# RHB TradeSmart — user reviews > 62 indexed App Store user reviews of RHB TradeSmart by RHB Investment Bank, rated 1.00/5 from 2 ratings. - Source: https://appshunter.io/ios/app/rhb-tradesmart/id965151147/reviews - App overview in markdown: https://appshunter.io/ios/app/rhb-tradesmart/id965151147.md - Rating breakdown: 5★ 0 · 4★ 0 · 3★ 0 · 2★ 0 · 1★ 2 ## Newest reviews (13 of 62) ### 3/5 — Show error *2025-10-31, version 2.21.6* Pops up an error window while click the “Terms and conditions” link, can’t move to next step, useless app… ### 3/5 — Cash balance feature not available *2024-05-16, version 2.16.6* The drawback for this app is not able to view account cash balance . But it is available in web. Strongly suggest RHB to incorporate cash balance view in the app ### 2/5 — Flash out *2024-01-04, version 2.16.0* Always flash out when using this app ### 2/5 — UI not fit for IPhone 12 Pro Max *2023-10-25, version 2.14.0* The new update affect the ui screen where it is over the iphone timeline bar. ### 1/5 — Frustrated in the ID scanning process *2023-05-22, version 2.12.0* Very frustrate with the ID scanning, i scan for don’t know how many time keep error. I hope can improve that part! i not even can register now.. ### 1/5 — App cannot be used under 4G data *2023-03-31, version 2.12.0* Recently noticed that the APP cannot be used under 4G data. Pls check why can only work under WIFI. ### 1/5 — Notifications *2023-01-25, version 2.11.10* Without notification, price alert is useless. Idk why but everything in the iOS system shown noti should be on but still didn’t get anything. Missing notifications on price alerts means missing an opportunity to enter at the right spot ### 1/5 — Please make M1 Mac platform available *2022-08-08, version 2.11.4* Since M1 Mac can run iphone and ipad apps, please make it available to run on M1 macs ### 1/5 — Apps not function properly. *2022-05-18, version 2.11.0* I cannot sign up the account. Stuck at ID scanning. Always pop up error. Almost a week I attemp to aign but it still failed ### 1/5 — Display issues *2022-01-17, version 2.8.1* App has display issues and occasionally causing overlapping display of screens from previous view browsed ### 3/5 — Auto Login *2021-10-12, version 2.7.3* After the latest update, after logout the app should show the login page but it's so sensitive the app login again via FaceID hence need logout again. Using iPhone 12 iOS 14.8 ### 1/5 — New version has few bugs *2021-10-11, version 2.7.3* New version has few bugs, can’t see total value of each stock purchased etc. ### 1/5 — Market price and portfolio price diffrent *2021-10-07, version 2.7.3* matket price and my portfolio price diffrent ## Most critical reviews (10 lowest-rated) ### 1/5 — Failed to verify IC even though IC is new and tried “ thousands “ times . Worst experience ever. *2025-10-18, version 2.21.6* IC verification keep Failed ### 1/5 — No option to withdraw cash immediately *2025-07-05, version 2.21.4* Will give five star if this feature available asap ### 1/5 — App keep crashing *2025-06-14* The app has a major issue that needs to be addressed. Whenever I try to access the settings menu or attempt to register a new device, the app immediately crashes and closes down. This is a very frustrating experience that makes the app unusable for these key functions. The crashes seem to be caused by some kind of bug or compatibility problem in the app's code. It's clear the developers have not properly tested these core features and have released an app with significant stability problems. Until this crashing issue is fixed, I cannot recommend this app to others. The inability to access settings or register devices renders large parts of the app completely non-functional. This is a critical flaw that the developers need to prioritize addressing in an urgent update. I hope the developers are able to identify and resolve the underlying cause of these crashes soon. An app that is prone to unexpectedly closing down is simply not reliable enough for daily use. With some bug fixes, this could be a useful app, but in its current state, I cannot give it a positive review **Developer response:** We are sorry for the frustration you had to go through while using our App and we want to help. Please write to us at support@rhbgroup.com and provide your contact details in order for us to assist. ### 1/5 — System cannot recognize ic *2025-03-12, version 2.19.0* My ic still new but the system cannot detect, already try many more also cannot. Also use with another phone cannot detect too. Scammer app more better to detect ic then this app lol. ### 1/5 — Keep on loading *2025-03-06, version 2.19.0* Keep on loading loading and loading…Reconnect reconnect and reconnecting ### 1/5 — Super Lousy App *2025-03-02, version 2.19.0* The face detection keep failure… MyDigital App capture face just in a sec… while this app too lousy🤣 want act like modern tech but noob developer… puiiii ### 1/5 — Lousy App *2024-08-20, version 2.17.4* App crashes during buy which causes multiple purchase. No wonder the bad rating all these while. ### 1/5 — Unstable app *2024-07-27, version 2.17.4* Occasionally hang and unable to process login. ### 1/5 — Version 2.16.0 *2023-12-28, version 2.16.0* After updating to the latest version, I can’t use my iPad for doing trade, after highlighting to the Bank, nothing has been done. What a let down! ### 1/5 — UI is outdated! *2023-11-29, version 2.14.0* Please, please, please update the UI. It is 2023 already and almost 2024. Many customers place an importance on the UI. I know this old one gets the job done regardless but we need to move with the times. If other apps can do it, I don’t have a doubt that RHB Investment Bank cannot. ## Most praised reviews (10 highest-rated) ### 5/5 — keren *2022-01-12, version 2.8.1* Rhb keren banget fiturnya oke semua cocok buat pemula, desainnya mudah dipahami dan juga keren abis pokonya👍🏽 ### 5/5 — 👍👍 *2022-01-09, version 2.8.1* Ini aplikasi mantep bener dah ga pake ribet.. Fitur2nya juga oks banget 👍 ### 5/5 — Kepuasan *2021-10-20, version 2.7.3* Terimakasih RHB Karena Aplikasi ini membantu saya sebagai pemula dan menjadi paham trend saat trading saham dan saya Rekomendasikan ini untuk pemula yang ingin Terjun ke dunia trading saham ### 5/5 — Sangat Membantu *2021-10-20, version 2.7.3* Fitur analisa berbahasa indonesia sangat membantu ### 5/5 — Good Enhancement *2021-10-09, version 2.7.3* Good enhancement with biometric login ### 5/5 — Comment *2021-10-08, version 2.7.3* Very good to have biometrics login ### 5/5 — Important feature available to ease trading *2021-10-08, version 2.7.3* Biometric login, online funds transfer are available in latest version. All important function are easily accessible from mobile app! ❤️ ### 5/5 — Convenient *2019-12-04, version 2.3.5* Very convenient enough for my usage ### 5/5 — Finally live portfolio *2017-10-14, version 2.3.0* Finally RHB has live update for portfolio...now can say the best up to be used ### 4/5 — Finally!! *2021-10-03, version 2.7.1* Finally full screen support and fpx transfer within the apps --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-31.*