# RHB Mobile Banking — user reviews > 93 indexed App Store user reviews of RHB Mobile Banking by RHB Bank Berhad, rated 4.80/5 from 1,075 ratings. - Source: https://appshunter.io/ios/app/rhb-mobile-banking/id1440953606/reviews - App overview in markdown: https://appshunter.io/ios/app/rhb-mobile-banking/id1440953606.md - Rating breakdown: 5★ 960 · 4★ 73 · 3★ 16 · 2★ 6 · 1★ 20 ## What do users think of RHB Mobile Banking? Overall sentiment: negative **Pros** - 👍 Easy navigation - 👍 Secure online banking - 👍 Good customer service **Cons** - 🐛 App crashes and errors - 🐛 Compatibility issues with newer devices - 🔒 Frustrating authentication process - 🤔 Inability to use app on multiple devices **Commonly reported bugs** - Buttons not working properly - Multi-currency account issues after updates - Unable to add favorites in the app **Most requested features** - Allow transactions above RM10,000 - Integrate app with RHB Now for seamless experience - Improve app stability and performance ## Newest reviews (16 of 93) ### 2/5 — Stability And Speed Issues AND NOT USER FRIENDLY *2026-05-31* FURTHER UPDATES after the last update, it will not load. it keeps me giving me “unable to initialise connection” message. when it does load, it is with a blank home page or when i do get to sign in with my touch ID, and choose accounts it will not load. and it keeps asking me to update my profile when there is nothing to update. i tried it anyway and saved the updates, it will still show up again the next time i get to log in. i have restarted my device and i do not want to delete the app as all the data will be erased and i have so many favs and billers saved. PLEASE FIX THIS UPDATE I have downgraded my 3 star review. If i could it would be a MINUS. It’s gotten worse. I added about 20-30 bank, credit card and loan accounts, billers, govt payees and Paypal as favourites using the RHB website. (The constant TAC and security question input at EVERY REQUEST is also frustrating and irritating). I have signed in and been verified, it should not keep asking me at every request or transaction. Maybe a TAC at an unusually large transaction is applicable but for adding a favourite. SERIOUSLY. Even while using the website, it is slow and i got a few error message 502, oops the server is not responding or logs me out. TERRIBLE. The reason i chose not to use the app to add my favourites is because of the constant TAC inputs. Using my mobile, in order to read the TAC, i have to exit the app, when i do that, guess what. IT LOGS ME OUT. So i have to do the process all over again. Again, TERRIBLE!!!!!!! While i was out, i tried to use the app to make a payment, NO FAVOURITES. The app tells me to add favourites. THIS IS RIDICULOUS. NOT USER FRIENDLY. It’s obviously not linked to my account. Now it seems I have to re-add all my favourites in the app AGAIN. If i did not need this account for my paypal i would close this account. FYI I use iPad Pro IOS 13.2, iPhone 7 Plus IOS 13.1 and HP Pavillion Windows 10. App has been updated. This may not be a factor but i think you can only use 1 registered device - tablet or phone or PC (i have not confirmed this). If this is the case RHB needs to change that - everybody i know uses more than 1 - most have a minimum of 3. I finally got an answer from RHB - their solution - to add favourites i have to use the app. Nowhere (if i am wrong someone please tell me) does it say in the guides that i SHOULD use the app to add favourites. The link it seems is one-way - from app to internet banking only. At 60 yrs old, i am not an IT expert but consider myself tech savvy. I love and use all electronic gadgets where possible. Common sense should prevail and app, internet banking, ATM, counter should be linked. What happens at one, should be reflected at all the others. Initial Jan 20 complaint: Even using touch id, it keeps rejecting my log in. And during transactions, it will give the error message “oops something is wrong, try again”. And i have only been using this for two weeks so i can look forward to more frustrating moments. AND it is so SLOW when you compare it to other bank or payment or financial apps/wallets and i use several. **Developer response:** Hi lizamail, we are sorry to hear that and take note of your feedback. Please contact us at customer.service@rhbgroup.com with your contact details so that we can assist you further or visit www.rhbgroup.com/EBK1 for to access the step by step guides for better experience. Thank you. ### 2/5 — info update *2026-05-26, version 3.7.0* was asked to update my information after an online transfer failed, but the app required details that were not even available to me, preventing me from proceeding. This happened multiple times as I kept delaying the update hoping the issue would eventually be fixed but no. The process is poorly designed and unnecessarily blocks users from doing online transactions. Only after contacting customer service was the error finally resolved and was able to proceed. You should improve the user experience instead of creating barriers that prevent users from using basic banking services. ### 2/5 — its a good apps but…… *2026-05-13* i saw the notice on being the older iphone will no longer support for the new app updates in the future, it is kind of sad to have this being the issues when you guys can just make the compatibility updates for older software that we don’t have control on the software update being stuck at certain version, does this mean it affect even for the apple pay to? **Developer response:** Hi uncrowned07, iOS 15 and below is no longer supported on RHB Mobile Banking due to security enhancements and upgraded features. Hence, Apple iOS will no longer provide security updates and protection to some of their older OS versions. Please proceed to upgrade your mobile devices/version to a newer model/version to continue to use our RHB Mobile Banking App. Thank you. ### 4/5 — Highly recoomend this bank for locals and foreigners *2026-05-05, version 3.6.1* Have seen steady progress with RHB in terms of not just the app, but also its product offerings and inclusivity of non-locals. For the app itself, it is fluid, efficient and gets the job done with minimal steps. Reliable and every update comes with new features. I hope for longer uptime durimg midnight. For product, their multi-currency stands out as having the most available and transparent fees, plus one of the few local banks that do not care if you are foreigner or local. Just have proper documentation and you can open savings, investment and even credit card. I do hope you can automate more of the processes instead of having us go to branches, but overall, minor, compared to the great service I am experiencing so far. Lastly, they also have in-app chat support, adding another channel for our concerns if phone calls are not possible. The 4 star for now, as I know alot more can be done, but I am very satisfied so far. Keep it up. Definitely recommend this bank to my local friends and fellow expats in Malaysia ### 3/5 — Accessibility issue for the visually impaired. *2026-02-14, version 3.6.1* Hi, I'm a blind user. First and foremost I would like to congratulate RHB for making this app accessible to the blinds, however it is not consistant. Everytime you update the app, there will surely be some issues pertaining to the screen reader used by blind community. I'm quite happy before this update since I can use the Scan QR feature. Now the function scan from galery cannot be read by the screen reader. Please resolve this issue as we are getting more QR photos which is normally saved in our galery photos. It's very frustrating when we, blind community are not able to access the galery photos using the screen reader. I would like to suggest if you can consult the blind community IT specialist before making any update in the future. Sometimes some features already working and suits the blinds needs but unfortunately the next update, the features disappeared and making hard for the blind to use and we have to depend on sighted people to help us to do the transaction. It is not good. So please! I appeal for this issue to be resolved. Thank you very much. ### 5/5 — Honest opinion *2026-02-09, version 3.5.1* I’ve been using the RHB Online Banking app for a while now, and it’s really made managing my money so much easier. The app is pretty smooth, and I like how simple it is to navigate—checking my balance, transferring funds, paying bills, or even managing my cards can all be done in just a few taps. I feel safe with the security features, which is really important when it comes to banking apps. Sometimes it can be a bit slow during busy times, but it’s usually reliable and gets the job done. Overall, it saves me a lot of time compared to going to the branch, and I appreciate how much easier it makes daily banking. Definitely my go-to app for managing my accounts! ### 5/5 — Good *2026-02-03, version 3.5.1* Good ### 5/5 — Good *2026-01-24, version 3.5.1* Sangat baik ### 5/5 — Online Banking *2025-11-12* I get a good assistant from Ms Nancy & Ms Lawrancia on my online banking. Thank you for the great help. **Developer response:** Hi stdno, thanks for taking out time to rate us. It really helps us to keep going and delivering the best :) ### 5/5 — Age friendly banking app since some elderly told me they love this app, making their life easier. *2025-10-31, version 3.3.0* RHB app works perfectly every time I need it. The login is quick, transfers go through instantly, and it’s very secure. I like how simple the layout is. It is so clean, sleek and not confusing at all. Even for elderly people use it is still convenient. My 60 years old uncle never had a problem with this app. ### 5/5 — Terbaik *2025-08-22* Rhb terbaik **Developer response:** Hi JOSPAH, thanks for taking out time to rate us. It really helps us to keep going and delivering the best :) ### 5/5 — Rhb *2025-07-10, version 3.1.1* The RHB Bank app offers convenient mobile banking with essential features like fund transfers, bill payments, and account management. It’s generally reliable and easy to use, with 24/7 access. However, some users report occasional bugs, slow updates, and customer service delays. Good for basic banking needs, but the user experience could be smoother. ### 4/5 — Better than the old design but… *2025-06-08, version 3.0.1* This new design is better than the previous one in so many ways and I like it. Unfortunately now it takes longer steps to make quick transfers to favourite accounts. For example, even to transfer to my own Touch n Go account requires me to enter recipients reference again. Small matter but a little annoying. Or maybe I just don’t know how to set it. Please help, tq ### 3/5 — Not really attractive the new apps design *2025-05-07, version 3.0.1* The old version had one of the best UI interface among all the mobile banking apps available in Malaysia. But after the recent changes , it feels like the design lacking innovation and creativity. Last time bank accounts was shown in homepage and now need to hassle myself to check on my account/ credit card one by one at the account tabs. Furthermore, it group together at one tab like a pile of list. Have to scroll down one by one just to search for desire account details. Especially loan and credit card. Still got room for improvement, you can do better. ### 4/5 — New UI was nice *2025-04-29, version 3.0.1* Love the new UI release. App launch faster. But please take this into account. First the favourite shortcut now sorted by alphabetical order. Please revert to previous version where the first added will be the last and vice versa. Or better yet, allow us to self arrange the favourite shortcut follow our preferences. Second, please have push notification when monies are deposited into our account. Other bank had this function already. RHB please added these function please 🙏🏻 ### 3/5 — Review for RHB Team Developer - Face ID Login Feature *2025-03-08, version 2.21.3* I would like to commend the RHB development team for introducing the Face ID login feature in the RHB Mobile Banking app. This new update has significantly enhanced the user experience by providing a more convenient, secure, and efficient way to access the app. The Face ID feature is incredibly easy to set up and works seamlessly, offering a fast alternative to traditional login methods. It's great to see RHB prioritizing security while also improving accessibility and convenience for users. The integration with Face ID ensures that logging into the app is not only quick but also safe, offering peace of mind when managing personal finances. Overall, this update makes the RHB Mobile Banking app much more user-friendly, and I appreciate the team’s continuous efforts to improve the app’s functionality and security. Keep up the great work! ## Most critical reviews (10 lowest-rated) ### 1/5 — Jelek *2026-05-05, version 3.6.1* Not good ### 1/5 — App doesn’t support multiple device *2025-11-25, version 3.4.1* I am unable to install the app on my iPad after it has been linked to my iPhone. App should be able to be linked to multiple trusted devices. ### 1/5 — I cannot pay bills using online banking, keep prompting insufficient fund *2024-10-28* I hate paying bills with my phone. And online banking kept showing insufficient fund. I cannot submit my inquiry through online banking. What a terrible day…. **Developer response:** Hi Jerrell Yew is cool, we regret to note this. Please contact us at customer.service@rhbgroup.com with your contact details so that we can address your concern. Thank you. ### 1/5 — Non user friendly *2024-08-01, version 2.17.1* Rhb app and customer service never improved until today. Previously is restricted so much with no reasonable coz one of the transactions is so simple to click, but rhb will come out more and more restrictions that need to key in here and there. For now, I didn’t change phone but unable to login, force me to log out current device and linked again, the way only can call customer service center to settle down, but the customer service team never pick up call, I really didn’t know rhb is physically have a customer service to support people. Summary, if can, rhb is not a good choice of bank when doing every transaction, coz is totally no user friendly included those outlet, I think those staff is born from prince or princess, all people’ face is ego and attitude look like doesn’t like to serve and bother you when walk in…so rhb customer service attitude is low and low, and never thinking need to improve this area. Very disappointed. Totally. Thank you ### 1/5 — Apps broken after recent update *2024-03-25* Multi currency account haywire **Developer response:** Hi CloudyMY, we regret to note this. Please contact us at customer.service@rhbgroup.com with your contact details so that we can address your concern. Thank you. ### 1/5 — Amateur app developer *2023-06-18, version 2.11.0* New version doesn't support for iPhone 5S, but allows us to install. Wasting time. How are we going to make transaction while we are forced to use this app? My other bank's app doesn't has this problem. Time to quit from RHB bank! ### 1/5 — No authorisation prompt. *2023-05-05, version 2.10.0* To do online transactions, the app is supposed to prompt you for an authorisation. Ive used the app for months (perhaps a year already) but Ive never once receive the request for authorisation instead I’ll always have to resort to OTP (maybe I should inform Bank Negara about RHB still resorting to OTP). RHB’s online banking and app has always been a disappointment. Whenever I can, Ill opt to use other banks. Other banks’ online website and app are much better designed and easier to use plus they actually prompt you for transaction authorisation instead of faking one and making you to opt for OTP. ### 1/5 — Error - please try again later *2023-04-28, version 2.10.0* Lousy! I’ve been locked out of my account for close to a week now. Keep getting this “Oops! There seems to me an issue. Please try again later” error everything i try to log in (on both the app and the new RHB online banking website)!!!!! Called up customer service multiple times, they have no idea why this is happening and IT dept can’t seem to solve it. Can’t access my funds and customer service can’t give me an answer on when I’d be able to access my account (thru the app and try their website!). I can still log in to the old RHB online banking site, but it’s useless because you can only view your account, can’t perform any transactions at all! RHB, this is lousy. If you want to launch a new app, please test it thoroughly or at the very least, resolve issues quickly when your customers bring them up! Being locked out of your account (both on the app and on the new RHB online banking website) and denied access to your funds for close to a week is NOT OK!! LOUSY! ### 1/5 — Persistent Login Issues and Inconvenience with App Usage *2023-04-22, version 2.10.0* I have been encountering login issues with this app for the past week. Despite successfully resetting my password and being able to log in to RHBNOW, the app itself continues to prevent me from logging in. I reached out to the Careline for assistance, and they suggested reinstalling the app and attempting to log in again. However, even after following their instructions, the issue persists. I must admit, this experience has been frustrating as I have been unable to perform any transactions on the app and have had to rely on ATMs for my banking needs. It has been inconvenient and time-consuming. As a result, I made the decision to uninstall the app out of frustration. ### 1/5 — buttons is not working please please update ! *2023-02-06, version 2.6.3* This app is not supported on iPhone 14 pro. The buttons are obscured and very fiddly. Sometimes the buttons work and sometimes not. Insanely frustrating when banking is not child’s play. How can a billion dollar company not do a proper app. ## Most praised reviews (10 highest-rated) ### 5/5 — service *2026-07-02* good **Developer response:** Hi SZMOZ, thanks for taking out time to rate us. It really helps us to keep going and delivering the best :) ### 5/5 — Praktis *2026-05-14, version 3.7.0* Aplikasi RHB Bank cukup praktis digunakan untuk transaksi harian dengan fitur yang membantu dan navigasi yang nyaman.” ### 5/5 — rhb *2026-05-05, version 3.6.1* This application is very well designed and easy to use. The interface is clean, user-friendly, and simple to navigate, even for first-time users. The app runs smoothly without lag or crashes, which makes the overall experience very pleasant. All the features work as expected and are very useful for daily tasks. Overall, this is a reliable and efficient application that provides a great user experience ### 5/5 — review *2026-05-04, version 3.6.1* a major financial institution in Malaysia that offers a variety of banking services to customers. The bank provides facilities such as savings accounts, loans, credit cards and online banking that facilitate daily transactions. In addition, RHB Bank also emphasizes transaction security and provides professional and customer-friendly services. With a wide network of branches and ATMs, it makes it easier for customers to make financial transactions anywhere. Overall, RHB Bank is a trusted, stable and very helpful bank in financial management. ### 5/5 — RHB REVIEW *2026-05-04, version 3.6.1* RHB Mobile Banking is a secure and convenient app that helps users manage their finances easily. It allows you to check balances, transfer money, pay bills, and handle daily banking tasks anytime. The app also includes strong security features like biometric login and transaction protection for safer use. Overall, it is a reliable and practical banking app, although the interface can sometimes feel a bit slow or less smooth compared to other banking apps. ### 5/5 — This app gives a lot of privileges to student here *2026-05-02, version 3.6.1* • The 6.60% p.a. Powerhouse: The RHB Smart Current Account is one of the most aggressive savings products in 2026. By hitting specific "pillars"—Save, Pay, Spend, and Invest—users can unlock a massive 6.60% p.a. interest rate, which is nearly double the market average.  • A Highly-Rated App: The RHB Mobile Banking app currently holds a 4.8/5 rating (as of May 2026). Users praise its "Clean and Intuitive" interface and the speed of its biometric logins. It feels significantly less "cluttered" than Maybank’s MAE.  • The Multi-Currency Advantage: For travelers and international students, the RHB Premier Multi-Currency Visa Debit Card supports 33 foreign currencies with zero conversion fees, making it a legitimate bank-backed rival to fintech apps like Wise.  • Green Financing Leader: If you're looking into solar panels or energy-efficient home upgrades, RHB’s SME Green Renewable Energy and CAPEX financing are among the most robust in the country, often tied to government tax incentives from the 2026 Budget. ### 5/5 — Nurulnabilah *2026-05-02, version 3.6.1* The RHB Mobile Banking App is a very convenient and reliable tool that makes everyday banking simple and efficient. With its user-friendly interface and fast performance, users can easily check balances, transfer money, and pay bills anytime and anywhere using just their smartphone. One of the biggest advantages of the app is its strong security features, such as biometric login and SecurePlus protection, which help keep transactions safe. It also supports useful features like DuitNow QR payments, quick fund transfers, and instant notifications for account activity, making banking faster and more convenient. I find it more secure & safe & sound with RHB Bank app as l experience no log in attempts with my account for almost more than 6 years now. Reliable & trustworthy! ### 5/5 — Good App *2026-04-07, version 3.6.1* The RHB Bank app is a reliable and user-friendly banking platform that makes managing finances simple and convenient. The interface is clean and intuitive, allowing me to easily check balances, transfer funds, pay bills, and manage accounts without any hassle. I particularly appreciate the app’s security features, such as biometric login and two-factor authentication, which give me confidence when performing transactions. It’s also stable and responsive, with fast processing times that make everyday banking smooth. The app includes useful tools like account summaries, transaction history, and fund transfer scheduling, making it easier to stay on top of finances. Overall, the RHB Bank app combines convenience, security, and efficiency, making it a great choice for anyone looking for a dependable digital banking experience. ### 5/5 — Top Notch Security! *2026-03-12, version 3.6.1* The RHB Mobile Banking App is a very convenient and reliable tool that makes everyday banking simple and efficient. With its user-friendly interface and fast performance, users can easily check balances, transfer money, and pay bills anytime and anywhere using just their smartphone. One of the biggest advantages of the app is its strong security features, such as biometric login and SecurePlus protection, which help keep transactions safe. It also supports useful features like DuitNow QR payments, quick fund transfers, and instant notifications for account activity, making banking faster and more convenient. I find it more secure & safe & sound with RHB Bank app as I experience no log in attempts with my account for almost more than 6 years now. Reliable & trustworthy! ### 5/5 — RHB *2026-03-11, version 3.6.1* I’ve been using the RHB app for a while, and it has made managing my banking so much easier! The interface is clean, user-friendly, and very intuitive. Transactions are smooth and fast, and I especially love the security features that give me peace of mind. Customer support is also very responsive whenever I had questions. Highly recommend this app for anyone looking for a reliable and convenient banking experience! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-05.*