.7.51* I have been attempting to rediscover the directionality function. According to jet GPT, it is there, but I cannot find it. It wants me to set up the app, but that disconnects my current hearing aids. This is very frustrating and to help within the app and the assistant we’re not useful. ### 3/5 — Pairing *2026-07-11, version 2.7.51* App does not pair via bluetooth with hearing devices even when fully charged. ### 3/5 — Lock setting *2026-07-04, version 2.7.51* I set the hearing aids to where they work best and they jump back. Very aggravating. ### 3/5 — Blue tooth buggy *2026-06-23, version 2.7.51* Streams my phone even though Bluetooth is off- Can’t turn off in app Shrill sound with limited adjustments ### 3/5 — Peu satisfaisant *2026-06-16* Pas de géolocalisation des AA en cas de perte ### 3/5 — what's the problem with Speech Assist? *2026-06-13, version 2.7.40* is there some kind of magic trick to *turning on* speech assist? When it IS on, it makes a huge improvement for me to hear what people are saying ### 1/5 — Glitches *2026-06-05, version 2.7.40* There are numerous glitches and issues, constantly reloading, resetting and going back to my provider ### 1/5 — Le Bluetooth se déconnecte tout le temps *2026-06-03* Je ne recommanderai pas cette marque à des amis ### 2/5 — Rexton App *2026-06-01, version 2.7.40* Not happy with Rexton App. When I connect to Bluetooth it is fine. When I open the Rexton app for bluetooth it says it cannot connect. I will take it back to where i had them fitted. ### 2/5 — Usabilidade *2026-06-01* Ruim, nível de bateria ser sonora e o e cúmulo , visto que somos deficientes auditivos ! Deve ser nível gráfico e não áudio ! Faça a aplicação para o público correto por favor. Sem opção de reset do aparelho que tb seria uma funcionalidade muito utilizada, sem falar de ajuste de microfonia que tb não temos ### 1/5 — not a fan *2026-05-29, version 2.7.40* loses connection all the time ### 1/5 — Muito ruim *2026-05-27* Limitado demais, direto da sons desnecessários do aparelho e toda hora vive caindo o Bluetooth e não equaliza de verdade a bateria, péssimo! ## Most critical reviews (10 lowest-rated) ### 1/5 — What is the purpose of this app? *2026-08-27, version 2.8.0* Is it the app, the hearing aid itself or the Audiologist who has no clue on how to adjust my hearing aids or instruct me how to use this app so that I can hear words instead of white noise? I know my hearing is compromised, that is why I need hearing aids. But this app doesn’t allow me enough freedom or give me any instruction to make adjustments for the environment I am in. There is no manual to explain what Program 1, 2, 3 or 4 are. There used to be titles for each program but they have disappeared. I am at a total loss! ### 1/5 — Terrible App *2026-08-18, version 2.7.51* By far, the worst app I’ve had the pleasure to attempt to use. Cannot the bluetooth setting to connect to my iphone after repeated attempts. Worhtless is an understatement. ### 1/5 — Low call volume on iPhone, limited functions *2026-08-10, version 2.7.51* Hearing aid and microphone volume are both low enough to be unusable for phone calls. Streaming volume from all sources is too low. App provides only very basic controls. Online adjustment feature is very limited, only affects the Automatic program, and when adjustments are removed the programming reverts to the factory basic unadjusted state, thus deleting any adjustments made by your audiologist. I do not recommend the Rexton Reach aid from Costco as it is not recognized by Apple iPhone 17 Pro Max as MFI Certified despite Rexton’s advertising and thus certain Apple adjustment menus for hearing aid adjustment are unavailable. ### 1/5 — Useless *2026-07-30, version 2.7.51* This app is useless as my hearing aids keep losing the internet ### 1/5 — Volume Control *2026-07-24, version 2.7.51* The volume control starts out with the ability to set the volume for left and right but then switches to only a single control for both. It is frustrating!!!! ### 1/5 — Marginally Effective *2026-07-20, version 2.7.51* Needs Better Bluetooth. The adjustments in App are fine but getting the hearing aids connected to Bluetooth is a tedious process. Takes my phone and the App forever to get connected. ### 1/5 — Maddening *2026-07-11, version 2.7.51* At two or three week intervals app friezes and will not connect or disconnect leaving me no option but deleting and reinstalling. I should give Rexton a zero but I’m being nice. I have worn hearing aids for 30 years and this is my first totally unhappy experience. I do not recommend this product. ### 1/5 — Horrible *2026-07-09, version 2.7.51* The sound adjustments on the app make a little improvement to the sound but the adjustments revert to the default every time they are recharged. Every morning they have to be reprogrammed. Had service on the right aid and now the app doesn’t “recognize” it. The app says “turn it off then on again” but there is no ON and OFF switch. So the app is useless. We (customers) were sold on all the advantages of connecting with Bluetooth but they can’t connect to television, radio, automobile, PC, tablets, CD Player, Blu ray, or any other Bluetooth devices. Now, months later I’ve updated to the newest release and again, it fails to connect both internet and Bluetooth. It says “switching on Bluetooth “ then turns off. It says “place your hearing aids close to your phone” when they are fully charged and sitting on the phone’s screen. It says, Try again later.” That all translates to, “THIS APP DOES NOT WORK.” That’s evident when it is 13 years old and every two weeks they still have “fixed bugs in the app.” The whole app is a BUG. ### 1/5 — Déçu +++ *2026-06-06* Problèmes récurrents : connexion avec le boîtier foireuse. Parasites. Gestion du Bluetooth calamiteuse compliquée avec déconnexions spontanées. ### 1/5 — Won’t let you connect if there’s only one hearing aid *2026-06-06, version 2.7.40* The app would not let me connect just one hearing aid. I can’t find my other one so now I can’t even use the app. It sucks. ## Most praised reviews (10 highest-rated) ### 5/5 — Kann man nur weiterempfehlen! *2026-08-04* Die App funktioniert und ist übersichtlich. Es ist einfach praktisch mal das Handy aus der Tasche zu zaubern und die Ohren mal leiser oder lauter zu machen. Das Verbinden mit den Hörgeräten klappt schnell und die Einstellungen lassen sich einfach anpassen. Besonders praktisch finde ich die Lautstärkeregelung und die verschiedenen Hörprogramme. Insgesamt eine zuverlässige App, die den Alltag deutlich erleichtern kann, wenn man ein bisschen die Technik von heute beherrscht. Klare Empfehlung!! ### 5/5 — Adjusting *2026-08-03, version 2.7.51* The adjustments (volume, balance, etc) are easy to make but there’s no option to lock them in. I have to readjust them every morning. ### 5/5 — MERCI *2026-07-01* Dès mon levé je m équipe de mes aides. Je suis totalement satisfaite du confort d écoute en famille. Je ne maitrise pas l écoute dans une foule mais j adore le streaming de mes livres et conversions téléphoniques. Je ne me suis pas adaptée aux embouts moulage car le son de ma voix résonnait dans ma tête. Par contre je déplore l impossibilité de synchroniser avec mon MacPro âgé d un an et aux dernières mises à jour. Avez vous une solution ?? Je viens de découvrir que mon prestataire peut suivre mes aides à distance et m aider de ce fait à résoudre un problème. Bravo pour votre travail, j ai 83 ans et suis émerveillée par ces avancée. Bravo ### 5/5 — Great app *2026-06-19, version 2.7.50* This app is easy to use. I have used the assisant to change up when i couldnt hear certain voices. Works!! Couple of the sub units Are close together in sound but works. Dont change ### 5/5 — Life changing *2026-06-08, version 2.7.40* I use Rexton App daily and I can now hear the voices of loved ones. Thank you. ### 5/5 — Customer review *2026-03-18, version 2.7.32* Good app helps refine the use of my hearing aids would work better than any I’ve had before. I I’ve had them 4+ months and I am most satisfied. ### 5/5 — App has good upgrades *2026-01-21, version 2.7.32* The “live listen” feature was added last year. I’ve found it helpful in restaurants when I can put my phone down on the table and it becomes a microphone, sending sound to my hearing aids. Also the “speech boost” works really well and definitely improves my ability to understand people. And these updates were free! Thanks. ### 5/5 — Enjoy Rexton app *2025-12-23, version 2.7.31* I find it difficult as a senior to get paired up & volume is weak, I am not happy with the app ### 5/5 — Mr. Collins *2025-11-25, version 2.7.21* My hearing aids are great and the app is awesome!!! ### 5/5 — Opening *2025-11-18, version 2.7.21* Opening --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-10.*