# Rheem EcoNet - Legacy

> Remote control and monitoring for Rheem smart home comfort and water systems. (iPhone/iPad app by Rheem Manufacturing Company.)

- Source: https://appshunter.io/ios/app/rheem-econet-legacy/id1471336771 (this page in markdown: same URL + `.md`)
- Developer: [Rheem Manufacturing Company](https://appshunter.io/developer/853793269)
- Category: Utilities
- Price: Free
- Rating: 1.55/5 from 139 App Store ratings · 20 written reviews indexed
- Age rating: 4+
- Requires: iOS 12.0 · 57 MB
- Languages: English
- Released: 2019-08-08
- Data updated: 2026-07-17
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/rheem-econet-legacy/id1471336771/reviews.md

## What is Rheem EcoNet?

EcoNet® is the brains of Rheem smart air and water products

Using the latest in sensor technology the EcoNet smart monitoring system offers a new level of protection, comfort, and energy savings.

The EcoNet app puts control of your home comfort in your hands anytime, anywhere. 

- Comfort: From across the room or across the country
- Control: Schedule and automate your energy usage
- Protection: Timely maintenance and care alerts to your phone. Leak detection and auto shut off available for some water heaters
- Power to Know: Water and Energy usage reports available for some models
- Energy Innovation: Save energy and save money

EcoNet® is a registered trademark of Rheem Manufacturing Company.

## Key features

- Remote comfort control
- Energy usage scheduling
- Maintenance alerts
- Leak detection
- Water and energy usage reports

## Recent user reviews (10 of 20)

All indexed reviews: https://appshunter.io/ios/app/rheem-econet-legacy/id1471336771/reviews.md

### 4/5 — sensor data please

*2022-11-20*

Most of the time the app works just fine. I like the overall design of the app and the useful graphs. However, sometimes it looses the schedule and it won’t allow you to fix that via phone app. Apart from the reliability concern, I miss two features:   1) know how warm the tank water actually is (if different from set point)   2) double number of schedule times from 4 to 8.
And please fix your embarrassingly false claim that the „energy saver“ mode is the most efficient („heat pump only“ it is!!).

### 1/5 — Very inferior app

*2022-11-13*

This App is very poorly designed and even more poorly updated. As an HVAC contractor that sold the Rheem and Ruud products for over 5 years, I feel this is the least innovative and most problematic user interface I have worked with. 
  I installed an Econet capable system in my home with 4 zones, the app shows 6 zones due to it somehow duplicating two of the zones by itself after being installed for almost 3 years. Other issues include when using the app I will try to change the temperature in a zone and it won’t change. The app also shows a different temperature than the thermostats on the wall show. 
  I would not recommend this product to anybody with so many products from manufacturers that do a much better job of designing an app that easily interfaces with the product they are made to control. Very poor quality control.

### 5/5 — No problems here…

*2022-10-31*

I got the Rheem 50gal Hybrid Electric water heater and after reading these reviews I wasn’t even going to bother with the app, but eventually I though let me try it out. It’s worked perfectly for me since day 1. Setup was simple enough, and the schedule I tested and it works. Just set it to a time and mode and temp for the time and day you’re on and once you hit follow schedule it should change immediately. Key step there, seems some people did not hit follow schedule and so it’s not working. But either way it’s working great for me. Even when I out away from home and someone at home needs to shower and do laundry and maybe my tenants next door are doing laundry also, I just open the app, turn up the temp and change the mode to electric or high demand and once I get home I look and the actual heater and it says what I put it on the app, so it does work.

### 3/5 — Gladiator Water Heater

*2022-07-12*

Just bought the heater 3 days ago. EcoNet connected to my Wifi just fine. The EcoNet app works fine except for it has a notification that the shut off valve is not installed. Either the connection has a problem or the EcoNet doesn’t pick up the LeakGuard. I called support for Rheem and they had me call EcoNet. Then EcoNet said that the problem is not the EcoNet and gave me a number to call. You guessed it! It was Raheem's number. So I am just going round and round. Anyway I will update the stars once this issue is resolved.

### 2/5 — Great water heater, app not so much

*2022-07-01*

I had no trouble installing the app and connecting to my new ProTerra, but using the app is something else. On launch, it always says the heater is disconnected (according to my router and the heater’s panel, it really is connected). The app takes a good 45-60 seconds to initialize. I have no idea whether the scheduler works, because the preset times don’t correspond to my plan and they can’t be edited. Notifications are completely hidden; tapping the alert bell just brings up a “no alerts” message without saying what, if any, alerts might possibly fire.

I wish this “good hardware, terrible app” thing wasn’t so common. Rheem, come on, hire some competent devs.

### 1/5 — Oh well

*2022-06-25*

I’ve tried both the generic EcoNet app and the Rheem branded one, and both are equally useless. Neither will connect to my water heater even though they can see the WiFi network it broadcasts while it’s in setup mode. Since I can’t even get past this step I can’t tell if it would be able to connect to my WiFi, or how/if the app works. I guess since I didn’t even know the heater had WiFi when I bought it, I’m not really missing anything, but I guess I’ll never know. I’ll leave this installed in case they ever update it to fix these issues, but I’m not holding my breath based on the poor reviews.

### 2/5 — Scheduler is broken, no response from Rheem

*2022-05-28*

I’ve had Rheem’s ProTerra Hybrid Water Heater installed for about 3 weeks, and though the basic water heater is good, the ‘smart’ features are terrible, as is the customer support. I’ve now confirmed that the scheduling functions frequently don’t work, and can’t be corrected or disabled through the phone app when this occurs, it has to be done manually on the heater console. I’ve had a problem report in to Rheem for days, with nothing except an automated response. If you just want a water heater this is a good product, but Rheem doesn’t have a clue about software development or customer support.

Update: Was unable to connect the app at all the other day. App behaved as if there was no device registered, and got stuck in a loop trying to enter a new one. Finally got to customer support by phone and was told they’d had a server glitch and the account had to be re-initialized. Support guy was pretty good, but all history was lost. Now things appear to be working better. We’ll see…

### 1/5 — Remarkably bad

*2022-05-17*

I can’t believe any organization would release such a crappy product. Even after getting thru the needlessly difficult pairing process, fundamental functions don’t work. Its an exercise in patience to schedule anything. 

The schedule routinely doesn’t apply if the device disconnects from wifi on its own whim, and won’t resume schedule on its own once reconnect. That is if it chooses to reconnect at all.

Even when connected, the app is buggy and just won’t respond. It’s like a college intern did the worst job they could, to spite their crappy employer.

Of all things, you’d think alarms and alerts would show up as notifications in app. Nope, kept locally on appliance, no notification on app. Why even create the UI and marketing for this feature if it’s not implemented. 

Rheem needs to fire their entire dev and firmware teams and start again. This is absolute trash. Will never buy a Rheem product after this experience and would recommend everyone else to stay far far away.

### 2/5 — Tank is good. App is irritating at best.

*2022-05-11*

The tank itself is fine. I am growing to hate the app. The scheduling option was a big reason why I went for this model and it seems incapable of actually following it. I have it set to be hotter (140) in the morning and evening, when we’re home, and it sits at 110 consistently while saying it’s following the schedule. When I try to manually turn the temp up the app freezes briefly then goes back to 110. 
If I want to change the temp, I have to go down to the tank itself and use the control panel. It’s not tragic but I’m definitely not getting what I paid for.

### 2/5 — Rheem needs to step up its game before the competitors do

*2022-05-10*

It is obvious that people expected a lot more from this app and that is likely due to Rheem doing a poor job on painting expectations about what to expect. 

At a minimum I expected to see what the current temperature is in my HW tank and am appalled not even that is provided. 

The operation scheduling and electrical usage is valuable and one could live with a blindfold on about the current temp. Maybe as time passes the old codgers who believe the customer does not need anymore information or App improvements will retire and the younger information hungry generation takes over then we can all go elsewhere and whine about other things.

## Frequently asked questions about Rheem EcoNet

### What is Rheem EcoNet used for?

Rheem EcoNet is used to remotely monitor and control Rheem smart air and water products. It allows users to adjust comfort settings, schedule energy usage, and receive alerts for maintenance or potential leaks.

### Is Rheem EcoNet free to download?

Yes, Rheem EcoNet is available for free download. The app itself does not require a purchase, but it is designed to work with Rheem smart home devices.

### What devices are compatible with Rheem EcoNet?

The app is designed for Rheem smart air and water products. Specific features like energy usage reports and leak detection with auto shut-off are available for certain models.

### How often is Rheem EcoNet updated?

The latest version of Rheem EcoNet is 5.0.5, last updated on July 15, 2026. This indicates a history of updates, though the provided data does not specify the frequency of minor updates.

### What is the user rating for Rheem EcoNet?

Rheem EcoNet has a user rating of 1.5 stars based on 139 ratings. This suggests a significant portion of users have expressed dissatisfaction.

### What age rating is Rheem EcoNet?

Rheem EcoNet has an age rating of 4+. This means it is considered suitable for children aged 4 and older, with no mature content concerns.

### Does Rheem EcoNet have ads?

The provided data does not specify if Rheem EcoNet contains advertisements. However, given its utility focus and free price point, it's possible ads could be present.

### Can Rheem EcoNet help save energy?

Yes, Rheem EcoNet can help save energy by allowing users to schedule and automate their energy usage. It also provides water and energy usage reports for some models, enabling better management.

## Version history (last 1 release)

### 5.0.5 — 2026-07-15

Added easy link to download the improved EcoNet app.

## More apps by Rheem Manufacturing Company

- [FriedrichLink](https://appshunter.io/ios/app/friedrichlink/id576190391)
- [EcoNet - Legacy](https://appshunter.io/ios/app/econet-legacy/id853793266)
- [Ruud EcoNet - Legacy](https://appshunter.io/ios/app/ruud-econet-legacy/id964305008)
- [Rheem](https://appshunter.io/ios/app/rheem/id1604626837)
- [Ruud](https://appshunter.io/ios/app/ruud/id1608918835)

All apps by Rheem Manufacturing Company: https://appshunter.io/developer/853793269

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-17.*
