# Rhinebeck Bank Mobile — user reviews > 40 indexed App Store user reviews of Rhinebeck Bank Mobile by Rhinebeck Bank, rated 4.52/5 from 273 ratings. - Source: https://appshunter.io/ios/app/rhinebeck-bank-mobile/id6456222471/reviews - App overview in markdown: https://appshunter.io/ios/app/rhinebeck-bank-mobile/id6456222471.md - Rating breakdown: 5★ 143 · 4★ 14 · 3★ 2 · 2★ 1 · 1★ 16 ## What do users think of Rhinebeck Bank Mobile? Overall sentiment: mixed **Pros** - 👍 Easy to use - 👍 Great local service - 👍 Decent return on CD - 👍 Get credit score - 👍 Notifies of score changes - 👍 Great customer service - 👍 Reliable online services - 👍 Convenient - 👍 Makes banking a breeze - 👍 Very good service **Cons** - 🐛 Poorly formatted notifications - 🐛 Ads between important things - 🐛 Difficult to see accounts separately - 🐛 Outdated interface - 🐛 Not intuitive - 🐛 Too many screens for simple tasks - 🐛 Manual check photo entry - 🐛 Email notifications for pending/rejected deposits - 🐛 Difficult for business banking - 🐛 Website needs simplification - 🐛 Transactions take too long to process - 🐛 Push notifications not working - 🐛 Loading circle continuously runs - 🐛 App down for days for upgrade - 🐛 Re-enrollment required for bill pay - 🐛 Clueless customer service **Commonly reported bugs** - Notification formatting issue - Push notifications not working - Transactions delayed in processing - Loading circle continuously runs - Bill pay re-enrollment issue after upgrade - Formatting issue between landscape and portrait **Most requested features** - Improve notification formatting for mobile - Add real electronic bill pay - Simplify the first page of the website - Improve mobile deposit to scan checks - Fix push notifications - Improve transaction processing time ## Newest reviews (14 of 40) ### 3/5 — It’s okay *2026-07-12, version 3.0.260100* Okay ### 4/5 — Eh *2026-06-05, version 3.0.260100* Ui feels old fashioned, wish there was a cleaner organization of the homepage ### 4/5 — Good app *2026-06-05, version 3.0.260100* Good application, you can make your money movements and it's easy to use. ### 5/5 — President *2025-09-02, version 2.0.250600* Excellent ### 4/5 — RB mobile banking *2025-09-01, version 2.0.250600* Easy to navigate. I appreciate the update to online banking ### 5/5 — Reliable & Convenient *2025-08-29, version 2.0.250600* RB has been my bank for many years and their online services are wonderful. Thank you RB! ### 5/5 — Mr *2025-08-29, version 2.0.250600* Easy to use ### 4/5 — Good app *2025-08-28, version 2.0.250600* Good application, you can make your money movements and it's easy to use. ### 5/5 — Rhinebeck Bank *2025-06-29* Great local service easy to use online checking decent return on CD ### 4/5 — Good App *2025-05-27, version 2.0.51001* Does what it’s supposed to do. ### 5/5 — Practical and convinient *2025-05-22, version 2.0.51001* Love this app! Makes banking a breeze ### 5/5 — Dom’s Review *2025-05-15, version 2.0.51001* Great app- easy to use ### 5/5 — Works great for me! *2025-04-19* Use it often. No issues. ### 5/5 — Rhinebeck Bank *2025-04-01* Great local service easy to use online checking decent return on CD ## Most critical reviews (10 lowest-rated) ### 1/5 — Possibly the worst app I’ve ever used! *2026-06-25, version 3.0.260100* The interface looks like it’s 20 years old. It is not intuitive. You have to click through all kinds of screens to do simple tasks. I have accounts at other banks and bill pay and mobile deposit are seamless where you click one button, scan the check and done. This app you have to click at least 6 different screens, manually take photos and enter amounts and then the kicker is they send you an EMAIL to tell you the check is pending and sometimes another email shows up days later to tell you it was rejected. That’s just one example. Oh and if you use business banking you need to be a genius to figure out all the screens and places to click. ### 1/5 — New interface *2026-02-20, version 2.0.250600* I love the new Rhinebeck bank update where they can’t even format the notification to fit a mobile screen properly so the text box is 7 characters wide by 500 long. With an ad inbetween every important thing. I don’t wanna have to scroll through to see each of my accounts separately 🙄 ### 1/5 — Poor excuse of a banking service *2025-08-28, version 2.0.250600* This site leaves a lot to be desired…I think this is like a first generation banking interface… aka raw bones…how about adding some real electronic bill pay not this we will send a check ….maybe, kinda sorta ### 1/5 — Needs to be simplified *2025-06-26, version 2.0.51001* Website needs to be simplified first page should show last payment, due date. ### 1/5 — Possibly the worst app I’ve ever used! *2025-06-23, version 2.0.51001* The interface looks like it’s 20 years old. It is not intuitive. You have to click through all kinds of screens to do simple tasks. I have accounts at other banks and bill pay and mobile deposit are seamless where you click one button, scan the check and done. This app you have to click at least 6 different screens, manually take photos and enter amounts and then the kicker is they send you an EMAIL to tell you the check is pending and sometimes another email shows up days later to tell you it was rejected. That’s just one example. Oh and if you use business banking you need to be a genius to figure out all the screens and places to click. ### 1/5 — Business owner *2025-04-22, version 2.0.51001* Very outdated needs a major overhaul ### 1/5 — Business owner *2025-03-02, version 1.2.5912* Very outdated needs a major overhaul ### 1/5 — Can’t get push notifications to work *2023-10-17, version 1.2.5806* I prefer the push notifications so I’m aware of all transactions going through, god forbid my card info gets stolen. I keep turning them on and off. Please fix asap. I see someone else complained so I know it’s not just me! ### 1/5 — Can’t get push notifications to work *2023-09-12* I prefer the push notifications so I’m aware of all transactions going through, god forbid my card info gets stolen. I keep turning them on and off. Please fix asap. I see someone else complained so I know it’s not just me! ### 1/5 — Terrible *2023-09-05* Transactions take too many days to even show up and process. The notifications don’t work. The old app would notify you when transactions took place but this app doesn’t at all. It has more features but it can’t even do the basic features properly, plus most of the features don’t work to begin with. It’s trying to do too much and fails at everything. I’m assuming they just want accounts to get overcharged so they’re taking forever to show translation or put transactions through. The other app worked so much better. ## Most praised reviews (10 highest-rated) ### 5/5 — Easy to use *2026-07-20, version 3.0.260100* The app is very simple to use and I barely realize that I have it ### 5/5 — Rhinebeck Bank *2026-07-20, version 3.0.260100* Great local service easy to use online checking decent return on CD ### 5/5 — Rhinebeck Bank App *2026-06-19, version 3.0.260100* Luv It!!! So easy to use. User friendly doesn't give it enough credit. ### 5/5 — Practical and convinient *2026-06-16, version 3.0.260100* Love this app! Makes banking a breeze ### 5/5 — Good App *2026-06-05, version 3.0.260100* It is easy to use. ### 5/5 — App *2026-06-05, version 3.0.260100* It’s a awesome app to use ### 5/5 — Rhinebeck Bank *2025-12-20, version 2.0.250600* Great local service easy to use online checking decent return on CD ### 5/5 — Great cash back checking *2025-10-25, version 2.0.250600* Love how easy the app is I can get my credit score and it will let me no off any changes in my score ### 5/5 — Acc owner *2025-09-13, version 2.0.250600* Very East To use backed up by Great customer services ### 5/5 — Works great for me! *2025-09-10, version 2.0.250600* Use it often. No issues. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-24.*