# RGPro Connect — user reviews > 99 indexed App Store user reviews of RGPro Connect by 3Point Development Inc, rated 1.83/5 from 145 ratings. - Source: https://appshunter.io/ios/app/rgpro-connect/id1223179567/reviews - App overview in markdown: https://appshunter.io/ios/app/rgpro-connect/id1223179567.md - Rating breakdown: 5★ 13 · 4★ 8 · 3★ 11 · 2★ 21 · 1★ 87 ## What do users think of RGPro Connect? Overall sentiment: negative **Pros** - 🚀 Fast booking process under 30 seconds - 💾 Saves user information for quick autofill - 📱 Easier than booking on website - 🎫 Digital membership barcode display - 👥 Can sign multiple people up at once - ✅ Functional for basic class reservations **Cons** - 🐛 Constant app refreshing during booking - 🐛 Crashes and returns to home screen mid-booking - 😞 Outdated and clunky user interface - 🚫 No Apple Wallet integration - 🚫 Cannot cancel/reschedule from app - 🚫 Requires separate login for each gym - 🚫 Poor mobile responsiveness and layout issues - 🔐 Security concerns about data protection - 😤 Captcha fails to load properly - 😤 Barcode doesn't load or display correctly - 😤 Requires re-entering information repeatedly - 😤 No calendar view of booked classes - 😤 Unintuitive and confusing navigation - 😤 Looks like a web wrapper, not a native app **Commonly reported bugs** - App refreshes constantly during booking process - Crashes and returns to home screen mid-transaction - 502 Bad Gateway errors preventing sign-in - Internal errors when viewing recent bookings - Barcode fails to load on iOS 13+ - Captcha popup extends off-screen on mobile - Login loop preventing account access - Password entry loops back to home gym selection - Dropdown menu takes up half UI and won't close - Barcode changes digits on each app open - App forgets user information after logout - Reservation flow continuously returns to home page - App incompatible with certain iOS versions **Most requested features** - Apple Wallet integration for membership barcode - Apple Watch support for check-in - Calendar view of all booked classes - Ability to cancel/reschedule reservations in app - Support for multiple gym accounts simultaneously - Auto-fill email address in participant fields - Facility hours and information display - Calendar sync to iCal or other calendar apps - Touch ID/Face ID login support - Password manager integration - Improved search functionality - Better gym selection/defaulting mechanism - Display of current booking numbers for classes - Delete account functionality for GDPR compliance ## Newest reviews (17 of 99) ### 3/5 — Thanks for fixing the bug *2025-06-17, version 1.0.6* Yayyy! I can now see ‘My Recent Online Bookings’ in the app again. Also it would be cool if you could fix the auto-fill feature where it says ‘Choose existing participant, or enter in new name...’ I want it to auto-fill my email as well as my name but it never auto-fills the email. ### 1/5 — It stopped working and there is no way to report the bug *2025-05-09, version 1.0.6* Cant sign up for classes. Tried redownloading the app. Still gives an error code. ### 1/5 — Never ever works *2025-05-06, version 1.0.6* Ever. ### 1/5 — Pls Fix Bug *2025-05-05* I can no longer see ‘My Recent Online Bookings’ in the app and it’s kind of a critical feature pls put it back and I will update the review Also it would be cool if you could fix the auto-fill feature where it says ‘Choose existing participant, or enter in new name...’ I want it to auto-fill my email as well as my name but it never auto-fills the email. ### 1/5 — Janky, currently non functional *2025-05-03, version 1.0.6* The app works, even if the layout is outdated and confusing. However, for the last few days it straight up doesn’t work and displays an error message when trying to see available classes, book classes, and view your already scheduled classes to confirm or cancel. ### 1/5 — In desperate need of update *2025-05-02, version 1.0.6* The app just broke this past week. All of the links to book classes, review bookings, etc are broken. ### 1/5 — Barcode doesn’t load *2025-02-26, version 1.0.6* I only wanted the app so I could check in to the centre without needing my physical membership card, but the barcode doesn’t load when I select it just a white screen ### 1/5 — Utterly awful u/i *2025-01-02, version 1.0.6* It works, but it’s clunky and basically feels like the internet in 1998. App needs to take up entire viewport, larger text, bigger buttons, and support for adding member pass to digital wallet as just to get to 3 stars. Graphic design improvements and bespoke gym branding will get it to 5. ### 2/5 — Wonky *2024-09-25, version 1.0.6* What's the point of having an app if it's all just hyperlinks? Pretty pointless other than using my barcode which even then has its issues. Not to mention how plain and ugly the entire interface is. ### 1/5 — Can’t book classes on occasion because my gym chose this software *2024-07-08, version 1.0.6* Every now and then the reservation flow will continually return me out to the home page before I’m able to reserve a spot in a class. Fix this one bug and I’d give it 5 stars. Others seem to be reporting the same. ### 1/5 — Terrible app *2024-04-17, version 1.0.6* It’s amazing that an app can be so simple and yet so convoluted and ugly ### 2/5 — Annoying use of captcha *2024-03-25, version 1.0.6* App makes the user complete a captcha every time they make a booking despite already being logged in. ### 1/5 — Barely functions *2024-03-22, version 1.0.6* After months of regular use, I was signed out and can’t log back in. The app is looping in the login screen. ### 1/5 — App UI interface is garbage *2024-03-04, version 1.0.6* app ui interface is garbage. Who wrote this app??? ### 1/5 — It’s not an app in any meaningful sense. *2023-06-29, version 1.0.5* It serves basically no purpose. There are no additional benefits of significance compared to simply logging into the climbing wall website, and it looks less appealing. ### 1/5 — So frustrated *2022-12-11, version 1.0.5* It is difficult to express how bad of a product this is. Every time I use RGPro (on mobile, desktop, iPad) I am stunned by how poorly it works and how terrible the user experience is. If I could give this zero stars I would. ### 1/5 — Super glitchy *2022-12-03, version 1.0.5* I have reloaded this app repeatedly. It keeps disallowing me to enter my password. It cycles back to ask me home gym. Very frustrating. ## Most critical reviews (10 lowest-rated) ### 1/5 — Good idea, terrible execution *2026-04-16, version 1.0.6* This app offers the idea of an efficient way to check-in to your gym. However, my experience with this app has been nothing short of abysmal. Ranging from the inability to pull up the location I’m searching for to complete crashes, it is awful. I hope there are updates made in the future to improve this dumpster fire of an app. ### 1/5 — Not Updated *2026-03-16, version 1.0.6* Does not have my facility ### 1/5 — No longer works at all *2026-01-28, version 1.0.6* Blather ### 1/5 — Doesn’t work *2025-10-01, version 1.0.6* Downloaded this as the web app is cumbersome to use and lacks key features (such as seeing payment history). However, the app version refuses to find my gym, so is completely unusable. ### 1/5 — It doesn't work *2025-05-23, version 1.0.6* There is literally no app within this shell of an application. None of the functions work. ### 1/5 — Very buggy *2025-05-16, version 1.0.6* Can’t see recently online bookings anymore, keep getting an internal error. ### 1/5 — App does not work. *2025-05-15, version 1.0.6* This app does not work. RGPro has a mediocre web interface, and a worse app. Would not recommend any gym use them. ### 1/5 — Stopped working *2025-05-14, version 1.0.6* Worked ok for 2 years. Now every time I try to book a class it gives me an error for “bad gateway” or “page not found” ### 1/5 — 502 bad gateway *2025-05-13, version 1.0.6* Won’t let me sign in because of bad gateway. ### 1/5 — Clunky and broken *2025-05-11, version 1.0.6* Clunky signups and has been broken (unable to view classes or signup) for weeks. Movement gyms should have something better. ## Most praised reviews (10 highest-rated) ### 5/5 — Works for me *2023-04-03, version 1.0.5* Not the prettiest app, but it lets you do what you need to. Seems stable on my end ### 5/5 — Works well with Hive *2022-01-07, version 1.0.5* Works well for what it was built for! Haven’t had any issues booking my climbing sessions so far. ### 5/5 — Try it out *2021-07-11, version 1.0.5* I read the reviews and avoided downloading this app and scheduled all my classes via a website that took forever, so I may be biased, but this turned out to be super easy/useful in comparison. I haven’t had any problems. ### 5/5 — Very useful *2021-07-08, version 1.0.5* During covid i was able to book all my reservations easier and faster than through the web, and i was also able to smoothly book a lead climbing class ### 4/5 — Easier than booking on web *2023-04-16, version 1.0.5* This isn’t as bad as people are making it out to be. It’s a lot easier to book classes here, under 30 secs, than on the website (movement website is super glitchy via mobile). Sure the user interface could use some work, and it’d be nice to see all classes in a week or month on one screen instead of flipping thru each day, but you take what you can get ### 4/5 — Limited functionality but works as a simple reservation system *2022-04-05, version 1.0.5* The app works well for signing up for classes in under a minute, as it can store all your user information and autofill forms. It also has an easy-to-use interface. It is lacking in the ability to cancel a reservation from the app (or at least I haven't been able to) and would be helpful to have more info about upcoming community/calendar events and hours of operation (or changes in hours). ### 4/5 — Good app, easy to book the wrong gym *2021-02-02, version 1.0.5* Overall the app works really well. RGPRO always defaults to the last gym you made a reservation at, which can make it easy to make a reservation for the wrong gym if you’re not careful. I live in an area with access to multiple gyms with the same membership and have definitely made this mistake a few times along the way. ### 4/5 — Please ad Barcode to Apple Watch. *2019-11-04* I use my phone exclusively for check-in. But a update request: I would like to use my watch. Could you look into adding this feature? ### 4/5 — Looks, feels, and acts like a web shell, but does the job *2018-10-19, version 1.0.4* +1 for the apple wallet integration :D ### 3/5 — Half-baked *2026-04-15, version 1.0.6* I'm feeling embarrased for the app maker. Someone thought it would be a good idea to release this half baked product into the world. It doesn't even have all location listed. Take it off the app store, finish making it, take a little pride at what you do guys. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-05.*