# Rialto Active — user reviews

> 9 indexed App Store user reviews of Rialto Active by Eutech Electronics srl.

- Source: https://appshunter.io/ios/app/rialto-active/id1064587795/reviews
- App overview in markdown: https://appshunter.io/ios/app/rialto-active/id1064587795.md

## Most critical reviews (9 lowest-rated)

### 1/5 — No instructions on how to setup Google Home

*2023-09-01, version 5.9.0*

What on earth is an association key and why is there no documentation on how to set up google home integration.

### 1/5 — No longer a fan

*2023-04-08, version 5.8.5*

After the last app update on 7 or 8 April 2023 connectivity problems. Constantly searching and resetting. Checked everything and all other household devices working. Worked perfectly before update. Unfortunately problems like this occur with Rialto app updates. Will avoid updating next time especially since we’re heading into the colder months and I would like some heating!

### 1/5 — App could not connect to my wife’s iOS 15.4.1

*2022-05-11, version 5.8.0*

App could not connect to iOS 15.4.1 please fix asap

### 1/5 — Comms issues with iOS 15

*2021-10-04, version 5.7.0*

Data could not be accessed on the white box when I moved to an iPhone 12 with iOS 15. 

Please fix this app development team.

### 1/5 — Firmware 5.3 killed my app - weeks ago - where’s the fix?

*2020-11-17, version 5.3.0*

After working successfully with some fw upgrades during the year, my app no longer connects to the white box, so I can’t control my boiler.  This need fixing please.

### 1/5 — DOES not work

*2019-10-04, version 4.5.1*

Avoid purchasing a Rialto system. I cannot connect to my Wi Fi and support is terrible.

### 2/5 — Only works on property

*2023-08-26, version 5.9.0*

While on property usage it works fine, but cannot control my devices remotely despite being advertised as such

### 2/5 — Connectivity issues

*2022-07-16, version 5.8.0*

I have 2 white boxes and am unable to connect to either remotely. 
Is anyone else also having issues connecting remotely.

### 5/5 — Rialto Active

*2022-08-23, version 5.8.0*

I have been selling and using the Rialto system
Since 2017 with no issues.
Support from the Astrel team has been no. 1
App updates and functionality is always improving.
System is growing to included lighting, radiator control all from the app.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-01.*