# Rhode Island Lottery — user reviews > 98 indexed App Store user reviews of Rhode Island Lottery by Rhode Island Lottery, rated 4.55/5 from 1,416 ratings. - Source: https://appshunter.io/ios/app/rhode-island-lottery/id1019309673/reviews - App overview in markdown: https://appshunter.io/ios/app/rhode-island-lottery/id1019309673.md - Rating breakdown: 5★ 89 · 4★ 25 · 3★ 15 · 2★ 20 · 1★ 71 ## What do users think of Rhode Island Lottery? Overall sentiment: negative **Pros** - ✅ Real money winnings available - 🎮 Convenient mobile gaming anytime - 🎫 Easy ticket scanning and checking - 💳 Simple deposit process - 🎯 Variety of game options - ⏰ Play up to drawing time **Cons** - 🐛 Frequent app crashes and freezes - ❌ Withdrawal issues and payment failures - 🚫 Poor odds and unfavorable payout rates - ⚠️ Constant error messages - 🔐 Security and scam concerns - 📱 Requires frequent re-login - 🎮 Games designed to lose - 💰 Deposit works but withdrawal doesn't - 🔧 Broken scanner functionality - 😤 Unresponsive customer support **Commonly reported bugs** - Encountered error messages preventing gameplay - App crashes after 2-3 spins - Unexpected error on winning streaks - Scanner doesn't focus or read barcodes - Cannot scan newer ticket codes - Error 1061 when opening e-instant games - Data not received HE 005 error - Login loops and infinite update loops - ACH/bank account linking failures - Withdrawal error messages despite valid accounts - Game freezing and loading indefinitely - Logs out after every game - Cannot add funds or bank accounts - Out of state error when in state - Notification system not working - New PIN required every login **Most requested features** - Slot machine with lever and line betting - Track keno numbers and play history like Massachusetts app - Delete finished activity purchases - Display winning amounts on scratch tickets - Scan winning tickets to add to account balance - Accept debit cards instead of requiring bank account - Accept Cash App for deposits - Dark mode or improved UI design - Better notification system - Alternative withdrawal methods (checks, debit cards) ## Newest reviews (13 of 98) ### 2/5 — Be like Massachusetts to monitor ticket *2026-03-15, version 4.1.3* In MA can load numbers and number of plays in keno app to track and see how each game did . In RI can only scan and see total winnings ### 3/5 — Encountered error *2026-01-05, version 4.0.9* Constantly says encountered error which is why I stopped playing for a while. Doesn’t matter the game and I have zero issues on any other app so it’s definitely this app. ### 2/5 — Good luck with this app *2025-11-06, version 4.0.9* Besides the game freezing and giving you error codes for 10-20 mins everyday at least twice a day . The odds of winning anything is minimal and don’t be surprised to go over 50 spins to not even win wha you wager that game . Besides these two issues there’s a good assortment of games ### 3/5 — Update *2025-10-29, version 4.0.7* What ever update you have the app today , the app is now not working ### 1/5 — Crashes Constantly *2025-05-31, version 4.0.4* App crashes after 2 or 3 spins. Payouts are of course terrible. RI as a whole is corrupt and a SCAM. I say again, the app crashes constantly and you have to close and re-open/re-login after two spins. DO NOT WASTE YOUR MONEY. It obviously doesn't go towards RI's infrastructure or schools based on how much of a dumpster fire this state is... ### 1/5 — Glitch - Loyal customer for years! *2025-05-25, version 4.0.4* The “international bingo” e-instant game took my $1 to play but then freezes loading! I’ve restarted the app, restarted my iPhone but it will NOT allow me to play any different games because it says I’m playing an unfinished game and then the app automatically tries to load it and it just hangs on the black screen WITH the world map. I have the newest iOS. I checked for app updates but there are no app updates and then I uninstalled and reinstalled the app and STILL NOTHING! STILL HANGING & FREEZING on the loading page of “international bingo”! HELP! ### 1/5 — Scanning tickets won’t work *2025-04-15, version 4.0.3* Cannot scan lottery tickets since last update. I have IOS and my husband has Android Contacted support and they forwarded me to enter numbers manually. Isn’t the scan feature supposed to do that for you???? RI Lot no help at all !! ### 1/5 — Absolutely Awful *2025-04-04, version 4.0.2* The previous version seemed so much better. Navigation is difficult. It requires a new PIN every time you sign in sent to your email. Attempting to link bank account info puts you in a continuous loop. Keno is stripped down to $1 bet only. Based on the overall experience and functionality, I have little to no confidence in the security of the app. ### 1/5 — The worst *2025-03-13, version 4.0.0* This new app update is completely insane, I can’t log in what do ever. The last $1000 I’ve put into this hadn’t paid out. I’ve spent thousands on this app, and it’s just a real disappointment. Please do better RI lot. You guys have more money than you know what do do with. Fix this app please. ### 1/5 — FAIL!!! Doesn’t deserve any stars *2025-03-12, version 4.0.0* Unresponsive developer who can’t get anything right with this update. Do these clowns troubleshoot before launch? Issues encountered are not “bugs”; issues are stupid mistakes. Why launch an update that, since its inception, gives an error message when trying to use the “check my ticket” function? That’s a lack of testing. Why do you have to, according to the app, buy tickets for nightly drawings in the morning—stupidity and lack of attention to detail by developers. Rhode Islanders will understand—can you say “UHIP?”! ### 1/5 — Eh *2025-02-22, version 3.9.1* Scanning the bar code on scratch tickets doesn’t work. It never focuses ### 1/5 — Bad app *2025-01-22* I’ve spent Thousands the last few years and I haven’t won a thing! I usually play the same slot, there’s nothing kicking back! At some point this is going to catch up with RI lottery, no one has hit any jackpots. This is not a good gambling app, you can’t really break even also. I wish I could take back every penny I’ve given to this application. Save your money for Foxwoods. **Developer response:** We received your check request and mailed a check on February 21, 2023. We will have someone from our iLottery Player Support reach out to verify you received it. Thank you. ### 1/5 — Do Not use to GAMBLE!! *2025-01-21, version 3.9.1* Save your money and don't waste it on any of the games! They are ALL DESIGNED FOR YOU YO LOOSE!! Played $25-$50 both times...only won $5 total on the $25 deposit...$10 on the $50 deposit over the course of 2hrs....that's crazy robbery!!! Check your tickets only with this app! Save your money! They robbing us ## Most critical reviews (10 lowest-rated) ### 1/5 — Don’t waste your time and money *2026-07-22, version 4.1.6* They do promotions that sometimes don’t work. Called over 15 times for them to fix multiple missing promotions, they had me wait a month just for an email that I couldn’t reply back too having to call customer support again and again and answer all their stupid questions and fill out a form each time, they don’t care about fixing problems they only care about taking your money ### 1/5 — It used to be useful *2026-05-02, version 4.1.5* Now it just sucks. Can’t find anything anymore. ### 1/5 — Worst app ever *2026-04-09, version 4.1.3* Doesn’t always show the ticket is a winner. Be careful and double check your tickets! ### 1/5 — Junk *2026-04-07, version 4.1.3* Just gets worse with time! ### 1/5 — Site *2026-03-15, version 4.1.3* Awful like RI apps ### 1/5 — Do not use the cash portion! *2025-12-02, version 4.0.9* I have won multiple times and have attempted to withdraw my funds. I initially thought it was a glitch, but when I attempted several different days, I still got the error. I contacted IGT the payment processing company and for whatever reason, they can’t set up my account. So they can take a deposit no problem, but won’t allow me to withdraw. Seems like a scam to me! Additionally, the app is constantly crashing and I have to logout and log in to continue. Funny enough that when I’m on a winning streak on any particular game, after winning several times the game gets an “unexpected error “ and I have to play a different game or logout. For a state lottery site this app is sketchier than a random gambling app. I have lost a decent amount of winnings because of the inability to withdraw. Who can I contact regarding this issue? This is flat out scamming if I’m only able to deposit and not withdraw! ### 1/5 — It’s a scam will let you put in money but not withdraw your winnings *2025-11-08, version 4.0.9* It’s been a week and app won’t let me withdraw my winnings just lets me play and spend money of course but won’t let me enjoy my winnings!!!! ### 1/5 — Getting worse with every update! *2025-08-21, version 4.0.6* Who’s doing the updates, a three year old! This app went from bad to worse. ### 1/5 — Something went wrong *2025-07-02, version 4.0.5* I guess all instant games are stuck on something went wrong screen whenever they are about to payout big. This looks scam ### 1/5 — Scam *2025-06-07, version 4.0.4* They’re a big scam , I verified my identity and confirmed my debit and bank ach info , i deposited $20 and won $50 but wont let me withdraw. You’re better off getting scammed at twin river ## Most praised reviews (10 highest-rated) ### 5/5 — 👑 *2026-07-04, version 4.1.6* 🫶🏾🫶🏾 ### 5/5 — Easy to use *2026-05-31, version 4.1.5* Super simple to check tickets. ### 5/5 — Best app *2026-05-06, version 4.1.5* Thanks, thanks so much easier and I love scanning my tickets ### 5/5 — Gotta play to win!! *2026-03-12, version 4.1.3* I love the app. It lets you bet real money to win REAL MONEY!! I’ve downloaded a lot of apps thinking I can win actual money but it’s always coins. Although I wish they would put a slot style game that you can press the lever and stop the spinning and bet on how many lines you want, like the casino ### 5/5 — Simply amazing *2026-02-22, version 4.1.3* Just loving the convenience, the ability to play anytime right up to the drawing time and the convenience of d depositing money. My only question is how to delete activity purchases that are finished and is your winnings put into your account balance. ### 5/5 — Winner *2026-02-22, version 4.1.3* Best ever ### 5/5 — I like this app *2026-02-22, version 4.1.3* I can go in and check my tickets anytime with this app. I can check on the numbers what came up I can check past numbers. It’s a lot of fun to use. ### 5/5 — Works great! *2021-01-22, version 3.2.0* Fun app! Just don’t spend too much! ### 5/5 — There were some bugs but it’s all good now. *2020-06-13, version 3.0.3* Love it. ### 5/5 — Scan problems. *2017-12-07, version 2.2.4* I’ve been using this app for a long time and like it a lot. However, I just upgraded my phone from an iPhone 6 to an 8 Plus and when I try to scan a ticket, I get an error stating that my device doesn’t support scanning????? I hope this gets fixed soon. UPDATE: scan is working. Thanks!!!! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-08.*