# Rhombus Key — user reviews

> 27 indexed App Store user reviews of Rhombus Key by Rhombus Systems, Inc., rated 4.30/5 from 71 ratings.

- Source: https://appshunter.io/ios/app/rhombus-key/id1669560104/reviews
- App overview in markdown: https://appshunter.io/ios/app/rhombus-key/id1669560104.md
- Rating breakdown: 5★ 58 · 4★ 0 · 3★ 0 · 2★ 3 · 1★ 10

## Newest reviews (10 of 27)

### 5/5 — Owner

*2025-05-21, version 1.1.15*

Easy to use, love how I don't need a badge

### 5/5 — IT Specialist

*2025-05-21, version 1.1.15*

Has been a great upgrade and has allowed me to grant access to guests easier. I really like the remote unlock features and event log

### 5/5 — Magical

*2025-05-21, version 1.1.15*

Unlocks instantly and securely, and my phone never leaves my pocket!

### 5/5 — Very snappy!

*2025-05-21, version 1.1.15*

Love the mobile unlock feature, remote unlock, and unlock with physical card/fobs.

### 5/5 — Easy to use!

*2025-05-21, version 1.1.15*

It is easy to use and I love the wave to open feature as I typically have my hands full!

### 5/5 — works great for me!

*2025-05-21, version 1.1.15*

as long as you have the proper permissions enabled, the app works every single time! i like it.

### 5/5 — Rhombus Key

*2025-05-21, version 1.1.15*

Works great. I never even pull my phone out of my pocket. I wave and the door unlocks.

### 5/5 — Fast and reliable

*2025-05-21, version 1.1.15*

Wave to unlock works every time. No need to take my phone out of my pocket. Quick response.

### 5/5 — It works

*2025-05-21, version 1.1.15*

Works, no major issues and does what it was designed to do, no complaints.

### 5/5 — Super Easy to Use!

*2025-05-21, version 1.1.15*

Very convenient to be able to use my Phone instead of my keycard!

## Most critical reviews (10 lowest-rated)

### 1/5 — Very heavy Handed

*2025-06-12, version 1.1.15*

Requires access to location data always, bluetooth and health data.

### 1/5 — Not giving up PII

*2025-05-01, version 1.1.15*

I’m not giving up my personal information (health and fitness data?) to create an account or use.

### 1/5 — Unreliable

*2024-11-19, version 1.1.14*

Make sure to keep a key to your facility on your personal as the system will work working randomly.

### 1/5 — Poorly designed

*2024-09-22, version 1.1.10*

This app neither sends the magic code to login nor has a password reset feature which basically renders the app worthless

### 1/5 — Poor design

*2024-09-19, version 1.1.10*

Unable to activate account or log in… not sure what kind of software is this

### 1/5 — Barely works and destroys my battery

*2024-06-18, version 1.1.3*

This app asks that you turn on location at all times, as well as bluetooth and health / fitness data. Even when I do that, half the time it doesn’t actually open the door. Not only that, it independently drains my battery at least 20% every time I have it on for the day. I’d strongly recommend against this solution for your office unless they make some major changes.

### 2/5 — Terrible

*2026-05-24, version 1.1.22*

One of the worst apps I’ve had the displeasure of using. It’s awesome, when it works. Unfortunately, the app constantly bugs you about having your location on at all times for pointless features that drain battery life like crazy. Also have had issues with giving access to non-admin accounts, very buggy. Overall, a good idea with some serious work needed on basic features and user experience.

### 5/5 — Location settings

*2026-06-16, version 1.1.22*

Allow app to work with location settings set to While using the app. Currently it only works with location settings set to Always on and it checks ALWAYS.

### 5/5 — Great App!

*2025-06-03, version 1.1.15*

Works great and easy to use!

### 5/5 — Intuition and easy to use!

*2025-06-03, version 1.1.15*

Pretty easy to use as an employee of a company that uses Rhombus

## Most praised reviews (7 highest-rated)

### 5/5 — Innovative and great support

*2025-06-02, version 1.1.15*

This app does some really cool things, like wave to unlock. And the support and developer responsiveness is top notch.

### 5/5 — Feels like Magic 🪄

*2025-05-29, version 1.1.15*

I’ve been using this app for almost 2 years. Once set up properly you almost never have to take your phone out of your pocket! Super easy to gain entry, just wave your hand and you’re in!

### 5/5 — Works Excellent

*2025-05-27, version 1.1.15*

I highly recommend buying Rhombus access control and cameras. It works flawlessly and really modernizes the experience from an old reader and badge I never remember to bring with me.

### 5/5 — Rhombus key

*2025-05-23, version 1.1.15*

Easy to use. I like the wave to unlock feature.

### 5/5 — Easy to use

*2025-05-22, version 1.1.15*

Ok when this app first came out it wasn’t perfect but in the last few months this thing has been great! Makes it easy to let my crew in and out and track their daily usage of our remote office.

### 5/5 — Simple and intuitive

*2025-05-22, version 1.1.15*

I can remotely unlock with the phone or wave to unlock. Simple controls and clean look. I love the favorite doors part.

### 5/5 — Reliable, simple, and improving

*2025-05-22, version 1.1.15*

I've been using Rhombus access control and cameras for about 1 year now.  If I'm honest at launch access control had some issues but over the last year it has continuously improved.  Now its reliable, easy to manage, and just keeps getting better. I would highly recommend using both Rhombus cameras and access control.  Combined together its been a game changer for my team!

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-23.*
